ZEN MICRO IS NOW DESTROYED BY

**bleep** **bleep** **bleep** **bleep**. i dismantled my zen micro while trying to fix the headphone jack and i made a stupid mistake... i didnt undo one of the small screws. this caused one of the white connectors to be ripped out of the unit when i seperated the casing from the zen. the gold connectors are all bent and mangled and some have fallen off. i am so upset at the moment and so frustrated at my stupid action.
does anyone know how <much this would cost to repair the white connector and headphone jack in it's
To creative: make your **bleep**ing products properly. I have had 2 replacement units with the same fault. I purposely chose creative over apple because i did'nt want to support them and i wanted to prove that creative is just as good, now i voided the warranty and have no chance of having it repaired or replaced again.Message Edited by coldfusion on 0-22-2006 05:5 AM

Ha ha ha! Sucess at last!
I got it working now!
I was missing a step in the second suggestion (link posted by DM) to edit the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\U SB and add "EVERYONE." Plus I didn't reboot right away! I guess that would help too. Sorry forgot to do that.
THANK YOU! The support on this fourm is wonderful! Glad to see the help is here for Creative products.

Similar Messages

I got my Zen Micro workin, now it is messing up!! Hel

I got my Zen Micro to work now. I put my songs back on there. The only thing that is messed up about it is when I play songs, you can hear other songs interrupt. For example, I am listening to Girl by Paul Wall, and then suddenly a Rolling Stones song comes on for one second..then it goes back to the song Girl. It does this to every song I listen to and a different song from my MP3 player interrupts.
Can some one help me? If you can, reply to this message for email me at: [email][email protected]][email protected][/url]
Thank You!

I'm not sure if it will help but there is some general connection troubleshooting advice here.

Zen Micro crashed, now cant get into me

I shut my micro down, it stuck on the shutting down screen, I left it for a while then i took the battery out, when I put it back in now it comes up with the creative logo and non of the buttons work ?
Anyone had this problem, im not happy opnly got it friday and its broke already !
Matt

ryonavin wrote:I would recommend trying to reset it. When you take the battery out there is a little hole that you can stick the end of a paperclip or a ballpoint pen into to flip the reset switch. That fixes most of the issues.
DON'T DO THIS! The small hole on the Micro is NOT a reset switch! It's the MICROPHONE!
To access the Rescue Mode on the Zen Micro you need to remove the battery. While replacing the battery in the back of the player, switch the power button over and keep it held over. The player should boot up into Rescue Mode and from there you should be able to select Clean Up. This acts as a defrag of your firmware and should reset the player to default. If this doesn't work or the player freezes during the clean up try a Format All ( this will erase all media on the hard disk) Again, if this freezes or hangs, the player will most likely need to be replaced.

Zen Micro 5GB - System destroye

Hi!
My Zen Micro (old 5GB Version<img alt="my Version" src="http://tbn0.google.com/images?q=tbn:UWTIvY5Np0ax0M:http://www.weblogsinc.com/common/images/67964862586926.JPG%3F0.27945507548626" width="93" title="my Version" height="30"> crashed during playback, so I removed the battery (as always when it crashes).
I think this time the player didn't absorb. It doesn't boot correctly, I only get the "Creative" logo and then it freezes completely. Recovery Mode brought no solution. I can neither formate nor update the firmware or anything else, it also freezes in every mode.
Is there anything I can do, or is it gone?
Thanks!?

Hi,
As the recovery mode and firmware upgrade did not help, it would be best to get in touch with support for repairs/replacement.

Zen Micro, FM Radio, Backup/Edit presets on P

Here is my question : is there a way to backup and edit radio presets on my PC ?
Let's say you named all your 32 presets on your Zen Micro and now you must format your device. Then you need to backup your radio presets on your PC in order to reload them onto your Zen after formatting.
And because it is not that easy to name the presets using the Zen Micro, it would be very usefull to be able to edit presets directly on a PC before transfering them to the audio device.
Is there any existing solutions ?
Is there going to be one ?
Thank you for any help.

a solution like you describe has been suggested before by users, but I'm unaware of any solution available today. :-(
Note, I'm not sure whether a Reformat erases you radio presets, but I do know that a "disc cleanup" (from the rescue mode menu) erases them (somewhat surprisingly, given the name of the action).
--grts, Fred

Zen Micro 6gb installation probl

Ok, so Iv'e sent in a 5 gb zen micro twice now because of that headphone jack problem, and this time when they sent me a new one, they "upgraded" me to a 6gb. Well, I try to use this 6gb with the software i have installed from the last Micro I had, and my comp will not recognize it. So I try to user the cd that came with my old Micro, and it will not install right. When they sent me this 6gb, the only thing they sent me was the Micro and its battery, so I have no way to know if the cd that comes with a new 6gb is different form a 5gb cd, because if it is, then am I screwed?

A firmware basically is what makes an electronic device tick. It is the software responsible for every and all functions.
The Zen Micro has two versions of firmwares:
The original version works with Creative's own protocol and thus needs the installation of drivers for the system to recognize it. However it will function with all Windows versions while there also is unofficial support for Linux and MAcOS.
The second version functions using MTP, a protocol made by Microsoft and as such it is only supported by Microsoft's Windows Media Player 0 under OSs that support it (which basically only are WinXP and Vista...)
The simplest way to see which firmware you have is to look in the Micros' menu under System->Information. There you'll see firmware version.
If they both have version (..0 being the latest) then you'll need drivers for the both. As I already said, when I tried to update the drivers without uninstalling the old ones the drivers were installed but they wouldn't work.
First of all make sure the player(s) is(are) connected to the PC FIRST.
Mind you, in my case the latest drivers were already installed (I updated them but then they wouldn't work, remember?). Now here's the thing:
When I opened the drivers properties I saw that the driver was DISABLED. (under General, device usage)
Ok, I enabled it, nothing happened. Then I tried to update the drivers. Here's what I did:
I put the CD with the original drivers in the dri've and selected for windows to look for the best drivers. After some time they indeed appeared to have found a better match and then they started installing them. After the installation was complete the driver's version was the same as rhe one BEFORE the "update" (since I had already updated to the latest version). However the moment the drivers were updated the device was finally recognized by the system, not even a reboot was needed...
You could try doing that too, if that won't work then you could try DLing the LATEST drivers (along with the Zen Micro Explorer) and install them AFTER uninstalling the old ones and REBOOTING. Again, it is important having the player(s) connected BEFORE starting the installation.
If after all that you still can't connect it ask again!
Cheers!Message Edited by Keyper7 on 02-9-200604:37 PM

Need zen micro h

ok well, i'm on my third zen micro right now. i went to charge it with a charger from a previous micro and my player got all screwed up. i reloaded the firmware and everything was ok.. except when i went to connect it to my computer. it would open using windows media player and not the creative mediasource. and when the wmp thing opens, it says that it does not detect a portable device. i don't know what's wrong, and i'm dying here without my music. i've re-installed everything (uninstalled everything then put in the disk again), and same problem.. does anyone know what's wrong and/or how to fix this problem?

If WMP starts automatically it must have been selected to do so. No matter though, just quit it. Can you test with MediaSource also to see if this is working?
What firmware version are you using?
And when you connect the player does it appear in Device Manager with a driver version?

Transferring VBR mp3s to new Zen Micro: H

Hi, I just got a new Zen Micro.
I've read that people often have trouble transferring mp3s encoded at variable bit rate (VBR) to the Micro with Creative's software. Almost ALL the songs on my computer are VBR mp3s.
Can I skip installing Creative's software and just transfer my VBR mp3s to the Micro with Windows Explorer? Or what is the best way?
Thanks in advance.
(brand-new black Zen Micro. battery now charging for the first time OMG!!!)
(Windows XP Home)

Update: I did install Creative's software from the included disk -- my computer didn't recognize the Micro without it. Then I just dragged and dropped mp3s to the Micro's Music Library with Windows Explorer -- worked perfectly! No trouble at all with VBR files (except one or two with messed-up tags), and they sound great on the Micro.
P.S. I have Windows Media Player (no idea what version; it came preinstalled on my computer in late 2003) but I never run it -- I use Winamp instead -- and didn't need to for this purpose. I also didn't need to download any firmware updates or anything. Sweet!

The Zen Micro Headphone Jack Problem Thr

First of all please don't post comments only and only post if you have a problem. Treat this thread like the "Experience with your Creative Player." I want to see how far this thread can go and to see if this is a big problem. Please be respectful and honest about this issue. This is only for the Zen Micro right now since it's the one player that most of users here have issues with. Who knows that someday Creative might look into this or to really see if there really is a problem or not.
If you have friends or anyone else you know who owns a Zen Micro and has this problem, tell them to join the forums and post here, try not to post for them unless they are part of your family. Like if you were trying to do this for your son or daughter.
If you own more than one Zen Micro and that they have the same problem, try to list them seperately. If you just got your player fixed or RMA'ed, made a post here in the past, then all of sudden it breaks again. Please post again with the same format. I want to make sure that each post is for one Zen Micro. Though the moderators are the only exceptions to this.
If any of you think that this thread needs to be edited in any way, please send me a Private Message so I can make the changes.
The format
) Capacity
2) New, Used, Refurbished, Replacement? And where?
3) How long you owned the player?
4) Explain exactly what happened when the problem occured?
5) Did you fix or solve the problem? If not, say so. If yes did you RMA by warranty? Fix it yourself?
6) If you did get a replacement from Creative, is this your second player? Third? Fourth? Fifth?
7) Your own comments/opinions to the whole issue and anything else you want to add. Like RMA service was bad or it was great.
This is my example and only an example.
) 5GB
2) Bought New at Buy.com
3) Since March '05 or about 0 months
4) I was just listening to some music then all of a sudden, the right side of my headphones just had no sound coming out. I tried other headphones and it had the same issue. This happened at around November of '05.5) Yes. Got an RMA from Creative. Took about two weeks and I ended up getting a replacement. Cost me $25 not including shipping
6) Happened on my first player. The replacement will be my second one.7) I think Creative did an awesome job in taking in my player even though I couldn't prove that my warranty was valid. Customer service was excellent. Thanks Creative!

) 5 gig
2) New from www.ecost.com
3) I got it for Christmas
4) Eventually the sound started to get kinda messed up, and only come out of one ear. i was able to fix it by moving the plug, but that only worked for a week or so.
5) I RMAed the player, although I still have not gotten a replacement, Creative recieved my player 7 days ago.
6) No replacement recieved as of now
7) I think Creative needs to address this problem not just by having people RMA their players, but rather by changing the way the micro is designed. I am also disappointed by the whole RMA process. The status page is rarely updated, my RMA has taken 2 days longer than it should have, and there is a lack of information as to whom I need to contact about this. I'm a big fan of Creative's mp3 players, but this may be my last purchase from them. their costumer service is really lacking it seems. If my replacement Micro (if I ever get it) breaks, I most likely will try another brand.

Zen Micro Frozen ON at Logo scre

After a problem with the firmware I upgraded it on My Zen Micro. Now it freezes at the logo screen. It wont boot up and wont turn off. HELP!!!!

Have you run cleanup in the recovery menu? Try that.
To get to this menu, take out the battery, hold the power button ON and reinsert the battery. Continue to hold the ON button for 0 seconds or so until the recovery menu appears.
Run cleaup. A window will open showing scan with a percent progress. If that just freezes, and never progresses to 00%, then you have bigger problems. You might take out the battery at that point, get back into the recovery menu and run the firmware reinstall. Have the newest firmware ready to go on your desktop.
If that fails, you probably have a dead dri've. Hold the player up to your ear when you insert the battery. You should hear the dri've, at least faintly, spin up. If it is completely silent, that is a bad sign - dead dri've. If instead, you hear some odd twangs or repeated whir/clicks, the dri've head has hung on the platter edge. There are "unauthorized" ways to free it up that often work, but if you are under warranty, send call Creative for an RMA.

Creative MediaSource and Zen Micro Explorer Prob

Now that i have downloaded the latest Firmware my Zen Micro can now be recognised and used with Windows media player however now Creative MediaSource and Zen Micro Explorer do not detect my Micro.
Please Advise me on what I should do

As of firmware version 2.00.2 (includes new beta firmware), you have to use Windows Media Player instead of Mediasource. You cannot use Mediasource to manage a Zen Micro anymore.
Accompanying the new firmware update, you also need to update the Zen Micro Explorer to the newest version (<<< Newest version download link)

Zen Micro Connection Prob

Hi,
I have a Creative Zen Micro which I have been using all the time for a couple of years now. I just upgraded my computer so I had to reinstall my Zen Micro. I couldn't find my Zen Micro CD, so I downloaded the driver from the Creative site - Creative ZEN and Jukebox Driver 2.0.00
I then installed the driver and it told me to reconnect my Zen Micro, which I did. A little bubble popped up in the corner saying "Found New Hardware" and then "Creative Zen Micro"... However, my Zen Micro is now showing up in My Computer, as it used to. It is also not recognised by Creative Mediasource.
I checked in Device Manager and the Zen Micro is seen in the Uni'versal Serial Bus Controllers section and it says that the device is working properly.
I have tried my Zen Micro on another computer and it works fine there.
I tried uninstalling the driver and reinstalling it again, but with the same result. Is there another driver that I should be using? I tried the earlier version that was on the Creative site too, but that didn't change anything.
On my new PC I have Windows XP.
I would be very grateful for any advice you might be able to offer.

If you have Windows XP, my only advice is to roll back to Windows Media Player 0 by un-installing WMP and WMP Runtime and un-installing all Creative software on your computer. Start over by reinstalling WMP 0, then re-install your firmware, then re-install your software. Yes, you will lose your music or player content, back it up first. This is the only method that got my players up and running and connecting with my Mediasource.
Best wishes,
luvmyrescuedogs
Message Edited by luvmyrescuedogs on 04-20-2008 :3 AM

Zen Micro and (Re) Location of Audible Fi

I recently purchased a Zen Micro (thanks Creative for FINALLY adding Audible support - too bad the Micro Photo doesn't have it or I would have bought that one...)
I loaded up the latest Playsforsure firmware, and registered my device with audible, and then downloaded a bunch of audiobooks.
Unlike every other player I have used (a lot, btw), unfortunately, the Micro's Audible content appears in the same folder schema as my music - e.g., I have to select "music" then "genre" then "audiobooks" (for books) or "spoken word" for magazines. Worse, magazines appear by multiple authors rather than the title of the magazine and date. And even worse, not all the books I downloaded appear within the "audiobooks" genre though I can see them when I look through the explorer interface on the PC. This is very strange.
Anyway, I thought maybe I could just move the files around on the device - that is what playsforsure is supposed to be all about, right?
Unfortunately, the files appear to be "locked" to their current location in the root directory, and cannot be moved even within the player itself. This is what makes me hate DRM.
Right now, I have resorted to creating a playlist, and including all audiobook/mag content on the playlist; but I have to update the playlist each time I add a new audio book and I cannot find a way to automate that.
Any ideas on how to (i) relocate my Audible content (making a new folder below the root where future audible content will be located), (ii) automatically updating my playlist when new books/magazines are added, or (iii) modifying the menus on the Micro so that audiobook content (of all kinds) has its own category outside of the Music folder?

I have the same problem and still haven't found an answer. When I first bought a ZEN V, it refused to play large files at all. I got no help or answers from Creative, but they categorically denied that it was their problem. They insisted the fault was in the audiobook files. Then they came out with a firmware update and the problem was miraculously solved!
My Zen V stopped recharging a little over a year after I bought it. There is no way to replace the battery. So, I bought the Zen Micro, and now I've got problems with the time display. ?
I suspect it's a software defect, which I'm certain Creative will deny. They've already proved to me that they don't care about supporting their products or their customers. I doubt that they really care about supporting the Zen Micro any more since they just want people to buy their latest and most expensi've products.

I just got told that you are not Making Zen Micros Anymore...Is this tr

Topic.
Someone Just please give me a short 'n sweet answer so I can Decide If I am Getting a Zen Micro for Christmas or some other mp3 player.
Thanks In Advance

OK Someone that works at a shop where my mum went to get me one fore Christmas said that the Zen Micros were now obselete, But they still had stock left, just no more will be shipped into them.
So I asked it to see if this was true, I mean if it is it might not be worth it, what with the difficulty of findng accesories (sp?) and all.
Also Does the Zen Micro Photo Have an accesory that is a dock/ recharger but also has speakers on it's

I've installed firmware for my zen micro, now i can't use my creative software! Please he

I wanted to download some music from napster and to play it on my player it told me I needed a firmware upgrade. I knew from buying my player that I probably would need to upgrade so I did. Once I installed the upgrade, and plugged my zen micro in and now it will only let me use windows media player? to transfer my music to my player. I hate this software as it doesn't work brilliantly, I was really happy with the creative software, but now when I plug in my micro and open the creative software it won't recognise it. I've tried reinstalling the creative software but its made no difference. Also, a box keeps coming up with something called MTP what is this? Can anyone help me with this problem? I would really appreciate it!

MTP is microsoft's media transfer protocol. Essentially, your micro can now connect to WinXP SP2 computers with WMP0 without loading Creative drivers.
The new firmware you installed allows you to drag and drop files to your micro using windows explorer. In order to use any of Creative's software, you'll need to download and install updated versions from their website.

ZEN MICRO IS NOW DESTROYED BY

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