Zen Micro gets hot, wont recha

Have been loving my Zen Micro (5gig) but no that the battery needs recharging (2nd time, other than the inital recharge)---it won't. It looks completely dead but actually after I plug it into the wall, it heats up but no light/text comes on. It can't be that the battery's dead--it's bran new! Any ideas?

I have a very similar problem with my 5gb zen micro. It is close to 8 months old now and I have upgraded the firmware twice and am now running 2.2.02 in it. Ever since the last update, I haven't had any problems with the player except for this charging issue now.
I hooked it up to my usb to charge it one night this week and about 2 hours later I unplugged it to take it with me. When I picked it up it was really hot so I removed the device from the charger and popped out the battery. I let it cool off overnight and the next day I tried my luck with it again. It didn't get hot again, but it also only charged to one bar after about an hour. I let it charge for another hour or so (checking it often for the batt. to get hot) but then I noticed the battery life actually declined to zero bars... I've had countless issues with this thing so I'm sure it's some type of bug that will either work itself out or the solution may come in the form of another update.
Another thing is that the last time that it was charging prior to when the battery got hot, I may have been using the ac/dc charger for my Motorola Razr V3. Would that have screwed up my mp3 player? I've used this charger on it before with out any problems.
Please someone respond and help me out with this. If I have to send it to Creative, they might as well keep it, because Ill be buying the Ipod Nano 4gb in its place.

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Old zen micro battery problem wont fully cha

okay lets see my zen micro is really old. 5gb its like the really old generation. anyways i havent used it for like months. now im giving it to my lil sister so yea of course the battery is drained. so im charging it. i've been charging it for 2 weeks now at least 5 hours a day. why not continuous? because no computer in my house is on for that long. but anyways yea at least 5 hours a day for at least 2 weeks and its not fully charged yet! its charge time has been like total almost 00hours and its still on 2 bars. is it messed up or what?! any suggesions

well yah im like 60/50 i've had batterys for a while and the end up dead ofr some odd reason also dont let ur sis down the new battery all the way let her use it til its like 20 or 30% juice left if u drain ir completely it litterally will kill ur battery much earlier than expected

Reformatting-Zen Micro gets st

I have had to start my Zen Mirco in safety mode as it will not start up I have tried the disk cleanup, restore, reformat but it just seems to get stuck at the point after. It does nothing so then I have to reboot it in safe mode and then the same thing. How can I get past this? Also I keep getting that error when I plug it in to my pc that it does not recognize my Zen. I do have all the latest firmware and drivers installed which it was working fine until my Zen froze up. Anyone have any suggestions? I think I have gotten this thing to properly work for a total of 3 days now since I got it 2 weeks ago.

As it's a recent purchase, if you bought it from a local shop you might want to return it there. Even with an Internet retailer you can find out first how long it will take to return it via them. Via Creative it should take approximately 2 weeks, once they receive it.

Zen micro media explo

i got the new firmware for my zen micro 5 gb. since then zen micro media explorer wont work so i'v had to use the Creative MediaSource Organizer and i dont like it. Is there a way for me to update Zen Micro Media Explorer so i can organize my player in a easier way or is there a better organizing program?

Triple post, that's annoying.
http://forums.americas.creative.com/creativelabs/board/message?board.id=dap&message.id=07464
http://forums.americas.creative.com/creativelabs/board/message?board.id=dap&message.id=0746

Upgrading ZEN Micro firmw

I am planning to upgrade the firmware of my ZEN Micro to ver. 2.2

Here is a note I sent to the Creative support folks. They simply suggested I go back to firmware .0.03.
I have to admit, going back to the other firmware update does not seem to be the true resolution, but I really don't have any more time to waste fixing your bugs. So, I am now on .0.03. It's a good thing I synchronized all 920+ songs, or I would not be a happy camper right now. :-)
I will tell you it appears to be a multiple USB issue with your new firmware. I experimented with this, and found that if I have my iPAQ connected into my USB ports, as well as my USB mouse, my USB CD/DVD dri've and my USB Keyboard, the MTP explorer will not recognize the Zen Micro.
When I take the iPAQ out, magically, the Zen Micro gets recognized and the MTP Explorer is working. THIS ONLY HAPPENS WITH THE MTP FIRMWARE!!
I am now back to the .0.03 release of the firmware and none if this happens. As I write this to you, I have everything connected and I am ripping a CD to my device - no problems. I am fortunate however to have a laptop that I was able to do this with, otherwise I would be in the same place others are, and the upgrade frimware doesn't ever recognize the Zen Micro, even though it is in the Device Manager. ?
So, I would say, that your MTP firmware takes control too much, and seems to substitute for something like an iPAQ, where they cannot co-exist or other USB harware, such as a memory reader (CF, SmartMemory, etc.). This is not a PC USB issue, in my mind. It is a firmware issue that is causing the conflict.
Thanks.

Zen Micro "not connected" problem since upgrading firmw

Hi All,
I have had the zen micro for a week and it has been working fine with original firmware & software supplied on CD.
After noticing the battery life was poor, I decided to upgrade the firmware.
This is where all my troubles began...
After upgrading the firmware to 2.00.2 I found that when I connected my player it was now recognised at an MTP device and windows asks me if I would like WMP (windows media player) to sync with the device.
If I select yes, it tries to find the device in WMP and tells me it is not connected !
If I go into Control Panel- Device Manager tells me that I DO have a zen micro connected under the "Windows Media Devices" section.
Zens micro media explorer now also fails to see my device and thinks it is disconnected.
So I have no way of transferring files to my zen micro.
In an attempt to remove the problem I try going into rescue mode on the zen and reloading the firmware to an earlier version, with a version I have downloaded from this website .0.03.
The zen successfully erases the firmware and behold, my pc still fails to recognise the device so it cannot install any firmware on top of this.
So now I have a Zen with no firmware installed (and a "firmware problem" message everytime I turn it on) and a pc that won't recognise it anymore.
I have spent a good 5 hours this evening trying to fix this.
I have tried everything on these forums, but I simply cannot get my PC to connect to the zen micro, despite it recognising it everytime I connect it !
Please help before me or the zen dies !
Thanks,
Mat.

Here is a note I sent to the Creative support folks. They simply suggested I go back to firmware .0.03.
I have to admit, going back to the other firmware update does not seem to be the true resolution, but I really don't have any more time to waste fixing your bugs. So, I am now on .0.03. It's a good thing I synchronized all 920+ songs, or I would not be a happy camper right now. :-)
I will tell you it appears to be a multiple USB issue with your new firmware. I experimented with this, and found that if I have my iPAQ connected into my USB ports, as well as my USB mouse, my USB CD/DVD dri've and my USB Keyboard, the MTP explorer will not recognize the Zen Micro.
When I take the iPAQ out, magically, the Zen Micro gets recognized and the MTP Explorer is working. THIS ONLY HAPPENS WITH THE MTP FIRMWARE!!
I am now back to the .0.03 release of the firmware and none if this happens. As I write this to you, I have everything connected and I am ripping a CD to my device - no problems. I am fortunate however to have a laptop that I was able to do this with, otherwise I would be in the same place others are, and the upgrade frimware doesn't ever recognize the Zen Micro, even though it is in the Device Manager. ?
So, I would say, that your MTP firmware takes control too much, and seems to substitute for something like an iPAQ, where they cannot co-exist or other USB harware, such as a memory reader (CF, SmartMemory, etc.). This is not a PC USB issue, in my mind. It is a firmware issue that is causing the conflict.
Thanks.

Help! my Zen MIcro has gone into recovery mode and wont get out of

My Micro suddenly just went into Recovery mode and i have tried all the options and have had no sucess with any of them has anyone else had this problem if so did you get out of it !! i need help cause the bus ride home is no fun with out it

Ohareehoh,
If the Zen Micro is clicking at the point you are describing, then it sounds like the Hard Dri've has been damaged and you are physically hearing the clicking of the dri've. I would suggest contacting support for repair options.
Daniel

Zen Micro Battery Wont Cha

I recently bought a Zen Micro for a 2 week long vacation I was going on. I got it home and fully charged it like everyone says to do the first to you charge, and during the vacation i tried to charge it with my dad's laptop via the usb ports. I noticed once that it had one little line on the battry icon, so i plugged it in, and when i came back 4+ hours later, it hadnt charged at all, which mad me mad because the very first time I charged it it only took around 2-3 hours to fully charge it. What I am wonderin is if there couldve been some way I damaged the battery so it wont charge? If so what kind of warranty does this have? i'm so mad because i had around 50 songs on it already and about 0 playlists set up. any help would be appreciated, thnx

ok one more question. Is the only reason I would need to update my zen micro's firmware is to add music from supscription music download companies? What exactly would I need to download a new firmware for?Message Edited by augi55 on 06-26-2005 08:44 PM
Oh and I Checked the instructions and there is nothing on the removable media mode. Any help on getting to it'sMessage Edited by augi55 on 06-26-2005 09:06 PM

Almost full Zen Micro wont s

Hey peeps,
I have a 3 month old Zen Micro 5GB. All is working but i am starting to notice a trend in my player that when ever I fill it up to 75%-00% capacity; my player would stop interfacing my computer (the computer wont recognise it is connected). I usually use the Zen Micro Explorer and Winamp5.2. The problem would go away if only i reformat my Zen Micro's hard dri've.. Is there anyway that I can make it better with out reformatting.
Thanks
Hazri

I tried to send an email to creative but was denied since my product was purchased over a year ago, and it dosnt look like im going to get the help i need here so i give up.
Creative wins, they get my hard earned money in exhange for a defecti've piece of **bleep** i havent been able to get working satisfactoraly since i got it and am now forced to replace...
Before purchasing one of their mp3 players i thought so highly of creative. I usually am more careful before making such a purchase but I, as many others, had trust in this company renowned for its sound cards. Even after the purchase i just told myself "a company like creative wont let this product sit with crappy firmware for long, they'll update it and it will be a great player" So instead of returning it when i should have a sat on it, and my dreams never materialized and now im stuck with a paperweight that wont install any firmware now because of a known issue with their product!
quote from SSR in another thread with the same problem,
"Unfortunately there are others who've got stuck after removing the v2 firmware, and can't apply the same or the v firmware. I suggest you contact support and hopefully they can resolve it for you. Please post back here if you get a remedy."
But i cant contact customer support, they refused to help me because my warrenty is out. If someone knows of a way to fix my problem please feel free to still post in this thread i will still check it in hopes of fixing my player, this forum is now my only hope with creative email support outright refusing to help me.
Thanks to anyway who actually read all these long winded posts but im done with creative...

Zen micros wont turn

can anyone help ? i have 2 new zen micros , charged both , one turned on is working fine. the other displayed creative zen micros corparation, and thats all it will do . wont turn off .i have to take the battery out. put it does the same thing . now the screen is just blank

Go into rescue mode and run a disk cleanup.
If this won't work the player is faulty and you need to get it replaced.

Zen Micro wont connect to my computor HELP

This is the second Zen Micro that wont connect to my computer i've tried everything but nothing is working i've tried it on other computers and it still wont work. I just got this replacement today and I don't really want to go back and get another one tomorrow....Please help me..

Do you have the latest software installed ?
Also first install the software and then the micro, just to be sure.

ZEN MICRO WONT TURN ON HELP PLEASE

<FONT face=Verdana color=#cc33ff>I need help with my Zen Micro...Please!! It wont turn on, It wont charge, It wont work when i plug it into my computer. I contacted the support they want me to send it in but i dont have a receipt or proof of purchase. I bought it from the site is there a way to get my receipt online? Can someone help me figure out the problem without me haveing to send it in? PLEASE HELP ME!!!!!

What site did you buy it from? You should be able to print off a valid receipt, as long as it's not an auction site like eBay.

Zen Micro wont st

I charged my Zen Micro on thursday night for going away for the weekend, it was safely tucked away in a pocket in my bag on the journey and then put in the safe in the hotel until on my way back home on monday, so no chance it has been dropped or anything. On monday i tried to turn it on but nothing happened, i thought the battery might be dead so when i got back i put it on charge and seemed to be charging fine. Then i tried to turn it on again, this time i got the Creative Welcome Screen and thats it, just sticks on that screen, it wont even turn off after that i have to remove the battery to turn it off. i've tried all the options in recovery mode and even reloaded firmware. please help.
-adara

adara, I am in almost the exact same position as you. My Zen Touch won't power up and I can't even get to the recovery console!
However, customer support have been very helpful and have replied to all my emails within one day. I'm hoping to send it off soon to get it repaired.Message Edited by HermesPanduck on 0-8-2005 05:7 PM

Zen Micro wont cha

I got a Zen Micro about 2 weeks ago. The first time I charged it by connecting the USB it charged fine. Now it wont charge. The battery icon in the top right corner is flashing as normal when I connect it so the USB seems to be working, but the battery is still dead. I've tried on a few computers and the same thing happens. There was no adapter or charger with the mp3 so the USB cable is the only way I have of charging it. Does anyone know why this is happening?

Join the club! My husband is a computer engineer and I know that even if I were completely incompetent, which I am not, he knows his way around these issues. Like you, the first time I charged my Micro, it charged fine. The second time I tried to charge it I had the same problem. It would say it was charging even maybe charge a little but never all the way no matter how long I left it on. I tried different ports with more power. I even got a wall charge unit. Nothing worked. My Husband tried all the same things just in case I had done them wrong and he got the same failure. So, having payed for the warranty, I returned it, got a new one and loaded all my music back on it ( which is a huge pain) and the exact same thing happened. The first charge went off fine but then only partial charges. I am disgusted with the whole affair. I am certain that it can't be user error having followed all of Creative's directions to the letter. I am going to return mine again and ask to be refunded. If you don't have a warranty, maybe you can use my post as help in getting Creative to set things right with you. Good luck!

Zen Micro wont add music need h

I recently got my zen micro and was very excited to start putting music on it. I installed all of the software on my computer but to my dismay the playforsure update couldn't be installed because i didnt have sp or sp2.
I tried installing them but it wont let me due to a unauthentic version of windows xp. My excuse for this was that when i first got windows xp i made a copy of it for my personal use in case i lost the origional copy. I did lose the original copy and when my computer crashed i used the copy to install the OS, so im guessing this is the reason why i cant install the service packs.
Is their any way at all for me to get music to my micro?
I know that i should have been more responsible and kept track
or the original windows xp disc but must i be punished for my neglegence?
any help will be greatly appreciated.

Thanks for help.
Major problem solved.
Already upgraded to new firmware.
I do it by:
1. uninstall all creative application and plugin.
2. using registry cleaner to clean the registry.
3. downgrade WMP to WMP0
4. Detected by WMP as MTP device, loading firmware upgrade, closed WMP. upgraded.
Now it Working fine already, just still have some problem is:
. Only WMP can detect it, all creative application can't detect it..
thanks anyway.

Zen Micro gets hot, wont recha

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