Zen micro Explorer prob

Hello everyone,
I have a Zen Micro white, and i am not that happy with it. I have multiple computers but I cannot seem to be able to get it to work.
I upgraded the firmware to the latest beta 20.0.05 but now i cannot connect to zen micro media explorer at all. On any of my computers.
I downloaded the latest version of media explorer but to no avail.
Please someone help.

As of firmware version 2.00.2 (includes new beta firmware), you have to use Windows Media Player instead of Mediasource. You cannot use Mediasource to manage a Zen Micro anymore.
Accompanying the new firmware update, you also need to update the Zen Micro Explorer to the newest version (<<< Newest version download link)

Similar Messages

  • Creative MediaSource and Zen Micro Explorer Prob

    Now that i have downloaded the latest Firmware my Zen Micro can now be recognised and used with Windows media player however now Creative MediaSource and Zen Micro Explorer do not detect my Micro.
    Please Advise me on what I should do

    As of firmware version 2.00.2 (includes new beta firmware), you have to use Windows Media Player instead of Mediasource. You cannot use Mediasource to manage a Zen Micro anymore.
    Accompanying the new firmware update, you also need to update the Zen Micro Explorer to the newest version (<<< Newest version download link)

  • Zen Micro Update Prob

    I have emailed Creative about 3 times aboute this problem. All they keep doing is sending back some stupid automated reply telling me how to set up my programs. I already know that.
    I installed the last update of the Zen Micro. The one where it will now let you plug it into another computer and transfer things to it without installing all the drivers. It said it was going to lose all songs. I did what it told me to do and it lost all the songs. I did't really mind. It finished so I restarted the computer and i plugged it in. I went onto Zen Micro explorer. It did't know
    it was connected. It was fine before the update. I uninstalled everything and put it alll back on again. Restarted my computer and it still could't find it.
    Please can you help
    me asap. Thank you.

    ollyp wrote:the whole point of the v2 firmware is that it works with windows media player, and windows explorer someone told me. they have updated media explorer to accept it but its not designed to.
    It depends if you prefer working with the folder view or not, and whether there are other reasons to switch to v2.

  • HUGE Zen Micro Music Prob

    Ok...i've had this problem practically since day ...i got it for x-mas. Everytime i add a song...it doubles it. Just recently...i added 57 songs. I look on the list...on my computer...and GUESS WHAT?!?! 44 (ish) songs...woohoo. What do i do?
    Please dont say delete each double...that will take WAY TOO LONG!

    sorry..it was clear in my head ;-)
    I just meant that all i'm doing is the ripping phase. i am not moving the tracks to the zen device, just ripping cd tracks to my laptop. is use zen micro explorer for the ripping phase; notmad will not rip cd's. ultimately, i would transfer to the device using notmad. BUT, the duplicates show in the library immediately upon ripping the cd. it does not happen when i download a song, only when the tracks go into the library from a cd. Ideas?
    Not life-threatening, but certainly annoying.

  • Zen Micro detection prob

    Ok, I've just bought a zen micro (suprise).
    Anyway, I installed the software on my pc and reset it. My micro was fully charged and had not been attached to the pc previous to this.
    I then attached the micro via usb and windows auto detected it but could not find the right driver.
    Also, Zen micro explorer and the other programs will not detect it.
    So, I updated all the software on my system with the latest from the website, except the firmware as it will not detect the player to do so.
    Any help on this matter would be much appreciated. I would like to be able to listen to my music on my Zen Micro! :-)
    Cheers,
    Mike

    You need to check in the information menu on the Micro and see what firmware version is on that player.
    If it is .xx.xx then you need the 4.xx versions of Media Explorer software for the NON Plays For Sure firmware.
    If the Micro has a 2.xx.xx firmware on it then you either need to get the .xx version of Media Explorer that is for the 2.xx PLays For Sure firmware OR downgrade the firmware to the .xx.xx version, which does not seem to be an option at this time.
    Also look in device manager in windows to see if there is a USB device with a ! on it that refrences Creative or Zen etc.. If there is then make sure the Micro is not plpugged in. Remove the item from the list and then unistall and reinstall the proper version of software based on what firmware the player currently has.
    Also if you are using a USB hub or extension cable of any kind try removiing it from the mix and connect the Micro directly to a USB port on the PC with the supplied cable.
    Good luck.

  • Zen Micro - Dock Prob

    Ok, so I connect up my micro to the computer. All is well,it is recognised on device manager. I then go on Zen Micro Media Explorer and on the player, it keeps changing from the docked mode screen to normal playing mode... On the Media Explorer all the buttons are disabled and it says 'device is not connected'. I try go on Creative Media Source Organiser or Creative Media Source Player, and the Micro is listed on the left, but when I click on it an error message pops up saying "creative mediasource player has encoutered a problem and needs to close. We are sorry for the incnvinience."It doesn't show any specific error code or anything, but I have tried reinstalling the softwares, but no luck. The software itself is very unstable on my computer for some reason which I am unsure of, my computer can handle much more power demanding software such as Photoshop and other media programs, but MediaSource Player seems to run really slow, etc.Any suggestions anyone?rich

    Error message is
    AppName: ctcms.exe AppVer: 3.0.37.0 ModName: ctnjb3.dco
    ModVer: 2.0.3.0 Offset: 0007440

  • Does Zen Micro Explorer esit for Micro Pho

    i really don't like the software thatcame with my Micro Photo. Will the explorer software work with the Micro Photo?

    I was able to answer my own question, and confirmed what one other person in this forum had found out: the charger for the Zen Micro does in fact work for the Zen V Plus. Creative acknowledges this as well--in the current ads on their website, they are selling Zen Micro chargers for $9.99, and a footnote says that they work with the Zen V Plus, Zen MicroPhoto, and Zen Neeon.

  • Creative zen micro transfer prob

    When using Napster to transfer songs to my zen micro mp3 player the following happens.
    License storgae is not working.Contact microsoft product support.
    When I hit click here for more information nothing happens.
    It has worked previously without any problems! Can anybody help??

    Here is a list of things to check:
    ) Confirm you have Windows Media Player 0 installed on your XP SP or later system.
    2) Confirm your Zen Micro has the latest 2.x firmware (2..02 Beta or later). The .x firmware does not support N2G. Download the 2..02 Beta firmware from http://us.creative.com/support/downloads
    3) Confirm KB8922 "Update for Windows Media Digital Rights Management-enabled players" is installed on your XP SP or later system with WMP 0. See http://support.microsoft.com/default.aspx?scid=kb;en-us;8922 for details.
    4) Confirm your Zen Micro's system time is synched to the system time of your computer.
    5) Confirm XP and the Napster client recognize your Zen Micro is connected. It should display under the "Portable Device" object in the "Library" window of the Napster client. The Zen Micro Display should read "Docked". See if you can transfer files using WMP 0. Confirm the Creative Zen Micro Media Explorer version .00. ( http://us.creative.com/support/downloads ) can access your Zen Micro. Can it transfer tracks to the device?
    6) Confirm your firewall is not interfering with the connection to Napster or to the internet for current date and time. Consider disabling firewall, Antivirus, and Spyware Scanners as a diagnostic step to troubleshoot your transfer issue.
    7) Consider reinstalling Windows Media Player 0 and KB8922.
    8) Check the USB cable connection. Determine the USB chipset on your system. There are forum threads where users resolved transfer problems by installing a new USB Adapter with a different chipset or determined the problem was the USB cable. You can also troubleshoot by attempting the transfer on another computer (if available).

  • Zen Micro Uploading Prob

    Hi, this is my 3rd zen micro and everything has been fine for 3 months however, now, it does not let me upload songs onto it from my folders and stuff.
    It keeps saying failed next to every song but it does let me upload songs from cds without any problems.
    has anyone else had this problem?Can it be fixed?Message Edited by Fatb on 0-30-2005 0:57 PM

    Download the following:
    . Creative Zen and Jukebox Driver Upgrade version .30.03
    2. Creative MediaSource Player/Organizer 3.30.2
    3. Creative Zen and NOMAD Jukebox plugin 2.00.9 for Creative MediaSource
    4. Creative Zen Micro Media Explorer Web Update
    Install . then connect the player to the PC. Then install 2., 3. and 4. (the player must be connected for 2. to verify you have a Creative product).

  • Zen Micro Driver Prob

    i have problem with my zen micro
    i dont know why my cpu doesn't see my micro (see it only like "unknown device")...
    i downloaded the newest drivers from this stie and installed it and nothing ... i've downloaded older drivers installed it (before i uninstalled the previus one) and nothing ... i have win xp sp and wmp 0
    also i couldn't install the media explorer becouse my cpu didn't see the player ... the only thing that my cpu see is removable disc - and i could install the software only when i have that removable disc connected - but after the instalation i can't drop music into my player becouse installed program didn't see it
    i've tried different usb ports, different usb cables ...
    version of my zen is 2.2.02
    any help

    hey, yeah i have the same problem, but im at there support knowledge base page and seeing if their troubleshooting guide works.. tried same things u did. no success.

  • Zen micro FM prob

    my 5gb zen micro doesn't have the option for changing from mono to stereo. but more than that, it doesn't have an option to choose between international or japan frequency...so my player doesn't pick up any frequency at all.
    is this true for others?
    is it caused by the current firmware upgrade?

    thanks everyone...
    it was my player that was defecti've.anyway, i was able to have the unit changed now i can listen to both radio and mp3s.
    thanks a bunch!

  • Creative Zen Micro Firmware Prob

    So I've got a Zen Micro bout a year or two back and it stopped working a whle back.
    It turns on fine but used to make a buzzing sound and?freeze. It had a small box with?'Firmware Problem' written on the screen.
    Lately, it still makes the?buzzing sound but freezes on the Creative Logo screen.
    I've tried to renew the Firmware and I tried the recovery tool thing, but neither worked.
    Is there any way to fix it's Or is it totaly gone?
    Thanks in advance.

    Did the firmware problem happen during a firmware update, or did it just happen all of a sudden, and if so how?
    to re-load the firmware, download the latest firmware on a Windows XP machine, go to control panel, tne add/remove programs, look for windows media player and if its there click on remove, you should see a window saying something along the lines of windows media player rollback.
    Next lok for something called ( or somethg like)windows media player runtime, and remove that ( it may show the roll back screen again, continue, and complete the process)
    re-start windows
    Plug in your Creative MP3 player via USB connect it to a chharger ( if it uses/can use an external charger) and let it go to 'rescue mode'
    Click on the firmware update, and when it asks you what language, highlight re-load OS ( or firmware) in recovery mode on your player.
    As soon as the screen on your player prompts you to re-load firmware, click on your language choice on the P.C upgrade window.
    If there is no language option, then get ready to select re-load OS on your player when the update starts on your P.C.
    This only works with XP
    If the above doesnt work:
    Did the firmware error occur as a result of an attemtp to upgrade the formware to a plays for sure version?
    Is the player regognised by your P.C running windows XP? ( go to control panel then hardware, then device manager?
    This is what happened when i tried to upgrade ther firmware on my Zen xtra, what i did to fix it was based on what other people had tried on various other creative playerws such as the touch/micro/vision etc
    see hereMessage Edited by Rich_T on 06-2-20070:23 AM

  • ZEN MICRO PLAYBACK PROB

    I have some mp3 files of uni'versity lectures. They were recorded/ encoded? at
    6 kb
    ps.
    When I try to play them on the Zen Micro they play too slow, like an LP playing at the wrong speed.
    They sound fine on WMP0 or Real Player. I have also played these files on 3 other mp3 players and they sound fine on them. Any ideas?

    You'll need to reencode them at a supported rate. I have a suspicion it's the bit-rate being too low, but also check the sampling frequency.

  • Zen Micro Remote Prob

    I have now owned two remotes, one which I returned and another I just bought off eBay, and neither have worked on my Zen Micro. I can hear sound through earphones when I plug them into the headphone jack but pressing he buttons on the remote does nothing. I can't skip tracks or pause the music. The remote is not on hold, is there anything else i could try?

    Well, Ebay could mean a few things. Was it a store on Ebay or a private seller? You might need to contact the seller to see if they can provide you with a (proper) receipt, that shows what you purchased and when you purchased it. If you bought it in November then you should still be within the 90 day (full) warranty. You do normally need a receipt to prove the original purchase and date.
    Contact Customer Support anyway to see what they advise, and it wouldn't hurt to e-mail the seller to see if he/she can give you a receipt.
    Cat

  • Zen Micro Shuffle Prob

    Hi there, I have about 700 songs on my zen micro, and I mainly listen to it on Shuffle Repeat with All Tracks. This includes atleast 5 hours everyday at work, all of my driving, and all weekend camping this weekend, I've had this particular player for about 6 months now.. 6 GB. I know for sure that there are songs on my player that the player has NEVER played, and some songs and artists that it plays noticably more frequently than others, and I mean over the whole time i've had it. I also know that the songs that it never seems to play are songs that do work correctly, as I have scrolled through and found the songs I didnt remember I had and played them to see if they worked properly. It seems to me my player has a mind of its own, knows what music it likes and what it doesnt want to play for me.:smileyindifferent: Its very noticable, and im kindof frusterated. Does anyone else have this problem or know anything thats going on, or do I just have to put up with it. Yes, i also realize that if it's truly random, there is as much chance of the same songs being played over again as there is playing different ones. Thanks, Justin

    noroom wrote:
    So, what you're saying is that shuffle creates a new "virtual" playlist, with the songs you selected in random order. This resulting in a song never being played twisce.
    While random chooses the next song randomly, which could (theoretically) result in the same song being chosen 4 times in a row.
    Did I get it right?
    Yep, kinda. I'm not sure I like the use of the word playlist as this could cause further confusion, it essentially just remembers what tracks were played but there is a limit to that memory and I've never seen a definiti've number for what that is and whether it varies by player.

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