Zen Micro. I cant transfer the mu

Hi everybody. My english is bad but i will try to explain my problem though. I have a Zen Micro 5 giga since 3 years. I have the last firmware in it. I dont format since or maybe more year couse i have a lots of music inside.Many many times, when i try to transfer music using Zen Micro Media Explorer the green line stops and the Micro doesnt work anymore. So after i have to go into recovery mode. When i clean the % goes over 800%, sometimes 000%. For "cleaning" it takes at least 2/3 minuts. After i reboot. The 2? or 3. time i can transfer the music (by now). Sometimes i have to convert with Altomp3 Gold the songs i cant transfert from Mp3 to Mp3 but using the default settings of this softwere (28bit)My questions are:Why i cant transfer music at the first try?I should format often?Why the "cleaning" goes over 800%?Thank's for any answer

Please refer to:
Re: Error 201
Creative Cloud Installer, when downloading Creative Cloud desktop, has Error code 201: "Problem with the download proces…
Creative Cloud Fails to Update (Error code: 201)
downloading error code : 201
They should be able to help you.
Regards
Rajshree

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