Zen Micro/iTunes/Song Ord

Hello,
I have searched for this topic and had little luck but if this is a repeat, I apologize. I have downloaded the plug-in to allow my mac itunes to put songs on my zen micro. However, the songs are listed in alphabetical order on my micro and not in the correct order that the album has them in.
Is there a way to fix this so they are listed by actual track listings rather than alpha order?
thanks

New Problem Kids!
I wiped the the Micro clean, and now it won't let me reload the firmware. It claims some program is keeping it from working and it told me to close whatever it was, but there was absolutely NOTHING to close. any ideas?

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