Zen Micro is NOT detected by Creative MediaSource Organizer or Windows Media Pla

Well, I have read through a good part of the message forum and have found nothing to help my case and I believe, truly believe that I have tried everything!

My Zen Micro is detected by my computer and when plugged in I am prompted by MTP Media Player to
Launch Windows Media Player and synchronize files </LI>
Take no action</LI>

If choose to launch Windows Media Player it does not detect the portable device
If I choose to take no action and launch Creative MediaSource Organizer instead, the device is still not detected.

I have checked my Device Manager and it says that the device is working properly, drivers are installed (this is the most common problem ? but for me this is the part that is working correctly).

When I open the Zen Micro Media Explorer it tells me that the device is not connected. I cannot transfer music files with Windows Media Player or Creative MediaSource because both programs do not detect the Zen Micro.

I should note that the Zen Micro does work properly on another computer in my household.

Can someone please offer suggestions?
Thanks

Ha ha ha! Sucess at last!
I got it working now!
I was missing a step in the second suggestion (link posted by DM) to edit the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\U SB and add "EVERYONE." Plus I didn't reboot right away! I guess that would help too. Sorry forgot to do that.
THANK YOU! The support on this fourm is wonderful! Glad to see the help is here for Creative products.

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Zen Micro is detected by Creative MediaSource Organizer or Windows Media Pla

Well, I have read through a good part of the message forum and have found nothing to help my case and I believe, truly believe that I have tried everything!

My Zen Micro is detected by my computer and when plugged in I am prompted by MTP Media Player to
Launch Windows Media Player and synchronize files </LI>
Take no action</LI>

If choose to launch Windows Media Player it does not detect the portable device
If I choose to take no action and launch Creative MediaSource Organizer instead, the device is still not detected.

I have checked my Device Manager and it says that the device is working properly, drivers are installed (this is the most common problem ? but for me this is the part that is working correctly).

When I open the Zen Micro Media Explorer it tells me that the device is not connected. I cannot transfer music files with Windows Media Player or Creative MediaSource because both programs do not detect the Zen Micro.

I should note that the Zen Micro does work properly on another computer in my household.

Can someone please offer suggestions?
Thanks

Strange that WMP doesn't detect it, presumably you have v0? Worth checking the link "problems with connecting using MTP firmware" in the FAQ post and installing the hot fixes.
Also make sure you have the latest software with MTP updates, by downloading and installing the following:
. Creative MediaSource Player/Organizer 3.30.2
2. Creative MediaSource Plugin for PlaysForSure devices
3. Creative Zen Micro Media Explorer Web Update
Before installing connect the player to the PC. Then install 2 and 3 (the player must be connected for to verify you have a Creative product).

Zen Micro 5gb not detected w/ USB ca

i just got my new micro and have had no luck getting the usb cable to work.
) i installed all of the spyware-bloated software required to copy music over to the player and found that none of them can detect it. not even the removable disk mode works. (and yes my usb port works - i even tested 2 other computers to see if they would pick it up)
2) after wasting hours of my time going through the forums and reading anything even remotely related to Zen Micro usb problems i finally decided to go into recovery mode and "Reload Firmware."
3) after plugging the player back in to see if it will be recognized by windows and then reload the firmware, it continues to go undetected. (i ran the "Creative Zen Micro Firmware update" with the micro connected through USB and it does not detect it.)
*) concerning the quote about the removable dri've feature
"If you are using a shared computer in school or at the office, and installing Zen Media Explorer is not possible, you can still transfer data files. However, you must enable Zen Micro?s Removable Disk mode when you do this."
since you do not even need any extra software to use the removable disk feature, besides an OS like WinXP, i'm assuming that either the player or the usb cable it came with is busted. in either case i'm planning to get it exchanged for a set that works.
am i the only one who's run into this problem? any feedback/suggestions would be greatly appreciated.Message Edited by assman on 09-2-2005 0:50 PM

assman wrote:Thanks for the information! Quick to the draw and very helpful I'm surprised you're not part of the official customer support team
It would be nice, but they don't have any facility for remote working (I'd have to work from Brazil, my current location). Aside from issues of them actually having vacancies etc. Maybe if everyone sends an email to Sim Wong Hoo.... I'd very much like a job, as getting one here in Brazil is proving impossible for a Gringo like me
Anyway, I hope you get your player replaced ASAP and can get on with the business of listening to music!

Creative Nomad Jukebox Zen Xtra Wont appear in the creative mediasource organiz

I plug it into the usb dri've, and it doesnt show up. I look on My Computer, and it shows up as an audio device, and other. I go to my mediasource organizer, and it doesnt show up. I can access it on my computer, but it takes longer and I have no way of organizing my songs. I tried to re-install it, but it still doesnt work. It also doesn't work on my brothers 60gb one. Any help?

hol3_c4t,
Did you install the Nomad Jukebox Type 2 plugin also? If not, go to the download page and install those in order for the MediaSource application to identify the player.
Jason

Zen Micro Photo not detected by ZEN softw

Hi, I have been having a heap of trouble getting my microphot to talk to the software. I had all the common issues with demo shield, itunes reinstalled Adobe products uninstalled etc,. The device is detected by windows but the software tells me it is not connected. All the creavite software has been installed many many times. Anyone got an idea?

beesquared, ok the computer does recognize it. Now you need to do 2 things which was in the link I provided <a href='http://www.nomadness.net/modules.php?name=FAQ&myfaq=yes&id_cat=8&categories =Nomad+Jukebox+Zen#228' target=_blank>here[/url].
Do #3 and #5:
3. Open Task Manager, click on processes, look for the process WDFMGR.EXE. If its not listed then, clicl Start > Run, and type CMD. In the command prompt window type SC START UMWDF. Check Task Manager and see if this process is listed and try WMP0 again.
5. Start REGEDIT and navigate to HKEY_LOCAL_MACHINESYSTEM\ CurrentControlSet\Enum\USB. Right click the USB string and select Permissions. Make sure 'Administrator' and 'Everyone' have 'Allowed' ticked for Full Control permission. If you do not have 'Everyone' then click the Add button, add the username, and then give it Full Control.Message Edited by DM on 0-4-2006 07:47 PM

Creative MediaSource not detecting my creative zen to

I'm having trouble with my Creative Zen Touch. In Creative MediaSource, in the sources part on the left hand side, it does not detect my Creative Zen Touch and therefore i cannot transfer music. Any help would be much appreciated. PS when i plug my Creative Zen Touch into the computer using the usb port, the computer detects the device and i have an option to "take no action" or "Transfer files using Windows Media Player".

I am also having this problem, but in order to download from the zen to the pc, I will have to have everything erased off the Zen, and there is an important recording I want to load to my PC first. There is no where in my creative media source since I updated my firmware to load from Zen to PC like there used to be. Any suggestions?
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Creative MediaSource Organizer w/ Zen Micro Probl

Hey, i just recieved my refurbished Zen Micro from creative, and my Creative MediaSource Organizer wont wont.(It used to work on my old zen micro when i first got it, but then after a while, the organizer wont even open). So i uninstalled all creative programs i had, and reinstalled them using the Zen Micro Installation Disc. The computer can detect my Micro and i can put songs on through Zen Media Explorer. But it was much more convinent to use Organizer. Got any ideas? Thanks.
p.s. when i click on MediaSource Organizer, it says it cannot find CTCMS.exe and before i re-installed it, i clicked the icon and nothing happened.

isomaltasa wrote:
SiRe
Zen Xtra 30G
I have the same problem. I have actualized my Zen Xtra with the firmware: 2.0.03 and the Creative Mediasource doesn't recognize the Zen Xtra since then.
I have the latest mediasource ( 3.30.2 ), which requires windows xp sp2 (that I have).
The compluter explorer does recognize it, but not the organizer, so it is awful trying to organize songs.
Do I need another version of MediaSource?
Can I organize songs with Windows Media Player? because it only recognizes it to sincronize, but not to change the name of the songs and so on.
Help!!! Please!!
Thanks

For PlaysForSure Zen Xtra: Download and install the Creative Software Suite for PlaysForSure-enabled Creative NOMAD Jukebox Zen Xtra Players.

Slight Zen Micro/Creative MediaSource Organizer Prob

i have a 5gb zen micro and when i plug it in to add songs, it says device not found when I double click on the Creative MediaSource Organizer...but when i go to My Computer...it says that it has found Zen Micro Media Explorer and all the cords are tight and everyting
Could any one help me? espically SSR?
Thanks
p.s. this happened to me before and i uninstalled my Zen Micro Software and re-installed it and that fixed it, but i want to find another way to solve it besides un-installing then re-installing

What do you mean by "it says device not found when I double click on the Creative MediaSource Organizer"? Do you see a Zen Micro node in the Sources panel?

Zen Micro Photo not working with new XP SP2 install

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Re: Zen Micro Photo not working with new XP SP2 install. Have you installed this plug-in?
Creative PlaysForSure Devices Plugin 5.00.36 for Creative MediaSource 5 Player/Organizer
Filesize : 27.9 MBDownload

'Creative Mediasource Organizer' Folders and the ZEN V pla

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Folders on the device are merely for your own convenience and organization. The device relies solely on ID TAGS on how it plays and displays the various tracks. You will need to get your tracks in order and edit the tags.

Zen Xtra won't appear in Creative MediaSource Organi

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I'm just giving this topic a bump. I've upgraded to Creative MediaSource Organizer v 3.30.2, but it won't recognize either of my mp3 players when I plug them in. I'm able to use the Zen Xtra Media Explorer, but?most of the time it just freezes up. I'd like to be able to use the software I'm familiar w/, so if anyone could help me out I'd appreciate it. I seem to remember having a similar problem when I first purchased my 30 GB Zen Xtra.

Creative MediaSource Organizer....Will it work with Zen 16GB

I still have Creative MediaSource Organizer that I used when i had my Sleek Photo. I really liked using this program to edit the names/albums. Will this program also work with the ZEN 6GB? If not, what program do I use?

Great! Thats what I thought it would be, they were probably covering themselves with the 'works best with' so no one could come back and say "My mp3 player won't play the movie files" you know what some people are like

Windows7 64-bit can not detect my creative sb live 24-bit 7.1

>windows7 64-bit can not detect my creative sb li've 24-bit 7. windows7 can not detect my creative sb li've 24-bit 7.
I tried every thing
updated my bios
tried in device manager
tried in any mode you like
tried to install the latest drivers that support windows7
but windows 7 64-bit's actually can not see any sound card install in pci
while windows XP and Vista and and and can see the card and work just great
just cant
Microsoft says its creative problem
creative says it is microsoft problem
I dont care whos problem is this
Just want my card to work
Dont ignore this thread cause I am not the only one who suffer this problem .
any one knows what to do? what is the problem?
is there any problem between creative and microsoft that I am paying the price for their problems.
Just tired and want the solution

I tried every thing
updated my bios
tried in device manager
tried in any mode you like
tried to install the latest drivers that support windows7

Zen micro can not be operate if it is connected to Travel Dock for Zen

I just bought Travel Dock for Zen Micro. I have 2 problems. Any body can help me please? 1. When I connect the Zen Micro to Travel dock. The Zen micro can not be operate both manual or using remote. But the charge sign in the Zen micro is appeared. So I am sure that the connection between Zen Micro and the travel dock is OK. No sound is produced. Any clue for it. 2. The I tried to connect the zen using line in cable. There is sound, but the sound is too weak, even if I set the maximum volume. Any clue for it? Any one has the same problem? How to overcome it? Thanks before for your helping and information

hey Jason thx for reply well it's weird like I said but whenever I downloaded the firmware ver. 2..0 or something the newest one it just said that the Player/USB was not hooked up to the computer when it actually was and it doesn't play any music it goes straight to restore mode. tell me if you need to know a little bit more thx

Creative Mediasource Organizer Losing Year T

I use Windows XP, Creative Mediasource Organizer version 3.30.35 and my player is a Zen MicroPhoto 8G. I have over 4000 MP3 files organized with id tags in Creative Mediasource Organizer. These are almost exclusivly?MP3 files that I recorded myself. Of the 4000 files?there are only a handful, just?one album that could possibly find tag information?to pull from the internet. Yesterday,?more than?200 of my mp3 files?had blank?year tags. I entered the correct year in several dozen of these so that only about 65 had blank year tags. Then I closed the software and turned of my computer. Today I opened Creative Mediasource Organizer to work on filling in those blank year tags. There were over 400 blank year tags today. What is happening? I have PC Music Library open. I select a single file, right click, click properties, click tag information, enter the year in the year field, click OK. Then I right click and select "update tag" click "yes" to confirm that I want the changes to apply to the file itself and not just to the PC Media Library. Please, someone help me understand why?the number of blank year tags is growing instead of shrinking? What can I do to retain the information I enter in these tags?

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Zen Micro is NOT detected by Creative MediaSource Organizer or Windows Media Pla

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