Zen micro freezes while loading firmw

Ok I got my zen micro like 3 days ago and while listening to it at school it all of a sudden froze and I coulden't even cut it off so I had to take teh battery out. When turning it on agian it wen't into recovery mode and then I did a clean disk which did nothing. So I started to do a format (I really didn't care about what was on it and I was antsy to get it to work agian). It ran out of batterys while formating so I got home and started charing it. Formating was taking to long (I waited over an hour) so I tried to reinstal the firmware. We'll it gets to the very last bar on the firmware update and it freezes, the micro stops wokring again and I have to take out the battery to get it to cut off again. I've done this like 3 times, and I tried formating two more times. I have no clue what to do, any help?
edit...
ok after looking around some it seems that this has happened (I heard a weird noise too and I forgot to mention that, I figured it had always been there cuase its bearly noticable but....might be ralated to the problem). Seems like the best option is just to return it and get a new one. But is there something I did to cause this? only thing that I could think I possibly did to it was drop it from about 4 inches up, and it that broke it then I might want to rethink this thing, But I had droped it the day before that so I don't think that caused the problem. Also looking around these things seem to have alot of bugs. headphone jack not wokring, comp not detecting it (which I had to deal with the day I got it), and many other freezes, is this thing really worth it's do the bugs like this come with all the players?Message Edited by Nyzse on 0-3-2006 03:07 AM

Format should complete in a few seconds, so your player sounds faulty unfortunately. Contact support to get a replacement.

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Message Edited by raft on 08-4-2006 04:30 PM
Message Edited by raft on 08-4-2006 05:47 PM

Anyone from the Creative board or the guru around has an idea of what can I do?
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Zen Micro freezes on Creative L

just tried to turn on my micro, creative logo comes up and freezes, nothing happened. followed instructions on how to perform clean up, the clean up screen also freezes once i clicked yes to cleanup. any way to fix this. im frustrated, dont wanna format and lose all my 600 mp3s and tags <IMG alt=Sad src="http://www.nomadness.net/modules/Forums/images/smiles/icon_sad.gif" border=0> please help


the player doesnt make any click sounds, as soon it starts cleanup, it freezes or at least seems like it. i been waiting for 20 min and it stays the same.

What it comes down to is, there is not much us consumers can do. My dri've has the same problem as the two of yours. We cannot detect the dri've via USB, so that cancels out any firmware update or any recovery software that might be availavle to us. Atleast I think so.
As for what can be done with the unit itself, nothing much. When loaded normally, it freezes at the second screen with the creative logo.
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This is how my player crashed. I just finished charging it fully, and decided to change the songs on the zen micro. I connected it to my usb port while it was on. The plug and play screen appeared as I ran the Media Source Organizer program. The PnP screen with the partitioned blocks would not go away. So I was forced to remove the battery, and from that point I've had the stalling problems.
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Zen Micro freezing on connect

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I just bought my Zen Micro today and had no problems with it at first. I charged it until it was fully charged and then plugged it into my computer. It was detected by the computer and everything seemed to be working well. I ran Media Explorer and imported some music into my Zen Micro. I disconnected my Zen Micro from the computer and tried out the music. Everything was fine.
So I decided to plug it back into my computer and import some more music. The Zen Micro was again detected. I run Media Explorer again but this time it indicates that the player isn't plugged in properly. At this time my Zen Micro had froze. So I took out the battery and tried it again. I plugged it into my computer and ran Media Explorer and I got the same result.
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Has anyone come up with a solution to this problem? I too have ran into a brick wall where the Zen Micro will crash whenever connected to a PC (or mac at that), but will not crash when connected to the AC adaptor. This happens after multiple disk cleanups, formats, and even a firmware reload, although the problem still remains and now I cannot even load a firmware to the player. I also tried using another USB to Mini USB cable I have lying around, only to the same results.
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My Zen Micro froze when shutting down so i removed the battery and went to switch back on but on the re-building library screen it starts but then stops and freezes. Tried removing battery but happens again. Please Help?

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Zen micro - freezes up complete

alright well. a while ago, i was syching my music to my zen micro but it was freezing up the media player and it would stop when it was halfway done, so i just unplugged it from my computer and turned it off. now, when i try to turn my zen on, it goes to the "rebuilding library" screen, then to a song, where it freezes. sto
ps.
nooothingggg happens. i try to press a button, it doesn't do anything. it plays no music. i try to turn it off, it doesn't. i have to actually take the battery right out of the back just for it to turn off. when i plug it back into my computer, it turns itself on like it should, but then it rebuilds the library, goes to a song, and freeezes, and the computer says it's not connected.
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Mine just did the same this weekend .. But there is Good news !!! ..
If you go into recovery mode and select Clean up all is good
I first cleaned up then re-started , the zen does another library re-build .. then all seems to work after that ..
See below :
How do I enter Recovery Mode on my Zen Micro?
To go into Recovery Mode
Take out the battery, press and hold the ON/LOCK button in the ON position and put back the battery back.
Wait until Recovery Mode appears on the display
You have the following options
Clean Up - (To rearrange your stored data)
Format All - (To format and remove all data)
Reload Firmware - (Reloads your player's operating system - Do not choose this option unless you have downloaded a firmware update from the Creative website)
Reboot - (Restarts your Player)
Sads

Zen Micro FREEZE during trans

Hi,
I'm having a problem with my Zen micro. When I try to sync it to Windows Media Player 0, it freezes at various points, usually at the "Synchronizing Files to My Zen" stage but sometimes at other random points too. It will be frozen on the docked stage (with teh arrows on the player dark) and I'll have to unplug the USB cable before it does anything. This is also a problem when using Napster to go... when I click and drag, the song will transfer up to exactly 50%, then Napster claims that my device stopped responding. The funny thing is that this only really seems to happen when there are songs already on my player... when I reformat and empty out my micro, it loads fine. The player itself works fine with the songs from the original upload.
Any advice? I have it updated to the 2. firmware (but the freeze on the WMP 0 also happened with the 2.0 firmware). I've rebooted, cleaned reinstalled everything on the comp and the player multiple times and I have the USB connected to the back of the computer.Message Edited by BOC on 03-2-2005 2:02 AMMessage Edited by BOC on 03-2-2005 2:04 AM

BOC wrote:
Hi,
I'm having a problem with my Zen micro. When I try to sync it to Windows Media Player 0, it freezes at various points, usually at the "Synchronizing Files to My Zen" stage but sometimes at other random points too. It will be frozen on the docked stage (with teh arrows on the player dark) and I'll have to unplug the USB cable before it does anything. This is also a problem when using Napster to go... when I click and drag, the song will transfer up to exactly 50%, then Napster claims that my device stopped responding. The funny thing is that this only really seems to happen when there are songs already on my player... when I reformat and empty out my micro, it loads fine. The player itself works fine with the songs from the original upload.
Any advice? I have it updated to the 2. firmware (but the freeze on the WMP 0 also happened with the 2.0 firmware). I've rebooted, cleaned reinstalled everything on the comp and the player multiple times and I have the USB connected to the back of the computer.Message Edited by BOC on 03-2-2005 2:02 AMMessage Edited by BOC on 03-2-2005 2:04 AM
BOC, I had this problem with my ALi USB 2.0 card. Try adding a USB 2.0 PCI card (u can probably buy one for around $0) using a chipset which is not ALi. Does this make any sense to you? Don't know what your level of technical expertise is, I can simplify if you want.

ZEN MICRO FREEZING: Do you hear hard drive soun

Hi,
Like many others, I have experienced many freezes at start up (the creative screen), at shut down (the "shut down" screen), and even during playing a song with my zen micro. I've noticed that each time it freezes, I don't hear any hard dri've sounds anymore.
Before, when the zen micro worked, at start up, I would hear little hard dri've sounds, similarly to clicking sounds....and it would load up fine. however, if it freezes at the creative screen, there would be no hard dri've sounds.....would this indicate a loose hard dri've that can't connect?
Anyways, I was having so many problems with freezing...but all of a sudden, my zen micro works fine now!!! But I'm afraid if my hard dri've is loose, it will freeze again in the future....and when it does freeze, my recovery mode does not work (even if you select clean up, nothing happens) and I get "hard disk error" messages and nothing seems to help.
I am still under warranty. Will Creative Support still let me replace it even though it is working now? I ask because I'm afraid it will freeze up again when my warranty expires and I'll be left hopeless then.......

I have got the "hard dri've error" message before and I have also heard the hard dri've sounds....All I can say it that when I hear the hear dri've, it's working....and If I don't hear it, it's frozen.........
So, could I still get a replacement even if it's working now? Because it periodically freezes up and I don't want that to happen...

Zen micro freezes while loading firmw

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