Zen Micro firmware update, but can't backup files b/c "player is not connect

I want to update the firmware on my Zen Micro 5GB so I can put new songs on it through Creative Mediasource, but the computer won't read the device---all i get is the error message "player not connected." I opened up the firmware download, however, and i am able to install it on the player (somehow now the computer seems to know the player is there--the zen micro responds to the update), but it warns to backup all files as they will be lost in the update. I cannot backup my songs to the computer because it won't recognize the player as connected! What the heck can i do to backup my files?

what in the world? i unplugged my zen micro from the USB port as i was giving up for the night trying to make it work, when i decided to try it one last time. all of a sudden creative mediasource popped up from the minimize and it read my player like normal. very strange...

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Zen Micro Firmware update - Now can't transfer W

I loaded my WMA files to my new ZEN MICRO 4Gb player... Then I signed up for Napster to Go...Said I need a firmware update...did the update...Had reload again...but, now all my transfers of WMA files fail! MP3 files work fine...Anyone have the issue before?

Ever since I upgraded the firmware for the micro, I have been unable to transfer WMAs via Media Player v0 or Creative MediaSource. The error I receive is "An error has occurred while transferring this file". This only occurs on WMAs. MP3s transfer fine.

I have an ipad2 and we purchased an HP office jet 6600. I can not connect to print. In searching the net, I have been advised to get the firmware update but can not find it. Can you advise?

I have an ipad2 and we purchased an HP office jet 6600. I can not connect to print. In searching the net, I have been advised to get the firmware update but can not find it. Can you advise?

Is the HP on the airprint list?
iOS AirPrint Printers http://support.apple.com/kb/HT4356
How to Print from Your iPad: Summary of Printer and Printing Options
http://ipadacademy.com/2012/03/how-to-print-from-your-ipad-summary-of-printer-an d-printing-options
Print from iPad / iPhone without AirPrint
http://ipadhelp.com/ipad-help/print-from-ipad-iphone-without-airprint/
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Zen Micro - firmware update failed so now "dead"

I have a firmware problem with my Zen Micro. Can anyone help?
The series of actions I have taken so far are these:
I got my Micro in January 2006. I now want to run Audible software to listen to their books so I downloaded the firmware update L6_2_2_02.exe from the Creative support site which is stated as providing the Audible?facility.
I backed up the Micro contents using Creative MeadiaSource Organiser. I then ran the firmware update from my Win XP PC. This started OK and I got a series of messages about what was happening. Then it stopped with the progress indicator bars about 2/3 across. I left it for half an hour and nothing changed so clicked to stop the update.
I checked the firmware version on the Micro and it said 2.2.02. The update?looked OK and the FM worked but of course I had no music content.
I opened my Creative MeadiaSource Organiser (v 3.0.09) but it said no device is connected so I was unable to reload the music. My XP PC recognised the Micro as connected and I checked Device Manager which showed the "device is working properly". I was also able to synch music to the Micro using Windows Media Player and this played OK. I tried another computer and could also synch using Windows Media Player but I wanted to reload my music from the backup.
I looked on the Creative site for the steps to take when a firmware update fails. The Zen Micro is not on the list as supporting the MP3 Player Recovery Tool so I did not use that. I followed the Reload Failure recovery instructions and ran Clean UP, then Format All, but this did not fix it so I ran Reload Firmware on the Micro. This was a big mistake!
Now when I try to run the firmware update from my Win XP PC, I select English then I get the message "Your player is not connected, please connect your player". I checked again and XP still recognises the Micro and the device is working. It is no longer recognised by Windows Media Player but just? appears to XP as an empty storage device.
The Micro now shows the firmware as v 0.0.65, but now it is stuck in Recovery Mode. I have contacted Creative Support but their reply is that this player is now over 3 years old, reached its end of service life, so there is no support other than on their web site. Following their web site recovery instructions got me into this mess so I guess?no extra help is offered from Creative.
The player is now essentially dead. Unless there is some way to get the firmware update program to recognise the device as connected, then I don't know how to fix this. This is a shame as it is a nice little player for my music collection.
Can anyone help as I don't know what to do next?

I have the same problem. I put the screenshots below and the errors that happen to me.I can not put him the firmware because I do not recognize the device.
Both windows xp windows 7 as the
DISPOSITIVO, IMAGEN ACTUAL
http://img528.imageshack.us/img528/3783/dsc0025mv.jpg
EL PORTATIL LO RECONOCE
http://img811.imageshack.us/img811/4323/dsc0026ox.jpg
MUESTRA BATERIA, PULSANDO BOTON DERECHO
http://img546.imageshack.us/img546/4855/dsc0027wj.jpg
ADMINISTRADOR DE DISPOSITIVOS
http://img801.imageshack.us/img801/4501/dsc0028une.jpg
ERROR AL INSTALAR CREATIVE SOURCE
http://img805.imageshack.us/img805/3061/dsc0029io.jpg
http://img208.imageshack.us/img208/9330/dsc0031sn.jpg
http://img545.imageshack.us/img545/7096/dsc0032qg.jpg
MP3 PLAYER RECOVERY TOOL, no me reconoce Creative ZEN MICRO como conectado
http://img528.imageshack.us/img528/1714/dsc0030qn.jpg
PROGRAMAS DESCARGADOS (pagina oficial creative)
http://img341.imageshack.us/img341/2466/dsc0033oi.jpg
DSC_0025.jpg
I need your help. I'm desperate. Uninstall Windows Media Player.
Thanks in advance

Zen Micro firmware update prob

Hi everyone,
I've got a problem trying to upgrading my Zen Micro Firmware. When it says that I have to wait while it's rebooting the player, nothing happens. When I do it manually, the firmware is still the old one. Does anyone know what I have to do?

I too have exactly the same problem. Micro reboots once, then just sits there doing nothing. I have tried the on/off method ,as you said, it goes back to the old firmware. Having tried to load the update offline with no background programs running I still got the same fault (even leaving it for half an hour.) I have now given up as i am worried that it may corrupt the existing firmware. I have turned of the snooper setting as requested . I think that it shows signs that after the first reboot the computer is not recognizing the players USB. So it may be that after the st reboot the usb may need to be removed/reconnected. But i'm not going to take that chance as you will be losing power when trying to upgrade. Best way to corrupt a download on any item plugged to the USB is to remove it will been accessed.
Still waiting for a reply from Creative.
Having read threads about the new firmware upgrade I think were best to stay with the old one for a little while longer.

Zen Micro Firmware Update Probl

hi, i would like to say that i am quite happy with the product i have baught but i would like to upgrade the firmware
im from the UK and the problem is that after much hastle (interfering programs) i finaly managed to upgrade the firmware for my micro (to version 2.00.2),
but when i checked the site
http://uk.europe.creative.com/suppor...s/download.asp
it says there is a newer firmware option (8th febuary 05 version .0.03) although the version number is lower.
can anyone help me by telling me which firmware version i would need to install to have the newest and best running firmware for my zen micro?Message Edited by Tea on 02-2-2005 0:35 PM

well, if everything is fine for you now, don't change at the moment
There is a "newer" BETA 2.0.xx something ( = not stable, and only for experienced computer and player users)
There is a "newer" .0.03-LB version, which is identical to the .0.03-US version but has the menus in more languages.
--Fred

Zen Micro firmware update connection probl

Hello,
After a failed firmware upgrade, I decided I needed to reload the OS.
So, I went into recovery mode and tried the update again, but it keeps saying the zen isn't connected.
Any ideas? I'm wondering if I need to re-install the original firmware first (if so, where do I get it from- doesn't seem to be on the disk) rather than upgrade.
Thanks!

Boudica From what I understand (and feel free to correct me if I'm wrong), but you don't really do an "upgrade". When youflash the firmware, you load it completely as opposed to patching things that need attention.My point is this: whether you have new firmware or the original, if you can't connect to the unit, you won't be ableto load either. Does windows recognise it's You could see if it's listed in the list of devices connected to the PC. Cheers

Firefox keeps prompting an update, but can't complete it. It gets stuck on "Connecting to the Server" and runs for hours until I stop it. Help!

I have a Mac OS X ver. 10.5.8 and I've used Firefox on it since I got it 3 years (?) ago. The most recent update for both Firefox and Thunderbird keeps prompting me, but when I say "yes" to update, a bar appears with lines moving through it and it says, "Connecting to the update Server" but it never gets any farther. I've left it for hours at a time and it won't actually update either program.

If you have problems with updating then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the DMG file to the desktop
* Firefox 4.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Firefox 3.6.x: http://www.mozilla.com/en-US/firefox/all-older.html
* Trash the current Firefox application to do a clean (re-)install
* Install the new version that you have downloaded
Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data.

Need Help Urgently Zen Micro "Firmware Problem&qu

Hello,
I've had my Zen Micro for a year now and due to a "screw up" when i start my player it displays the error "Firmware Problem" and start up in recovery mode. When I try to reload the firmware the update application on my pc it says "Your player is not connected" now can I fix this so I can start using my wonderful Zen again?
PC Specs If needed: Windows Media Center Service Pack 2

Thanks for the reply, but that firmware download doesn't work for me. As I said in my original post, my player is not recognized as being connected when it is. It is not my computer because Jukebox opens up when it detects the device and it is listed among my removable hardware.
I've downloaded the software, but nothing happens after the "select your language" prompt. It just says "Your player is not connected please connect your player" with a grayed out 'Upgrade' button and a darkened 'Close' button. I've tried unplugging and reconnecting the USB, but it still doesn't recognize that it's there.
Anyone else have an idea?Message Edited by lizzievee on 02-04-2007:29 AM

Next Zen Micro Firmware Suggesti

I thought it would be a good idea to have a section where people can put in their ideas for new zen micro firmware updates, as for myself i have 2
. when you select "random play all" from the DJ section it sets your micro to play in shuffle mode, then afterwards when u play music it shuffles the songs you had selected yourself. I think it would be a good idea to add to the next update when "random play all" is off, and one has selected the music on their own it resets to normal mode.
2. the Creative Jukebox Zen had some EQ features that the Micro does not have. It was able to speed up and slow down songs by 2x. as well it had some EQ settings to make songs sound like they were being played in different enviroments, such as bathroom, concert hall, living room and such. I think the next firmware update should have these features included.
Anyone else got some ideas? :P

mikerules,
No, that's not true.
Where exactly did you read that? Do you have a link?
Cat

Zen Micro Firmware loader won't recognize pla

I used recovery mode to erase the firmware. Now I can connect via USB to Windows, which looks fine, and even the player thinks it's connected. But the loader programs gives an error indicating the player is not connected. I have reloaded the driver a few times and even tried a differnet computer.. no luck. so I have what appears to be a functioning player that doesn't do anything. very frustrating

Sounds exactly like my problem, frustrating as hell. I have tried various tricks outlined on other posts, such as
- unloading the XP drivers before trying to update firmware
- reloading the XP drivers before trying to update firmware
- attempting to install drivers for version firmware, no luck, the device presumably thinks it has version 2 firmware and so XP will ony treat it as such
- setting the USB permissions in the registry for Everyone to full & read
- installing all updates for Creative Zen Micro Media Explorer and Creative Zen Micro Media Source
- using updates from WindowsMedia-KB8922-x86 and WindowsMedia0-KB902344-x86-INTL.exe.
but as yet I have had no luck ;-(
I have emailed tech suport, but would obviously love to hear if you solved your issue and if so, how. I'll obviously post details re any successful outcome here as well.
Cheers

Zen Micro Firmware Probl

I recently brought a 6GB Zen Micro, and all was fine, it had setup, etc. all perfectly. after useing it for a couple of days, i looked up about the battery drain due the the 2 hour standby, and attempted to upgraded the firmware.
the update stopped midway through, so i left it to see what happened. nothing after a couple of hours, so i cancelled it.
now when i turn on the Zen Micro, it says "firmware problem", and remains in recovery mode.
i tried "reload via USB" option, but then the firmware installer wont start because "player is not connected" (even though it phyically is)
windows however, does make the noise when you connect a removable dri've, although media player says that no player is detected either.
after reading a couple of threads here nothing seemed to help me.
can i anyone help me? id be really gratful
thanks.

does the micro still work alright? if it works, and the computer will register it, then you probably shouldn't bother upgrading the firmware. if it doesn't work, then i have no idea what to do, and you'll most likely have to contact customer support, and hopefully creative can somehow fix the problem, or help you fix the problem

Zen Micro Firmware 1.10.02 to 1.11.01 (issue with instructio

This may seem a little picky. I had previously updated my Zen Micro to firmware .0.02. Now Creative has issues firmware ..0. All fine but my question is:
The applicability instructions for ..0 state:
align=left>You can upgrade from Creative Zen Micro firmware .02.05 or earlier, or Zen Micro
align=left>PlaysForSure? firmware 2.00.2 or later.
So technically I cannot update from .0 to .. Does anyone know if there is a technical reasion or just an oversite in the instructions?
Regards
JoRoFo

It's a bit of an oversight. Creative had actually removed .0.02 from the website just days after it was released because we, the users, found it to be severely flawed. Those instructions were written as though it was never released.
You can update to ..0 from .0.02 without a problem.Message Edited by dingus on 08-8-2005 06:08 AM

Zen Micro Firmware 2.20.05 with Audible suppo

So I was checking out Audible.com to see what devices are listed and I noticed the Zen Micro was there. It was weird because non of the firmwares listed on Creative.com showed Audible Support. So I e-mailed Audible asking what firmware they tested out for the Zen Micro that supports Audible. So they e-mailed me back saying go to this website: <a href='http://www.audible.com/muvo_upgrade.html' target=_blank>www.audible.com/muvo_upgrade.html[/url] (yes it says muvo but that doesn't mean anything). Click on Creative Zen Micro or scroll all the way down. The link they gave was a download from their website as a file named: ZenMicroP4SAudible_2_20_05.zip Now it doesn't take a smart guy to notice that 2_20_05 is the firmware version of the file. And any firmware beginning with 2 is considered the PlaysForSure firmware if going by Creative's convention of firmware numbering.
Only one problem. I dont have a Zen Micro to try it out. And its not even listed on Creative's support pages as a download.
I'm curious and I'm sure many others here are as well, does this firmware fix the battery drain issue? Also does it have any new features or does it fix anything else?
Direct link: <a href='http://download.audible.com/creative/ZenMicroP4SAudible_2_20_05.zip' target=_blank>http://download.audible.com/creative/ZenMicroP4SAudible_2_20_05.zip[/url]
I checked the properties of the file and it is indeed made by Creative, not Audible.
Enjoy!Message Edited by DM on 09-8-2005 09:34 AM

Yup..it's finally here. I recieved a reply from a rep at Creative with a link to Audible to download the new firmware for the Zen Micro. Here is the message I recieved from him. I have already downloaded the new firmware and my Zen Micro works flawlessly with Audible....thank god the wait is over.
Here is the e-mail I got from him...
This Fix just came in from our Best Support rep about 0 mins ago.
He personally tested this with a li've customer and confirmed it working.

John Anderson Audible.com Supervisor

The following are the requirements & instructions to use your Creative Zen Micro with Audible content.

Requirements:

Windows XP SP or SP2 </LI>
Windows Media Player 0 </LI>
Latest version of AudibleManager 4.0 for Audible audio content playback </LI>
Creative Zen Micro player </LI>
Firmware version 2_20_05 or later.</LI>
Install the updated Zen Micro firmware

Visit our Creative Firmware page ( http://www.audible.com/muvo_upgrade.html ) and click on 'Creative Zen Micro'

Download the updated firmware ( http://www.audible.com/software/ ) and click on <IMG height=9 src="http://us.f8.mail.yahoo.com/ym/us/ShowLetter?box=Rebates%20Purchases&MsgId=9269_9984 37_62_209_523_0_32356_88660_3208906486&bodyPart=3& YY=389&order=down&sort=date&pos=0&view=a&head=b&Id x=" width=9 border=0>Download for Windows 2000 or XP.

Choose to Run the software.

When the installation begins, choose 'Creative Zen Micro' as your Mobile Device and then click 'Install.'


<IMG height=620 src="http://us.f8.mail.yahoo.com/ym/us/ShowLetter?box=Rebates%20Purchases&MsgId=9269_9984 37_62_209_523_0_32356_88660_3208906486&bodyPart=4& YY=389&order=down&sort=date&pos=0&view=a&head=b&Id x=" width=355 border=0>


AudibleManager will begin to the installation process and may prompt you to install a Windows HotFix. Please choose to allow this as this is required to be able to use the device properly.

You will then be prompted to restart your computer, please save all documents and restart your computer.

Once your computer is restarted, open AudibleManager. You will be prompted to enter your Audible Username & Password to activate your Desktop & Creative Zen Micro device. After completing the activation process, you are ready to transfer and listen to your Audible content on your Creative Zen Micro device.

Audible content can be located on the device by going to Genres > Audiobooks

ZEN MICRO FIRMWARE DOWNLOAD PROBLEM! PLEASE SOMEONE HELP!!!

I've had my 6gb micro for a little over 2 wks..and i wanted to download the free 30 day Napster to go offer that came with my package..and one of the steps before downloading Napster was updating Zen Micro's firmware..well i tried and it downloaded and after it asked me to select my language, i got a message saying: "your player's not connected, please connect your player" and my mp3 was hooked up through the USB..so i tried reconnecting and it still said the same...so at this time i skipped over updating this firmware and downloaded my subscription to Napster anyway...everything was working fine..i was downloading songs in Napster and syncing them with windows media player 0 which i already had on my comp...but about 5 days ago, my syncs began to start failing often...and I'm sure that i need these firmware updates for my mp3 to transfer files successfully but the problem is that my mp3 is not being recognized every time i try to install these firmware updates.... I'm quite stumped at this point.....DOES ANYONE HAVE ANY HELP THEY CAN OFFER ME.. ID GREATLY APPRECIATE IT by the way the firmware version that came with my player and is currently on it is 2.20.05

The firmware version you have is fine for Napster tracks, so you don't need to update. If your transfers are failing, there's something else going on.

Zen Micro firmware update, but can't backup files b/c "player is not connect

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