Zen micro file transfer error and playing mista

My Zen Micro 5GB had some problems wih the sound:sometimes, listening to a song, I heard (more orless) a second of another song but after that isreturned to the selected one. This is not the only problem: sometimes, whentransferring data between a PC and the player'sstorage dri've (2GB) it stops after a while.When transferring music from the player to the PCusing Music Organizer the PC receives some musicbut after a while it stops and displays amessage 'Cannot transfer file: file not found';after this, the player remains 'busy' also if youclose all the programs opened. I tried to fix this in many ways I installed the version 2.x firmware, so Icould re-install the latest .x version.2) I learned how to access the recovery functionsand I tried all of themBut after all this, it continues to display theerror message and I think sometimes it could stopplaying the song I'm listenig to and play asecond of another one.

all the songs are mp3 format
the transfer window pops up, the status will say writing for about 5sec. then the error comes up and says unable to create file - restart player and try again.
but then the player has the acti've docked logo on, which you aren't supposed to unplug from the computer when that's on, but it will not go off. I've left it for hours and ended up unplugging it anyway. So I've restarted it, pulled the batter and retried that a few times too.
Any ideas?
thanks for your help

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