ZEN Micro hang on battery cha

My just-out-of-the-box ZEN Micron player worked OK when I inserted the minimally charged new battery from the box, but after I connected it to the charger, and the battery charged up, the player froze, i.e. no touchpad or other inputs would work, it wouldn't even shut down with the power switch, and stayed that way until the idle-OFF kicked in, then it re-started and was still be frozen. Only after I removed the back, took out the battery and replaced it, did the player respond to controls again. Creative, please help on this. Thank You!

Hzerler
Can you try to Cleanup the player from Rescue mode by followng the steps below.
.Ensure that the Zen Micro is turned off.
2.Remove the battery.
3.Move and hold the Power button to the Power On position and re-insert the battery to the Zen Micro. Hold the Power button until the rescue mode appears.
4.Select the Cleanup option follow but the Reboot.
Jason

Similar Messages

Nwe Zen Micro, problems with battery cha

Brand new user, bought 2 Zen Micro Photo's for my daughters for Christmas. I read the postings on battery situations, but wanted to get a clearer answer to my problem.
Our Zen's will charge when plugged in to my computer at work, Windows XP professional 5., this is where I have the Creative Software downloaded and have done my setup, ripping and downloading. Problem is, I can not ge them to charge on my computer at home, the lightning bolt flashes, but the battery bars do not increase.
How long does it need to charge to be fully charged? I understand the lightning bolt changes to something else when fully charged?
Do you have to have the software loaded to charge it's
How long should the battery last after being fully charged? They are depleting in about 4 hours time.
Also, what bit rate do you recommend for song downloads to get maximum usage?

rosebud73 wrote:
Problem is, I can not ge them to charge on my computer at home, the lightning bolt flashes, but the battery bars do not increase.
Just to add to the advice so far, make sure the faceplate light is pulsing as well. If not, this is a sign that things are not well.
The first thing to try though is updating both players to at least the ..0 firmware, which includes several charging fixes and features. Specifically the new lock charging, where you lock the player (slide the power switch towards the headphone socket) before connecting to USB. This di'verts all the USB power to charging the player and often solves the issue.
How long does it need to charge to be fully charged? I understand the lightning bolt changes to something else when fully charged?
The lightning bolt will change to a plug, if the player is switched on. If the player is turned off the screen will go blank. In either situation the faceplate light will also stop pulsing.
Do you have to have the software loaded to charge it's
No, not if you use lock charging.
You can also put the player in USB mass storage mode, explained in the manual.
How long should the battery last after being fully charged? They are depleting in about 4 hours time.
Totally depends on usage. If you skip tracks a lot, use high bit-rates, upload/download tracks to/from the player, and use the EQ or Smart Volume, then the battery life will be reduced significantly.
Also, what bit rate do you recommend for song downloads to get maximum usage?
The lower the better, but there's a trade-off between the battery life and the resulting audio quality that you might not be happy with. Refer to my battery curves thread to see how much battery you will save.

Useful Discovery to avoid Zen Micro Hang

Hi,
Thougt I'd just let people know about a wee trick I found which has stopped my Zen Micro hanging when I turn it on. What used to happen, was when I turned on my Zen, it would hang at the Creative screen. This may happen more when it is near full capacity as this didn't happen as much when I had less on the thing.
I've found that if before turn it off, I stop it playing. To do this, you hit the Play/Pause button, to pause the track you're listening to. You then push the Next track button while it is paused and this stops it playing, but keeps it at the current track.
Now turn the Zen off as usual. Using this method, I don't ever get the screen freezes.
Neil

I am very disappointed and cheesed with creative zen mirco players. I had a previous one replaced (Paid $50 extra for a new replacement) as the connecting point of the player to the earphones had spoilt in just yr 2 mths. Note: it was just 2 mths after my warranty was over.
The second player i had, had a warranty for only 3 mths and now, in my 4th month, i am facing the same problem that you guys are having!! I have formatted my player 3 times, installed the latest firmware 2 times and i face not only screen hanging when i play it, but even at the recovery mode it also hangs!!
Such an unstable product makes me really think twice about the quality of creative products. Perhaps there is a reason why they are losing out to their competitor!

Zen micro "hang

Bought zen micro for 2 months now. Then just now when i switched on zen micro, it "hanged" at the zen micro menu. i removed and replaced the battery and it undergo re-arranging mode and "hanged" too. wat should i do when it happens again? then when i reached home, i plug it into the com and become normal again..is this a common problem?
Message Edited by Zacarina on 05-05-2005 06:42 AM

I don't remember hearing this before.
If you run a disk cleanup manually does it work? To run a Disk Cleanup you need to access the Rescue Mode on the Zen Micro. To access the Rescue Mode: remove the battery, hold the power switch to the "on" position and KEEP IT HELD TO "ON" while reinserting the battery. Choose Disk Cleanup from the menu. Note: Disk cleanup should not remove your tracks. It searches through the disk for files and rebuilds the index, and can be useful for correcting any strange behaviour.

Brand New Zen Micro Hangs on "Creative" Logo Scr

Like some of you out there my new Zen Micro worked with the initial charge prior to my charging it although I never got to put any music on the thing.
Then after the charge, it hangs on the "Creative" logo screen. I've tried all of the instructions, including removing the battery, holding on-off switch "on" while replacing the battery, choose one of the options, but the clean-up, format, etc. all seem to start but do not finish (I've left each for half a day and it never finishes).
I downloaded the new firmware and connected my Zen via the USB cable to my PC, but my PC does not see the Zen device and asks me to connect it even thought the device is connected and the "Creative" logo screen is displayed.
Does anyone have a strategy for correcting this issue? I can return the device, but I hate to since I love the idea of using it. It's cool.

hi,
hope this is not too late... but try calling the creative support hotline .. have someone from creative walk you through the trouble-shooting in case something was missed when you tried it.
that way, you can get creative support to confirm if the device is defecti've or not and they can provide you suggestions on how to rectify it: return/exchange with seller, return/exhange through creative, etc.
i also went through that drama last week, when my micro was charging and never responded afterwards. turns out mines was defecti've even before i even played anything on it
i called amazon and was able to get them to send me another one. this new one was able to finish charging the battery ... i'm charging the 2nd battery to make sure and hopefully when that's done, i can start loading songs and test out the sound as well, recorder, calendar, etc .. as i wanted to make full use of all these features.
hope you get your micro working soon.. good luck!!!

Zen micro hangs on both creative screen & rescue screen

help me obi-wan-kenobi...
my zen micro is stuck on the creative screen, when i take the battery out and go into rescue mode it just hangs on that screen too. it wont let me choose any of the options?
any idea's what to do other than use it as an expensi've paperweight or chew tow for the dog?
thanks b.

bk2000,
Go here:
http://www.nomadness.net/modules.php...ukebox+Zen#209
And next time please check the FAQ that SSR put so much energy into.
Good luck with your problem!

Pick up metal objects with zen micro headphones? battery life with firmware 1.02

hey all
just purchased my zen micro couple days ago.
the package we got here in downunder is satifying. included were the wired remote and also the stand/case with belt clip. these were the only reasons that made me choose this over the ipod mini.
this has not occurred to me until tonight, but the headphones seems to act as magnets and were stuck to each other as the phones were dangling
i never noticed this happening with other phones
also the battery life of my zen was horrendous. its lasted 5 hrs with eq and smart volume on. the zen was on hold the whole time as the actions were controlled by the wired remote.
this was with the firmware that was shipped with the player .0.03 i believe
have just updated the firmware now, and will be testing the battery life to see if the problem is rectified.
if not, then an exhange for an ipod is inevitable.

Yep, SV is a battery killer, around a 50% drop in life has been meaured and the effect is known to be pretty negligible.
And as others have said, them headphones have magnets in, like pretty much any speaker

When I charge my zen micro it says battery low and stays on that scr

When I go to charge my zen micro it turns on and comes up with a screen that says "Battery Low" then stays on that screen. Any suggestions or do I just need to buy a new battery or is my player broken or what?
Dakota

kind of hard to understand your message but i think i get the general idea.....it should say that until its charged........

Zen Micro hanging on firmware upgr

Hi,
I'm trying to upgrade the firmware on my Zen Micro from .02.05 to ..0, but the application sticks at "Upgrading in progress," for 0-5 minutes until I crash out. The player just shows "Docked" and the in progress black arrows.
Any suggestions on how I can complete the upgrade? Is it advisable to remove the previous firmware using the Reload Firmware option and then run the upgrade application, or will this really mess up my Micro?
All advice appreciated
Many thanks

I'm on version 2..02 right now, a hanging when syncing problem led me to reload the firmware but the player hangs. Now I'm getting a "firmware problem" screen when powering up the player.
I tried upgrading to the same version or to .xx.xx last version, but there is a firmware upgrade failed problem or a hanging after "format successfull" problem, respecti'vely.
Reading this thread, tried disabling every program at startup, but the result is the same. Tried in two different computers, with XP SP 2 and windows media player 0 and .
Any suggestion after this? My player is more than year old, so customer support won't listen to me.

It's possible work with ZEN Micro 6Gb without battery

I would like to use the ZEN micro 6 Gb without battery, only plugged with the power adaptor ... it's possible?
Thanks a lot

Thanks Cat ,
I have a friend with ZEN 5 GB and tell me the same (like Muvo2) ... it's extrange because my generic power adapter charges the battery correctly, but when i remove the battery and try to work directly with the power adaptor don't work.
Please, I don't know if my problem it's my generic power adaptor ... anyboy have the ZEN Micro 6 Gb and can work with the player removing the battery and plugged it with the Creative ZEN Micro original power adaptor (not included with the product)?
Thanks

Do the new Zen Micros have the battery probl

I was going to buy a zen micro and I was wondering if that problem was fixed on the newer models/newer lines?

Well if you wait a few days/weeks/months then the battery issue will be fixed with a firmware update that Creative will release.

Zen Micro hangs up both in rescue mode and normal m

I've had my Zen Micro for about 2 months now but all of a sudden it just didn't want to start up at all (It came to the CREATIVE screen and then just stopped). Not knowing about any rescue mode, I decided to send it back to where I bought it. I got it back a few weeks later, with the message that I had to manually update firmware again but I didn't really know how I could since it wouldn't even be recognized in windows. I then came here and saw that there was this cool Rescue Mode thing. I started it up and just decided to format it all. I looked at it after 0 minutes but it was still saying "Formating all". Waited a few hours, same thing. Then I went to bed. When I woke up, the screen was blank and I thought it was done but it had just ran out of batteries. So I plugged it in and tried to start it up, but same thing with the creative screen. Then I decided to go into the rescue mode (again) and try to do the reload firmware. It have been standing at "Erasing firmware" for about 3 hours now and nothing has happened.
Should I just return it's

ey.. sad to hear that. i experienced exactly the same problem. i emailed the support team and i am attaching their reply:
Thank you for reaching us at Creative Technical Support; we appreciate
the opportunity to assist you.
As regards to your enquiry, you might wish to visit the following URL
address to download our latest driver/firmware/application for your
product.
http://asia.creative.com/support/downloads/
Select Product Type + Product Categories+ Product Name and click Next.
Once you have select your product option, select the File Type +
Language + ?Operating system and click Go
Please download the following driver/firmware/application:
. Creative Zen Micro *PlaysForSure/MTP Firmware 2.00.2 (.62 MB)
Once you have download the firmware, you might wish to try the steps
below to install the firmware.
? Ensure that the Zen Micro is turned off.
? Remove the battery.
? Move and hold the Power button to the Power On position and re-insert
the battery to the Zen Micro. Hold the Power button until the rescue
mode appears.
? The following options will be displayed:
. Clean Up (Performs a disk scan on the players harddisk)
2. Format All (Formats the players harddisk - Note: all contents will be
lost)
3. Reload OS (Reloads the Operating System on the Jukebox. Note:
Reloading your OS, will not effect the contents of the files stored on
your Zen Micro)
4. Reboot (Reboots the device).
Upon enter Media Recovery mode, please select the third option (3) to
enter Reload OS mode. The following message will appear on the Zen Micro
screen 'Easing firmware'. System will reboot into Recovery mode again
and prompt you to plug in the player to your PC to perform a firmware
upgrade.
Once you had plugged in the player, execute the firmware. Click on the
'upgrade' button to proceed with the process.
Once the process is done, the Zen Micro screen will prompt that it is
going to restart the player. Do not close the dialog or disconnect the
player form your system!
Upon player start-up, the dialog on the monitor screen will prompt you
that 'Firmware upgrade completed'. Select the close button.
Disconnect the player from your PC system and start up the player and
did you encounter with any error?
In case if you need any clarification, please do not hesitate to contact
us.
Do email back on the status concerning the issue so that I can assist
you further. Thank you.
Please retain all the previous correspondence when replying to this
email.
Best Regards
(Removed)
Technical Support
Creative Labs Asia
?
unfortunately, i was not able to try the solution they suggested cause i decided to return my unit to the shop, and it was replaced after diagnosing that it was a factory defect.
PS: Edited to remove support name. Please omit support name for future posting.Message Edited by Jason-CL on 05-27-2005 03:7 PM

Zen Micro Photo USB & Battery quest

I bought a zen micro when they first came out about 2-3 years ago. Well the dreaded headphone jack issue has finally gotten to me. So I just bought a zen micro photo. Was on sale here for $00 so I figured y not buy it! My question is this:?) the usb cable that comes with the photo is alot shorter than the regualr zen micro. Can I use the regular zen micros usb cable to transfer songs?2) I have 2 batteries for the regular micro. Would those work with the photo??

Hi,
Yes, they both have the same mini USB connection so the cable is the same type.
As far as the battery goes, it would work, but the Zen Micro battery is not as powerful so the battery life will not be as long.
Cat

Zen Micro Hangs but can be played without battery through the ma

My MP3 Player running on firmware ..0 HANGS when attempted to play on the battery. The only way to play music is to remove the battery and plug it to the power socket. IS SOMETHING WRONG WITH THE BATTERY OR THE PLAYER? Will this be solved by purchasing a new battery? Someone pls help.

Hmmm, not heard of this before. My guess would be to try a format (I hope you have a backup!), as it sounds like something has gone awry with the disk content.

Zen Micro hangs inconsistently...will firmware upgrade he

Hi all, hope someone can help or offer insight on this. I picked up a 6 gig mico..love it. But do not love the inconsistencies that have been happening. For example, it works fine all morning. Two hours later I turn it on and it hangs at the creative screen. I clean and reboot and its fine. Next morning it hangs again, clean and reboot..then its fine again, later in the day..same thing. This has been happening quite a few times a week. Would upgrading the firmware be of any help?...this was a refurb that I probably should have sent back and got another..unfortunately it is past the 30 days... any opinions?.. I cant understand if it is working it should work all the time. Could it be the battery? I have seen it does lose it charge rather quickly -more than it should. And I have been extra gentle, seeing how this is a disc player!
thanks for any response!

I feel for you bro i had this same BS problem only a few days ago. I must have spent about 5 hours in total trying to fix it and this included perusing these forums for an answer of which none of the 'solutions' worked, i tried using it on other PC's of which none of them it worked. Tried sw reinstallations, SP/2 reinstallations/removals, hardware changes to USB blah blah nothing worked and its's not like i don't know jack about computers because I do.
Your even lucky because in my case all that was required was the latest FW upgrade to make my player COMPLETELY UNRECOGIZABLE by both the FW installation program and WMP0 hence I couldn;t even downgrade.... I removed the FW thinkin it was corrupt as exactly what you did but because of Creatives wonderful TQM I couldn't even put different FW on.
In the end I just sent it back for a return but now I'm kinda regretting doing so as reading these forums shows that there are 0 issues with this player that Creative simply overlooked and sooner or later I might get with one of them (headphones anyone?!). If the next one is a dud I may wait for the new iRi'ver h0 or somrthing.

ZEN Micro hang on battery cha

Similar Messages

Maybe you are looking for