Zen Micro not recognised by my

Hi all,
I need help. My Zen Micro refused to be recognised by my PC. I have installed, deleted, re-installed, deleted till the cows came home and still whenever I connect my Zen Micro to my PC, it gives me a message that my USB is not functioning properly.
I have confirmed that the unit is working (I brought it down to the service center and connected it there and it works). So I suspect that there is some corrupted driver somewhere.
Thing is, I even put my PC into save mode and manually deleted the creative folder and still no luck.
Can anyone help?
This is the first time I am using a Creative portable audio player.

Hi,
I just registered on this forum and was going to post my problem when I noticed this post.....
This exact same thing has happenned to me today with a Zen Touch that I have. It just refuses to be recognised by my PC. As per richielo I have installed, deleted, re-installed, deleted till the cows came home and still whenever I connect my Zen Touch to my PC, it gives me a message that my USB is not functioning properly.
I know my USB is OK as I have connected other devices to the same port and they work fine. The weird thing too is it used to work but doesnt work anymore.
I followed the install instructions to the letter and all the software went on OK but when the PC restarts it doesnt recognise the Zen Touch.
I have contacted Customer Support in Australia and he had no answer. So we thought we would format the Zen Touch. We did so and now we are getting a Firmware error. So he sent me the firmware driver and I have tried to install it but it wont go through as the USB port doesnt recognise the Zen Touch. This feels like one big downward spiral and the thing is getting worse and worse.
Please help ASAP.
Thanks,
Miguel

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Zen Micro not recognised after installing Media Player 11 Bet

Can anyone help?
I've updated Windows Media Player 0 to version Beta 2 and now my Zen Micro (Firmware 2.2.02 Playforsure) isn't recognised anyway on my system.
I've tried to re-install the CD but this doesn't do anything. I've download all the updates I can find on Creative's website and that does nothing.
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The problem will be the same I would think because the issue is that the player is an older one, so WMP does not recognise it. Unless they change it in te full version, which is probably only a slim chance, you will still need to download the hotfix and the other update.
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Zen Micro not recognised by

Hi all,
I need help. My Zen Micro refused to be recognised by my PC. I have installed, deleted, re-installed, deleted till the cows came home and still whenever I connect my Zen Micro to my PC, it gives me a message that my USB is not functioning properly.
I have confirmed that the unit is working (I brought it down to the service center and connected it there and it works). So I suspect that there is some corrupted driver somewhere.
Thing is, I even put my PC into save mode and manually deleted the creative folder and still no luck.
Also the unit hangs when this happens.
Can anyone help?
This is the first time I am using a Creative portable audio player.

Please don't post duplicate threads. The original thread is here if anyone wants to reply:
http://forums.americas.creative.com/....id=2285#M2285
Cat

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The problem will be the same I would think because the issue is that the player is an older one, so WMP does not recognise it. Unless they change it in te full version, which is probably only a slim chance, you will still need to download the hotfix and the other update.
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And presumably the PC has Win XP and WMP0?
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If the firmware is indeed ..0, have you installed the latest Creative drivers? Is it possible they installed 2.x firmware instead?

Zen Micro not recognised by compu

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I had this problem too at the beginning. I went to Creative's Knowledge Base and the fix worked perfectly. Go to the Creative Knowledge Base under the Support tab, and in the search bar type SID0053.

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I have a problem with my Zen Micro not turning on or off. The only way to turn it on is to plug it into the power or USB cable :-(
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well..unfortunatly i have had this same problem. i made a topic about it and some of u may have read it..i can't seem to find it now. but i have found the resolution to this problem..send it back! i baught my from circuit city..i just got home from there..very nice guy helped me out at the customer service counter. grabbed my receipt,all the contents it origionally included and the box and headed to circuit city. i did exchange the zen micro for another zen micro. we both converstaed with eahochter about how i have heard other ppl complain about this problem. creative needs to do there homework. hopefully it won't happen to me again.

Zen Micro "not connected" problem since upgrading firmw

Hi All,
I have had the zen micro for a week and it has been working fine with original firmware & software supplied on CD.
After noticing the battery life was poor, I decided to upgrade the firmware.
This is where all my troubles began...
After upgrading the firmware to 2.00.2 I found that when I connected my player it was now recognised at an MTP device and windows asks me if I would like WMP (windows media player) to sync with the device.
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So I have no way of transferring files to my zen micro.
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I have spent a good 5 hours this evening trying to fix this.
I have tried everything on these forums, but I simply cannot get my PC to connect to the zen micro, despite it recognising it everytime I connect it !
Please help before me or the zen dies !
Thanks,
Mat.

Here is a note I sent to the Creative support folks. They simply suggested I go back to firmware .0.03.
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lisamrose wrote:
I have read thru the boards, and I can't do any of the suggested ideas because my Zen battery is completely dead. I cannot charge it, as the computer does not recognize the player when it is attached. Does this mean that I need to buy a new battery, and then go from there? I do not have an adapter, just a usb cable.
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I have a zen micro and an IBM compat. computer, Windows XP. I'm fairly sure that I have the latest firmware update...but is there a way to verify that?
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On my other 2 PCs, one with Win XP sp2 and the other, my Toshiba laptop with Windows Media Player 2005 Edition, no problems at all. Immediately recognized the player after installation of the software and drivers.
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I could upgrade this PC but I don't think that is going to make any difference, except that it will recognize the 2.0 USB ports.
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so my zen micro is no longer recognized by my pc at home or at work..
i have firmware .0.03 installed from nomadworld and everythings been working fine for weeks. the player still works (music) but the removeable disk doesn't (not recognized by pc). is it worth it to go into rescue mode and reformat the whole thing? i don't want to lose all of my music (its backed up on my pc) and still not have my device be recognized
yelp!

Jess,
The PlayForSure firmware is intended to work with Windows XP platform. If you're going to work with other OS, I would suggest you to reload the firmware to the other firmware version .xx.xx. You can find this firmware from the download page too. Note that you need to perform this update process on your XP computer.
Jason

Zen micro -not loadi

anyone with ideas regarding my zen problem. screen stays black except for word creative on it. have gone into recovery screen, and clean up disk, but the player appears to hang, with the touch pad lights pulsating while it is connected to power.
if it is off the power the screen stays black.
have connected to the computer via usb cable, but program will not recognise the player.
cannot download updates while computer does not recognise player.
nothing happens when i try to turn it on, no lights, etc. except the creative screen.
am currently away from my home, so no chance of reloading via the original disks.
many thanks.

kimann,
Try doing a Cleanup from recovery mode for the player. Check out the sticky at the top of this section or the URL below.
http://forums.americas.creative.com/creativelabs/board/message?board.id=dap&message.id=3
Jason

Dime in a dozen? Zen Micro not detect

As the title explains it, the Zen Micro, bought last June, is not detected. Initially, it was always stuck on the Creative start-up screen. So, I when I finally made it to the recovery screen, I did a firmware "reload". I then connected it to the PC for the reloading of latest "2.2.2.0" firmware.
From there, I experienced the "Your player is not connected, please connect your player" sign.
I tried uninstalling the driver and reinstalling the issued one (in driver disk, though it didn't work) and from the website (newer version, to no avail).
Currently, whenever I connect the Micro to the computer, an autoplay option menu pops up and asks if I would like to use WMP, windows explorer or take no action. I chose the latter all the time. However, once it pops up, the screen on the micro changes to the "recovery mode(not too sure if the word is mode)", where I can't control the player. Currently, I have done the disk clean up and formatting on it too.
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Sorry for the long post though, and thank you in advance.

John-CL wrote:
Hi,
Sorry to hear you are havingproblems. Upgrading to WMP willupdate the registry for you.
Hope this hel
ps.
John
I think WMP is the root of many of these connection problems. I upgraded my Zen Touch, then found out it would not work with the existing MTP firmware. I could not connect the player to upgrade the firmware, so had to revert back to WMP0 to get that done. From then on, my player is not recognized despite exhausting everything I've found here and elsewhere. Creative says on their knowlegebase that what I did causes this issue and that they are investigating a firmware upgrade to correct it. What they should do is warn people about upgrading firmware to the latest version BEFORE trying WMP. I see nothing about this other than in obscure places where somebody might find it AFTER they are stuck.

Zen Micro not recognised by my

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