Zen Micro- Indefinitely Froz

[size="2" face="Verdana">I've had my zen micro for about a year, because I got it last Christmas. I've listened to it frequently since I first got it. Just recently, I have come very close to filling up my memory. But I guess I am using too much memory and my zen keeps [color="#6633ff">freezing up. Yes, I've read all of the help tutorials but they talk about [color="#00cc33">recovery mode, formatting,?clean up, and things of that nature. I'd be happy to try those options but I can't even get that far. My player is [color="#6666ff">freezing up on the zen micro logo and I can't even get into any type of menu [color="#ff0000"]at all. I've restarted my player about 20 times now over the course of the past two days. I've tried plugging it into my USB to bring it back to life. No answer. [color="#ff0099">Please help
!!! [color="#330000">My player has a history of "rebuilding library" and freezing frequently but I think my zenny is really at the end of the road now.

Yeah, I can't even get to the [color="#ff6600">menu to format it. Basically I never get to view any menus or [color="#339900">anything because it [color="#6633ff">freezes on the intro. As soon as I turn it on it [color="#6666ff">freezes up so?I can't do ANYTHING. I've tried to plug it into the computer to like [color="#ff0000"]delete some songs and see if [color="#339900">freeing the memory would help, but the computer won't recognize the device because it's [color="#ff0099">on but it can't [color="#ff0099">access my song database. So I feel like there's nothing I can do except buy a new one. I wouldn't mind doing that because mine is old anyway, but if I buy another zen micro, is it possible to [color="#cc00cc">transfer my chip from the old one to the new one so I can at least [color="#cc00cc">keep all of my songs?ps- my player never went to [color="#6633ff">recovery mode on its own because I left it on for a [color="#ff0000"]while with no progress. It [color="#ff0000"]stops at the same screen every time (the one right after the [color="#0033ff">little water drop!)Message Edited by nelli289 on -29-200606:3 PM

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Zen micro just froze up! he

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What should I do? I don't have the original warranty anymore. I don't have a hard copy of a manual either. This is the first mp3 player i've ever had, so i'm fairly new to the whole process and am not sure what to do in order for it to work properly and NOT lose all my music files. HELP! And, just in case I do get this up and working right without losing my music library, is there a way to be able to send my music library back to my computer and save it somehow?
I am fairly computer literate so I'm able to follow instructions or directions, but I really hate the thought of having to download all those songs again, some of them were almost impossible to get in the first place.
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Barb

Barb,
Try running the player into recovery mode and use the Cleanup option there and see if it hel
ps.
Jason

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If the functions in Rescue Mode aren't working properly then you need to contact Creative Support.

Zen Micro freezing on connect

Hi
I just bought my Zen Micro today and had no problems with it at first. I charged it until it was fully charged and then plugged it into my computer. It was detected by the computer and everything seemed to be working well. I ran Media Explorer and imported some music into my Zen Micro. I disconnected my Zen Micro from the computer and tried out the music. Everything was fine.
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So I tried the Clean Disk method and rebooted. It still wouldn't work. I tried to download the firmware update but when I connected my Zen Micro to the computer and tried updating, the firmware program would indicate that my Zen Micro could not be detected even though Windows detected it. My Zen would also freeze up.
So this time I tried formatting it from the same menu with the Clean Disk option. It still didn't work. So I tried using the different USB ports on my computer and it still didnt work. So I went over to my brother's computer and sadly I got the same result. So I tried downloading the updated version of the Media Explorer. Even then I still got the same result.
Can someone please help me~? I really don't want to have to return this lovely player because I got the last Limited Edition box at the store I bought it at. ThanksMessage Edited by hakuto on 0-03-2005 06:38 AM

Has anyone come up with a solution to this problem? I too have ran into a brick wall where the Zen Micro will crash whenever connected to a PC (or mac at that), but will not crash when connected to the AC adaptor. This happens after multiple disk cleanups, formats, and even a firmware reload, although the problem still remains and now I cannot even load a firmware to the player. I also tried using another USB to Mini USB cable I have lying around, only to the same results.
Please help ASAP so I can finish this review...
Best regards,
-R. Scott Clark

Zen Micro Crashes on low batt

I purchased my Zen Micro 5gig last May, and had no problems til January, when while listening the battery went to 0 bars and froze and wouldn't turn off. Took the battery out and it would start, but would freeze on the main screen. I cam on here for advice and I ended up having to reformat. It was running fine since then, and I finally managed to get most of my lost songs back on. And then today, the battery was running low, so I decided to charge it from the computer while listening. I had bar left, was listening fine, hit the pause for a second, and have since not been able to do anything. It appears frozen on that screen. All the buttons still make a sound when hit, but it won't lock or turn off, and appeared to still be charging. After about 45mins the screen went blank, and will now not turn on and will not charge through USB. It was updated with new firmware in Feb. So I was wondering if other experience this problem. What should I do to get it to turn back on? Is it a bug with mine? Do you think I will have to reformat and loose all my files again? :-(?Thanx for your help

agrhhhhhhhhhhhhhhh!
so last night, i installed the latest firmware and did the disc cleanup.
this morning, the zen micro crashed/froze again!!
- turned it on
- creative splash screen (this screen now scares me)
- zen micro splash screen... frozen, started playing song then became bzzzzzzzzzz sound
- removed battery
- started back up in recovery mode
- did disc cleanup
- rebooted
- creative screens again
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worked after that. of course i had to add all the songs back into the now playing.
if i'm going to have to do this all the time, then i'm going to start to regret buying this player.
will reformating the disc help?
do creative techs ever visit this forum?

Creative zen micro froze, stuck in recovery m

my creatice zen micro froze on the CREATIVE screen, i have got it to recovery mode but i am overseas i dont have my usb cable with me and i do not want to lose my data as i dont go home for three months. If i format will it fix the problem without me having to reinstall the software? What should i do?

Thanks for the replies regarding the recovery mode but have already done disc cleanup and nothing has happened am i running out of options? is reformat the only option? If i plug in my mp3 to the computer can i transfer all of my songs onto the computer, then reformat so i dont lose all the data completey? I dont have the songs on the computer, transferred them straight from cds.

Zen Micro Froze Up..PLEASE H

I got a Zen Micro 6GB from my girlfriend for X-mas..anyway when i was changing a song, it froze up on me.. I couldnt turn it off and the key pad froze up to..so i let it set over night and it must have ran out of battery..bc now i cant even turn it on...When i plug it into the USB port it turns on and the battery starts charging but the key pad is froze up still..anyway I need help..so if u could give me ideas that would be swell..thanks
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^ See if resetting your Zen Micro hel
ps.
To reset your Zen Micro:
. Briefly remove the battery
2. Hold the on/off switch to On as you replace the battery
3. This will bring up the Recovery Menu
4. Select Clean Up and once it's done, Reboot

My Zen Micro froze and just won't W

I've seen posts about this same problem, but I found no solution
My problem: While I was listening to a song, it suddenly stopped. I tried to press the play button over and over again but it would not play. The entire touch pad didn't work. I couldn't turn it off either. I took out the battery and placed it back in. Once I put the battery in, a screen comes up as "CREATIVE" and freezes right there. I go to the recovery menu, but none of the options helped. I would try to scan it, but the box would just say "Scanning disc..." and will not change. Finally my battery would just die. I tried to hook up the USB cord and start up the Zen Micro program, but it doesn't work. The program won't even come up. My Zen also makes a strange sound when I put the battery in.
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Does anyone know what I can do? I've read some replies people have made to others who had similar problems, but I'm not quite sure how to follow their directions. If anyone can help me, please try to make the directions really easy to follow.
Thanks.

If none of the options in Recovery Mode help, then it sounds like there's a problem with the player. Customer Support should be able to help you in that case.
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My Zen Micro has crashed/froze...... HE

My Black 5GB Zen Micro freezes up every time i turn it on and when i take the battery out and put it back in it still stops at the (2nd) CREATIVE Screen. I've tried cleanup and reboot and all the other Recovery mode things and still no result!

The Problem occured while i was downloading tracks from Napster and it all of the sudden stopped downloading, so i unplugged it from my comp and retried it later. Thus the problem came about. I bought it June 28, 2005 from a site called BUYDIG and they said to try Creative.

Some one PLEASE HELP ME I'VE ONLY HAD THIS FOR A MONTH AND DAY!Message Edited by toyotatech9 on 07-30-2005 03:26 AM

This happened to me recently... did you try reloading the firmware? You said you tried all of the Recovery options, so I suppose you did... I don't know why that would work, but it did for me... and I had the same symptoms as you described.Message Edited by mattbg on 07-30-2005 06:9 PM

One of a kind problem with the zen micro(which i love)......... PLEASE HELP me bring it back to l

[color="#ff6600" size="4" face="Verdana">I have a creative zen micro and when i try to turn it on?i get?the blue glow but it only goes to the screen that says creative with the copyright info?then it'sfreezes?there and i have to take the battery out to turn it off. Also when i try to connect it to my computer it does the exact?same thing. This is basically all i get out of my zen lately, and its been doing this for a few months now. Ive tried the take out battery while holding on thing... but i dont even get the recovery screen or whatever. And the worst part..... i dont have a warranty. A few things that?might?have led to this problem are
[color="#ff6600" size="4" face="Verdana">I have lost the actual zen micro usb charger<
[color="#ff6600" size="4" face="Verdana">People dont understand the touch pad and use it like a gameboy<
[color="#ff6600" size="4" face="Verdana">I cant fit anymore music <
[color="#ff6600" size="4" face="Verdana">When it'sstarted to freeze?id take the battery out and restart it(poor thing)<
[color="#ff6600" size="4" face="Verdana">I got this as a present last christmas, and it stopped working around the summer time, maybe its just old.. but i dont want to give up on it... even if i do get the zen vision M for christmas

An update...
I downloaded Apple's (rather large!) list of software updates today, and I was finally able to recognize my iPod again. I did a restore using the iPod updater from 06-2006, and all seemed to work OK. (I'm afraid to try the new one again!)
Then I tried to re-load my music library from iTunes, and got stuck. It froze up after a while and wouldn't go any further.
When I disconnected my iPod from my computer, I find 2 podcasts and nothing else, though iTunes told me it had transferred 600+ songs. Those 2 podcasts do play fine, and the basic iPod software all seems to be intact.
So -- anyone get through this connection problem and have any ideas to share??
iMac Mac OS X (10.4.7)

Zen Micro has died and I need to fix it myse

Hi,
I was using my Zen Micro one particular morning for a couple of hours (full battery) where everything was working perfectly. Later that afternoon I attempted to turn it on but nothing happened, not a single thing. Nothing lit up, I couldn't hear the HDD sound either. I thought at first it could be the battery, so when I got home I tried running it from the charger with and without the battery, both times nothing happened.
Under normal circumstances my first course of action would be to simply to get a replacement however I don't believe that will be possible as I voided the warranty recently by fixing the infamous jack problem. I fixed it myself because getting a replacement seems futile as all Zen Micro's continue to have the same design flaw.
Does anyone have any idea why my Zen has completely died on me?
Any chance I can I get a replacement?
Can any of you tell me how I could possibly fix it myself (I take full responsibility if anything breaks)?Message Edited by mark_s on -0-2005 2:05 AM

5G Zen Micro, green
Hey, I had my zen micro for a long time since aug 9 and yesterday it broke down on me. Somehow I can't play anything. When I turn it on, it freezes and doesn't go to the menu. I tried using the recovery mode and clean it up but it froze again.
I don't know how i'm going to send it back to the factury to repair it. My micro was previously repaired like two weeks ago. The bad news is that sending back the my micro requires the reciet, but I have given it to them before and I was sure that they would give it back, but no. So how can I send it back without a reciet.
Message Edited by kemar_frankson on -04-2005 04:4 AM
Message Edited by kemar_frankson on -04-2005 04:5 AM

Help! My Zen Micro is detected but not connected to zen media explorer & mediasou

Hi
recently i just bought a creative zen micro at 5 GB. after installing all the drivers and programs using the installation CD that came with my player, I connected my player through the USB cable to my pc USB root hub.
an auto-detect of my zen micro window pops up at the righthand corner, prompting me to click 'organize' in the creative media source. clicking the organize option, mediasource program starts but while it is loading the music library, an error message: CTCMS, The program has performed a illegal operation......etc.
i tried disconnecting my player followed by opening the media source prog and connecting my player after that. another error message: file operation failed. please ensure that your player is properly connected.
I'm using windows 98 SE on an AMD processor. i was able to use the removable disk mode of my player to store data from pc. However when comes to the media mode of my player, it is shown as not connected status in the zen micro media explorer and in the creative media source program, it's either shown as not properly connected or illegal operation when loading music library from my player. in addition, under the device manager, the creative zen micro driver is shown as working properly. i was also able to upgrade my firm ware to version .02.05. using my pc to connect to my player. However, even before upgrading the firmware, this problem is already present. i have contacted the creative technical support helpdesk for advise on this issue and they have suggested to me various solutions such as checking my drivers if they are updated, reinstalling the drivers and software applications for the media library, installing jet engine service pack for my windows and the MDAC component but still nothing works.
anyone have any suggestions? pls help
thanks
Message Edited by fanaticpat on 05-30-2005 0:20 PM
Message Edited by fanaticpat on 05-30-2005 0:2 PM

Hi,
Sorry I can't help you. I just wanted to let you know I have the same exact problem. It started three days ago and I've been going back and forth with creative support and nothing has worked. I am beginning to grow really distressed. I feel a little better now because after seeing that it's happening with someone else, it is most likely not the player. I am running windows 98 SE as well. I also have an AMD Duron processor. I have a new computer on the way with windows XP I really hope it works. But now I have a new problem. I listed it on the front page of this forum a few minutes ago. My player froze and now only boots up in rescue mode. I am getting so frustrated with my player. If you figure anything out will you be as kind as to send me a message on how you got your player working again? I would really appreciate it. Thanks.
Nick
Message Edited by nichols088 on 06-09-2005 05:33 PM
Message Edited by nichols088 on 06-09-2005 05:35 PM

Problem with Zen Micro TravelD

I had a 5GB?Zen Micro which started "skipping" when I used it with the TravelDock. I returned the TravelDock for a replacement. The Zen Micro worked fine for several months, then started "skipping" again. Finally, one day while using it in the TravelDock, it froze on re-building library and I was never able to revi've it. Note that I never had any "skipping" problem while using the Zen Micro with the headphones-only with the TravelDock. I bought a second 5GB ZenMicro a month ago. At first, all was fine when I used it in the TravelDock. The last few days, the "skipping" has started again. As with my first Zen Micro, I have no problem with any track when I use the headphones. The skipping while in the TravelDock is not always on the same track, and again, those tracks play fine when I use the Zen Micro with the headphones. Has anyone else had this problem Any ideas Thanks for any help!

I've had the same problem since I got the thing, except that it's SPORADIC. Nine times out of ten I can't connect. I've tried other cables, other PC's without bettering the odds.
Most of the time:
() Plug in the Micro.
(2) Hear the USB connection "bong" sound.
(3) "MTP Media Player" window opens. "What do you want Windows to do?"
Take your choice
* Synchonize Media Files to this device using Windows Media Player
* Take no action
(4) It doesn't matter. If I select "media player" it can't find the device. If I select "no action" and then click on "My computer" the flashlight searches, but it can't find it either.
(5) Note the Micro says "Docked" with solid arrows. It looks connected to me.
(6) Unplug the Micro.
(7) The Micro still says "Docked" and now I have to remove the batteries to use it.
I tried e-mail help from creative. They had me try "clean up," they had me try un-installing and re-installing the PC software. None of it made any difference. Finally they suggested reverting back to the old non MTP software. At that point I gave up on them because I had the same problem before I upgraded.
I tried calling creative. They had my try "clean up" which of course did nothing. Finally they said I should exchange the unit. I'm not convinced that would help, and I don't want to be without it for 0-5 days.
Scanning this forum today I see two more suggestions. Let the battery run down a bit before syncing. Don't let the USB root hub turn off the power. I'll try, but I don't have much hope.

Zen Micro iss

My problem is that my computer won't recognize my micro when I try to connect it with the zen micro media explorer or the creative removable disk manager.
But it does sync with WMP0 and the free trial of Napster to go that I have. I have many songs that I ripped from CD's and downloaded from Napster on it right now as proof.
My firmware version is 2.20.05
Will upgrading fix this problem? (I never had to upgrade like it said to for Napster, so I don't know.)
Also, I did an experiment with battery life...Letting the battery run out from being fully charged and doing nothing at all with it, it lasted 8 hours. When I use it though, I doubt I even get 5 hours. Would the firmware help this?

The exact same thing has happened to me twice.
With my first Creative Zen Micro it worked beautifully till I installed the firmware Napster told me to. After that my computer did not recognise the device and only recognised it on Napster or as an MTP Device
Then the Zen froze on the first "Creative" screen when you start it up so I got a replacement.
Now I have a new Zen Micro and the same thing has happened, it is not recognised by the computer, because of the Napster firmware.
This is really annoying.
My mum and sister both have Zen Micros and their computer failed to recognise theirs, they too used Napster.
So I have come to a conclusion that the fault is with the Napster Firmware.
I will now re-install my software and see if that works.
I don't like installing firmware as it takes ages to put all the music back on.
I have downloaded all the possible firmware.

Zen Micro- Indefinitely Froz

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