Zen Micro M Won't Charge, Need Advice

I got a Creative Zen M from my dad for my birthday the other day, and I can't get it to do anything.
Its not charging or showing its connected to my computer. I kept getting a warning that said I was plugging in a high speed device to a lot speed USB port, so I ran out and bought a Belkin 2.0 Hi-Speed USB card for $30 thinking this would fix all my problems, but it hasn't.
I read some people here saying that after its fully charged, then it will show its connected. So I left it hooked up to my computer from 8:00pm last night to 0:30am today, and it still hasn't charged anymore then the sli'ver it came with. It will turn on and let me look through menus, etc., but it keeps giving me a low battery warning.
The lightening bolt is flashing and everything, and I don't understand why it shows its charging, because its not.
I'm at a complete lost here, and upset that I put in a 2.0 USB card, and its still not working.
How do I get this to charge?
I don't want my dad to know its not working, as he would be very upset that I'm having trouble even being able to turn my birthday present on.
I have a Dell, running Windows XP Pro V. 2002. Intel Pentium 4, 2.800 Ghz, .00 GB of RAM, with 2.0 Hi-Speed USB port. I've connected both an Ipod, and a Samsung mp3 player with no issues what so ever. And the USB card I installed does work, as I tested it on transfering from a digital camera.

CHO53N,
Does your XP have at least service pack (best to get service pack 2). Also, try changing the player to the Removable Disk mode and see if it will charge through that way.
Jason

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Zen Micro battery won't charge, can't turn on MP3 pla

Hey guys,
I;ve bought a Creative Zen Micro 5GB, 3 weeks ago and it was working GREAT...until now. I was using it one night until the battery completely drained off and the Zen Micro turned off by itself. The icon "LOW BATTERY" flashed for a few seconds and the unit basically shuts down.
I tried to plug-in the USB 2.0 cable provided by Creative into a PC USB 2.0 port
. the MP3 player wouldn't start up. The blue light glowed, followed up by the intro 'Creative' screen and then it died off. That happens everytime i plugged the unit into a USB port.
2. On the upper right screen on the unit, it showed that power is supplied by the USB port (battery + electric symbol flashing), but the battery wouldn't charge up and I can't turn it on either
My questions are:
a) Since the battery is dead flat, wont the unit still run/function normally if its plugged to a PC USB2.0 port?
b) Why does my Zen Micro die off a few seconds after it's been plugged on to USB?
c) Can't the PC USB power supply charge up my MP3 player battlery?
Please help,
Cheers.
JJ

I'm having the same problem, but in my case i didn't run out of battery, i used it last friday and it showed it had one bar left of battery, this morning (monday) i wanted to use it and it wouldnt turn on. I came to my office where i have my usb cable and plugged it in. and it shows like its chargin but it wont charge and wont turn on.
I will try woith the AC adaptor when i get home. But it looks weird... anybody else had/has the same problem and fixed it's?
I need help, this is the second Zen micro i have, the first one came defecti've so i returned it.

My zen micro photo won`t charge with anything else but my usb port h

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Zen Micro Photo won't charge, start, or be recogni

Hello board,
Yes, this is my first post, and yes I came here because I had a problem.
I did read the FAQ and have done a forum search, but didn't find this particular problem, so I hope you all can help...
My ZMP is about 3 months old. Yesterday I left it on and the battery died.
So I plugged it into my computer overnight. This morning it still won't turn on.
Now at work, I've plugged it into this this computer, tried all the different USB ports, removed and reinserted the battery, and basically done every obvious thing possible to get this to charge or even turn on. It will not.
The edge doesn't pulse, and the computer doesn't recognize that its attached.
So, now I'm at a total loss. Is the player busted? Is this an easy fix?
Any help is greatly appreciated!
Thanks,
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dropitdancen wrote:Would buying a new battery work? Im not all pro at this so dont take my word for this, correct me if im wrong, but wouldnt buying a new battery help? I mean your at a clean slate for one so nothing should go wrong with the battery part of your player- two im not sure if the battery can actually "die" i've heard that once it dies its dead for good-But that may be a rumor.
Ordinarily the person should be under warranty, so shouldn't have to buy a battery to resolve the issue.

My Zen Micro story: Busted Headphone Jack, Need Adv

First of all, I'd like to apologize beforehand for posting a topic on the headphone jack problem. I've been visiting these forums for almost two months and by now you're all probably tired of hearing about the Zen Micro's headphone jack, yada yada yada. But with that over, here's the story of my Zen Micro experience.
I got it about two months ago from Fry's Electronics. Silver 5 GB, not bad. I was really happy using it until I stumbled upon this discussion board and realized the extent of this headphone jack problem. So being the dumb "who-needs-tech-support" kinda guy I am, I opened up my Zen on the third day of having it, breaking the warranty seal in the process (big mistake). I 'fixed' the headphone jack problem by sticking a little piece of folded up paper in the metal plate holding down the jack, hoping that by doing it early the problem would never come up.
Well, two months go by and by now I've opened it again a few times just for fun, and to 'check' on the headphone jack to see if my fix did any good. Well, three days ago, I decided to open it up again and document the steps with pictures. Everything went fine, though I lost one of the two top screws in the top that you must unscrew before opening the player. Oh well, no biggie, I thought, I could always get some more at the Home Depot or something.
So that night I plug in my headphones to listen to music, and to my utter horror, the sound only comes out of one side of the headphones. I'm not sure if this is because of ) the missing screw, 2) something I did wrong while taking it apart, or 3) just the problem finally randomly surfacing like in most cases. This is when I tell myself, "Crap, you really did it now. There goes $200." I frantically open it up again and stick another piece of paper between the plate and the jack and screw that plate in really, really, tightly. I am a little relieved to find that the sound is back in both sides, though if I push hard on the headphone connector a certain way the sound will disappear in the right side.
After thinking about it, I decided that the only way to go was to get a replacement. I had read a tutorial on how to fix the headphone jack problem using epoxy and paper, only to have the maker of that tutorial report that the headphone jack problem had happened anyway (a month later). He also mentioned that even with a busted warranty, he had managed to get a replacement Zen Micro free of charge. This gave me hope.
At any rate, I fired off an RMA request on Creative's site just to see what they would say. I admitted that the warranty seal was busted. They emailed back an obviously pre-written response that gave me vague instructions on how to ship my Zen for a replacement. My questions are the following:
) What are the implications of my broken warranty? Is there any way I can receive a replacement without buying a whole new one? I really like my Zen Micro, as I'm sure many of you do too.
2) Have any of you guys had a similar experience with RMAing? How does the whole thing work?
3) The only person I have ever heard of with a Zen Micro lasting more than 6 months without the headphone jack problem coming up is Jeremy, one of the moderators here. The jack problem IS a general design flaw, isn't it's What should I say if Creative blames the headphone jack problem on 'abuse' or something like that? Should I let them charge me for fixing it, etc.
Thank you all, so much. I know that was a lot to read, but I have been so happy with my Zen Micro up until this point that I really want this to end well. You guys have been a great help to me these last two months already. I appreciate it a lot. -Willy CMessage Edited by beefqube on 0-22-2005 08:22 AM

Did you find out how much it would cost because of the void warranty?
If you do want to lie to them, you are on your own in this issue.
You can do what one guy suggested on buying a new micro and returning your old one. Which is wrong ethically and morally.
If you have experience in soldering or know someone that can do so might be helpful. There should be some threads about soldering it back to normal.
Well if this my situations I really don't know what to do. Since if I do send it to Creative and that my warranty is still in effet, I still have to pay $25 and my own shipping/handling charges. It would only be replaced and I don't believe they actually repair it. That $25 goes to labor cost, which is something I don't understand when they give you a replacement, where is the labor in that?
But if I did lose my warranty and Creative won't take it or would charge me more than $25+. Then I would solder them myself. I just need to find out where to begin. Maybe I should find broken headphone jack Micros on ebay and see if I could fix them.

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Keys not working can't be related to Napster.
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If this doesn't help the player is faulty.

Zen Micro has died and I need to fix it myse

Hi,
I was using my Zen Micro one particular morning for a couple of hours (full battery) where everything was working perfectly. Later that afternoon I attempted to turn it on but nothing happened, not a single thing. Nothing lit up, I couldn't hear the HDD sound either. I thought at first it could be the battery, so when I got home I tried running it from the charger with and without the battery, both times nothing happened.
Under normal circumstances my first course of action would be to simply to get a replacement however I don't believe that will be possible as I voided the warranty recently by fixing the infamous jack problem. I fixed it myself because getting a replacement seems futile as all Zen Micro's continue to have the same design flaw.
Does anyone have any idea why my Zen has completely died on me?
Any chance I can I get a replacement?
Can any of you tell me how I could possibly fix it myself (I take full responsibility if anything breaks)?Message Edited by mark_s on -0-2005 2:05 AM

5G Zen Micro, green
Hey, I had my zen micro for a long time since aug 9 and yesterday it broke down on me. Somehow I can't play anything. When I turn it on, it freezes and doesn't go to the menu. I tried using the recovery mode and clean it up but it froze again.
I don't know how i'm going to send it back to the factury to repair it. My micro was previously repaired like two weeks ago. The bad news is that sending back the my micro requires the reciet, but I have given it to them before and I was sure that they would give it back, but no. So how can I send it back without a reciet.
Message Edited by kemar_frankson on <SPAN class=date_text>-04-2005 <SPAN class=time_text>04:4 AM
Message Edited by kemar_frankson on -04-2005 04:5 AM

Autoplay error. Please help- my(Zen Micro) software won't lo

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Thanks!
Melly

I don't think so but I can't check right now-- I'm on a different computer.
I had the software installed and had to delete it to make space for something. Now I wish I'd never touched it!
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I have also sent this mail to creative support! But please help me I have had this problem for almost 2 months now! =(Message Edited by anakwalajinn on 05-0-2006 08:47 PM

Might try this:? http://forums.creative.com/creativel...mp=true#M95059

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:::::::::::The following is pasted from tech supports email to me:::::::::::
With regards to your enquiries, I understand that you are having issues
charging the Zen Xtra battery.
May I know if you feel any warmth on the power adaptor while charging
the battery for 5-30 mins?
Please try the following:
- Remove the battery from the player.
- Power on the DC input connecting to the player. Power on the player
without the battery in the player for 2 hours.
- After 2 hours, place battery into the player (Check if it is charging)
- If it is still unable to charge, remove the battery and place battery
into the player again.
- Repeat the following steps for at least 2 times.
- If the charging indicator appears, charge the battery for 4 hours.
Shall the issue persists, please test the player unit with another
battery. Perharps your friends have a player of the same model? This is
to determine if the issue is with the player or the battery.

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A week ago the player stopped turning off. I am able to turn it on with the power tab, play music, charge it, everything its supposed to except power it off. The only way for me to do so is to take out the battery casuing me to rebuild my library constantly.
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I called support and they will not give me an estimate unless i pay the $20 phone session charge...
I still have the orig box, receipts, and information that came with the product. There is little to no wear on it as i ONLY use it to upload music from my pc then play it on a personal stereo system i have in the house.
ThanksMessage Edited by forcex on 03-08-200603:06 PM

Try going into Recovery Mode first, and try the options there.
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Hi,
Try to perform the Recovery Tool of your unit.
If that doesn't help either, get in touch with our Support.
Best of luck.

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