ZEN MICRO PHOTO ACTING STRANGE PLEASE HELP.

I have had my Zen MicroPhoto for a bout a month now and it is great! I use it quit often. However just yesterday, it began acting strange.... It deleted many of the files that I originally transferred to it and whenever I start it up, it says "rebuilding library" Also it does not display the now playing info for teh current track. it only displays "choose a track from music list" It will play songs and stuff but it just seems strange..... I do not know what to do about it.... Should I reinstall the firmware or what? please someone help me.... I would appreciate any advice on the subject... I freakin' love using my ZenMicro. help me save it. Thank you.

aaron78: Follow the advice in the section "My Zen is not behaving properly, won't startup, or goes into rescue mode. What should I do?" in the FAQ.
Snoweagle: Reloading the firmware shouldn't erase the data, although you should ALWAYS keep a backup.

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Help with my Bran-New Creative Zen Micro Photo. [Questi

If you don't want to see the backing of my whole story skip to the bold print at the bottom!I also want you to know I read the FAQs and searched through some topics like this, but haven't found any asking my question.First of all, I'm new to the forum, but I've been researching Creative's Zen for a long time now. I kept observing each one closely before I purchased a product. I then saw the Zen Micro Photo come out. This one won my attention. I loved this, I quickly searched for reviews and went for the buy for Christmas. I told my dad about it and he was "iffy" on the price, but it was better then the iPod in my opinion.Christmas day came and I opened it. Right away I checked everything out I knew a lot about the menu already and all, but not really how to control it. I checked to make sure everything worked. All systems were go. After listening to the defaults (which I loved) I went to go install the software. I already had Media Player 0 and Adobe, oh and I didn't want the freakin AOL toolbar! Lol, so I installed everything else. It took forever, but I hooked it up and I installed the drivers, but as soon as I plug in the USB connector I see: "A HIGH-SPEED USB device has been plugged into a LOW SPEED USB port.After that, I switched USB ports, btu I got same message. I hit the X and then tried to charge. I got the Lightening Bolt, but no dimming of lights. I found out that this computer is not letting me install any service packs, I'm confused about that.My question:Is there anyway I can charge this mp3 player and download music onto my Zen Micro Photo without Service Pack ? Or did I just pay $250 for a really cool glowing mp3 player to be used as a paperweight? (I love this Zen and I ran the battery dead hoping that would make the charging easier).Help?
My Specifications:
My Mp3 Player: Zen Micro Photo (Black)What I tried: Switching USB ports and re-installing Service Pack Software: Not sure how to determine firmware without installing something. I'm on a XP Professional and I'm using the Creative Media Source and Creative Media Toolbox

Thank you DM for responding. I am expecting problems, but it still won't allow me to charge the Zen Micro Photo or even use the Creative Media Source. I can't upload any songs or any contacts on it. I haven't uploaded anything yet, but it's not reading the USB device. When I run Creative Zen Micro Photo Media Explorer I get this message at the top of the screen: "The device is not connected. Please connect your Zen MicroPhoto to the computer. I can't organize anything or add songs... so it just makes all the programs I downloaded useless and my Creative product unusuable.ONe thing it does do though... whenever I plug in my Zen MIcroPhoto to the USB it turns it on and glows, but only shows my battery at the top with one red line and the green lightening bolt filling the battery up.After leaving it like this for two hours the green moves, but the red bar stays the same size.

Need help with Zen Micro Photo: It stays in recovery m

Just recently, my zen micro photo has been staying in recovery mode. I have tried all of the four options available? to me in recovery mode. .) Clean up 2.) Formatt All 3.) Reload Firmware? 4.) Reboot. When I try "Reload Firmware". It doesn't really "reload". All it does is erase the current firmware, which it has done several times. My computer doesn't really realize the player. It doesn't allow me to acess my songs, which have already been deleted. It says the "Player is not connected". At first, I thought I needed to charge. I charged it to maximmum. The battery is "FULL". Also, the firmware update doesn't recognize the player either. Whenever I select the reboot option, my player reboots to recovery mode. This does no good, as I have tried all of the available options in recovery mode, and they have done no good. Your help would be greatly appreciated. Thank you.Message Edited by Damaniscool on 04-2-200707:29 PM

do you hear a sound from the hard dri've like it's stuck? this is common. if so, please search this forum for "hard dri've whack" or "percussi've repair".

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It really sucks about your player
...but it was concrete.
...and you've got a disk dri've inside there.
what do you think would happen if you dropped a desktop computer from 3 feet off the ground onto concrete?

Having big problems with Creative Zen Micro Photo!! I need much urgent help!

Hi. I am having a big problem with my MP3 Creative Zen Micro Photo device at the computer.Here is the thing:Before I bought this I had the regular Zen Micro & having fun with it. I had no problems with that when I used the Media Explorer to transfer songs. So I bought the Zen Micro Photo & installed it my computer. As normal I used the Media Explorer to transfer songs & pictures.So I reinstalled Windows XP at my computer, and when I installed the CD that followed to transfer new songs, the Windows said that it's an unknown thing I have connected in the USB.So I installed Service Pack & 2. I have tried to install drivers from the cd but it seems that there are no drivers on the cd! The big problem is that when I connect the MP3 to the computer, it doesn't read it's a Zen Micro, it's just unknown! So the Zen Micro Photo Media Explorer program doesn't work & I can't transfer songs or picture on it! And it just happened after I re-installed Windows on my computer. The same thing happened on my brother's computer after he re-installed windows. And when I connect the MP3 to the USB, it says that it's not a USB 2.0, but .! And I am sure it is 2.0 because it has always been like that before I re-installed windows. Also the MP3 does not re-charge when I put it my computer! The battery is just the same, it tries to do it but it doesn't. So I am using my sisters computer to charge the MP3 & transfer songs. I have tried everything but I can't seem to understand what the problem is? I have never experienced something like this before, and I really hope you can help me with this! To be honest I think what I am missing is the driver. So can someone PLEASE provide me the link for the driver? I have downloaded all those 3 on www.creative.com, but they are none of them! Also that playforsure firmawre thingy does not work because it sais that I have to connect my MP3, and it is connected already!Please reply as quick as possible! Thanks a lot for you kind help!
I have also sent this mail to creative support! But please help me I have had this problem for almost 2 months now! =(Message Edited by anakwalajinn on 05-0-2006 08:47 PM

Might try this:? http://forums.creative.com/creativel...mp=true#M95059

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what error message to you get, does the micro think its detected, is it charging and all that. that firmware will let the computer detect the player in the same way as your old one.
have u looked in device manager to see if its a problem device?
basic suggestion try to work out where the problem lies, test it on another usb cable, another usb port another computer. try and find out where the problem lies, then its easier to help.
regards olly

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Clean Up (when I pressed that one, nothing happened .. the screen didn't even change)</LI>
Format All (When I pressed that one, the screen seemed to .. freeze .. but it had a smear of lines .. ?)</LI>
Reload Firmware (I never had firmware on my ZMP to begin with)</LI>
Reboot (It turned off and It turned back on like it's supposed to but when it turned back on, it was in recovery mode again)</LI>
My ZMP does not even turn off. This is wasting the battery so please help me. I have emailed Creative but they have not replyed yet.
PLEASE HELP !

imsooopawoman wrote:
Reload Firmware (I never had firmware on my ZMP to begin with)</LI>
You must have had firmware on there if it worked, but "reload firmware" actually erases the firmware. It's a badly named function.
Unfortunately though you've tried all you can as a user. The player sounds faulty and you ought to contact Creative support for a replacement.

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hope someone can help me out with this!!!
please leave a message/comment... if you know anything about the zen micro photo!!!


sweet... i dont have anytihng right now.. lol.. im waiting for the 6GB photo.. to ocme out in canada.. someone said its gonna be 8GB!!! that'll be even better!! ... anyone know when it'll hit canada? i hear it hit the U.K a lil while ago.. yea.. anyone know anything else on the 6GB or 8Gb Zen Micro Photo.. Just Leave A Comment.. Please..
Yeah!!!

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You can use the same charger

Zen micro photo won't start & not detected anym

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Zen Micro Photo frozen on Creative scr

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It could be that the microdri've is "stuck" or in failure.
While the MicroPhoto is turned off, try tapping (well do it very firmly and with enough force) on the palm of your hand, restart the MicroPhoto and see if it boots up completely.
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I just purchased a Zen Micro Photo 8gb just over a month ago and the screen froze on me. I am not a computer saavy peson, so I have no idea what to do and customer service just gives you links to look it up yourself. Has anyone had this problem of the screen freeze and is there something that I need to do. Please help....

Try doing a disk clean up. Enter recovery mode by removing the battery and then holding the power switch in the on position while replacing the battery until the recovery screen appears. Then select disk clean up. After it is done with the disk clean up, select reboot. If that dosen't work you may have a defecti've player since it is still so new. If that is the case try returning it or if you can't return it, send it to Creative, and they will be able to replace it for you since it will still be under the warrenty.

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Is it something to do with firmware?

anant wrote:
Hi ted, can you tell me What is MTP device n wht its connection with WM0?please.. It will be a great help! ?
MTP is a protocol. For our purposes it means that the driver should be included with WMP0. (...and that is the connection, you get the driver by installing WMP0.)

ZEN MICRO PHOTO ACTING STRANGE PLEASE HELP.

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