Zen Micro not fo

I am trying to transfer songs to my Zen Micro, but it can't be found. I go into My Computer, and click on my Zen Micro, but I can't click on anything in there. I need some help, I love my Zen Micro and want to use it again.

Which Micro firmware are you using? Did you recently change it's Does the Micro appear in Device Manager?

Similar Messages

Problems with Zen MIcro not turning on or

I have a problem with my Zen Micro not turning on or off. The only way to turn it on is to plug it into the power or USB cable :-(
I have done a quick search and the posts that I have found on this topic suggest that I will need to send it back to Creative! Anyone found a "magic" solution for this problem other than sending it back?
I have done a firmware upgrade just in case that would solve the problem but unfortunately it did not.
What with this problem and the earlier problems I had with battery life I am thinking of sending the thing back and going for a different Creative player. The Zen Sleek seems to have a good range of features ... anyone had any good or bad experiences with the Sleek?
Any comments appreciated.

well..unfortunatly i have had this same problem. i made a topic about it and some of u may have read it..i can't seem to find it now. but i have found the resolution to this problem..send it back! i baught my from circuit city..i just got home from there..very nice guy helped me out at the customer service counter. grabbed my receipt,all the contents it origionally included and the box and headed to circuit city. i did exchange the zen micro for another zen micro. we both converstaed with eahochter about how i have heard other ppl complain about this problem. creative needs to do there homework. hopefully it won't happen to me again.

Zen Micro not recognized on one PC but is fine with 2 oth

Before I get totally frustrated with my PC, not the new Zen Micro 6g, what could I be overlooking to get the software and the PC to recognize this unit's This PC has Windows XP (no service packs installed), and after restoring system and reinstalling the software, I have the same problem: I connect the Zen to the USB cable, it says "Found New Hardware" and then proceeds to want to reinstall the software and drivers again from the CD. Naturally, it should have picked up the installed software and drivers but it hasn't.
On my other 2 PCs, one with Win XP sp2 and the other, my Toshiba laptop with Windows Media Player 2005 Edition, no problems at all. Immediately recognized the player after installation of the software and drivers.
I am almost at the point of not bothering to install it on the last PC as it works on 2 out of 3 fine but I would like to find out what could possibly be the problem. The two towers are identically set up: same Intel865Perl mbs, same hardware - only difference is the OS.
I have unistalled and reinstalled, system restored a few times, and I give up.
Any ideas are appreciated.

Thanks everyone. Oh, boy, I have a lot to search out, huh? Well, the chipsets are the same. The OS's are different though. I tried the USB from the mb....nothing. I do have an add-in card from Adaptec which is a dual connect card....contains 3 USB ports and 2 firewire ports. Nice card, usually works fine. All my other USB devices such as Canon camera, Sony camera, all work fine from both places. But, it might not like the Zen. Not sure why Zen wouldn't be compatible with an Adaptec USB card but I do know that Windows XP with no service packs does NOT recognize 2.0. just .. And I do get a message that states that I am connect a high-speed device with a non-high speed USB port. If that's the problem, why does it say "Found New Hardware" in the first place? And it does show up in Device Manager when connected, but with the yellow markings. It's listed under "Other Devices", and if I remove it, reboot and reconnect, the same message comes up asking me to install the drivers again.
I could upgrade this PC but I don't think that is going to make any difference, except that it will recognize the 2.0 USB ports.
I'm going to keep trying until I get it right. Any other ideas short of giving up?

Zen micro not recognized.. reform

so my zen micro is no longer recognized by my pc at home or at work..
i have firmware .0.03 installed from nomadworld and everythings been working fine for weeks. the player still works (music) but the removeable disk doesn't (not recognized by pc). is it worth it to go into rescue mode and reformat the whole thing? i don't want to lose all of my music (its backed up on my pc) and still not have my device be recognized
yelp!

Jess,
The PlayForSure firmware is intended to work with Windows XP platform. If you're going to work with other OS, I would suggest you to reload the firmware to the other firmware version .xx.xx. You can find this firmware from the download page too. Note that you need to perform this update process on your XP computer.
Jason

Zen Micro not recognised after installing Media Player 11 Bet

Can anyone help?
I've updated Windows Media Player 0 to version Beta 2 and now my Zen Micro (Firmware 2.2.02 Playforsure) isn't recognised anyway on my system.
I've tried to re-install the CD but this doesn't do anything. I've download all the updates I can find on Creative's website and that does nothing.
I can't even use the Zen Micro MTP exlorer as this has disappeared off my system.
I'm running Windows XP SP2.
HELP!

The problem will be the same I would think because the issue is that the player is an older one, so WMP does not recognise it. Unless they change it in te full version, which is probably only a slim chance, you will still need to download the hotfix and the other update.
But if i were you i wait for the full version anyway, the Beta 2 is better but still far from perfect...

Dime in a dozen? Zen Micro not detect

As the title explains it, the Zen Micro, bought last June, is not detected. Initially, it was always stuck on the Creative start-up screen. So, I when I finally made it to the recovery screen, I did a firmware "reload". I then connected it to the PC for the reloading of latest "2.2.2.0" firmware.
From there, I experienced the "Your player is not connected, please connect your player" sign.
I tried uninstalling the driver and reinstalling the issued one (in driver disk, though it didn't work) and from the website (newer version, to no avail).
Currently, whenever I connect the Micro to the computer, an autoplay option menu pops up and asks if I would like to use WMP, windows explorer or take no action. I chose the latter all the time. However, once it pops up, the screen on the micro changes to the "recovery mode(not too sure if the word is mode)", where I can't control the player. Currently, I have done the disk clean up and formatting on it too.
Any suggestions? I won't take no for an answer. However, if there is reallly no suggestion, I would much appreciate it if anyone could give me instructions to take it to a repair center, and the approximate cost. By the way, I li've in Singapore.
Sorry for the long post though, and thank you in advance.

John-CL wrote:
Hi,
Sorry to hear you are havingproblems. Upgrading to WMP willupdate the registry for you.
Hope this hel
ps.
John
I think WMP is the root of many of these connection problems. I upgraded my Zen Touch, then found out it would not work with the existing MTP firmware. I could not connect the player to upgrade the firmware, so had to revert back to WMP0 to get that done. From then on, my player is not recognized despite exhausting everything I've found here and elsewhere. Creative says on their knowlegebase that what I did causes this issue and that they are investigating a firmware upgrade to correct it. What they should do is warn people about upgrading firmware to the latest version BEFORE trying WMP. I see nothing about this other than in obscure places where somebody might find it AFTER they are stuck.

Installation Cd for zen micro not compadable with windows vis

I got a new laptop for christmas and I tried installing my zen micro using the installation disk. it loads up and says that it dose not support my computer and then cancels. i tried downloading the organizers off this website but they woulnt work? because they couldnt find any software for the zen. I have used this installation disk before on a different computer and it worked fine. Is it because my laptop has windows vista? help!

I have a ZEN Vision M and had no problem installing the Creative software on my windows Vista system. Upon placing the ZEN cd in my player I was prompted as to what action to take with the CD, I selected RUN.EVE. Then I was asked to verify that I wanted to allow the install application to run. t that point all I had to do was answer the Creative questions to install the software. I have Windows Vista Home Premium and the Creative Media Source version is 3.30.35.

Creative Zen Micro Not compatible with Windows Vi

My daughter has a Creative Zen Micro MP3 player, no video feature, just the the music player. She recently got a new computer that runs Windows Vista. She tried to install the program on her new computer, and it said the software was not compatible with Windows Vista. Does that mean I need to get new software from Creative Zen? to use the program on The computer running?Windows Vista? Any help would be appreciated..

The software that came on the original CD is not supported on vista.
The Zen Micro will work nati'vely with Vista if it contains the latest firmware version. If the Zen Micro isn't being recognized by Vista then you will need to use an older system (windows xp) to upgrade the firmware on the Zen Micro. Once Vista recognizes the Zen Micro you should be able to download Vista compatable versions of the software for the device from the creative website.

Zen Micro not loading

Can someone plzz help me.
Today i drop my zen from a table(not that high)after my zen micro stop working. what happend was i was listing to the radio then went to play an album but the song never played so i said skip to the next song and all what happened was the icon change to next song. so i went to trun it off but still nothing happened so i took the battey out and waited a min or 2 then put it back in and now the gets stuck on load up (it stops at the Creative name). so i was looking on the net and saw about the recovery mode so i though i would clean up or format it but when i do anything happens it comes up with the message saying formatting or whatever and just gets stuck on that screen.
Any help would be nice thnx.
(sorry for any bad spelling cant spell )

If nothing from rescue mode works you'll need to contact Creative Support.

Zen Micro "not detect

The software and drivers installation seems fine but my laptop doesn't seem to detect the new shiny Zen Micro (5Gb) when i plugged it in. (I'm using a BenQ 500G .6Ghz Centrino laptop with Windows XP SP2 installed). I tried plugging it in on another laptop, a clean install of Windows XP and ME, changing the USB cable still the problem persist. I noticed that I can't get the battery to be fully charged either. The battery indicator either shows a single or two bar only (even after more than 3 hours of charging). Has anyone had any issues with the batteries? I know some folks has had problems with the connection too.. Please advice. Thanks!

I already did. The shop had problem testing a couple of new Zen Micros on their machine as well. I guess I'd save a couple of potential owners the agony of trying to have their player workin. The salesgirl couldn't stop saying how sorry she was and was kind enough to help me with the problem. Now that's good customer service! Otherwise if the shop still can't help me with the problem, Creative HQ in Singapore is just a walk away from my home. I would sure be banging on their door!
Anyways I guess Creative must have some bad production batch in stores so folks make sure you have the shop test them for you before you finalize the sale. That would have help me I guess.
I have to say the problems I faced did not diminish the fact that the Zen Micro is indeed an excellent MP3 Player. So any of you who have intentions of getting one go get it. This is a support forum so you'll see only the "bad" stuff!

Zen Micro not working

Yes, I know, loads of other topics with the same problems... Sorry... But I've had my Zen Micro for well over a year now, and it's worked like a dream up until now. Suddenly, this morning, the keypad froze. And the on/off button would not work. I did the usual thing in these situations, removing the battery and putting it back in again. Problem still went on. I tried uploading more music because I was out of ideas as to what else to do. And by the way, I've never updated the firmware in it, or whatever it is you download on to it, because I physically can't (I only have 2 USB ports, my sister broke the two on the front, so I must remove the internet to plug the Zen in). So has anyone else had the same problem? If so, how did you fix it if you did get it fixed?Any help would be much appreciated.

Hi,
I'm trying to repair my friend's zen right now. It appears that your zen has a problem with the power switch. Try taking off the cover and looking at the connections where the power switch connects to the board. My friend's micro power swith broke off and has the same symptoms, hopefully you can just resolder one of the connections and it will work again. If anyone knows where to get another power swith, that would be great cause my friends micro no longer has one...Message Edited by nahatley on -02-200609:02 PM

Zen micro not connect

after installing all the software on my computer (xp with all sservice packs),
the device shows up. but when you click on icon, it states that the zen is not connected?
installed it on different computer and it works fine,
can anybody PLEASE help me?
ps: does zen micro only work with usb2?
kai

the micro is backwardly compatable with USB aswell as working with USB 2.
often the front ports on a pc run on a built in hub, and the micro often has problems when connected through a hub, because it charges via usb port it requires a lot of power, the full 500mA offered by usb ports and through a non powered usb hub the micro often doesnt get enough power to function. so the usb ports at the back are usially the safest.
if the device is showing up in device manager, i suggest a full software instalation. encase something went wrong with it, also you could try updating the player firmware. what firmware do you currently have?

Zen micro not charg

Hi guys, I looked thru the FAQ and previous postings but can't seem to find anything on this problem. Anyways, I can't seem to get my zen micro to charge via the wall charger even though the battery is near dead, no bars. The micro just acts as if it isn't plugged in at all. I tried using a power strip to try to 'jump' start the battery as suggested as well as keeping the hold on when charging but nothing seems to work. I'm currently on a long trip without my usb connector so I can't try connecting to a computer. Does anyone have any suggestions as to what else I can try to get this thing charging? Thanks.Message Edited by ppong828 on 08-26-2005 03:23 AM

thx ssr for the suggestion. fortunately i'm living with someone who has a multimeter but unfortunately I'm not so great with this sort of electronical testing. I'm not exactly sure how to use one to test the usb end of the wall charger for the output voltage since the output end is so small but I couldn't get any reading. Also, I couldn't get a resistance on the input end so maybe that means that the wall charger may have shorted out. thx again for your help.

Zen Micro Not Being Recogni

Ugh! this is frustrating. When i plug my Micro in... the sound comes on, blaing!, and i can see Zen Micro in my my computer. But when i open Zen Micro Explorer to add songs, it says not recognized....any help? fast pleaseee
thanks, droy24

woo hoo! i just realized i need to download the drivers for the new firmware i got (the playsforsure stuff) Everything works perfect.
Thread Closed.

Zen Micro - Not Recognized, multitude of proble

So, this is fun...
I bought a Zen Micro, it was bad from the getgo.
I RMA it. They send me a refurbed one.
My computer won't recognize it, I called them...they say to RMA it, and tell me they will load firmware 2.20.05 on it.
I RMA it. They send me...
The same one. Serial number and everything. I call them up, they say they sent me the same one because it didn't have anything wrong with it... Okay, it has the basic basic basic (0.0.65), my computer won't recognize it with the driver installed. I tried it on another computer, same dead end. When I turn it on it boots into recovery mode...occassionally it will "dock" but still won't be seen by my computer.
I've tried the KB article SID0053 like they suggested...that's fine. I'm not sure where to go from here. I'm hoping one of you have had this exact same experience, and can help me out. Any ideas?

jabman, does it appear in Device Manager? If so there could be several solutions:
) Download the following 3 hotfixes:
Windows Media Format 9.5 Runtime:
<a href='http://support.microsoft.com/default.aspx?scid=kb;en-us;8922' target=_blank>http://support.microsoft.com/default.aspx?scid=kb;en-us;8922[/url]
DRM performance fix:
<a href='http://support.microsoft.com/default.aspx?scid=kb;en-us;902344' target=_blank>http://support.microsoft.com/default.aspx?scid=kb;en-us;902344[/url]
Fix for large data transfers:
<a href='http://support.microsoft.com/default.aspx?scid=kb;en-us;89536' target=_blank>http://support.microsoft.com/default.aspx?scid=kb;en-us;89536[/url]
2) Open up Task Manager, click on Processes. Look for the name wdfmgr.exe. If it is not listed then. Start, Run, cmd. Type sc start umwdf. Open up Task Manager and verify that wdfmgr.exe is listed.
3) Finally is a registry fix:
Start, run, regedit
Browse to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum
Right click that and select Permissions
In the box at the top click on the name Everyone, if its not listed then click on Add. Type the name Everyone into the box on the bottom and click Ok.
On the part below click on the checkboxes under the Allow column for Full Control and Read.
Also do the same for HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\U SB
Click Ok to close that window and close off the Registry Editor.
Hopefully it will work now, also before doing any of those, make sure you are on an Administrator account.Message Edited by DM on 2--2005 2:28 PM

Zen Micro "not connected" problem since upgrading firmw

Hi All,
I have had the zen micro for a week and it has been working fine with original firmware & software supplied on CD.
After noticing the battery life was poor, I decided to upgrade the firmware.
This is where all my troubles began...
After upgrading the firmware to 2.00.2 I found that when I connected my player it was now recognised at an MTP device and windows asks me if I would like WMP (windows media player) to sync with the device.
If I select yes, it tries to find the device in WMP and tells me it is not connected !
If I go into Control Panel- Device Manager tells me that I DO have a zen micro connected under the "Windows Media Devices" section.
Zens micro media explorer now also fails to see my device and thinks it is disconnected.
So I have no way of transferring files to my zen micro.
In an attempt to remove the problem I try going into rescue mode on the zen and reloading the firmware to an earlier version, with a version I have downloaded from this website .0.03.
The zen successfully erases the firmware and behold, my pc still fails to recognise the device so it cannot install any firmware on top of this.
So now I have a Zen with no firmware installed (and a "firmware problem" message everytime I turn it on) and a pc that won't recognise it anymore.
I have spent a good 5 hours this evening trying to fix this.
I have tried everything on these forums, but I simply cannot get my PC to connect to the zen micro, despite it recognising it everytime I connect it !
Please help before me or the zen dies !
Thanks,
Mat.

Here is a note I sent to the Creative support folks. They simply suggested I go back to firmware .0.03.
I have to admit, going back to the other firmware update does not seem to be the true resolution, but I really don't have any more time to waste fixing your bugs. So, I am now on .0.03. It's a good thing I synchronized all 920+ songs, or I would not be a happy camper right now. :-)
I will tell you it appears to be a multiple USB issue with your new firmware. I experimented with this, and found that if I have my iPAQ connected into my USB ports, as well as my USB mouse, my USB CD/DVD dri've and my USB Keyboard, the MTP explorer will not recognize the Zen Micro.
When I take the iPAQ out, magically, the Zen Micro gets recognized and the MTP Explorer is working. THIS ONLY HAPPENS WITH THE MTP FIRMWARE!!
I am now back to the .0.03 release of the firmware and none if this happens. As I write this to you, I have everything connected and I am ripping a CD to my device - no problems. I am fortunate however to have a laptop that I was able to do this with, otherwise I would be in the same place others are, and the upgrade frimware doesn't ever recognize the Zen Micro, even though it is in the Device Manager. ?
So, I would say, that your MTP firmware takes control too much, and seems to substitute for something like an iPAQ, where they cannot co-exist or other USB harware, such as a memory reader (CF, SmartMemory, etc.). This is not a PC USB issue, in my mind. It is a firmware issue that is causing the conflict.
Thanks.

Zen Micro not fo

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