Zen Micro- drivers aren't recognized, won't install.. HEL

I have a 5gb Zen Micro. I've installed the software straight from the disk and everything installs just fine but, when I go to the organizer, it says that the device is not hooked up. Also, when I go to the hardware wizard, it says that the device is not working properly and that it can't be started. I've tried to update and/or reinstall the drivers, but to no avail. The Creative web site had an updated driver, but that didn't help either.
Does anyone have any suggestions?
Thanks for reading!!

I tried to use the Micro with Media Player 0, but it required a firmware update. When I went to update the firmware, it said that it would only work with XP w/SP. I'm running W2K Pro. I didn't think it would be an issue, but I may have been completely wrong. So, it seems as if the best thing to do is install XP Home or Pro. My assumption is that not only will the problem with the Zen be fixed, but I'll have more options overall for media, etc. Thoughts?

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Creative Zen Micro 4GB isn't recognized on my PC

Hello,
I bought a Creative Zen Micro 4GB?couple of years ago (3-4 years ago) and lost it year ago. I found it now and wanted to start using it but I have a problem. I bought a new laptop which is Vista and my pc doesn't recognize the player when I plug it in. It recognizes it and the bubble comes up at the tray, but it doesnt recognize it and says it can't find the driver and that I need to install the driver. However, since my pc can't recognize it, I can't install a driver or do anything with it since it isn't recognized by my pc. I read lots of posts and solutions to them, but none of them help my problem. In the device manager, it is apperead with a yellow explanation mark but I can't reinstall the driver. I also tried the cleanup and reboot but that also didn't work. Can anyone help me? (I also tried this on my old pc which has XP but it had the same problem.) My Pc is Windows Vist 32-Bit Operating System and Service Pack . By the way, when i plug in my zen micro, the window comes saying 'found new hardware' and I am suposed to locate a place for the dri've and it says i should insert the disc that came with it. However, when i insert it nothing happens and in the end it says it failed. I really need urgent help. Thank you in advance already.

Re: Creative Zen Micro 4GB isn't recognized on my PC7Hello Efe,
Welcome to Creative forums!
You may want to check out this threads for resolution on your issue:
CREATIVE ZEN MICRO and WINDOWS VISTA
Zen Micro and Windows Vista
Windows Vista / Zen Micro

Creative zen micro drivers not found on Win98SE - incompatib

My brother received a zen micro 6 gb for christmas with firmware 2.20.05 installed on it. the computer has windows 98 SE installed on it, and as far as i can tell from the posts i've read, the firmware is not compatible with win98se, although it says right on the box that it is. on the same computer i run my zen touch 40gb, with firmware .0.03, and it works fine. i've rebooted, and reinstalled, uninstalled, the works, muliple times now, and was wondering if there a way around that would let me get his zm working, maybe downgrading the firmware, if thats possible.
other information:
media source version 3.30.2
zen micro media explorer version 4.00.22
nomad explorer version 3.0.0
also have a creative soundblaster audigy installed, if that makes a difference.
thanks in advance for any help.

Did your Micro come preloaded with that firmware? If so then its possible that it was a used one. As far as I've seen Micros come shipped with a v firmware which will work with Windows 98 like it says on the box.
That firmware is meant to be updated manually after you purchase the Micro so you know that you are limiting your compatibility to Windows XP systems only.
Your only way to get it working with Windows 98 is to installed a v firmware. You can download it from Creative.com, or check the CD that you got as it might have the v firmware someone inside one of the directories. But to get the v firmware on it requires you to first connect it to a Windows XP system. Once its connected and recognized you need to run the v firmware updater program which will then remove the v2 firmware and put the v firmware on it. Take it to your Windows 98 machine, install the Zen Drivers, connect the player and it should work now.

Zen Micro sort of being recogni

Hello,
Its been quite a while since I've been on the forums because my Zen has been running very smoothly, but I've been experiencing some connection issues on a copmuter lately.
I'm using 2.2.02 firmware and when I connect the player to my computer windows pops up with the little message asking me what I want to do with my MTP player. The problem is that no program recognises it. Creative Sync Manager cant detect it, WMP 0 can't detect it (actually comes up with an unknown error when I switch to the sync tab, even with no media player connected. The error is:
"Windows Media Player encountered an unknown error. This can occur when another program or operating system component encounters a problem but does not communicate the nature of the problem to Windows Media Player.
Error ID = 0xC00DCD, Condition ID = 0x00000000"), and I can't access the player as a hard-dri've-ish device in Windows Explorer. I know this isnt a hardware problem as my player works fine on my brothers computer. I only noticed this problem recently but hadn't sync'd with my Zen Micro for about a month.
I've tried to unistall/reinstall WMP 0, the Windows XP MTP driver and all creative products and nothing has really changed it.

ubu wrote:I am dealing with the very same situtation. My Zen Micro won't install. Windows has never seen it, and Creative hasn't emailed me back from my support request. I really like the player, but it appears that this is a problem that has been around for a while, and it's not getting fixed. So it looks like it will be returned to the store and another brand bought.Jamie
What operating system are you running? What firmware version on your Micro? And do you have a service pack (if you have v2 firmware on your Micro).

Creative ZEN Micro - Drivers Nee

Hi,
I've recently had major problems with my computer and have had to format the hard dri've and reinstall windows. Since this i've lost my original setup disc for the MP3 player and have over 5gb of music on it that i want to put on my computer. I have downloaded the drivers from the downloads section on this site but they don't work on my computer. The player is SOMETIMES recognised in My Computer as an audio device but you cannot copy tracks from it and put them on your hard dri've, only delete them or look at properties!!!! Please help!!?Cheers

Hi,
Well the drivers you need are here http://ie.europe.creative.com/support/downloads/download2.asp?Product=0795&dlcentric=00098&Product _Name=Zen+Micro&OSName=Windows+XP and these should allow you to get your player up and running. You can also download MediaSource and that should get up up and running.
What may be a problem here is that the USB drivers may not be correctly installed. Check with the motherboard vendor (or if you have a cd that came with the motherboard install this) as there may be updates available.
Once on the system u should be ok.
Hope this hel
ps.
John

Zen Extra "USB Device Not Recognized" ??? HEL

Hi all,
I had a MPIO 20 gb MP3 player wich was stolen. No biggy, I took advantage of it and upgraded to a Nomad Jukebox Zen Extra 30gb. It look and feel nice and the navigation seems really easy. Where it gets more difficult is the "simple" pluging in!!! No matter wich USB port I use on my PC, I always get the "USB Device Not Recognized" message. Front port, motherboard port nor soundcard port (Audigy2) dont work.
Any advice, I really need help here!
Thx for your time,
Jacq
Montreal, Canada.

I just bought a Zen Micro and had the same problem, the issue is with the USB cable. I had an extra cable from my digital camera and using it, the Zen Micro was recognized immediately. I've seen the issue posted here by other people too. You could try to return the player and chance getting another one with the same problem. If I didn't have a spare one, I would have just picked up a new one up at Radio Shack or Best Buy...
Message Edited by rwilkins08 on 2-24-2004 0:07 AM

Zen Micro - Player not connected - Firmware problem - no FAQ hel

Hi!
My Zen Micro made problems by turning on but anyway it started sometimes to the mainmenu where I could hear music. So I wanted to upgrade the firmware. By copying new firmware in the past there were no problems. For sure I cleaned the Micro up. I formatted it and wanted to upgrade the firmware...
Now it starts with the screen "firmware problem" to the recovery menu and my firmare is now "v0.0.65". When I cable it to the PC via USB it gets found as a portabel device with the correct name "Creative Zen Micro". And the screen turns from the recovery mode to the screen when the Zen Micro is connected to the PC. So there is the paper in the middle with two arrows around. And on the top the caption is again "recovery mode". When I touch the up and down touchscreen the paper and the arrows disappear, but the caption remains.
But by starting the firmare there is the message that the player was not found. And WMP can't find it with the synchronization mode...and so on. Nothing can find it except the working place. When opening the "Creative Zen Micro" menu ich see "Storage Media" with 20MB. I can format it but nothing changes.
When I'm watching the specifications of the "Creative Zen Micro" the firmare version is "2.2.02_0.00.65".
I reinstalled all creative software (including the registry entrys !) and rolled back WMP.
But nothing goes right. Every FAQ which I followed doesn't repair my Zen Micro
I also used a laptop and this didn't help too.
I invested the hole day the day before yesterday, but I stuck.
I hope somebody can help me.

-Windows Media Player COMPLETELY uninstalled
-in Device Manager ALL USB-Controllers uninstalled (don't worry about non-controlling your mouse or keyboard -> will install themselves after uninstalling or after restart)
-restart
-and TSCHAKAAA...Player was found and firmware could be installed (i installed for the first time again the 2.2 version. message was "installation failing" but it worked...anyway i reinstalled version . and the message was 'yeah. it works')
-Player works!
I hope this report can help some people.

Why Kona Lhi drivers aren't recognized by Premiere Pro CC/Win8 ?

Using Adobe Premiere Pro CC and Windows 8, the Kona Lhi drivers which show as working under Device Manager, don't get recognized by Premiere 50% of the time and, consequently, I have to reboot or install the latest driver to get sound. Has anyone else had this problem?

Haven't see this here. Please let us know if you have resolved the issue and how. If you haven't lets trouble shoot further.
Best,
Peter Garaway
Adobe
Premiere Pro

Installing network printer and downloaded print drivers aren't recognized.

I downloaded drivers for the Canon ImagePRESS C1 and they seem to install just fine. However, when I install the network printer the driver is not listed anywhere. Even when I choose "Other" and point to the device folder the files are greyed out, and I can't select the driver. I've tried updates and resetting the print system an still no success. Any help would be greatly appreciated.
drh08

There are three printer options (at least here in Oz there is) available for the imagePRESS C1. There is the internal Canon printer board and two external print controllers - the imagePASS-T1 and the imagePRESS-Q1, which is what we have connected to our C1. Each of these print controllers have different drivers so you need to determine which one you have first. If you are not sure, then check with someone or have a look at the C1. If it has a white metal box hanging on the back of the copier with some network cables, then you have the T1. If there is a PC case connected to the copier then you have the Q1. If the network cable connects from the wall straight to a network card on the back left side of the machine, then you have the internal Canon board.
For the two imagePASS controllers, you can download the driver from the print controller, by opening its internal web page (type the copiers IP address into your web browser to access). These queues for these drivers are added via IP > HP Jetdirect-Socket and you should find the driver by searching for either T1 or C1 in the Print using menu.
If you have the Canon board, then how you create the printer queue depends on which driver you have downloaded. Could you tell me the driver name and version so I can explain the method of adding the printer queue.
PaHu

Zen Micro Freezes when I plug in USB cable+USB not recognized at ti

Ok, I know you, the reader, has heard this complaint posted over and over on the Creative forums, and you would probably tell me to SEARCH THE FORUMS. Well, I did, and I found no answer or solution to my problems. So..here goes nothing.
I recently purchased a Black 5gb Creative Zen Micro, I was really content and happy with it...that is until I plugged it into my USB 2.0 Card. The moment I do that (I've tried plugging it in into every USB 2.0 slot, and NO, this isn't a hub, but a PCI card), The Zen Micro freezes! I have to resolve this by removing the cover and taking out the battery, then reinserting the battery. At the same time my Zen Micro freezes, a little bubble pops up on my computer screen saying "USB Device Not Recognized". I'm going absolutely out of my mind here, and am on the verge of returning the Zen Micro, and might get a replacement, and if that doesn't work, just returning the Zen altogether for a refund and getting a Rio Carbon. I really like the Zen, so PLEASE PLEASE help me out here!
Things I've Tried That Did Not Work:
-Uninstall/Reinstalling Zen Explorer, Mediasource (basically everything on CD)
-Updating the drivers for Zen Micro found on Nomadness.net
-Updating Firmware for Zen Micro
-Going into rescue mode and cleaning up, Formatting, reloading firmware, and rebooting.
-Trying the USB 2.0 Card in different PCI Slots
-Rotating the order in which I connect the USB cable to Zen Micro and PC
-Uninstalling/Reinstalling the drivers, even when the Zen Micro pops up as "Unknown Device"
-Reading tips/hints on Nomadness.net
I have scoured the forums, and have not found anything useful or new. I know its not the USB 2.0 Card's problem, since I plugged in my USB mouse into all the ports on the USB Card, and it worked fine.
Note: When I plug the USB cable that came with the Zen Micro into the integrated USB slots on the motherboard (USB .), it at times, does work, but even then, not a high chance of it happening. Even if I do successfully connect the Zen to a USB . slot without it freezing up, the Zen ends up not being detected by any program, like Window Media Player, Mediasource, or Creative Zen Micro Explorer.
I am going out this weekend and am gonna try to buy a new USB Cable, and if that doesn't work, returning the cable, and returning the Zen Micro to be replaced. AND IF THAT DOES NOT WORK...GOODBYE CREATIVE! HELLO RIO! But please, any help you guys could give would be greatly appreciated. I will also try to contact Creative Customer Support, but I doubt they'll tell me anything new, if I could even connect to them without being put on hold.
System Specs:
Windows XP Professional SP2
Creative Zen Micro Firmware .02.05
USB 2.0

Yep, that's exactly my issues to.....no matter what I've done, including replacing the USB 2.0 card which WAS and Adaptec DuoConnect 2.0 card which works fine with every other USB device ever connected to it, the Zen Micro 6g is NOT recognized by Creative Media Source or WMP. It is only recognized by the PC in Device Manager, and it has a yellow marker on it, which tells me the drivers are not installed. I know I don't need the drivers installed, but even after installing them, it tells me the drivers are not installed.
However, the answer is: it's definitely not the Micro, since it works flawlessly on my other PC and on my Toshiba notebook. So, it's some compatibility issue on that one PC. Since I refuse to let things be, I am reformatting that PC, reinstalling from scratch with WinXP and sp2. This PC has WinXP Pro but it has other issues so a reformat is in order anyway. Hopefully, this will resolve the issues. If not, then I say it's incompatibility with the Intel 865Perl m.b. But I'm at a loss as to why it won't work when plugged into the Adaptec card too.

Zen Micro MTP not recognized? Solution in he

So, after scouring the forums here and Google in search for a reason why my MTP enabled Zen Micro wasn't being recognized in a fresh WinXP install. Well here's the solution everybody.
Try installing this:
http://support.microsoft.com/default.aspx?scid=kb;en-us;8922
I noticed that the player isn't recognized by drivers from the net or the Zen Micro CD (They're both the same anyways). The reason why is because the Device ID for the Zen Micro with the MTP firmware is different (USB\VID_04E&PID_430\00525530038FF3). If you open up the .inf file used to install this player, the Device ID is not in there.
I had another XP install on another HDD which recognized the Zen Micro and noticed that only a single file was being used for the drivers: wpdusb.sys.A search on Google brought me to the Microsoft KB page. I installed that patch and poof instant recognition.
I also believe this issue could be resolved if you install the latest Windows Media Player 0 available. I had it installed, but somehow that file wasn't installed and the update provided it for me.
I hope this helps somebody~! =)

The only other suggestion to what the problem could be is a a software conflict of the driver and current software on your system that is interferring with the recognizing of your player. I had the same problem happen, and I tried my Micro on three different computers, and the Micro worked, instantly, and my Zen use to work on my computer before an upgrade.
Somewhere in between of any other updates of software on the computer, there must be a conflict. My player will become recognizable once in a blue moon, which also leads to the conclusion of software conflict, or possibly IRQ issue.
Maybe the latest driver just released may fix the issues of eliminating if it doesn't cause any conflicts with other softwares that are on your system for your Micro to be recognized.

Zen Micro 4GB - USB Device not recogni

I've always had a hard time trying to get my computer to recognize my mp3 player. I'd have to connect it multiple times in order to get my computer to see it. Now it just doesn't work at all. I've reinstalled the mass-storage device driver a few times, as well as the zen micro drivers that came on the CD and from the site. I've tried with default firmware and I've updated the firmware. None of this works. I'm hoping someone here can help me out. I'm almost positi've it's not my USB settings as my external hard dri've works fine when I have the mp3 player disconnected. Whenever I connect the player everything messes up and isn't recognized. By itself the player actually freezes and I have to take out the battery for it to reset itself.
Windows XP
PCI to USB2.0 card (i've tried reinstalling this many times as well).
Any help would be great. Thanks

vacantmind: You might also want to make sure that you get the latest drivers and software as follows:
. Creative Zen and Jukebox Driver Upgrade version .30.03
2. Creative MediaSource Player/Organizer 3.30.2
3. Creative Zen and NOMAD Jukebox plugin 2.00.9 for Creative MediaSource
Install . then connect the player to the PC. Then install 2. and 3. (the player must be connected for 2. to verify you have a Creative product).
Also an important test is to install the drivers and software on another PC, say a friend's, and see whether you have the problem. If you don't, then the issue is with your PC, or a compatibility issue with the player. If you do, then there's something wrong with the cable or player.

Zen micro not recognized.. reform

so my zen micro is no longer recognized by my pc at home or at work..
i have firmware .0.03 installed from nomadworld and everythings been working fine for weeks. the player still works (music) but the removeable disk doesn't (not recognized by pc). is it worth it to go into rescue mode and reformat the whole thing? i don't want to lose all of my music (its backed up on my pc) and still not have my device be recognized
yelp!

Jess,
The PlayForSure firmware is intended to work with Windows XP platform. If you're going to work with other OS, I would suggest you to reload the firmware to the other firmware version .xx.xx. You can find this firmware from the download page too. Note that you need to perform this update process on your XP computer.
Jason

Zen Micro Vista Driv

Hi,?Sorry if I have missed this information elsewhere... I have had my Zen Micro for about two years, with no problems. Now that I have a new PC with Vista on it, it won't detect my Zen and won't allow me to install MediaSource. I have looked round this sight for new Zen Micro drivers but can't find any. Can anybody point me in the right direction?

Thanks for the tip! It helped me with my old Zen Micro on Windows Vista. The device was?recognized?but Windows still couldn't find the driver?despite being?installed from Creative support site. Also the battery seemed not to?charge for some reason. Once I upgraded?device firmware to 2.2?using machine with Windows XP, it'swas immediately recognized, synched and charged on Vista as well. Thanks again.

Zen Micro Prob

My Zen Micro is no longer recognized by my PC with XP. I've tried uninstalling and reinstalling the disk several times but it doesn't work. I want to upgrade the firmware so I can use the player with a Vista PC however since the XP computer won't recognize the player I can't do anything. Can anyone PLEASE help?Thanks!!

Hi, i also have that problem in my zen stone, when i conect it to my laptop it charges, but it's not recognized by the system, and when it's not connected to the laptop, i turn it on and a green light dtays steady and it doesn't play any music... Does anybody knows why is this appening?thanks

Zen Micro- drivers aren't recognized, won't install.. HEL

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