Zen Micro: My comp won't install driv

Hello everyone, this is my first post. I just recently bought a Zen Micro, and during the installation, Right when it was about to finish, I got an error message that read like "There was an error installing the drivers". Everything seemed to be installed right, and everything worked, but when I connected the Micro to my computer through USB, my computer recognized that the Micro was there, but when I tried using the Zen Media Explorer, it said that my Micro was not connected. I tried calling customer support and they told me to uninstall and reinstall, same problem. They also said it might be my anti-virus software, so I uninstalled that, same problem. I even went to download the driver from nomadness.com, and those drivers won't install either. Does anyone know what I can do to get my drivers to install?

just got a zen micro and guess what i am having the same problem, running on widows ME, went through the installation procedure. get a big red x that says windows cannot find driver, tired to reinstall the drivers both from the cd and from the usbman.com site, all end up in the same place, reinstalling drivers is not just happening. the systems subolder shows a yello question mark under zen creative.
a hint or two:
. i had the same problem with my Rave mp3 player and the service support fellow asked me to download the files from usbman.com, still didnot work. returned the **bleep** thing.
now i have the zen and guess what, it is doing the same thing, wonder if it is windows me?
2. when i restart the computer is get the following message (this is new for today)
windows could not upgrade file % etc. etc. this error happened on the restart after installation.
help me please.

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    just got a zen micro and guess what i am having the same problem, running on widows ME, went through the installation procedure. get a big red x that says windows cannot find driver, tired to reinstall the drivers both from the cd and from the usbman.com site, all end up in the same place, reinstalling drivers is not just happening. the systems subolder shows a yello question mark under zen creative.
    a hint or two:
    . i had the same problem with my Rave mp3 player and the service support fellow asked me to download the files from usbman.com, still didnot work. returned the **bleep** thing.
    now i have the zen and guess what, it is doing the same thing, wonder if it is windows me?
    2. when i restart the computer is get the following message (this is new for today)
    windows could not upgrade file % etc. etc. this error happened on the restart after installation.
    help me please.

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    Message Edited by fanaticpat on <SPAN class=date_text>05-30-2005 <SPAN class=time_text>0:20 PM
    Message Edited by fanaticpat on 05-30-2005 0:2 PM

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    Message Edited by nichols088 on <SPAN class=date_text>06-09-2005 <SPAN class=time_text>05:33 PM
    Message Edited by nichols088 on 06-09-2005 05:35 PM

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