Zen Micro Headphone Problem: How long does it ta

Question

Hi all,I took my Zen Micro Unit (purchased March 2005) back to the place of purchase today, so that it could be submitted for service to correct the Headphone Jack problem. I was wondering how long it will take now before the unit is either repaired or replaced, as I am already suffering from withdrawal symptoms... I'm missing my music ? Please, anyone who has had this service performed by Creative, let me know:
a) whether the unit can be repaired or is just replaced, </LI>
b) if the unit is to be replaced can I be assured that the problem won't occur again</LI>
c) how long will it take to receive some kind of notification from Creative?</LI>
Cheers,Brett

Answer 1

how long will it take to receive some kind of notification from Creative?
Since you took it back to the store for the repair, you should contact the store for the updates info. I don't think creative will contact you regarding the repair.Reason, simple. Cos it's the store(directly) that return the player to them and not you. and not creative since they won't know who send those player back except it's from the store.
if the unit is to be replaced can I be assured that the problem won't occur again
No one in the world can assure you this cos there's no 00% unbreakable products
whether the unit can be repaired or is just replaced,
Most likely replaced and not repair according to the majority of the post here.