Zen Micro headphone j

Has anyone ever had a problem with thier ? I have been having problems with mine lately and I'm not sure if it's the jack in the player or the headphones that came with it. But I bought a new pair of earbuds and it still happens if you hit it just right. Let me know if anyone else has had this problem with their Micro. Thanks, MicroJess

My first Zen Micro worked great. While I had connectivity issues occasionally, and once in a while it would freeze up, I was pretty satisfied. UNTIL I experienced the apparently common problem with the headphone jack. I read a number of posts in the forum about other users having the same problem, and with a variety of Creative players, and I thought, well, that sucks. Why does Creative continue to ship products with this well-established problem? Luckily, I had purchased an extended warranty through CompUsa and returned the defecti've Micro to the store, where they gave me a brand new one, no questions asked (very nice). Well, I got the player home and loaded some music on it - no problems. But a day later the player suddenly froze up and has refused to operate since. I've tried ALL the available remedies and none work. I must say that I am terribly disappointed. Because I li've out in the sticks (2 hours from CompUsa) and don't have the luxury of returning the dang thing everytime it breaks, it looks like I'm going to have to bite the bullet and buy an iPod. All my friends (four of them) with iPods have never had a problem with theirs (though I know there are potential problems). So, the question remains: why does Creative knowingly ship defecti've products? This can't be good for business in the long run.
And to those considering buying a Creative MP3 player, I would strongly suggest buying through a business that offers extended coverage plans, because in all likelyhood it will break at some point, sooner than later.

Similar Messages

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    I would try and fix my Zen Micro headphone jack myself, but I'm afraid I might do something wrong.

    i recently got my micro replaced at best buy after it had the headphone jack issue, and my new one is having the same problem. I'm pretty sure best buy gyped me though because they gave me a micro that was sitting out on a table like it was used or something. Since this was within the last 3 months am i able to mail my micro in to creative to get one of the new, hopefully fixed, ones for free? It's soooo frustrating because i love the micro but the stupid head phone jack just makes me want to strangle it.

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    You could easily take it out with a pin or using another staple to catch the bottom of it. It really doesn' go in very far. Certainly would take it out if if can't fix the problem before sending it in. Its amazing that the staple diameter is exactly the size needed to keep the microphone jack tight in the case.

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    I started having intermittant problems with the zen micro headphone jack that has been well described. I found that if I held the headphone plug in a certain position that both channels worked well. I took a standard size staple and placed one prong of the staple in the thin space between the headphone jack and the body of the micro in a location where the headphone jack would be forced into the position where both stereo channels worked. I then broke the prong off by bending the staple back and forth and then pushed the sharp edge down with the end of a ballpoint pen. This made the headphone jack fit very snugly in the position where both channels worked when I plugged the headphone in. It solved the problem completely and is significantly cheaper than the $40.00 creative would want to fix the problem

    :smileyvery-happy:That's pretty smart.

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    I have had the 5g zen micro for 9 months now and love it. My battery play time has been tremendous, I migrated to the window media player and managing my music cannot be easier, I bought some high end earphones and the sound has been off the charts. But, recently, the headphone connection became loose and now my sound goes in and out, from right to left, sometimes muted or muffled...unless I hold the jack in place. It's become impossible to enjoy my music now.
    I have sent a note to Creative customer service how I can get this fixed ASAP, as I don't want to be without my mp3 for an extended period of time. Has anyone had to deal with Creative on this? Do you have any suggestions?
    I just bought another zen micro for a family member and now worried this may happen to them. I have not heard this problems from any of my friends that use the IPOD

    Sounds like the common headphone jack problem. You need to contact support. iPods have the problem also, as do most (if not all) players. Whether the incidence is the same, who knows!

  • Zen Micro Headphone Jack problems-are the new ones

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  • Zen Micro Headphone Problem: How long does it ta

    Hi all,I took my Zen Micro Unit (purchased March 2005) back to the place of purchase today, so that it could be submitted for service to correct the Headphone Jack problem. I was wondering how long it will take now before the unit is either repaired or replaced, as I am already suffering from withdrawal symptoms... I'm missing my music ? Please, anyone who has had this service performed by Creative, let me know:
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    b) if the unit is to be replaced can I be assured that the problem won't occur again</LI>
    c) how long will it take to receive some kind of notification from Creative?</LI>
    Cheers,Brett

    how long will it take to receive some kind of notification from Creative?
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  • Zen Micro headphone jack horror stories, truth or scar

    I've been looking for an Mp3 player for over 4 months(since January), and I have looked through many Micro-Hard Dri've and Flash Memory players, including: Dell Pocket DJ, iPod Mini, Rio Carbon, Creative Zen Micro, iPod Shuffle, Creative MuVo Micro N200, and Creative MuVo TX FM. I'm glad to say that I decided on the Zen Micro. I've had it for 4 days now(including today), and so far, it is working great, better than I had hoped. Everything is nice about it; the only that scares me is the problem that many people have with the Zen Micro, the headphone jack problem. I've heard numerous reports of people with a Zen Micro who complain that after about 2-5 months of usage, the headphone jack will break, and little or NO sound will come out of it. And they say that this is a problem that is meant to happen with all Zen Micros. Hmmm is this true? I hope this doesn't happen to me. Do you think that upgrading the firmware will help fix the problem(btw, I still use ..03....or something like that, I haven't updated it)?

    thug_outlaw69 wrote:
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    That doesn't make any difference, reportedly... just prolonges the problem so it doesn't break until the warranty's over....

  • Creative Zen Micro: Headphone Ja

    Hi! I was thinking of getting a Creative Zen Micro for my fiancee this Christmas, but the problem I keep reading about in reviews is how the headphone jack keeps messing up. It's a shame since we're both anti-iPods and were thinking of better alternati'ves to use. Does anyone know if this problem has been fixed for the newer Zen Micros? If so, is there any way to tell if a Zen Micro is of the newer fixed version, or the old? I really wouldn't want to get her something that breaks two months down the road, but if it wasn't for this problem the Zens are looking pretty slick.

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  • Creative Zen Micro Headphone J

    Hey im having the headphone jack problem with the zen micro 6gb but when i put different earphones in it works but when i use the creative buds that came with it theres only one sound from one channel i dont know if its the player or just the creative buds and i was thinking about getting a headphone jack but i dont know if i should anyone can help me pleaseee

    yellow69beetle wroteo you think that if I called Customer Service and gave them my serial number..they would be able to tell me anything?
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    This goes against what others have said: copied emails from Creative which say the hardware has been updated. Also others have said they have contacted Customer Service and been told their player has a reinforced headphone jack.

  • Zen micro headphone ja

    iv had two zen micros, my first had to be retruned because of the headphone jack was faulty, the sound would cut out and become destorted, slightly annoying, i have another one it seems to be ok so far but it did have some fireware problems but it fixed then itself, i want to know if this problem of the headphone jack comming loose is a problem for all zen micros or just a one off, i love the play its so much better then the ipod but let down as i feel it was a little rushed with all the problems that people were discovering

    Hello -I am sending my player in for fixing / replacing because of the now infamous audio jack issue. (I gotta say it happened so soon after purchasing that I am very disappointed in this device)
    But moving right along, I have a few other gripes I am hoping someone else can confirm / comment on...
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    thanksTP

  • Zen Micro Headphone Jack Poll/Co

    THIS IS A MULTISELECTION POLL
    -My Jack is fine
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    3-I know someone who has a micro and theirs is fine
    4-I know someone who has a micro and their's is broken
    There seems to be this "massi've" problem with the zen micro with the headphone jack breaking. Creative also had this problem with the Zen xtra, so to see if this is an epidemic or just a small problem vote either you have a broken jack or not. also please post a reply if you know someone who has this problem or if you know someone who doesn't. If you bought a refurb micro dont count yours because this could very well be the result of abuse from the other party.
    Simply choose the number that corresponds to you and your zen micro.
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    -My Jack is fine
    2-My Jack is/was broken
    3-I know someone who has a micro and theirs is fine
    4-I know someone who has a micro and their's is broken
    - As for me, I've had my Zen micro for 2 weeks, it was fine no problem, never had any problems with headphone jack. but i have had it only for 2 weeks, before i decided to return for a refund.

    I was wondering why we really needed this thread .. i Think Creative and Us are pretty aware of the probs SOME people have been experiencing ...
    Lets try to help each other not be whinging all the time if people have this prob its best to get an exchange .. whilst it is not ideal .. you expect teathing troubles and problems with some new items ... who hasn`t ever had something that needed to be sent back or exchanged ... Chill people Creative will see us all right.

  • Zen Micro - Headphone Jack Metal Reinforcement Pl

    On 3/4, Cirrus wrote in response to a REALLY long thread about the headphone jack problem with the Zen Micro that it:
    ".... <SPAN>supposedly has been fixed in the newer Zen Micros by adding a metal reinforcement plate to the headphone jack." This according to a customer service person (I believe).
    <SPAN>
    <SPAN>Based on reviews and looking at my options, I would already own a ZM if it wasn't for this apparent design flaw with the jack. But, with this new information about a reinforcement plate, I am again interested.
    <SPAN>
    <SPAN>Does anybody know if the new units are available?
    <SPAN>
    <SPAN>If so, is there any way for me to know, by looking at the box or at the unit itself, if I am getting a reinforced ZM?
    <SPAN>
    <SPAN>I will most likely buy in person at a retail store so that I can check out the player before I buy it.
    <SPAN>
    <SPAN>Thanks.

    Read this thread. http://forums.creative.com/creativel...essage.id=3807

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