Zen Micro firmaware upgrade fai

Hello! I have problem with loading new firmware into my Zen Micro. I tried both 2.2.02 and ..0 but no luck. It says "updating in progress" but progress bar never gets full, even I wait for hours. Also, after several tries to upgrade I lost old player's firmware - now every time I turn it on player shows "Firmware Problem" message and switches to recovery mode. Tried all the options there - Disc Clean Up, Formatting, Reloading(erasing) firmware but still remain the same - player is in recovery mode and nothing happens when trying to install new firmware from my PC. Did anyone experience such problem? What could be possible ways to resolve it's Thank you.

Today tried installing firmware from another PC running WinXp SP. With v I had same result - no progress at all, v2 keeps asking me to check whether Windows Media Player 0 is installed on PC. I checked - Yes, it is. But had no further success with v2 By the way, my PC dows not have WMP0 (only 8) but v2 setup never asked me to check WMP version. So still looking how to install new firmare into my Zen Micro.

Similar Messages

Zen Micro Firmware Upgrade 1.01.03: Problems when Downloading and Installing the Upgr

Yesterday I downloaded the new firmware upgrade .0.03 to my computer without problems. I then attempted to open the upgrade and initiate transfer to my Zen Micro unit through my USB 2.0 cable. I kept getting a dialog box, informing me that there was an interference problem... So I shut down my Norton anti-virus and my Zone Alarm firewall, and tried again, and again, and again. I was unable to initiate the transfer program...
I was about to contact you this evening for advice, but I decided to first switch my USB cable to another connector and try one more time. Surprise! It worked... A rather long connection, but the upgrade is now in my Zen Micro unit, just where it's needed...
I've had my USB cable connected to what I believe is a USB 2.0 connection on my computer, and I often see the "not connected" dialog box. Each time this happens, I disconnect the cable from the Zen Micro unit, then reconnect it... Bells and whisltes sound, and I'm connected again, until a few minutes later I get the "not connected" dialog box yet again... Is this a normal procedure?
Now, tonight I plugged the USB cable into what I've always considered to be a slower USB connection point... Mybe that's why the transfer took so long? But it stays connected indefinitely... no "not connected" dialog box.
I've been having other transfer problems through the USB 2.00 connection point. I downloaded 23 tracks to my Zen Micro yesterday afternoon, and three of the tracks didn't make it... Frustrating as hell...
I'd appreciate any comments from my peers, since everyone here has more experience than me...
kooch

koochiching,
Try turning off the Media Sniffer feature from MediaSource and try updating the firmware again.
JasonMessage Edited by Jason-CL on 2-4-2004 0:27 AM

[Zen Micro] Firmware upgrade has bloc

Hi,
I'm upgrading my Zen Micro firmware from ..0 to 2.2.02 version right now, but it looks like the process has stuck. My processor seems not to be working, the progress bar is no more advancing and the arrows on my player are white. There's a message on the window that says "Rebooting your player. Please wait." But nothing actually happens. What should I do? If I plugged off my player, can I cause it any damage? Should I restart the upgrade? As the 'Close' button is available for clicking, I can assume the process is stoppable and its terminating shouldn't cause damages... can't I?
Please, help me.
Thank you for your suggestions.
haunted

And no software will acknowledge mine since I stupidly upgrade to the 2 level firmware. I've been on a three-week merry go round with email customer service...they've even had me go into the registry of my computer (yikes!) but no solution.

Zen Micro firmare upgrade, now can't fast forward or auto resum

I upgraded my Zen Micro to version 2.2.02e from ..something so I could use ZenCast. Now I cannot fast forward tracks, the "time remaining" counter remains at zero always and it will no longer auto resume. Also "Seek to" doesn't work. Did anyone else have this problem? Is this firmware broken?
Cheers!
J

jrbg5,
I forgot to mention... when I tried?my ZEN?on my son's PC and Laptop, both of which work fine with his ZEN, that both of those machines are running Win2k ... not XP SP2.
The only XP PC in my house is my tower running XP MCE2005 SP2.BTW...thinking back, the USB cable may have stopped charging around the time I installed my Creative Web Cam. It got me thinking about driver conflicts, but since my ZEN doesn't work on the other PC's ... I'm lost as what to do next.

Zen Micro Firmware Upgrade/Media Probl

Hi, have upgraded the firmware on my Zen Micro to v2.2.02. SInce the upgrade Zen Micro Media Expolrer will no longer work, as it says it in uncompatable with the device. I now have to load songs via MY COMPUTER and it doesnt have the ease of use and functionality of ZMME. Any ideas what I can do? Thanks in advance.

I've just spotted the sticky on WMP. Not sure what version I have on my lap top. I'll check letr and try this.

Zen Micro Firmware Upgrade 2.00

when i try to upgrade the firmware on my player to 2.00.2 it starts off alright then stalls on the "player is rebooting, please wait" message and it never gets any further i ahve uninstalled all the creative media source software as apparently that can course problems with the auto detect feature.
Any ideas on how to get this firmware on my player as i would like it and every time i try it it wipes all my tunes off and have to reload them again.
Thanks

imran_ansari wrote:Yeah, exactly same problem with me. My current firmware version is .02.05 Zen Micro is a Hight Speed USB device, my PC has non high speed usb port. When I connect it gives me a message about this. Can this be a problem? Any suggestions?
It's fine, USB 2.0 devices are compatible with USB . (which is what you have), the transfers will just be slower.
Also, if you want your Micro to transfer much faster, get a USB 2.0 PCI add-on card (AVOID CARDS WITH THE ALi CHIPSET!), install it and plug the Micro into there instead. You can find such cards for under $5 in stores, or even for $ + S&H on eBay.

ZEN Micro Firmware Upgrade prob

I am trying to upgrade the firmware on my ZEN Micro to make it compatible with my new Vista computer. I have the proper firmware ready to install, using an XP computer (with the latest Zen Micro driver), but I need to offload all content from my ZEN first, otherwise it all goes bye-bye. The problem is, the files on the ZEN won't drag and drop to my XP hard dri've. My only choices are "delete" and "properties."? Music files in other locations happily relocate wherever I want them. What's keeping the ZEN from letting me offload my music?

Hi all !I changed the hard dri've?of my zen micro because it died.Also I haven't got the firmware anymore and I don't know where to find another one so I ask you if it is possible to make a copy of your hard dri've tu put it on my. I really need this copy to go on my zen micro. Please I'm becoming mad because of this little program I haven't got anymore. I hope someone will send me a copy of his disk (without musics if possible : it will be lighter). Thank you.

Zen Micro Software Upgrade Confl

I posted in another thread, but thought this board supported BBCode, so my other post is rather jumbled.
I received my Zen Micro earlier this week, played with it a bit, and decided I would like to continue using it without MTP. But I would like the latest firmware.
My current firmware is .02.05, and I am using Zen Media Explorer 4.00.22 - these came on the CD with my Micro.
On the Creative support page, I selected the "Step by Step" Micro Firmware Upgrade Instructions, and continued answering "NO" to "Would you like to Use Online Subscription Services". The firmware version I want is clear enough: ..0. But the software is not clear at all. First I am taken to a page which says I need the following:
Zen Micro Media Explorer 4.00.8
Sync Manager 4.00.5
Jukebox Type Plugin 2.00.07
When I click on the download link for the above, I am taken to a download page for ZENM_PCAPP_LB_MTP_PDE.exe. This contains different versions than the previous page said that it would:
Zen Micro Media Explorer 4.00.27
Sync Manager 4.60.0
Import Wizard .60.2
CD Ripping Wizard .60.09
So which is correct? With all the firmware upgrade problems I see, I sure want to make sure ahead of time that I am downloading and installing the correct files.
A call yesterday to Creative got me less help than my 2 year old could provide!
Thanks.Message Edited by J-Mac on 0-09-2005 :39 PM

Choose Support > Downloads from your local Creative site's main menu, then follow the instructions. Or you can use the international site, http://www.nomadworld.com/downloads/drivers/ . You're looking for the ..0 firmware download--not ZMME, MediaSource, or anything else.
What you were directed to is indeed the newest versions--but of Creative software, not the firmware itself. The tutorial you went through is more aimed at those upgrading to 2.x (MTP/Janus) firmware; they have to replace their ZMME, install a new MediaSource plug-in, and make other changes to their Creative software when upgrading.
Changing firmware from .02.05 to ..0 should not require new Creative software; indeed, it's one of the easiest firmware upgrades possible for the Micro. Most Micro upgrade issues you see here involve those who switch to 2.x firmware, but fail to download the required Creative software upgrades. You probably won't even lose your music files (which would happen if you chose 2.x firmware).

Zen Neeon Firmaware upgrad

I just got a zen neeon and i'm looking into upgrading the firmware. My only problem is that i'm scared to do it because i've read that there are a lot problems occuring after people update their firmware
If anyone has any comments or suggestions on whether i should take the plunge and just upgrade it or wait for a newer upgrade, it would be greatly appreciated.
One more question, does upgrading the firmware void any of your warranty?
thanks

Absolutely identical problem! Fourth bar and all! Is there a solution to this?

Creative Zen Micro 5GB: Freezing on transfers & during playback (Please He

Ok, Here is a problem I am having.
My Zen is freezing no matter what program i use to place music on it.
The transfer will begin and rarely get or 2 songs on but more often it will reach about 30% on the first song, freeze and remain here till i unplug it and go into recovery mode by taking the battery out.
THINGS I HAVE TRIED:
*Changing the firmware (at least 0 times for each firmware available on this site)
*Formatting & Defragging (Don't even get me started how many times)
*Using different software (WMP0, Creative Sync and Every other one included with Creative Zen Micro Explorer)
*Upgrading software
Now i am a qualified electronic repairer and i have dismantled my zen and a friends (whom dropped it and bought a new one) i have from here changed the hard dri've thinking this may be the source of the problem (yes i am aware the warranty is void now but when i placed the battery in the first time i got it the sticker broke) This has done nothing so i have placed the original HD back in.
I have NO idea what to do now!
I can not afford a new mp3 player, have no warranty YET i do have the ability to repair this by myself.
If anyone has ANY suggestions whatsoever i am willing to try them, of course still sensible.
Please PLEASE PLEASE! help me out. i will be gratefully for any help i can get.
-Norb

/being venting
Why does Creative make it so easy to Reload the firmware, and why do soo many people choose this option!?!?!?
/end venting
pdk, your task now is to get your computer to recognize your player. I have a feeling that you are using a v2 firmware. Do you see the words MTP Device anywhere when you connect the player to your computer? If so then follow the steps listed <a href='http://www.nomadness.net/modules.php?name=FAQ&myfaq=yes&id_cat=8&categories =Nomad+Jukebox+Zen#228' target=_blank>here[/url]. Then use the firmware provided on your CD and see if it can recognize your player. You might have problems since you choose the Reload firmare option in Recovery Mode.

ZEN MICRO - White Scren and impossible to run Recovery M

Hi,
I wrote to Creative support but not received any info to be able to fix the problem with my device.
It seems that it works connected to the PC. I am able to read the files.
BUT
The screen is 3 seconds white, without any written and then go off immediately.
I tried to run the Recovery mode as suggested and also I have upgrated the firmware.
NO CHANCE....
What's happend?
What I have to do?
Do _I have to repair ir? IS It broken?
thanks!

I'm experiencing the same confusion myself.
My Micro came with .02.05 f/w installed. It's not the firmware itself that is confusing; it's the accompanying software. After using it for a few days I decided that I want to continue using it without MTP, so I set out to upgrade to the ..0 f/w. Here's what I find on the Creative support site:
* I selected "Step by Step Zen Micro Firmware Upgrade Guide"
* Next I selected "Zen Micro Upgrade Application Guide" and "Windows XP"
* Here I selected "No" for Would you like to use on-line music subscription services?"
* Now the conflicting direction. The next page, which is for NO music subscriptions, says I need the following software:
Latest Creative Application Package
Zen Micro Media Explorer for Creative Zen Micro without PlaysForSure functionality
This software update package is for Zen Micro Media Explorer (version 4.00.3 or earlier) users only. This package contains the following updated applications:
* Zen Micro Media Explorer (version 4.00.8)
* Sync Manager (version 4.00.5)
* Jukebox Type II Plugin (version 2.00.07)
Zen Micro Media Explorer 4.00.8 for Creative Zen Micro (Software Update Package for Zen Micro Players without *PlaysForSure/MTP Firmware)
ZENM-WBPDE--LB.
* However clicking on the above link brings me to a download page which says this:
Filename: ZENM_PCAPP_LB_MTP_PDE.exe
Creative Zen Micro Media Explorer Web Update
ZENM-WEBUP--LB
This web update enables you to enjoy new and improved features for your Zen Micro player.
This web update package includes the following applications:
* Zen Micro Media Explorer (version 4.00.27)
* Zen Micro Media Explorer (PlaysForSure?) (version .00.2)
* Sync Manager (version 4.60.0)
* Import Wizard (version .60.2)
* CD Ripping Wizard (version .60.09)
Note the difference in version numbers? Which do I really need for Micro firmware ..0? (BTW, this board s/w is terrible - why no BBCode?).
Thanks for any help here.

Zen Micro freezed when syncing, now freezes when trying to reload or upgrade firmw

Got a Zen Micro, firmware 2..02
I started having problems syncing with my home PC, which uses XP SP2 with Windows Media Player . Trying to sync resulted in a freezed WMP an, after a while returned an error saying it couldn't communicate with Zen Micro or just showed that all the files to be transfer had been stopped.
Tried to sync in my office, XP SP2 with with Windows Media Player 0. It worked a bit better: could transfer files, but the speed of the transfers was unusually slow for USB 2.0. It ended with the WMP freezed and, after a while, all the files I use for testing where in the player.
In both computers, when the WMP freezed, the signal in the player remained with the lines in black, as if it was still communicating. I had to disconnected the player, disregarding the signal, which remained even with the player disconnected from the PC. When powered up the startup process ended in the "Creative" screen staying on forever, I had to remove the battery, go to recovery mode, Reboot the player and, after a library rebuilding it worked.
Read some threads and thoght that reloading the firmware would help. But the sign "erasing firmware" doesn't dissapear in my player's screen. I gave up after 2 hours. At that point, my player starting showing a "firmware error" at startup and going to the recovery screen every time it is powered up.
Tried to upgrade firmware. It gave a "player not connected" error using my home PC (WMP ) but not in my office (WMP 0). I try to "re-upgrade" to 2..02 but it returned a "failed to upgrade firmware" error (after a few minutes with the window freezed) and the player remained in "communicating" status (black lines in the screen's icon). Try then to "downgrade" to last .xx firmware version available, but the operation hangs after the "format completed successfully" message, with only two bars in the progress indicator, and it stays like this for a very long time (tried for 30 minutes), still with the communication black-lines-in-icon status.
If I try to re-run the firmware upgrade inmediately, it says "your player is not connected, please reconnect your player", as it is still in "communicating" status. I have to take battery out and reinsert it to be able to restart the firmware proess.
Any suggestions? I'm really restricted to not to send the player to Creative Customer Service, as it has just finished it warranty period and I'm nowadays in Argentina, from where the post cost would be huge.
Message Edited by raft on <SPAN class=date_text>08-4-2006 <SPAN class=time_text>04:30 PM
Message Edited by raft on 08-4-2006 05:47 PM

Anyone from the Creative board or the guru around has an idea of what can I do?
would be really appreciated.

Problems with upgrading firmware in Zen Micro 4

I am currently having a problem with upgrading the firmware on my Zen Micro 4 GB. The Zen Micro seems to hang right after the first reboot, therefore not finishing the whole upgrade. I am currently trying to upgrade to 2.2.02. It seems that whenever I try to reboot the Zen Micro while it is connected via USB, it hangs at the Creative Logo and I have to end up resetting the system. Oddly enough, I have a second Zen Micro that I was able to upgrade the firmware with no problems whatsoever. Any suggestions?
P.S. I do have Windows XP SP2 with WMP 0 installedMessage Edited by Hubmasterflex on 0-07-2006 04:23 AM

Try using reload OS in the recovery mode to erase the current firmware, then connect to the PC and reload. You take a risk doing this though as if the firmware won't reload from the PC you'll be left with an effecti'vely useless player, and you'll have to contact support to get a replacement.

UPGRADING ZEN MICRO-ITS EFFECT

I got a quick question: IF I UPGRADE MY ZEN MICRO PLAYER, WILL IT ERASE MY MUSIC FILES IN THE PROCESS? I WANT TO UPGRADE FROM THE . VERSION TO THE 2X VERSION, BUT I'M AFRAID WHILE IN THE FIRMWARE UPGRADING PROCESS, MY MUSIC FILES MAY GO MISSING IN THE PROCESS?

In addition, you will need to upgrade your Creative software when you switch to MTP firmware. You'll need a new Zen Micro Media Explorer (included in the Zen Micro Media Explorer Web Update) as well as a new plugin that enables MediaSource to work with it.

Upgrading ZEN Micro firmware

Sorry, I sneezed and hit the wrong button.
I am planning to upgrade the firmware in my ZEN Micro to ver. 2.2 so that it will be recognized by my new Vista machine. Will this mean that my XP machine will no longer be able to recognize the player?

As long as you have XP properly updated, it will recognize your Zen Micro with the 2.x firmware.

Zen Micro firmaware upgrade fai

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