Zen Micro Is fro

Hi I hope someone out there can help me. My MP3 is frozen at the recovery screen and everytime I try to update the firmware it stops halfway thru any suggestions. This is driving me crazy.Kim

Customer Support says that I have to replace/repair my device. It will cost me, just the shipping @25$, thereafter, the cost will depend on the problem. But if the problem is the hard driver, they will need to replace it.
My device is just a little bit older than 4 months. I wasn't a frequent user, not even every day. Mainly,?I just used it ?for recording, and I was very stupid and didn't save the last recordings!!
!!! I already lost the confidence in this devices (CREATIVE LAB).
They have to create a more efficient system that doesn't break down so easy. Do you imagine that your computer were working so badly? I think Creative Lab doesn't know how to work with nano technology yet.
MG?

Similar Messages

Zen micro has fro

zen micro has stoped working will not turn on .when you put battery in all that happens is creative copyright screen comes on nothing else happens and it will not go into rescue mode help!!!

Are you sure ur doing resuce mode right?
) Take Out Battery
2) Hole power switch down (keep holding it to on postition)
3) insert battery
4) Let go of power button.
then try disk clean up, formate and finally if worse comes to worse relod os..if non of those work then send it back

Zen Micro Completly Fro

Not only does it freeze at the start up screen,
but when i enter recovery mode that is frozen as well
the battery has charge in it
i didn't overload it
and the computer does not reconize it
Windows XP Pro
AU3 Motherboard
AMD Athlon 3200+ Barton core
Sound Blaster 24 bit
Radeon X-700
Chenming Case

Are you sure ur doing resuce mode right?
) Take Out Battery
2) Hole power switch down (keep holding it to on postition)
3) insert battery
4) Let go of power button.
then try disk clean up, formate and finally if worse comes to worse relod os..if non of those work then send it back

MY ZEN MICRO IS FRO

First it jammed on the Creative page. I tried to put into recovery mode but it's just frozen on a blue screen. I can't switch it off without removing the battery. Can anyone help?

Dear All,
I'm having lockup probs as well. The problem with the following script, posted by Catherina, is that when it's frozen, YOU CAN"T SWITCH IT OFF! I'm very very very annoyed at watching my beloved ZMP have a fit when I remove the battery when it has locked up. So my fall back is to wait for the lockup to drain (root) the battery until I go for another recharge.
<EM>From Creative Labs</EM>
<EM>. Make sure that battery is charged.2. Detach your player from the computer, and ensure that it is turned off.............3. Remove the battery.</EM>
I have a MicroPhoto and have just gone through a "Cleanup" as per the FAQ in the user manual. I li've in hope that it stops the freakxx lockups and gets me more than 4 hours battery life.
I get one loxckup out of every charge so I'm "getting very very annoyed".

ZEN MICRO FRO

Hey Forum
I've had my cute little white zen micro for almost a year now. We were the perfect couple, we went everywhere together. It went with all my clothes, it seemed to never run out of space, it fit snugly in all my jeans, we were so happy, but then, about a month ago, shock! horror! my little zen died on me I was walking down the street and as I changed a song it froze and then went blank. Since then I haven't been able to get it to work, all it does is display the 'creative' logo and then just illuminates a bit and thats it. I don't know whether its a common problem or not? If anyone else has experienced this kind of thing, please reply, the player is going to run out of its warranty in less than a month! PLEASE HELP !Thanksanna

Duplicate post.

Creative Zen Micro fro

I'm trying to star my MP3 (Micro Zen) and it doesn't enter to the system. It frozes when the words "CREATIVE" appear, after that it stays there forever. I though it was the battery uncharged, but when I tried to charged (using my computer, because I don't have the adapter) it doesn't work. Many times when the battery is low the player frozes, but then I charge it and it is ok. But this time it doesn't even allow me to charge it. I went to the rescue system, following the instructions online, but when I execute any of the options it frozes again. I don't know what to do, and the worse thing it is that I recorded some important material, and I want to rescue that!!!! Please help

No, songs purchased on iTunes are a protected AAC format, this is not compatible with the Zen Micro.
Cat

ZEN Micro - weird probl

Hello.
Im having some reeealy weird problems with my zen micro. Im not really sure what happened to it since i didnt do anything unusal. i just set the alarm and thought id also charge it through the night and as i pluged the AC adapter and turned the player off it froze at 'shutting down...'. so i had to unplug it and remove the battery to turn it off. but when i tried to turn it on again it froze at 're-building library'. i removed the battery again but after i tried to turn it on it froze again and again. so i tried the clean up thing, but it did not fix the problem so i had to format the dri've. after formating the player seemed to work just fine so i started transferring songs. but it froze just after i transfered some 30 songs. i removed the battery again and tried turnimg it on again, but it then froze at 're-building library' again. tried clean up again but in the end i had to format it once more. after formating i tried transferring songs again but it froe again just after transfering less than 50 songs! no matter how many times i formated it the problem kept occuring again and again. so i upgraded the firmware to 'plays for sure' and tried transfering songs using WMPlayer. that did not fix the problem either. i cant seem to be able to get more than 200 songs on the player without it freezing. the strange thing is that now (using the plays for sure firmware) after transfering some songs - when it freezes and i remove the battery it does not freeze at 're-building library' anymore. it rebuilds the library and starts up normally. when i select music library everything seems to be okay too. but when i add some tracks to selected music and go to 'now playing' there r no artist names or song titles - it does not display any info. clean up does not help and after i format the dri've again and upload some songs everything works fine again, but when i try to transfer more songs it freezes again and i get no titles again and have to format it again.
i tried uploading songs in small portions - like 30 songs, then turning it off for half an hour and then uploading another portion but it freezes eventually anyway and i have to format it again.
im not really sure what to do - i think i've tried almost everything. is there anything else i could try? and what could be the problem? cause i thought maybe some mp3 file was corrupt or something. but i dont think so anymore since it froze when i was transfering my coldplay's albums once but when i formated and tried transfering those albums again the player did not freeze.

I think you've tried all that you can. Time to contact Creative Support, links for which are in the FAQ post.

Zen Micro RMA questio

I got a question for all the creative zen micro mp3 player owners. My sister and I just just our Zen's back from Creative for the RMA services. Mine had the earphone jack problems and was freezing up @ the creative bootup logo. My sisters problem was only locking up and freezing @ that bootup logo screen. Now im wondering since mostly all Zen Micro's have this problem... did they fix our players or just PIITB us over with a replacement? If they sent us a replacement than most likly it going to face the same problems in the near furture. We both received the same colors back, but it looks kind of new but were not exactly sure.
Oh ya, i sent it in on monday and they sent it back out on friday ;/ Kinda of quick huh?
ASSY, Zen Micro 5GB Red PD-MD0004 xxxxxxxxxxxxx Product Not Yet Tested
Well i never rcheked my RMA Status before i got it back.. i just got it back and checked online and it says that lol. :/ WTH
Heres my RMA Number for any CL mods- 5nov36339
:/ My serial number is differnt i just notice fro mthe RMA screen. So did you guys reinforce the earphone jack problem or just sent me another which is going to break just to shut me up for awhile? Or sent me a new player with a fixed earphone problem?
Thanks- Just a curious owner.
-edit: So, its smart to buy the "ZEN Micro Protection Plan" for $40 =( ?Message Edited by s4rge on 2-07-2005 02:48 PM

i searched the interweb when i first got the problem. lol =) Abunch of people said the earphone problem is common on the micros. We have 4 zen micro in the family and have 4 had the earphone jack problem. Don't get me wrong i like my ZM alot, but i just dont wanna run into this problem again =( I searched on this forum and read people complaing about getting the replacement and having to RMA the 2nd ZM for the same problem later on. Makes me a sad panda lol and the 4 micros we have in the family all are treated with care and still devlopled the jack problem.
http://search.yahoo.com/search?p=zen+micro%2Bearphone+jack&sp=&fr2=sp-top&sm=Yahoo%2+Search&toggle=&ei=UTF-8&fr=FP-tab-web-t&SpellState=n-66788595_q-u2NF0xPoJABS%2FeS0xFAq3wABAA%40%40Mess age Edited by s4rge on 2-07-2005 03:46 PM

Zen Micro - transfer lock ups with latest firmwa

I've been trying to transfer mp3 files to my firmware upgraded Zen Micro and find that the transfer slows down and then locks the player after 30-40 files have successfully copied. This happens with ..0 and 2.2.02 firmwares.
The player will then remain in a 'acti've' docked state (black arrows) until the battery is removed. After this lock up tags on the mp3 files are messed up and display Chinese looking characters in the Details View.
This happens on two different computers with USB2.0, one Intel based and the other AMD.
Two questions - anyone know if this is a known issue being worked on for an imminent firmware update? And secondly - is the problem aggravated (or even created) because I am trying to copy files over from a directory tree (mp3's sorted into artist/album/ folders) rather than one flat folder with all mp3s in it (ie. in one single folder).

nzOdy wrote:
I've been trying to transfer mp3 files to my firmware upgraded Zen Micro and find that the transfer slows down and then locks the player after 30-40 files have successfully copied. This happens with ..0 and 2.2.02 firmwares.
The player will then remain in a 'acti've' docked state (black arrows) until the battery is removed. After this lock up tags on the mp3 files are messed up and display Chinese looking characters in the Details View.
This happens on two different computers with USB2.0, one Intel based and the other AMD.
Two questions - anyone know if this is a known issue being worked on for an imminent firmware update? And secondly - is the problem aggravated (or even created) because I am trying to copy files over from a directory tree (mp3's sorted into artist/album/ folders) rather than one flat folder with all mp3s in it (ie. in one single folder).
I'd try transferring fewer files at a time and see if that works.
You might be on to something with copying from a directory tree too. See if transferring the files in smaller groups from one folder helps out.
You can always organize the artists/albums later in Zen Micro Media Explorer or Creative MediaSource.

New Zen Micro will NOT connect!

Hello all,
I just bought a Creative Zen Micro player. I installed the software, charged the battery to full and guess what.....the Creative software does not recognize my player as being connected. And yes, I've checked device manager to see if it appears. It does, with the correct name and everything. So what is the problem? I've read other messages on this forum about this problem but it usually seems to be a problem after installing a new version of firmware. But this hasn't been done in my case because I haven't been able to get the stupid thing connected in the first place.
I'm confused as to what to do next. I've tried resetting it by removing the battery and then holding the power button but this hasn't worked either. I first was using a usb hub to connect but after reading that you should avoid this, I tried plugging directly into a usb port on my machine. That also didn't make a difference. I've unistalled the player from the device manager about 5 times and reinstalled it. I've tried reinstalling the creative software/drivers about 5 times and no resolution. I've followed instructions from the Creative website step by step as the proper way to install the software but nothing works. I'm extremely disappointed to bring home a product that does not work out of the box. Oh, and yes I have Windows XP Pro so the OS isn't the issue here. I guess I will just return this useless product unless someone else has another idea that I could try. I'm really at my wits end.
Thanks for listening to this short novel,
Drawn-a-Blank

The software that will not recognize the player is the Zen Media Explorer and Media Source. I'm not sure what firmware I have and I can't check since I'm not at home. But, I can't install new firmware even if I wanted too since it won't connect. However, I have downloaded the lastest drivers but I don't think I've installed the lasted version of Zen Media Explorer, so I guess that is one other option.
Message Edited by drawn-a-blank on 07-23-2005 09:30 PM

Bought Zen Micro to replace Zen Nano Plus - Can't get it to work

HiSorry if this was answered somewhere, but maybe i'm just dense. Can't seem to get things going. I used to have a Zen Nano Plus which worked fine on my PC - Win XP SP2.Picked up a used Zen Micro - I thought that it would be better because of bookmarking - but I have yet to get it to work.Zen Micro says Version 2.20.05?Here is a list of what it says is loaded on my PC[Creative Product-PID][Installation Log]
8 May 2006, Creative Zen Nano Plus Pack
8 May 2006, Creative MediaSource Zen Nano Plugin .00.07
8 May 2006, Zen Nano Plus Media Explorer 2.00.0
8 May 2006, Creative Audio CD Ripper .60.0
7 May 2006, Creative MediaSource Plugin for CD Burner 3.0.8
7 May 2006, Creative MediaSource Player/Organizer 3.30.2
7 May 2006, Common Audio Driver Interface .03.29
3 May 2006, MediaSource AudioSync Plugin .0.03
3 May 2006, MediaSource NOMAD Jukebox 2/3/Zen Plugin .0.03
3 May 2006, Creative Music Store Plugin .00.09
3 May 2006, Creative MediaSource Zen Nano Plugin .00.03
3 May 2006, Creative MediaSource Player Skin Pack .0.06
3 May 2006, MediaSource NOMAD MuVo Plugin .0.0
3 May 2006, MediaSource CD-ROM Burner Component 3.0.
3 May 2006, MediaSource Detector 3.00.7
3 May 2006, Common Audio Driver Interface .03.
3 May 2006, Creative MediaSource 3.20.57
3 May 2006, Audio Device Selection .0.05
3 May 2006, Creative System Information .0.3
3 May 2006, Zen Nano Plus Media Explorer .0.03
3 May 2006, Creative Audio CD Ripper .60.06
Have tried to download drivers and software for Zen Micro. When I try to run it though, it does not install because it says that I do not have device connected. Have erased everything off of Zen Micro, but have not reformatted. When I attach Zen Micro to PC, Zen Micro displays "booted" & PC displays "Zen Micro" for a second or two, then switches to "MTP Device"?. Do I need to erase everything from the Zen Nano Plus first?2. What do you think my next step should be?Thx???

Welcome to the Apple community.
If you are referring to adding a secondary account, to a single device, then you can do this at system preferences >mail, contacts & calendars.

Creative MediaSource won't recognize my Zen Micro all of the sudden!! What is going o

When I first began using my Zen Micro, Creative MediaSource worked fine. I could start my player and it recognized it right away. Then I was told I had to update my firmware and download an update to MediaSource. I did both but shortly thereafter I started having problems! Primarily, when i plug in my Micro a window pops up where I have 3 options, none of which are Creative MediaSource. The window has "MTP Media Player" across the top bar, but i havn't a clue what the "MTP" stands for. The 3 options given are "Sync your music using Napster", "Synchronize media files to this device using Windows Media Player", and "Take no action". I initialy tried "Take no action" and then opened MediaSource only to find it didn't recognize my Micro any more. I then e-mailed Creative for help and got a reply telling me to.............
Thank you for contacting Creative Technical Support.
In regards to your issue, you can try uninstall and reinstall
MEdiaSource with these procedures.
. Click START -> RUN -> type MSCONFIG and click OK.
2. Click SELECTIVE STARTUP and then uncheck LOAD STARTUP GROUP ITEMS.
3. Apply the changes and reboot the computer when prompted.
4. Uninstall MediaSource from the system using ADD/REMOVE PROGRAMS.
5. Manually delete the MediaSource folders from the computer system :
C:\PROGRAM FILES\CREATIVE\MEDIASOURCE
C:\PROGRAM FILES\CREATIVE\CTCDDB
C:\PROGRAM FILES\CREATIVE\MEDIA MANAGER
C:\MEDIA\MUSIC
6. Right-click your My Computer icon and click Properties.
7. Click the Hardware tab and then click Device Manager.
8. Remove any listings for Creative NOMAD products in the Device
Manager
(they will most likely be located in the Uni'versal Serial Bus
Controllers category).
9. If you have a category call Other Devices, look for listings in
there
called USB Device. If you have any, remove them.
0. Install MediaSource only from the original installation CD.
NOTE: DO NOT OPEN MEDIASOURCE WHILE PERFORMING THESE PROCEDURES.
Also, you can try reloading the Zen Micro's firmware through recovery
mode.
Move and hold the Power button to the Power On position and re-insert
the battery to the Zen Micro. Hold the Power button until the rescue
mode appears.
Clean Up: Performs a disk scan on the players hard disk
Format: Formats the players hard disk All contents will be lost
Reload OS: Reloads the Operating System on the Jukebox. Do not select
this option unless you have downloaded the firmware. Reloading your OS
will not effect the contents of the files stored on your Jukebox Zen
Reboot: Reboots the device
Please attempt the options 'Reboot' and 'Clean Up' first. If they do
not
help, you must try 'Reload OS'. To do this, you must have a downloaded
firmware from our website ready. Please let us know the results after
these steps, as soon as possible.
For faster service please reply with previous correspondence when
replying to this email.
Best Regards,
Technical Support
Creative Labs Americas
"Get Creative"
I followed the directions, but 3 of the folders listed in step 5 didn?t exist (only C:\PROGRAM FILES\CREATIVE\MEDIASOURCE did), there were no Creative NOMAD products listed as in step 8, and there was no ?Other Devices? as stated in step 9. I did everything else for all the steps through step 0.
I then re-installed Creative MediaSource from the CD only to find it still didn?t recognize my player! I?ve now done this twice with the same results!
Zen Micro Media Explorer doesn?t even recognize my Micro when it'ss plugged in! It just keeps saying ?The device is not connected. Please connect your Zen Micro to the computer?.
I?m hardly a tech expert, but it seems to me that something on my PC is detecting my player and decieding for itself that the only 2 programs it will let manage my Zen Micro are Napster and Windows Media Player. If this is the case where do I go from here?!?!
Moderator Note: Removed the name of the Email Advisor. Please do this in the future when posting email responses from Creative.Message Edited by Jason-CL on 07-2-2005 02:05 PM

LakeTahoeGuy,
Just as SSR mention, if you're using v2.xx.xx (MTP) firmware then you will need to get the correct version of Media Explorer that support this firmware and also install the MTP plugin for MediaSource. Both the software and plugin are available from the site SSR mention.
Jason

I've installed firmware for my zen micro, now i can't use my creative software! Please he

I wanted to download some music from napster and to play it on my player it told me I needed a firmware upgrade. I knew from buying my player that I probably would need to upgrade so I did. Once I installed the upgrade, and plugged my zen micro in and now it will only let me use windows media player? to transfer my music to my player. I hate this software as it doesn't work brilliantly, I was really happy with the creative software, but now when I plug in my micro and open the creative software it won't recognise it. I've tried reinstalling the creative software but its made no difference. Also, a box keeps coming up with something called MTP what is this? Can anyone help me with this problem? I would really appreciate it!

MTP is microsoft's media transfer protocol. Essentially, your micro can now connect to WinXP SP2 computers with WMP0 without loading Creative drivers.
The new firmware you installed allows you to drag and drop files to your micro using windows explorer. In order to use any of Creative's software, you'll need to download and install updated versions from their website.

How to transfer all music in my Zen Micro to either my PC or another mp3 player....help ple

i have a creative micro zen with about 000 handpicked and some very hard to find songs on it...i don't really have trouble with the player itself, just the software and the continous problems seems like everyone is having with something... my question is this..........if i wanted to get another mp3 player as a backup in case this one crashes, then what does everyone think about one of the smaller ipods? what about their software and such? and, if i do decide to get an ipod, then how would i transfer all these 000 mp3 songs onto the new ipod? would there be an issue with the fact that they are not bought from itunes?? would it not be safe to do that? and if it is okay to do that,? how would i transfer the songs back onto my PC, as i have tried everything suggested on this board recently in trying to do that using Mediasource and it just won't work even after downloading all new plugins etc. if someone has an idea about this, please let me know step by step if possible about how i can get these songs that are valuable to me from my zen micro, to my computer, and then onto another mp3 and if ipod (nano for instance) is a wise choice or if there is another player in the same category that others have found they have waaaay less problems with and better support/service with it's?any help anyone gives would be greatly appreciated!? i appreciate all the suggestions to my other questions as well!?thanks,barb

for a new mp3 player, i would get this one, its awesome (and the one i would get if i had a choice instead of my microphoto that broke)... here's a link
http://reviews.cnet.com/Samsung_YP_T9_4GB_black/4505-6499_7-3208083.html the 4gb one is $80, the 2gb one is $30... so thats cheaper than an ipod, and much better features and stuff

Can I transfer Music from One Zen Micro to another Zen Mic

Hello,
I've had my Zen Micro (Green) for 3 weeks now and now my girlfriend wants one a Zen Micro too, which she'll get in the next few days. I was wondering if there's any way to transfer mp3s from my Zen Micro to hers?
I was thinking if I plugged 2 Zen Micros into my PC and then load up the Nm=oman Player and just drag the songs from one Zen Micro to another......will that work. Or is it best to just drat the songs onto the PC and then transfer them onto my Girlfriend's Zen?

I would imagine you can do that .... although you may need the latest firmware 2.xxxxx which would mean you have to use WMP 0 ...
I should wait until she gets hers then plug it into your PC and see if it recognises it .... if it does you have no worries .. if not post again and everyone will do there best to help out

Zen Micro Is fro

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