ZEN MICRO FREEZING: Do you hear hard drive soun

Hi,
Like many others, I have experienced many freezes at start up (the creative screen), at shut down (the "shut down" screen), and even during playing a song with my zen micro. I've noticed that each time it freezes, I don't hear any hard dri've sounds anymore.
Before, when the zen micro worked, at start up, I would hear little hard dri've sounds, similarly to clicking sounds....and it would load up fine. however, if it freezes at the creative screen, there would be no hard dri've sounds.....would this indicate a loose hard dri've that can't connect?
Anyways, I was having so many problems with freezing...but all of a sudden, my zen micro works fine now!!! But I'm afraid if my hard dri've is loose, it will freeze again in the future....and when it does freeze, my recovery mode does not work (even if you select clean up, nothing happens) and I get "hard disk error" messages and nothing seems to help.
I am still under warranty. Will Creative Support still let me replace it even though it is working now? I ask because I'm afraid it will freeze up again when my warranty expires and I'll be left hopeless then.......

I have got the "hard dri've error" message before and I have also heard the hard dri've sounds....All I can say it that when I hear the hear dri've, it's working....and If I don't hear it, it's frozen.........
So, could I still get a replacement even if it's working now? Because it periodically freezes up and I don't want that to happen...

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Zen Micro freezes on creative lo

My creative zen micro freezes on start up at the creative logo. I see this is a popular problem, and yes I hear clicking of the hard dri've. I've only had it two weeks and this isn't cool. I would recommend a Rio. In the creative warranty it says does not cover any "Damage from external causes such as floods, storms, fires, sand, dirt, earthquakes, an Act of God, exposure to sunlight.." Geez, I sure hope they don't consider this an act of god. Now, I must wait the 2+ weeks for my replacement. Not a happy customer.
Btw, has anyone fixed this problem? It doesnt seem so.

Yea, I've read the FAQ and troubleshooting. I can get into rescue mode but when I select any option it then freezes along with more clicking. I've spent the last two hours reading about this, I'm quite certain it's hard dri've failure/sticking. My last mp3 player got stolen and I had to wait a week to receive my zen micro in the mail. Now I have to wait another few weeks to have it fixed. I need it at work, so my life sucks without my mp3 player. This is very not cool. Thanks for your reply, btw. Unfortanetly, I don't think there is anything I can do.

Zen Micro Freezes when I plug in USB cable+USB not recognized at ti

Ok, I know you, the reader, has heard this complaint posted over and over on the Creative forums, and you would probably tell me to SEARCH THE FORUMS. Well, I did, and I found no answer or solution to my problems. So..here goes nothing.
I recently purchased a Black 5gb Creative Zen Micro, I was really content and happy with it...that is until I plugged it into my USB 2.0 Card. The moment I do that (I've tried plugging it in into every USB 2.0 slot, and NO, this isn't a hub, but a PCI card), The Zen Micro freezes! I have to resolve this by removing the cover and taking out the battery, then reinserting the battery. At the same time my Zen Micro freezes, a little bubble pops up on my computer screen saying "USB Device Not Recognized". I'm going absolutely out of my mind here, and am on the verge of returning the Zen Micro, and might get a replacement, and if that doesn't work, just returning the Zen altogether for a refund and getting a Rio Carbon. I really like the Zen, so PLEASE PLEASE help me out here!
Things I've Tried That Did Not Work:
-Uninstall/Reinstalling Zen Explorer, Mediasource (basically everything on CD)
-Updating the drivers for Zen Micro found on Nomadness.net
-Updating Firmware for Zen Micro
-Going into rescue mode and cleaning up, Formatting, reloading firmware, and rebooting.
-Trying the USB 2.0 Card in different PCI Slots
-Rotating the order in which I connect the USB cable to Zen Micro and PC
-Uninstalling/Reinstalling the drivers, even when the Zen Micro pops up as "Unknown Device"
-Reading tips/hints on Nomadness.net
I have scoured the forums, and have not found anything useful or new. I know its not the USB 2.0 Card's problem, since I plugged in my USB mouse into all the ports on the USB Card, and it worked fine.
Note: When I plug the USB cable that came with the Zen Micro into the integrated USB slots on the motherboard (USB .), it at times, does work, but even then, not a high chance of it happening. Even if I do successfully connect the Zen to a USB . slot without it freezing up, the Zen ends up not being detected by any program, like Window Media Player, Mediasource, or Creative Zen Micro Explorer.
I am going out this weekend and am gonna try to buy a new USB Cable, and if that doesn't work, returning the cable, and returning the Zen Micro to be replaced. AND IF THAT DOES NOT WORK...GOODBYE CREATIVE! HELLO RIO! But please, any help you guys could give would be greatly appreciated. I will also try to contact Creative Customer Support, but I doubt they'll tell me anything new, if I could even connect to them without being put on hold.
System Specs:
Windows XP Professional SP2
Creative Zen Micro Firmware .02.05
USB 2.0

Yep, that's exactly my issues to.....no matter what I've done, including replacing the USB 2.0 card which WAS and Adaptec DuoConnect 2.0 card which works fine with every other USB device ever connected to it, the Zen Micro 6g is NOT recognized by Creative Media Source or WMP. It is only recognized by the PC in Device Manager, and it has a yellow marker on it, which tells me the drivers are not installed. I know I don't need the drivers installed, but even after installing them, it tells me the drivers are not installed.
However, the answer is: it's definitely not the Micro, since it works flawlessly on my other PC and on my Toshiba notebook. So, it's some compatibility issue on that one PC. Since I refuse to let things be, I am reformatting that PC, reinstalling from scratch with WinXP and sp2. This PC has WinXP Pro but it has other issues so a reformat is in order anyway. Hopefully, this will resolve the issues. If not, then I say it's incompatibility with the Intel 865Perl m.b. But I'm at a loss as to why it won't work when plugged into the Adaptec card too.

Zen Micro freezes when boot or in recovery m

In brief, my Zen Micro freezes at booting up or in recovery mode.
It stops at the "Creative" logo. I've tried to do everything in the "Recovery Mode" but none ofthem seems to run. Tried "Disk Cleanup" but it stucks at "Scanning Disk..." and stays on and does nothing. I know it is supposed to show you the status in percentage, but it doesn't get to that point. Tried "Formatting" but it displays "Formatting..." and stucks and does nothing. It is able to"Reboot" but upon rebooting, it freezes at the "Creative" logo screen again.
During the time it's turned on, the computer would not recognize the player as "connected", I couldn't do firmware flash/upgrade. The computer also won't recognize as a removable storage. The Zen Microis in perfect condition, I haven't dropped it once, bought it for less than 2 weeks. Current version of firmware is .0.03 (as i recall). model # DAP-MD0004
Any comment is greatly appreciated!! Thanks =)
ps.
and yes, my battery drains when the player is off (and not in standby mode), with or without headphone plugged in.

Hi kaic,
My Zen Microphoto has exactly the same problem you described. What I like to know is if you got it replaced or if somehow you could fix it yourself. And if Creative replaced it, which they said the problem was?
Thanks a lot,
Fer

MacBook Pro2012 : How can you get hard drive upgraded in Netherlands without losing warranty?

My MacBook Pro (2012) hard drive is almost full, Apple refuses to provide hard drive upgrade service, how can you get hard drive upgraded in Netherlands without losing warranty?

Dear Ralph, and All
My MBP is indeed non-retina.
I also have Apple care support for 3 years
I was in touch with Apple suport since last week. Response I got on Phone was pretty astounding (waiting email confirmation). They say following
- Apple support does not provide such service of upgrading hard drive
- Doing it yourself means you will lose warranty (due to nature of operation one would need to perform on the computer)
- None of authorised delars will provide such a service
So as such there apparantly is no way to get your hard drive upgraded without losing warranty.
Leaves me a bit perplexed
I do understand MBP retina (or iPAD / iPhones) are manufactured in way that makes it technically impossible to upgrade certain parts. But why non-retina MBP?
What do you all think? is this reasonable? is this what a MBP customer would expect?
Really appreaciate the quick responses i have recieved from you and others on this forum.
Many thanks
Tirath Shah

Creative Zen Micro - Freezes/Clicks - Hard Drive Malfuncti

I know that many of you are having similar problems with your Zen Micros...here's the deal with mine (it is a 6gb, probably doesn't matter).
I bought it a year ago, used it for two months, then it sat in its box in a drawer for probably four months. When I went to use it again, battery was completely de-charged (or so I assumed, because it was not turning on). So I plugged it in, it began to charge, but would not turn on to play and was not recognized by the computer, even after several hours of charging. Additionally, when I held it up to my ear, I could hear a repeated clicking noise, like something was stuck inside. I took it back to Circuit City... obviously, it was too late to return it. They had a technician look at it for an hour, but he said it looked like it was fried.
I continued charging the Zen for probably 2 days straight after that, and finally, it turned on and played like normal. I thought the problem had been that the battery was just far too de-charged and it just needed that extra 24-hours of being plugged in. So it continued working for a few months.
Then I put it away for a month. Again, it sat in its box. I took it out a few days ago...same old problem.
- when I plug it into the computer, sometimes it turns on and charges with the battery symbol in the upper corner, and sometimes it just goes to the Creative main screen (as if it's going to turn on and play) but just freezes.
- when it is not correctly charging (just frozen on the main screen), it always continues with the clicking noise.
I read responses on this forum that said to try banging it against the table. I did this and the clicking noise did stop, but it still stays frozen on the main screen.
I am a struggling, broke college student who foolishly spent $200 on this mp3 player...and in the past year, I have only been able to use it for about 5 months. So many people have the same problem with the Zen Micro that it makes me curious as to why Creative seems to not be doing anything to help. They say to send it in and get a new hard dri've - but that will cost $200...and at this point, I would only have to spend about half of that to buy a new Zen Micro altogether! Most of my family and friends use IPods and I have never witnessed such problems.
Anyone have any suggestions?

Yea, I've read the FAQ and troubleshooting. I can get into rescue mode but when I select any option it then freezes along with more clicking. I've spent the last two hours reading about this, I'm quite certain it's hard dri've failure/sticking. My last mp3 player got stolen and I had to wait a week to receive my zen micro in the mail. Now I have to wait another few weeks to have it fixed. I need it at work, so my life sucks without my mp3 player. This is very not cool. Thanks for your reply, btw. Unfortanetly, I don't think there is anything I can do.

Macbook Pro freezes often after the hard drive replaced

Hi I just had the hard drive of my 17" mbp replaced at the Apple Store. The reason I brought my mbp in was because the Disk Utility couldn't fix my HD's problem (loud noise, extremely hot, slow..and disk utility couldn't run repair), and the genius bar person suggested I replace the hard drive.
However after I had my compter back, even though it is not as hot as before and the Disk Utility showed everything is normal now, the really loud fan (possibly fan I guess) noise still sounds very crazy. I was just doing some web surfing, light work stuff, but the HD area just roared. Also my computer freezes so often now, and apprears busy (showing the rainbow color spinning ball) quite frequently even when I am just using Safari and Mail. This is quite annoying and makes me worried more.
Do you guys have any suggestions? I could bring it back to the store again but it was really a trouble. Any ideas will be highly appreciated. Thanks!!

Thank you both. Before I take it back, I would like to confirm one last thing: how often should the mbp make loud fan noise? Or actually we should never hear the fan noise? I really don't remember when I just got this computer (June 2006) I used to hear fan running like this. But I do know if the CPU was too busy while I were using Adobe programs or play WOW or somehing on my old computer, the fan of my old computer (PC) was pretty loud. I am just wondering if the situation I am experiencing is normal or not before I send it back. Thanks!

Zen micro freezes: share your experie

Please share your experience with Zen Micro's hard disk problems with me.
Unfortunately the beatiful zen micro i bought almost two years ago, is in a state of coma. It froze up and no option on the recovery mode could change that state.
I know that a lot of you guys had/have the same problem, given the amount of help-threads.
I sent the player to the shop since we have a two-years-warranty in Germany. The shop kept the player and refuses to exchange/repair my player.
So I am about to contact a lawyer to sue the shop.
Any evidence to support my case ? your experience with the freezing micro ? will back up my case.
Thanks in advance!

Issue appears to be resolved. The following is the instruction set sent by Creative Labs that I followed:
. Ensure that the player is turned off.
2. Remove the battery.
3. Move and hold the Power button to the Power On position and re-insert
the battery to the Zen Micro. Hold the Power button until the rescue
mode appears.
4. After 2-3 seconds the rescue menu will be displayed.
At this point the battery can safely be replaced and maintenance options
performed.
5. Four options will be displayed on the LCD screen:
? Clean Up - (To rearrange your stored data)
? Format All - (To format and remove all data)
? Reload Firmware - (Reloads your player's operating system - Do not
choose this option unless you have downloaded a firmware update from the
Creative website)
? Reboot - (Restarts your Player)
6. Select the Clean Up and then the Reboot option.
Now, please try turning off the player.

Mac freezes after 10 minutes, hard drive and sata cable replaced

MacBook Pro (MacBook Pro 15" Unibody 2.53 GHz Mid 2009) froze about a month ago. Computer would get slow and then just stop responding. Wouldn't even respond to force quit commands. Press and hold power button only way to free it up.
Directory Scan, Volume Structure failed. Bad Blocks.
Purchased new hard drive (Western Digital Blue 320 GB Mobile Hard Drive: 2.5 Inch, 5400 RPM, SATA II, 8 MB Cache) and replaced. Try restore from time machine, fails - freezes up with about 20 minutes remaining to finish.
Got a USB SATA cable (external) and new SATA cable (internal) for computer.
The drive and computer work fine when connected via external USB. Ran Apple Harware Test (ok), reset NVRAM, all software is up to date.
I replaced SATA cable in computer and tried drive internal - same problems. Still freezes after working for just a short while.
So to sum it up, new drive works via external USB but not when installed internally.
Any ideas what it could be? Did I buy the wrong drive? Do I have two bad SATA cables? Something else entirely?
Thanks! Mike

On you picture going from right to left. the cables are/WIFI/Optical Drive/Hard Drive/ Battery. What you have circled is the cable for the Hard Drive. Sometimes you can have a little extra tape on the connector. I would not use it as a grab point to remove an reseat the cable. You would want to carefully pull the cable loose and make sure there is no separation in it and then reseat it. I cannot see your hard drive in the picture,so I do not know if you have the sata or ssd drive. If it is the sata drive ,do you hear any light clicking noise when you startup? This would mean that you have possible drive damage. If you have a ssd drive (solid state drive) it is not possible to damage the drive by jarring it as there are no moving parts. Make sure all connection cables are fully seated. Include reseating of memory. If in recovery/utilities/disk utilities/ your startup volume does not show, that is problematic.There is single user and SMC reset. after that I do not know what to advise.https://support.apple.com/en-us/HT201295 https://support.apple.com/en-us/HT203176

Zen Micro freezes on Creative L

just tried to turn on my micro, creative logo comes up and freezes, nothing happened. followed instructions on how to perform clean up, the clean up screen also freezes once i clicked yes to cleanup. any way to fix this. im frustrated, dont wanna format and lose all my 600 mp3s and tags <IMG alt=Sad src="http://www.nomadness.net/modules/Forums/images/smiles/icon_sad.gif" border=0> please help


the player doesnt make any click sounds, as soon it starts cleanup, it freezes or at least seems like it. i been waiting for 20 min and it stays the same.

What it comes down to is, there is not much us consumers can do. My dri've has the same problem as the two of yours. We cannot detect the dri've via USB, so that cancels out any firmware update or any recovery software that might be availavle to us. Atleast I think so.
As for what can be done with the unit itself, nothing much. When loaded normally, it freezes at the second screen with the creative logo.
In recovery mode, the unit is not frozen unless you make one of the four selection, all of which lead to a frozen state.
This is how my player crashed. I just finished charging it fully, and decided to change the songs on the zen micro. I connected it to my usb port while it was on. The plug and play screen appeared as I ran the Media Source Organizer program. The PnP screen with the partitioned blocks would not go away. So I was forced to remove the battery, and from that point I've had the stalling problems.
One thing to note is that when i connect the player to the AC adapter, the hard dri've makes clicking noises. This lead me to believe that any function relating to the hard dri've will fail. example: connecting to the PC, formatting, clean up.
Only the basic recovery BIOS which doesn't use the hard dri've is attainable.
I hope Creative will "REVEAL" to us a solution for this. I already paid shipping once for the unit. I hope I don't have to pay to return and then ship it again.

Freezes while zeroing the hard drive

Hello,
I recently purchased a high-res 1.67GHz Aluminum Powerbook to replace my aging PowerBook. The first thing I wanted to do was to erase the hard drive entirely and install a fresh copy of Tiger, so I started up from the system disc (Install Disc 1 that was originally included with the laptop), and, as I am wont to do, launched Disk Utility from the startup disc so that I could zero out any data already on the disc.
Unfortunately, the computer froze entirely after only zeroing out approximately a third of the hard drive. After leaving it for some time and seeing no change, I force-shutdown the laptop by holding the power button. Subsequent attempts to zero out the data on the hard drive resulted in the same problem over and over again. After perhaps seven or eight tries, each with the erasure freezing prematurely somewhere between 1/3 and 2/3 of the way through, I finally succeeded in zeroing the drive and then installing the system.
That was not the end of the troubles though, since I have been receiving other problems as well after I finished installation. I've posted regarding those problems elsewhere since they're not directly related to the installation process, and you can find those problems here:
http://discussions.apple.com/thread.jspa?threadID=1327523
I later ran the included Apple Hardware Test on the computer, and it checked out as okay on the Extended Test. Since I wasn't satisfied with those results and I didn't know what else I could check, I also booted into Single-User mode and ran memtest (tested all RAM, three loops), but it all checked out fine as well.
My initial guess would be some sort of a hard drive issue, but I don't know how to test for that aside from the Apple Hardware Test which I already ran (and which it passed). The hard drive also checks out as being Verified for S.M.A.R.T. status. I had also thought RAM, but memtest is the most thorough way to test it that I know, and it conclusively came out as being okay. My other thought was the logic board, but the Apple Hardware Test gave it the okay, and I have no idea how to test it more thoroughly.
So, is there any other clue as to what the problem might be?

Since I cannot edit my post, allow me to update you here. I didn't stay with the computer during the zeroing process, but I checked up on it several hours later to find no error messages reported or other anomalies, so I presume that the zeroing process completed normally. By all indications, that seems to be the case, since the drive appeared to be wiped as I would expect.
Unfortunately, the Install Disc included with the Aluminum is not one that I can boot from using my Titanium (it told me as much, and prompted me to restart from a different startup disk when I booted from it on my Titanium). So, I've gone ahead and exited Target Disk Mode for now and am installing the OS once again by starting the Aluminum up from the Install Disc.
I've also updated the other thread I linked to in my first post with some information that might be pertinent regarding the steps I've gone through in trying to isolate the cause of the kernel panics. It's a somewhat lengthy post, so I'll avoid copy-pasting it here and instead just provide a link to the post:
http://discussions.apple.com/message.jspa?messageID=6276046#6276046

Macbook Pro keeps freezing after replaced the hard drive

hi there,
recently, my macbook pro (15" 2.53 ghz, 4gb ram, 250gb hdd) hard drive crashed, having no warranty left, i went through all of the troubleshooting but nothing worked. i took it into futureshop and they tried the diagnostic and concluded that the hard drive crashed, and they told me to find a new hard drive in their store and theyll replace it for free (because it only takes a few minutes). i found a 500GB 2.5" SEAGATE hard drive in the store, and they fit it in for me. then i took it home and installed the O/S myself.
IT WORKED GREAT!!!!! but my other hard drive was too corrupt to save any of the data, so i had to start from scratch :/
after about a week or so, my mac gradually starting freezing up more and more, and i was worried because that was the initial problem i had.
its been about a month and a half since the first freeze, and im sick of it! about 4 or 5 times a day, the thing would just stop everything its doing, and the mac wheel would spin for about 30 seconds or so froze,, and then go back to normal.
whats confusing is that when im on skype and the mac freezes, i can still talk to the person from voice to voice, but EVERYTHING else just stops lik my itunes and the words im typing.
SO PLEASE HELP ME WITH THIS ISSUE ITS KILLING ME!!!!
i am willing to do anything or even replace my hard drive again just to fix this problem, so please your help would be greatly appreciated!
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Hi r,
Why not bring it back to the place you bought the HD and have them test it? If it is the HD, many places will give you a new HD if it has been under a certain time period (often 30 days), otherwise you may have to send it in to Seagate for a warranty replacement.

Zen Micro Freezing While Play

My Zen Micro is my second MP3 player. My first one was a 2.5 GB Rio Nitrus. It was everything I needed it to be until it started acting funny. It froze up a few times while playing. Then I went on vacation and a week later when I got back and tried to use it, it froze again only this time it wouldn't restart correctly. I'm worried that I might be coming into a similar problem with my Zen Micro. It has never frozen until today. I hadn't used it in a week, similar to what happened when my Nitrus went on me. It paused for about 20 seconds when I was running on the treadmill, and then later, it completely froze. The only thing I could do to reset it was take the battery out of the back. It appears to be fine now but it has me worried. Is there anyone who owns a Zen and experienced similar problems and should this be something I worry about? It especially ticked me off today because I just spent $20 last night for a new holster and belt clip for it. Anyone have any input?Message Edited by diesel6304 on 0-06-2006 08:29 PM

It might be because you were running on the treadmill and you experienced "head crash", where the heads reading the HDD inside your Micro hit the HDD itself. Best to not do that. I use it on the treadmill, but I only powerwalk on the treadmill......
Oh yeah, in addition, it's normal every now and then for it to freeze (okay, not normal normal, but unless it's doing it regularly, it's not really that much to worry about). I would suggest running a disc cleanup from the recovery mode.Message Edited by RMskater on 0-06-2006 0:53 PM

Zen Micro Problem XP wants to load driver but will

when i plug it windows says new hardware found wants driver. i dont understand. I use on another system it loads just fine.
i have download the software and tried to load it and it will not see the zen micro.
Message Edited by hellomynameis on 2-5-2005 0:5 AM
Message Edited by hellomynameis on 2-5-2005 0:5 AM

Well at least you got it working. MTP does require your system to be nearly perfect as MTP relies on a dozen (or more) files to get itself working completly, if one isn't working then you got yourself problems. But at least you figured out a repair of XP was a solution for you. Another would of been to reinstall the Service Pack.

Itunes freezes when my external hard drive is plugged in

Awhile back, in the summer, I upgraded to the newest version of itunes, and ever since, itunes doesn't work when my external hard drive is plugged in (which contains most of my music). When I unplug it, it will play the music on my computer, but when it's plugged in, it won't work at all and only freezes. I reinstalled it, and then slowly started putting some music in from the external hard drive, and it worked, but after I put a bunch in it froze up again. I have no idea why this is happening, as it was never a problem before. SUGGESTIONS?!

Either use the startup key commands or use System Preferences>Startup Disk to select the external hard disk before you shut down.

ZEN MICRO FREEZING: Do you hear hard drive soun

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