Zen micro not charging on USB port... H

my zen micro has just recently been cting up. i have plugged it in for about 4 hours and not one batery cell has gained power. it says its charging but its not. the terminals of the batteries are touching so thats not the problem and it wont get off no battery left. any idea whats going on. all are welcme.thanks.

lilgrafx98,
Gi've TheFunnyMan suggestion a try. Also, you can try changing the player to Removable disk mode and see if it helps in charging.
Jason

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