Zen micro just froze up! he

I bought a Zen Micro 5gm from Ebay many months ago and immediately downloaded over 000 songs onto it. I was just using it last night and plugged it in to recharge the battery and then decided to listen to it today. It powered up and as soon as it got past the creative screen, it said something like "please choose what songs to play from your music library" and to get weirder, when i went to the menu and chose music library, all tracks, it just froze up and did nothing.........it wouldn't power off, so i took the battery out, replaced it, and tried again. It did the exact same thing. It has been working so well, no problems ever, and i have never dropped it or anything like that. It seems that it can't even find my music files. The bad thing is, I don't have those 000 songs backed up on my computer or anything, it took me months to customize my library and download the songs. It is freezing up and i can't find any of my songs that were all there last night!
What should I do? I don't have the original warranty anymore. I don't have a hard copy of a manual either. This is the first mp3 player i've ever had, so i'm fairly new to the whole process and am not sure what to do in order for it to work properly and NOT lose all my music files. HELP! And, just in case I do get this up and working right without losing my music library, is there a way to be able to send my music library back to my computer and save it somehow?
I am fairly computer literate so I'm able to follow instructions or directions, but I really hate the thought of having to download all those songs again, some of them were almost impossible to get in the first place.
Any help from anyone would be greatly appreciated!
Barb

Barb,
Try running the player into recovery mode and use the Cleanup option there and see if it hel
ps.
Jason

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MissArtist32,
the figures you provide indicate that your battery is so close to completely dead that it is a wonder that it will run your computer at all. A Full Charge Capacity of 410mAh is less than a tenth of what it was when new.
The fact that you have only completed 63 cycles in more than three years probably explains why. Even with normal use 3 years is quite a good "lifespan", but Lithium Ion batteries need regular use to prevent deterioration. Most batteries of this age will have been through at least a couple of hundred "cycles".
Once you get a new battery try to let it get through at least one discharge / charge cycle every week. The best way to do this is to use it for brief periods of time off the charger ever day or so, rather than charging it right up and draining it right down.
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Hello all,
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Wonderwall says:
A few minutes ago I unplugged it from the computer and it says "Docked" & "Please Wait". It also has the "plug" sign where the battery is supposed to be. I tried to turn it off, but all it did was light the screen up which worries me since it won't go off now.
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Hi
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Can someone please help me~? I really don't want to have to return this lovely player because I got the last Limited Edition box at the store I bought it at. ThanksMessage Edited by hakuto on 0-03-2005 06:38 AM

Has anyone come up with a solution to this problem? I too have ran into a brick wall where the Zen Micro will crash whenever connected to a PC (or mac at that), but will not crash when connected to the AC adaptor. This happens after multiple disk cleanups, formats, and even a firmware reload, although the problem still remains and now I cannot even load a firmware to the player. I also tried using another USB to Mini USB cable I have lying around, only to the same results.
Please help ASAP so I can finish this review...
Best regards,
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Zen micro cr

My zen micro froze while playing (wouldnt turn off or anything else) so I took the battery out. When I started it back up everything was erased. I'm in the process of putting everything back on, but what can I do to make sure this doesnt happen again, or if it does, what should I do besides take the battery out. Thanks

My Zen micro just started doing the same thing, which is of course what brought me to this site. I can't get it to turn on or off, it just says Creative on the screen. I tried taking the battery out and putting it back in but it says the same thing. I did notice however that if I take the battery out and reinsert it while holding the power switch to the on position it will take you to a clean up screen. I tried to defrag it but it just stays in defrag mode forever. Guess I'll have to call Creative tomorrow when they open. Hope you have better luck then me. Could be worse, just glad I don't have an I-Pod.

Random Problems with Zen Micro? Try a diff. USB cable

I know people have mentioned this in other posts, but I thought I would reiterate it here. Many people seem to be complaining that their player is not recognized, or only sometimes recognized, or recognized by Windows (as a USB device) but not by their Creative software, or songs won't transfer, etc. Well, I had some similar problems which ALL went away when I started using a different USB cable - the one that shipped with the Micro just doesn't seem to work consistently.
So, if you are having problems with your player that you can't seem to solve any other way, you may want to try a different USB cable. It worked for me.
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I tried a different USB cable also, I thought that it would help, but I still got the same problems. I can almost guarantee that although you think you may have solved your issues, they WILL come back.
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My zen micro is messed up.....can someone he

my zen micro just started being slow all of a sudden, it takes forever to start up, sometimes it takes forever to change songs, it takes forever to do anything, my computer won't let me get new firmware, and my computer recognizes my micro very rarely. can someone help me? please?

Hmmm December 2005. Hm, I guess it's not the battery then. Unless you leave it in places with hot temperatures often. But I doubt that. So it's definetely not the battery. Perhaps the number of songs? I only have about 450 so I wouln't be able to tell (although I have ZVM but used to have Zen micro). But I think if it is becoming a really bad problem for you, then you could ask the Creative costumer support. I'm out of ideas as to what it could be, although I wouldn't rule out the song amount possibility.
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Zen Micro Crashes on low batt

I purchased my Zen Micro 5gig last May, and had no problems til January, when while listening the battery went to 0 bars and froze and wouldn't turn off. Took the battery out and it would start, but would freeze on the main screen. I cam on here for advice and I ended up having to reformat. It was running fine since then, and I finally managed to get most of my lost songs back on. And then today, the battery was running low, so I decided to charge it from the computer while listening. I had bar left, was listening fine, hit the pause for a second, and have since not been able to do anything. It appears frozen on that screen. All the buttons still make a sound when hit, but it won't lock or turn off, and appeared to still be charging. After about 45mins the screen went blank, and will now not turn on and will not charge through USB. It was updated with new firmware in Feb. So I was wondering if other experience this problem. What should I do to get it to turn back on? Is it a bug with mine? Do you think I will have to reformat and loose all my files again? :-(?Thanx for your help

agrhhhhhhhhhhhhhhh!
so last night, i installed the latest firmware and did the disc cleanup.
this morning, the zen micro crashed/froze again!!
- turned it on
- creative splash screen (this screen now scares me)
- zen micro splash screen... frozen, started playing song then became bzzzzzzzzzz sound
- removed battery
- started back up in recovery mode
- did disc cleanup
- rebooted
- creative screens again
- rebuilding library
worked after that. of course i had to add all the songs back into the now playing.
if i'm going to have to do this all the time, then i'm going to start to regret buying this player.
will reformating the disc help?
do creative techs ever visit this forum?

Zen micro just froze up! he

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