Zen Micro Installation issu

Ok, so I put the disk in and chose Full installation and stuff, but eventually when it gets to 39% is freezes and this error message comes up saying DoInstall fails to launch D:\CDRipwiz\Setup.inx DoInstall return error code is -2472332. Then I click ok and the error message comes up saying, can not continue istallation, error -00. Please help, I would like to get this issue solved so I can use my new player.
Thanks,
-Pete.

Just to let you know. After about 6 hours of pain staking searching and trying different things I managed to get around the error. I ran a Windows XP disk cleanup to remove all Download Program Files, Temporary Internet Files, Recycle Bin, Temporary Files and Compress old files. I then tried to reinstall the MediaSource using the Custom Option and deselecting everything. This just installed the base MediaSource application. I was then able to install the plugin and other bits by Updating from the Creative Download site.

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FIX: Zen Micro Installer Error - "DemoShield Player has encountered an error.

I just thought I'd post a solution to a problem I was having with the Zen Micro Explorer software installation because it might help someone else. Also, this forum is well indexed by search engines so it will be easy for people to find. It took me well over an hour to track this down.
After starting the Zen Micro Explorer Installer CD, a full screen splash is shown of the creative logo and then DemoShield is started for the software install. It shows an intro screen where you must click 'Next,' on clicking next the DemoShield program was crashing with the generic Windows error "DemoShield encountered an error..." The problem appears to be a software conflict between DemoShield and Apple's QuickTime (any version as far as I know). Disabling the QuickTime startup entry does not help, installing in Safe Mode does not help and exiting any instance of QT in the system tray does not help either.
To fix the problem you must un-install the QuickTime software from your computer by going through the Add/Remove Programs screen in the Control Panel. Once un-installed, run the Creative installer CD again, this time it will run correctly. Follow the on-screen prompts to complete the install.
<i>Please note that if you have installed iTunes on your system it will not run while QuickTime is uninstalled, this is normal. Re-installation of QuickTime is covered later in this post.</i>
When you have completed the install and restarted your computer you can re-install QuickTime. At the time of writing (4th Sept 2005) QuickTime and iTunes are bundled in one download package so you must download both. You can <a href='http://www.apple.com/QuickTime/download/' target=_blank>get the bundle here[/url]. Let it download and run the installer. If you already have iTunes installed, the installer will 'Repair' your installation, detecting that QT is missing it will re-install. If you do not have iTunes the installer will installer iTunes and QuickTime.
When you have completed the QuickTime+iTunes install you have got around the DemoShield issue. I hope this of use to anybody with a similar problem.Message Edited by PhilM on 09-5-2005 02:30 AM

Hi Jeremy,
I knew it was an issue with QuickTime because I clicked on 'Send Error Report' on the error message and it took me to <a href='http://oca.microsoft.com/en/response.aspx?SGD=0b73e24-7433-4ee-ac4c-49956d08c85c&SID=623' target=_blank>this page[/url]. It states "An analyst at Microsoft has investigated this problem and determined that an unknown error occurred in QuickTime Player. This software was created by Apple Computer, Inc.."
My QuickTime version is 7.0.2. My operating system is WIndows XP Home (Athlon 64; 52Mb RAM)
Eventually I just tried uninstalling QuickTime and it wroked after I did that. Some screenshots: <a href='http://www.phantomphil.co.uk/ZM/' target=_blank>Click[/url]
The contents of my disk.id file reads:
Creative Zen Micro
ZENM-CDSD-W-LB
Hope this hel
ps.
Message Edited by PhilM on 09-5-2005 02:45 AMMessage Edited by PhilM on 09-5-2005 02:48 AMMessage Edited by PhilM on 09-5-2005 02:49 AM

Zen Micro Installation help...please

I just got a 5 gig Zen Micro. All was well until I attempted to install the program in the computer, which led to "Error code -600", which told me to clear my temp folder and check my internet connections. I have a cable connection, windows XP, and Norton antivirus. Does this have anything to do with my problem? If not, what am I doing wrong?
please, someone, help. I'm about to ritually disassemble my micro.
thanks and happy holidays
-CmF

ok i found the problem.
after a few hours of googling i found that the error is caused by an outdated version of windows installer.
to fix this problem on your computer find the folder
C:\Program Files\Common Files\InstallShield
and rename it to
C:\Program Files\Common Files\InstallShield-old
and then run your install again that should fix your problem

Zen Micro - Installation CD error mess

Hello there...
I just bought the Zen Micro today, and as I was attempting to load the installation CD, I received the following error message:
"Exception occurred: Stream write error"
Does anyone have a fix for this problem? Thanks very much!
ZB

Try download the separate elements of the installation from Creative's site, click the link Support > Downloads on this page.

Zen Micro Installation P

Hi,
I have a Zen Micro and am currently away and would like to play my zen through my friends laptop. However, my installation cd is at home and I can't find it on the download page (unless i don't know what i'm doing !).
Can someone post a link to the installation or point me in the right direction ?\
cheers pezza

Hi Pezza,
You didn't mention which firmware you have on the player, check that first.
If it's version .x - get these files from our Downloads page, and install them in the same order as listed:
Creative Zen and Jukebox Driver Upgrade version .30.03 - JB3MV2_PCWDRV_US__30_03.EXE
Creative MediaSource Player/Organizer 3.30.2 - CMS_PCAPP_LB_3_30_2.exe
Creative Zen and NOMAD Jukebox plugin 2.00.20 for Creative MediaSource - CMS_PJB3_PCApp_LB_2_00_20.exe
If the firmware is version 2.x, then you can get the second file from that list (MediaSource), and get this plugin:
Creative MediaSource Plugin for PlaysForSure devices (version .00.8) - CMS_PCMTP_LB__00_8.exe
And Windows Media Player 0 from Microsoft's site.
You can get all the blue updates from our Downloads page, just select the Zen Micro in the list and it will show you all the files that are available.
Cat

Zen Micro installation problem - file "data2.cab" neede

Hey
Trying to install my Zen micro software when it says, " Please insert dist that contains the file data2.cab"
I have the installation CD so why is file not on it'sDan

It might be a problem with the CD, but it sounds an odd error to get.
You can of course download the latest drivers and software from the download page for your player, so this is probably the best workaround as well as getting the latest software.

Zen Micro installation CD ISO h

Installation CD for Windows XP and older OS for Zen Micro.
Part
http://www.megaupload.com/?d=422F8CH3
Part2
http://www.megaupload.com/?d=40534I2B
Download all part and part 2 to the same folder, unrar, burn the ISO of the installation CD and then run installation from this new CD.
Note: Link error corrected now.
Message Edited by BadBoy on <SPAN class=date_text>08--2005 <SPAN class=time_text>0:04 AM
Message Edited by BadBoy on 08-2-2005 09:3 PM

johnston2 wrote:
Or just go to http://www.station-drivers.com/page/sb%20audigy2.htm and get 3.20.72 & 3.20.78
I successfully loaded 3.20.72 overtop of MediaSource 2, then loaded 3.20.78. I noticed that they have 3.30.04 listed, but when I loaded it my system didn't appear to update.
I remember their sound card mediasource will only install if you have a creative sound card in your computer. I don't think it will install for people who don't have their sound card.

Travel Dock Zen Micro volumn issue

I just got the Travel Dock and I put my Zen Micro in but it isn't very loud.
I have the volumn on the docking station all the way up and the volumn on the Micro all the way up, but it isn't very loud. Any suggestions?

I also have the same issue. I can hear the background music and backup vocals, but the main vocals are really, really quiet - like the singer has locked themselves in the bathroom and the rest of the band are in the room with me!? Plus, the volume will not go up very high. Does anyone have any ideas about this?

*sigh* zen micro installation probl

from searches, i see that this is common. haven't found a good solution to it yet, though.
i just bought a zen micro 6GB for my girlfriend. (awww). i have XP, and installed everything on the disc except acrobat and the aol shortcut.
creative mediasource installs fine .... the zen micro explorer installs fine .... but when i plug the player to the computer, it ) doesn't charge and 2) isn't recognized.
there is a yellow question mark on its usb port when i search for it.
what am i doing wrong?

Your chances of getting it to work when XP has a service pack is greatly increased. There are some who have got their player working on XP without a service pack, but on many systems a service pack is necessary. As far as I can tell it doesn't matter if you have SP or SP2 installed, there is no difference in success rates.

Computer not reading my zen micro installation

just wondering if i can download the creative mediasource some other way. im trying to install the software onto my new computer but my install cd is scratched. is there another way to install this software? my brother has a zen touch installation cd. can i use that instead? any help would be appreciated. thanks.

The driver and software for that player is available at the download page.
Jason

Zen Micro Installation Help PLEEEAAASSSEEE

My computer does not detect my zen micro nor does the software it came with. I reset it completely- there is no firmware on it. So is it possible for my computer to detect it, even if it doesnt have firmware? Right now when i boot up my micro it goes straight to Recovery Mode. thanks sooo much for any help...

It's very similar to the procedure described here in the Zen FAQ at Nomadness.net.

Zen Micro Installation CD L

Hi, still having loads of problems with MediaSource, still doesn't want to work properly.
Until we get a new computer I'm having to li've with it, but I am now having trouble trying to find which software I need to run Zen Micro on it, having lost the software CD that it came with. I cannot put music on it until I find the software, but is it available as a download from the site? I can't seem to find anything. Many thanks in advance.

Thanks, but I have been there, I have no idea what it is I'm looking for... I don't want to update the firmware on my player because it's not the player that has a problem and I don't want to have to restore all of my music. I just want to be able to find the right software that would have come with the CD. I don't know what this software is called in the download list, there are no names for downloads that are self-explanatory. Can anyone help please? thanks.

Zen micro installation probl

Hi guys...
after installing CD software , I reset my PC, and when then I plug the Zen Micro I always get an ask from Win ( whatever 2000 or 98 ) to install drivers... I'm maybe doing anything wrong?

It shouldn't make any difference whether USB or 2. I'm not sure where the drivers are unpacked to (I'm having a similar discussion in another thread) but for the earlier Zens it was C:\Program Files\Creative\Jukebox 3 Drivers. You could check there, and if it exists do a manual update. Failing that do a search in the C:\Program Files\Creative directory for *. INF and then try pointing the driver update to any directories it finds.
It might be there's another problem though if this player is working and being installed on other PCs, but not this one.

Creative Labs Zen Micro installation drivers need

This must be the only mp3 player that requires installation on every computer you want to download music files on to. Major pain in the ass, IMO. But if anyone would be so kind as to send me the installation drivers, I would be extremely grateful. I lost the original installation CD and don't want to purchase another one through the Creative site, which I think is really stupid too. That should be free. Other than that minor issue, I love my Micro!!

klsassi,
As OSUScooby mention, all the driver/application you need to sync with the player can be downloaded via the download section within the website. Also, it's definitely not the only player on earth that require driver/software to work with.
Jason

Zen Micro Battery Issue: Won't Char

Hello:
I got my Micro for Christmas and really like it so far. I also got lucky and received one of the limited edition ones with the extra battery. However, it doesn't appear that the extra battery charges to full. I have the new firmware and everything, but the second battery won't charge to more than two bars. Has anyone else experienced this, or does anyone else have a possible solution? The other battery works fine.
Thanks!

Thanks for the advice. I ran the battery to dead, and then I plugged it in. However, the player wasn't doing the normal "glow" thing, although it was showing the battery charging icon. I then plugged the player into my laptop, whereupon it started glowing. After putting it back into the regular charger, it worked fine. The same issue happened with the other battery (the glowing stopped, but after plugging it into the laptop it worked again). Weird, but it works fine now!

Zen Micro Installation issu

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