ZEN Micro locking up, and wont "talk" to my

I bought my ZEN micro about 30 days ago. It was working great until this am. I turned it on and it locked on the "Creative" logo. I tried removing the battery, but it did it again. Removing the battery waws the only way to make it cut off. I tried a "Scan disk" in recovery mode, but all it did was lock up while scanning. I cant get it to "talk" to my laptop via the USB and Im totally stumped. The bad thing is that I lost my dang Wal Mart reciept and I dont think they will take the thing back. Im at a total loss. The unit was working fine wednesday and I havetn used it since then, well this morning I tried.....
Should I try to format it's
The USB will give the unit power, but the computer doesnt show that its hooked up....
Help?

My micro is at the labs as we speak for warentee work. But this was not without scads of problems. I bought it at Wal mart and was told I had 90days to return it. (I'd had it like 30) so on day 3 I go into the store to get another and Im hit with the "new policy". That policy stated that all "digital music players" must be returned in 5 days. Not like everything else with 30 or 90 days, but 5. I asked when did they change this policy, and was told "about 3 weeks ago". So I said "well since I bought it under the old policy and was told I had 90 days, you have to honor that" I was told the policy was on the wall and it was too bad and it was "not their problem" and to "leave". I was polite talking to this manager, never raised my voice, no cursing or anything and I was told to leave! I was furious!
SO I called the company (emailed the first time) and the guy was really nice, he told me that Wal-mart hadnt sold one of those in over a year according to his computer and was shocked I was able to buy one. But he tried to get me to reset it, (failed) and I explained that the email instructed me to this area where the instructions were posted and I did all I could.
Long story short (too late), its at the "lab" now. It took them several days to even acknologe it was there and they havent sent me the first email (as promised) that they had it. So I wait. I sure hope they are able to fix it, I spent alot of money on that thing and I'd hate to think that it was a waste.

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Creative ZEN Micro Lock

I have read many threads about the ZEN Micro locking up, i have one and it does lock-up!. im on bios .0.03 and i have narrowed the problem down to a problem with charging, strange as it may seem my player experiences MANY lockups when the battery is full. if i connect it using USB 2.0 when the battery is full is useless i cant get the computer to talk with it, the usb ding sounds to let me know its in but the player is not present and the sync software cannot communicate with it. when battery is used a little or flat then iits fine wierd. im going to try the bios 2.something flash and see what that does, i will let you know. by the way i have also changed the usb cable that came with it just in case! i have never had the player lock up on me during use. I love my zen micro but this is realy annoying and customers should not have to put up with problems, the competition is too steep where mp3 players are concerned. possible problems he or she might encouter are the last thing that makes the Buyer Decision Making proccess go the manufactuers way. hopefully im a one off and the problem will fix with the flash.

http://forums.creative.com/creativelabs/board/message?board.id=dap&message.id=889&view=by_date_a scending&page=
check out this link this guy is now ex creative becuase of the problems and all the moderators can say is "there is bound to be problems" blahh blahh heard it all i've tried every thing!! new cables usb, cards hubs, direct pluggin, firmware you name it i've done it CREATIVE YOU HAVE PROBLEM WITH THE MICRO!!!!
no way round it its got problems simple,
i searched for this problem on google its thriving
and on your boards and same again there is bound to be problems.
Im gonna contact tech but i dont hold high hopes.... let ya know..

Zen micro locks up on creative l

My creative zen micro locks up on the 2nd creative logo when i attempt to start it up. I tried recovery mode. But when i click on format or something it brings up a little window saying formatting or something along that and just sits there. No my computer does not detect the mp3 player either.

The same thing happened to me and I called the co. and they told me to send it in, (bad hard dri've)not only that the head phone jack was loose so i only got like half the sound, either high's or lows it sucked. I only had it for a month!!

Zen micro with playforsure and removable d

if u have the playsforsure firmware installed on your zen micro, can you still use the removable disk function on computers without windows xp. also, can you still charge it on computer without windows xp?

88888888,
If you have the PlayForSure firmware, yes you can still use the Removable Disk feature of the player and it's also a yes for charging. Just make sure you slide the power switch to Lock position when you're charging.
Jason

Zen Micro - Lock

Why does the Zen Micro lockup so frequently?
What is the permanent solution to this problem?
I assume a firmware upgrade is due soon from Creative, if not the device is going back to the store!

Neil I've been one of the ones that have had a bad experience with this player also. Mine locked up over 30 times in 2 days so I shipped it back to Amazon. I guess it's a matter of what you really feel the problem is. I'm not sure it is the firmware ... it may be a HD problem and I didn't want to take that risk. I was just so frustrated because I spent the better part of 2 days trying to get the thing to work.
I'm not saying to send the player back right away. I've seen some posts here that I would try before making up my mind.
It seems some have solved their problem by using a different USB cable cable when connecting it to their computer. Another has been that fully charging the battery overnight has solved their problems. Others have done a reset (To do a reset, pull the battery out and slide the power switch to the ON position and HOLD it there when re-inserting the battery.) There are a bunch of options in there to reset, reload firmware, etc..
I did e-mail Creative support with my problem but by the time they got back to me, I had sent the player back. They did have a firmware attachment but I'm not sure if it was an upgrade or just the original firmware. I would say the best thing to do is play around with it as much as you can now and keep an eye on these boards. My patience lasted all of 2 days before I sent mine back... but I thought it was great for the short time I did have it working.
I'm waiting a month or two to see if they work the problems out. If all is OK, I will probably buy it again.

Zen Micro locked up on "Creative" scr

My new Zen Micro is locked up on the screen that just says "Creative". I can't get it to do anything. I've removed the battery and tried the recovery directions. It will get me to the recovery menu but after selecting a function it just sits there. Any suggestions? Thanks.

Happened twice on the first two I had... I have still, serious issues with my third. I am contemplating abandoning ship..

Zen Micro locks

I just got a new Zen Micro and everything seems fine until I select radio. After this is completely locks up. I had to remove the battery to turn it off. When the battery gets put back in the Zen goes to a Creative Labs screen and you can do nothing. I did the reset by putting the battery in while holding the powerr switch. This let me listen to mp3's I had copied over but then again when radio is selected it is locked up.
Any idea of the problem or does it need to be returned. Less then hr of use on it so far!

You could try loading a new firmware onto it, from the Downloads page (such as firmware version ..0). If you're still having problems after that, I suspect there is a hardware problem. It would be best to either have it replaced at the store, or to contact Customer Support and they'll be able to replace it for you.
Cat

My zen micro locks up after ripping music to

I have connected my zen micro to pc on 3 seperate occasions to load music on to it. when finished, i wait for the arrows with "docked" message to stop flashing (per instructions) to disconnect, but each time the device is locked up. i can't even turn it off. the only way to "unlock" it is to take cover off back and take battery out for 5 seconds (per instructions) - then it works fine - but i know this is not good to keep doing - anyone else having this problem?

If you exit the software you are using to transfer does the Micro come out of docked status?
If this doesn't help, if you shutdown your PC does the Micro come out of docked status?

Zen Micro has died and I need to fix it myse

Hi,
I was using my Zen Micro one particular morning for a couple of hours (full battery) where everything was working perfectly. Later that afternoon I attempted to turn it on but nothing happened, not a single thing. Nothing lit up, I couldn't hear the HDD sound either. I thought at first it could be the battery, so when I got home I tried running it from the charger with and without the battery, both times nothing happened.
Under normal circumstances my first course of action would be to simply to get a replacement however I don't believe that will be possible as I voided the warranty recently by fixing the infamous jack problem. I fixed it myself because getting a replacement seems futile as all Zen Micro's continue to have the same design flaw.
Does anyone have any idea why my Zen has completely died on me?
Any chance I can I get a replacement?
Can any of you tell me how I could possibly fix it myself (I take full responsibility if anything breaks)?Message Edited by mark_s on -0-2005 2:05 AM

5G Zen Micro, green
Hey, I had my zen micro for a long time since aug 9 and yesterday it broke down on me. Somehow I can't play anything. When I turn it on, it freezes and doesn't go to the menu. I tried using the recovery mode and clean it up but it froze again.
I don't know how i'm going to send it back to the factury to repair it. My micro was previously repaired like two weeks ago. The bad news is that sending back the my micro requires the reciet, but I have given it to them before and I was sure that they would give it back, but no. So how can I send it back without a reciet.
Message Edited by kemar_frankson on <SPAN class=date_text>-04-2005 <SPAN class=time_text>04:4 AM
Message Edited by kemar_frankson on -04-2005 04:5 AM

My iphone 4 is locked up and wont sync to itunes what do i do, my iphone 4 is locked up and wont sync to itunes what do i do

my iphone 4 is locked up and cant remember my passcode and it wont sync to itunes how would i restore it and my lock button dont work

power down your phone and unplug from your computer
hold down the home button then plugin and wait till you get a message about an iphone in recovery mode
follow the instructions on screen to restore your phone
(this will wipe out your phone but it is the only option other than remembering your passcode)
in the setup screen after its restored you can restore information from icloud or a backup given you have one

I can´t organize files on my Zen Micro using MP10 (and can I get rid of the firmwar

Hi, I installed the software that came with the Zen, the first one hung up my computer (forgot what it was called) but media explorer seemed to work ok. I was recommended to install the firmare so that I could transfer files using MP0. I did this (one of the earlier versions). I drag and drop my music folders into MP0 and sincronize but when they are transfered I get new folder created with new names onto my Zen (album names, song names etc.) everything disordered and many folders with only one song in them. I can't seem to figure out how to organize my music. Is there a way of reformatting the player, get rid of the firmware and make it work properly with media explorer again (since media explorer doesn?t recognise the player after the firmware instalation) Please help, the sound quality of this player is great but music transfers and organizing is giving me a big headache.

Ear-Rock,
You can download the version of Zen Micro Media Explorer that support the MTP firmware you have now on the player. The version is 4.00.8 and is available on the website. You can also change the firmware to the PDE one by downloading and installing the PDE firmware version .02.05.
Jason

Zen Micro Locks Up!

My first Zen Micro was a 5gb model. This developed headphone jack problems and was replaced by Creative in Sydney Australia with a 6gb USA model. This unit has now developed it's own problems. Every now and then when I switch the unit on all I get is a loud buzzing coming from the headphones. This can only be stopped by removing the battery. It also refuses to shut down at times also only repairable by removing battery. Today I switched it on and it started to play but no writing or anything was on the LCD screen, it was blank. Ive gone into rescue mode about 4 times but the problem remains. Just about had enough of Creative and wishing I had bought an Ipod instead. The thing runs out of warranty in about 0 days. Im afraid I will get another one and it will do the same thing.

I have contacted Creative Customer Support and as usual all you get back is an automated email telling you to reboot this and reload that. I then contacted Creative in Sydney and they have told me to bring it in and they will swap it for another unit. If the next one does it I will demand a refund. I will have to check out a few Ipod forums to see if these peole are having the troubles Creative customers seem to have. I was going to ask for an upgrade to the Zen Microphoto but I can see by this forum that they are full of bugs as well. Technology is a wonderful thing.

Zen Micro - New Models and Australian Pric

I am looking at purchasing a Zen Micro however before I do I have a few queries:
** According to the US Creative website, a 4GB and 6GB Micro will be launched very soon.
) Does anyone know when these variations will be available in Australia?
2) And will they have any different features to the 5GB model (apart from differing memory)?
** The US pricing is around 20% cheaper than Aussie prices. Currently the 5GB model retails for ~A$370 in Australia vs ~US$229 (A$290) in the US.
3) What is the reason for the difference in price?
4) What are the anticipated prices for the 4GB and 6GB models (when released)?
5) Should I hold off my purchase until the next round of price drops hit Australia?

SSR wrote:
5. There's always some price drop around the corner
Well I was going to buy a Zen Micro 5GB today, but now I am going to hang out and see if I can pick up a 6GB for around the same price. Hopefully these hit Australia shores, at a reasonable price soon. <B>Does anyone have an inkling on how long products take to hit Australia? (Weeks/months)?[/b]
This has been the most dynamic few months in the MP3 market for sometime. *Fingers crossed* Creative can keep competiti've against Apple - Apple's recent price drop almost saw me rush out and buy a new mini (even with all it's limitations).

Cheap/free DIY Zen Micro/Photo Case and wall charg

Ahoy! I've been on the Head-Fi forums and figured to check out these and didnt find much.
Its simple to make a hardcase for your Zen Micro or Micro Photo, check out mine!
I used a penguins mint tin, (like Altoids but caffinated)
also, the standard wall charger for USB motorola phones will charge your Zen Micro Photo
its still a 5v usb charger, it works and you can find them cheaper than one from
creative
<img border="0" alt="My DIY Case" src="http://img.photobucket.com/albums/v627/Fev3r/Zen/DSCN087Small.jpg">
[url="http://photobucket.com/"><img border="0" alt="My DIY Case" src="http://img.photobucket.com/albums/v627/Fev3r/Zen/DSCN086Small.jpg">[/url]
[url="http://photobucket.com/"><img border="0" alt="My DIY Case" src="http://img.photobucket.com/albums/v627/Fev3r/Zen/DSCN9986Small.jpg">[/url]
This was very easy to do.
Take the mint tin, trace it onto the back of a peice of foam (the white plasticy side)
cut slightly inside the line, about /3 a centimeter.
measure the height of the tin and take about /5 to /4 of a cm off of that and cut straight down the long edge of the foam, its an exact fit (if you want it fitted like mine)
you will need TWO of these, its double layered
Check the fit of the peice before you place anything.
i placed the sides first but do whatever you find easiest.
fold the long peices in half to find the center and just start applying from the bottom of the tin.
next, cut a peice big enough to cover your screen but not the buttons.
take the sticky side off and lay the foam, sticky side up, onto the screen. close the tin.
Your MOST of the way done
now take a dremel (what i used) or what ever else. maybe a nail and hammer the corners and scisor the between? (that may be sharp)
and you have yoruself a great case everyone will marvel at and youll be proud of it, post your pics here or atleast email me at [email protected]
(edited for grammer and aded images and title)Message Edited by HalfTwitch on 0-06-20072:59 AM

I deal with the slight buzzing while the screen is on, i just haev my screen cut off in 0sec of idle and its good to go, thats a known bug.
Also, one time my zen kinda froze booting but that was a fluke adn has been fine since then.
I Love my hard case i made, it has a mysterious ding in it but that just means that i spared my zen from that same ding.
I've been IM'd and asked abotu it overheating in the enclosure and i've used it in the sun for hours on end and the zen itself stays cool, i dont think there is a problem with that at all.
If you rmaking one know that its one layer of foam on the bottom and two on the sides.
the easiest way to apply the screen protector is to peel the sticky off of lay it on the screen, sticky side up and then just close the lid.
I had the idea of putting a hole in the lid where the screen is and glueing the clear plastic from a CD case but scrapped that idea because it would look tacky and get dirty.

Zen Micro- No warranty and broken headphone ja

I bought a Zen Micro recently off ebay, and when I got it it turned on and everything went fine, until i plugged in the headphones. I can get it so the headphones work perfectly, but if it moves the slightest bit the sound switches to one-channel, shuts off, or just craps out. There is obviously no warranty, but i would be willing to pay for a fix, whether it be to Creative themselves, or to a repair shop. I have tried multiple earbuds and headphones, and they all have the same problem. Any help?
Thanks,
Chris

I have almost the exact same problem. I bought my Zen Jukebox Xtra just under a year ago, but last month my headphone jack started malfunctioning so that I could only get earplug to play at a time unless I held the male end just right into the connection. I just want to know of an approved place to get it fixed, if there is such a place, or how I would go through Creative to pay for repair. Sorry I'm no help to you, but at least you aren't alone.
Edit: After checking the forums like I guess I should've done first, I found a nice thread about the same thing, and if you follow the links you can find a do-it-yourself website if you trust your soldering skills. The link is here. Hope that hel
ps.
Message Edited by Discospawn on 05-2-2005 05:53 AM

ZEN Micro locking up, and wont "talk" to my

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