Zen Micro Freezes when USB plugged

My 5 day old Zen Micro 6 GB freezes when I plug it in with the USB cable. It freezes on the "Now Playing" screen. And then I get a little window that pops up on my desktop saying "USB device not recognized." The only way to un freeze it is to remove the battery.
I've also found that if I turn the player on, and have it in Menu, NOT playing any song, it will dock fine.
I'm using firmware 2..02.
I've tried (in this order)
Re-formatting with 2..02
Disk Clean up
Uninstalling EVERYTHING on my PC and then reinstalling it
Still getting the same error. I'm running WIN XP SP2.
Anyone offer any advice?Message Edited by pi534 on 06-9-2005 06:44 PM

The same problem happens with my 5 gb Zen Micro. But I have noticed that, it happens when I plug it to an USB port with extension cord. It never happens when I use it through my laptop's USB but in my Uni'versity's lab when I plug it in the USB port which is in front of the case by using an extra cable, it freezes. I have to turn the case around and directly connect to the USB. I don't know why but that's the solution I found

Similar Messages

Zen Micro Freezes when I plug in USB cable+USB not recognized at ti

Ok, I know you, the reader, has heard this complaint posted over and over on the Creative forums, and you would probably tell me to SEARCH THE FORUMS. Well, I did, and I found no answer or solution to my problems. So..here goes nothing.
I recently purchased a Black 5gb Creative Zen Micro, I was really content and happy with it...that is until I plugged it into my USB 2.0 Card. The moment I do that (I've tried plugging it in into every USB 2.0 slot, and NO, this isn't a hub, but a PCI card), The Zen Micro freezes! I have to resolve this by removing the cover and taking out the battery, then reinserting the battery. At the same time my Zen Micro freezes, a little bubble pops up on my computer screen saying "USB Device Not Recognized". I'm going absolutely out of my mind here, and am on the verge of returning the Zen Micro, and might get a replacement, and if that doesn't work, just returning the Zen altogether for a refund and getting a Rio Carbon. I really like the Zen, so PLEASE PLEASE help me out here!
Things I've Tried That Did Not Work:
-Uninstall/Reinstalling Zen Explorer, Mediasource (basically everything on CD)
-Updating the drivers for Zen Micro found on Nomadness.net
-Updating Firmware for Zen Micro
-Going into rescue mode and cleaning up, Formatting, reloading firmware, and rebooting.
-Trying the USB 2.0 Card in different PCI Slots
-Rotating the order in which I connect the USB cable to Zen Micro and PC
-Uninstalling/Reinstalling the drivers, even when the Zen Micro pops up as "Unknown Device"
-Reading tips/hints on Nomadness.net
I have scoured the forums, and have not found anything useful or new. I know its not the USB 2.0 Card's problem, since I plugged in my USB mouse into all the ports on the USB Card, and it worked fine.
Note: When I plug the USB cable that came with the Zen Micro into the integrated USB slots on the motherboard (USB .), it at times, does work, but even then, not a high chance of it happening. Even if I do successfully connect the Zen to a USB . slot without it freezing up, the Zen ends up not being detected by any program, like Window Media Player, Mediasource, or Creative Zen Micro Explorer.
I am going out this weekend and am gonna try to buy a new USB Cable, and if that doesn't work, returning the cable, and returning the Zen Micro to be replaced. AND IF THAT DOES NOT WORK...GOODBYE CREATIVE! HELLO RIO! But please, any help you guys could give would be greatly appreciated. I will also try to contact Creative Customer Support, but I doubt they'll tell me anything new, if I could even connect to them without being put on hold.
System Specs:
Windows XP Professional SP2
Creative Zen Micro Firmware .02.05
USB 2.0

Yep, that's exactly my issues to.....no matter what I've done, including replacing the USB 2.0 card which WAS and Adaptec DuoConnect 2.0 card which works fine with every other USB device ever connected to it, the Zen Micro 6g is NOT recognized by Creative Media Source or WMP. It is only recognized by the PC in Device Manager, and it has a yellow marker on it, which tells me the drivers are not installed. I know I don't need the drivers installed, but even after installing them, it tells me the drivers are not installed.
However, the answer is: it's definitely not the Micro, since it works flawlessly on my other PC and on my Toshiba notebook. So, it's some compatibility issue on that one PC. Since I refuse to let things be, I am reformatting that PC, reinstalling from scratch with WinXP and sp2. This PC has WinXP Pro but it has other issues so a reformat is in order anyway. Hopefully, this will resolve the issues. If not, then I say it's incompatibility with the Intel 865Perl m.b. But I'm at a loss as to why it won't work when plugged into the Adaptec card too.

Zen Micro freezes when boot or in recovery m

In brief, my Zen Micro freezes at booting up or in recovery mode.
It stops at the "Creative" logo. I've tried to do everything in the "Recovery Mode" but none ofthem seems to run. Tried "Disk Cleanup" but it stucks at "Scanning Disk..." and stays on and does nothing. I know it is supposed to show you the status in percentage, but it doesn't get to that point. Tried "Formatting" but it displays "Formatting..." and stucks and does nothing. It is able to"Reboot" but upon rebooting, it freezes at the "Creative" logo screen again.
During the time it's turned on, the computer would not recognize the player as "connected", I couldn't do firmware flash/upgrade. The computer also won't recognize as a removable storage. The Zen Microis in perfect condition, I haven't dropped it once, bought it for less than 2 weeks. Current version of firmware is .0.03 (as i recall). model # DAP-MD0004
Any comment is greatly appreciated!! Thanks =)
ps.
and yes, my battery drains when the player is off (and not in standby mode), with or without headphone plugged in.

Hi kaic,
My Zen Microphoto has exactly the same problem you described. What I like to know is if you got it replaced or if somehow you could fix it yourself. And if Creative replaced it, which they said the problem was?
Thanks a lot,
Fer

Zen Micro freezed when syncing, now freezes when trying to reload or upgrade firmw

Got a Zen Micro, firmware 2..02
I started having problems syncing with my home PC, which uses XP SP2 with Windows Media Player . Trying to sync resulted in a freezed WMP an, after a while returned an error saying it couldn't communicate with Zen Micro or just showed that all the files to be transfer had been stopped.
Tried to sync in my office, XP SP2 with with Windows Media Player 0. It worked a bit better: could transfer files, but the speed of the transfers was unusually slow for USB 2.0. It ended with the WMP freezed and, after a while, all the files I use for testing where in the player.
In both computers, when the WMP freezed, the signal in the player remained with the lines in black, as if it was still communicating. I had to disconnected the player, disregarding the signal, which remained even with the player disconnected from the PC. When powered up the startup process ended in the "Creative" screen staying on forever, I had to remove the battery, go to recovery mode, Reboot the player and, after a library rebuilding it worked.
Read some threads and thoght that reloading the firmware would help. But the sign "erasing firmware" doesn't dissapear in my player's screen. I gave up after 2 hours. At that point, my player starting showing a "firmware error" at startup and going to the recovery screen every time it is powered up.
Tried to upgrade firmware. It gave a "player not connected" error using my home PC (WMP ) but not in my office (WMP 0). I try to "re-upgrade" to 2..02 but it returned a "failed to upgrade firmware" error (after a few minutes with the window freezed) and the player remained in "communicating" status (black lines in the screen's icon). Try then to "downgrade" to last .xx firmware version available, but the operation hangs after the "format completed successfully" message, with only two bars in the progress indicator, and it stays like this for a very long time (tried for 30 minutes), still with the communication black-lines-in-icon status.
If I try to re-run the firmware upgrade inmediately, it says "your player is not connected, please reconnect your player", as it is still in "communicating" status. I have to take battery out and reinsert it to be able to restart the firmware proess.
Any suggestions? I'm really restricted to not to send the player to Creative Customer Service, as it has just finished it warranty period and I'm nowadays in Argentina, from where the post cost would be huge.
Message Edited by raft on 08-4-2006 04:30 PM
Message Edited by raft on 08-4-2006 05:47 PM

Anyone from the Creative board or the guru around has an idea of what can I do?
would be really appreciated.

Zen Micro freezes on USB connect

The other day, I hooked up my Micro to my computer to transfer some files. Part way through, it errored out, saying the connection was broken (or something to that effect). Since then, every time I plug in the Micro to my computer it just freezes up; I have to remove the battery to reset it. It still played normally, though, as long as I didn't connect it to my computer.
I went into recovery mode and did the Clean Files and Format options, but it still has the same problem (and now I have no music on it to play). I'm afraid of resetting the firmware since I can't connect it to my computer. Any ideas on how to fix this thing?Thanks.

Yea, I've read the FAQ and troubleshooting. I can get into rescue mode but when I select any option it then freezes along with more clicking. I've spent the last two hours reading about this, I'm quite certain it's hard dri've failure/sticking. My last mp3 player got stolen and I had to wait a week to receive my zen micro in the mail. Now I have to wait another few weeks to have it fixed. I need it at work, so my life sucks without my mp3 player. This is very not cool. Thanks for your reply, btw. Unfortanetly, I don't think there is anything I can do.

Macbook Pro Freezes When USB Plugged In

Just like the title says, my Mid 2012 Macbook Pro 13 running 10.8.2 freezes for an averge of 15 seconds whenever I plug anything into the USB ports. It varies depending on what is plugged in. Phones, both iPhone and Android make it freeze for about 15 seconds, USB drives are usually just a couple seconds. I dont even know where to begin when trouble shooting this. Any ideas? Thanks in advance.

Hi guys,
I have the same problem with my MacBook Pro. When I plug in any usb device I get a short freeze of the pc for about 5 seconds. During my tests, I noticed that the freezing starts from the first time that i move the touchpad. It means that if I plug the usb device and I move the touchpad after 30 seconds, I get the freazing from that time for 5 seconds. if I continue to move the touchpad while I plug in the usb I don't get any freeze. Moreover, I noticed that if in the meantime that I plug in the usb I move the touchpad without any interruption, I don't get any freezing.
I don't know if the problem could be related to the touchpad or not... Help!!!
Here my log:
24/02/2013 22:12:44.000
kernel[0]
USBMSC Identifier (non-unique): 088810000000 0x1f75 0x888 0x15
24/02/2013 22:12:45.770
tuxera_ntfs[8574]
Version 2012.3.3 (Jul 26 2012 08:57:03) external FUSE 27
24/02/2013 22:12:45.770
tuxera_ntfs[8574]
Mounted /dev/rdisk3s1 (Read-Write, label "Data HD", NTFS 3.1)
24/02/2013 22:12:45.770
tuxera_ntfs[8574]
Cmdline options: recover,cbcio,sfmconv,streams_interface=openxattr,native_xattr,nfconv,aligned_i o,fstypename=txantfs,fssubtype=0,iosize=1048576,local,nodev,noowners,nosuid,adap tiveuid,adaptivegid
24/02/2013 22:12:45.771
tuxera_ntfs[8574]
Mount options: native_xattr,fstypename=txantfs,fssubtype=0,iosize=1048576,local,nodev,noowners ,nosuid,allow_other,nonempty,relatime,fsname=/dev/disk3s1,volname=Data HD
24/02/2013 22:12:45.771
tuxera_ntfs[8574]
License: Valid.
24/02/2013 22:12:45.771
tuxera_ntfs[8574]
Ownership and permissions disabled, configuration type 1
24/02/2013 22:12:45.991
fseventsd[44]
check_vol_last_mod_time:XXX failed to get mount time (22; &mount_time == 0x1041d1528)
24/02/2013 22:12:46.076
fseventsd[44]
log dir: /Volumes/Data HD/.fseventsd getting new uuid: C8912524-D7CB-46FE-99AE-420260B97608
24/02/2013 22:12:50.000
kernel[0]
USBF:
107857.423
AppleUSBEHCI[0xffffff8014dc8000]::Found a transaction which hasn't moved in 5 seconds on bus 0x1d, timing out! (Addr: 2, EP: 0)
24/02/2013 22:12:50.511
hidd[43]
MultitouchHID: device bootloaded
24/02/2013 22:12:50.000
kernel[0]
AppleUSBMultitouchDriver::message - kIOUSBMessagePortHasBeenReset.
24/02/2013 22:12:50.000
kernel[0]
AppleUSBMultitouchDriver::checkStatus - received Status Packet, Payload 2: device was reinitialized

Trackpad freezes when USB plugged in

Hey folks,
Own the mid-2012 rMBP (on 10.8.2) and when I plug in a USB key, or connect my iPhone, or when if I fire up VMWare Fusion, my trackpad freezes for 3-5 seconds.
I re-installed 10.8.2, hoping that would help, but it didn't. The only other troubleshooting step I've done is to reset the SMC.
Has anyone else come across this?
Thanks

You are still under warranty. Call Apple Care.

Creative Zen Micro - Freezes when 'Rebuilding Library', does this spontaneous

I'll make this post short and sweet.
Yes, I have read the FAQ.
I'm just wondering, its happened to me twice now that when i turn on my zen micro, it goes straight to the rebuilding library screen, and when the bar gets to the end it just freezes. Replacing the battery does not help. Only until i attach it to my computer at home does the library finish rebuilding. And no, on both occasions the battery was not dead. I just found out now about recovery mode and disk cleanup.
Now, considering this disk cleanup fixes the problem next time it arrises, why is this problem happening in the first place? How can I avoid it from happening?
I'll probably be returning this product if I'm forced to replace the battery etc each time i want to use it.
Sorry for my broken english

I have had a very similar problem with my 5GB Zen Micro. I have not added music to the player in weeks but during a cold boot a couple of times a week the player will not start clean, many times hanging at the end of a library rebuild.
The player is always shutdown orderly, though most of the time it's via the 4 hour firmware shutdown included in the ..0 firmware. Each time it hangs I boot to rescue mode, run a clean-up, then reboot. During the reboot it always runs a successful rebuild, so I wonder, why didn't it do that last time and why does it keep acting up when nothing has been added or deleted to the player?
One additional note, sometimes during the boot it will hang with the ZEN screen only partially displayed.
I just deleted the firmware and reloaded ..0. Hopefully this fixes it, but stay tuned for updates...
Thanks,Doug

Playing zen micro photo thru usb on warfedale portable cd pla

i just got a warfedale cd player which is supposed to be able to play music from mp3s or usb device but when i plug in my zen micro photo via usb to the front, it just charges and doesn't play. it does work on my brother's archos mp3 but not my mum's smaller archos. hers and mine both charge thru usb, his doesn't, so maybe that's?y?i thought that maybe a lead going from jack plug to usb might work on mine but can't find one anywhere, tho the guy in one shop said he could make one he didn't think it would work and that it should work thru usb anyway. i now wonder whether its just down to settings. can anyone help with this?:angry::robotmad::manmad::womanmad:?

Thankyou for replying, what tiype of cable would I need to buy in order to connect my creative. Many thanks

Zen Micro FREEZE during trans

Hi,
I'm having a problem with my Zen micro. When I try to sync it to Windows Media Player 0, it freezes at various points, usually at the "Synchronizing Files to My Zen" stage but sometimes at other random points too. It will be frozen on the docked stage (with teh arrows on the player dark) and I'll have to unplug the USB cable before it does anything. This is also a problem when using Napster to go... when I click and drag, the song will transfer up to exactly 50%, then Napster claims that my device stopped responding. The funny thing is that this only really seems to happen when there are songs already on my player... when I reformat and empty out my micro, it loads fine. The player itself works fine with the songs from the original upload.
Any advice? I have it updated to the 2. firmware (but the freeze on the WMP 0 also happened with the 2.0 firmware). I've rebooted, cleaned reinstalled everything on the comp and the player multiple times and I have the USB connected to the back of the computer.Message Edited by BOC on 03-2-2005 2:02 AMMessage Edited by BOC on 03-2-2005 2:04 AM

BOC wrote:
Hi,
I'm having a problem with my Zen micro. When I try to sync it to Windows Media Player 0, it freezes at various points, usually at the "Synchronizing Files to My Zen" stage but sometimes at other random points too. It will be frozen on the docked stage (with teh arrows on the player dark) and I'll have to unplug the USB cable before it does anything. This is also a problem when using Napster to go... when I click and drag, the song will transfer up to exactly 50%, then Napster claims that my device stopped responding. The funny thing is that this only really seems to happen when there are songs already on my player... when I reformat and empty out my micro, it loads fine. The player itself works fine with the songs from the original upload.
Any advice? I have it updated to the 2. firmware (but the freeze on the WMP 0 also happened with the 2.0 firmware). I've rebooted, cleaned reinstalled everything on the comp and the player multiple times and I have the USB connected to the back of the computer.Message Edited by BOC on 03-2-2005 2:02 AMMessage Edited by BOC on 03-2-2005 2:04 AM
BOC, I had this problem with my ALi USB 2.0 card. Try adding a USB 2.0 PCI card (u can probably buy one for around $0) using a chipset which is not ALi. Does this make any sense to you? Don't know what your level of technical expertise is, I can simplify if you want.

Zen Micro freezes on creative lo

My creative zen micro freezes on start up at the creative logo. I see this is a popular problem, and yes I hear clicking of the hard dri've. I've only had it two weeks and this isn't cool. I would recommend a Rio. In the creative warranty it says does not cover any "Damage from external causes such as floods, storms, fires, sand, dirt, earthquakes, an Act of God, exposure to sunlight.." Geez, I sure hope they don't consider this an act of god. Now, I must wait the 2+ weeks for my replacement. Not a happy customer.
Btw, has anyone fixed this problem? It doesnt seem so.

Yea, I've read the FAQ and troubleshooting. I can get into rescue mode but when I select any option it then freezes along with more clicking. I've spent the last two hours reading about this, I'm quite certain it's hard dri've failure/sticking. My last mp3 player got stolen and I had to wait a week to receive my zen micro in the mail. Now I have to wait another few weeks to have it fixed. I need it at work, so my life sucks without my mp3 player. This is very not cool. Thanks for your reply, btw. Unfortanetly, I don't think there is anything I can do.

My Itunes freezes when I plug in my ipod and wont verify or sync

My Itunes freezes every time I try to plug in my ipod classic. It wont verify my ipod so it can't sync or update it. I have to shut down and restart my computer to get it to function at all. I have had my ipod for awhile and have had no problems with it and my Iphone connects and syncs just fine. My Itunes is up dated with the latest version and I have tried uninstalling and reinstalling it. I have reset my ipod multiple times. I can't even restore my ipod because it freezes so fast I cant get the restore started. Someone PLEASE HELP!!

JoshJ86 wrote:
My iTunes freezes when I plug in a mobile device. I have Windows 8. I have tried many troubleshooting tips already.
I'd suggest you post your question on the iTunes for Windows forum. This forum is meant for getting Windows to run on a Mac.

My itunes 10.5 freezes when i plug in my iPhone4. Thoughts?

my itunes 10.5 freezes when i plug in my iPhone4. I have been trying to update my iPhone4 to the new iOS5 but Itunes freezes everytime I plug in the iphone. My Ipad and my wifes 3GS does not have this problem. Thoughts?

And you are posting this in an iMac forum because........?

ITunes freezes when I plug my iPod in. Please HELP

I have a 4G 8GB iPod touch, and it hasn't been synced into iTunes for about 2 months now because iTunes always freezes when I plug my iPOd into it.(I have iTunes 10.1 or which ever one is the latest version and it just freezes). Can anyone help or has the same problem?

I have the same problem
I managed to get it to work this way on Windows 7 SP1 X64
Itunes 10.2
Ipod 2g
Open Itunes
Open Task manager
Click on process tab
Connect Ipod 2g
Swap back to applications tab and check for not responding for Itunes
If Itunes goes not responding
Disconnect and reconnect Ipod, while viewing process tab
It may take a few times

My macbook pro running OS X 10.8.3 freezes when I plug an adapter into the displayport, even when nothing is connected to the other (vga) end. Anyone know a solution?

My macbook pro running OS X 10.8.3 freezes when I plug an adapter into the displayport, even when nothing is connected to the other (vga) end. Anyone know a solution? I have used this adapter with a macbook air and it works flawlessly, but the moment I plug into the minidisplayport the macbook pro freezes with a little spinning color wheel that goes on and on. . .

Hello there, sarhang27753.
First thing that would come to mind to resolve the issue would be SMC and PRAM resets. I've linked Knowledge Base articles below:
SMC
Intel-based Macs: Resetting the System Management Controller (SMC)
http://support.apple.com/kb/HT3964
PRAM
OS X Mountain Lion: Reset your computer’s PRAM
http://support.apple.com/kb/PH11243
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D.

Zen Micro Freezes when USB plugged

Similar Messages

Maybe you are looking for