Zen micro photo malfunct

I got a zen micro photo a couple of weeks ago, every thing installed fine, it worked perfect. Then one day I go to plug it in for a charge and get an error message "One of the divices attached to this computer has malfunctiond and windows does not recondnise(spell) it. As soon as i get this error, the zen micro completly freezes. The only way i can turn it off is if i take out the battery. At first i thought this was the player it self, so i went beck and returned it. Got a brand new one and everything. I had all the software installed so i just plugged it in and guess wat... i got the same error! I tried reinstalling everything and starting from scratch, but i keep on getting the same error. I need help guys! I want to get this thing to work and there is no way in heck that im getting an IPOD! Im running win xp sp2 recently i installed a usb 2.0 card (which is plug and play) this was inbetween the time i hadn't charged my zen yet. I tried pluging it back to my old usb ports but i still got the same error. I dont think its the usb card...
i need help plz! I cant charge it because it freezes when i plug it in and my battery is almost dead.

I never encountered this with my MicroPhoto, perhaps one of the devices malfunctioning could be in your computer itself and not the player?

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Help with my Bran-New Creative Zen Micro Photo. [Questi

If you don't want to see the backing of my whole story skip to the bold print at the bottom!I also want you to know I read the FAQs and searched through some topics like this, but haven't found any asking my question.First of all, I'm new to the forum, but I've been researching Creative's Zen for a long time now. I kept observing each one closely before I purchased a product. I then saw the Zen Micro Photo come out. This one won my attention. I loved this, I quickly searched for reviews and went for the buy for Christmas. I told my dad about it and he was "iffy" on the price, but it was better then the iPod in my opinion.Christmas day came and I opened it. Right away I checked everything out I knew a lot about the menu already and all, but not really how to control it. I checked to make sure everything worked. All systems were go. After listening to the defaults (which I loved) I went to go install the software. I already had Media Player 0 and Adobe, oh and I didn't want the freakin AOL toolbar! Lol, so I installed everything else. It took forever, but I hooked it up and I installed the drivers, but as soon as I plug in the USB connector I see: "A HIGH-SPEED USB device has been plugged into a LOW SPEED USB port.After that, I switched USB ports, btu I got same message. I hit the X and then tried to charge. I got the Lightening Bolt, but no dimming of lights. I found out that this computer is not letting me install any service packs, I'm confused about that.My question:Is there anyway I can charge this mp3 player and download music onto my Zen Micro Photo without Service Pack ? Or did I just pay $250 for a really cool glowing mp3 player to be used as a paperweight? (I love this Zen and I ran the battery dead hoping that would make the charging easier).Help?
My Specifications:
My Mp3 Player: Zen Micro Photo (Black)What I tried: Switching USB ports and re-installing Service Pack Software: Not sure how to determine firmware without installing something. I'm on a XP Professional and I'm using the Creative Media Source and Creative Media Toolbox

Thank you DM for responding. I am expecting problems, but it still won't allow me to charge the Zen Micro Photo or even use the Creative Media Source. I can't upload any songs or any contacts on it. I haven't uploaded anything yet, but it's not reading the USB device. When I run Creative Zen Micro Photo Media Explorer I get this message at the top of the screen: "The device is not connected. Please connect your Zen MicroPhoto to the computer. I can't organize anything or add songs... so it just makes all the programs I downloaded useless and my Creative product unusuable.ONe thing it does do though... whenever I plug in my Zen MIcroPhoto to the USB it turns it on and glows, but only shows my battery at the top with one red line and the green lightening bolt filling the battery up.After leaving it like this for two hours the green moves, but the red bar stays the same size.

[Zen Micro Photo] Stuck in b

My Zen Micro Photo gets stuck in the bootscreen. When I turn my Zen on it says "Creative" and after a couple of seconds "Zen Micro Photo". While "Zen Micro Photo" is in my screen it does nothing. I tried to take out the battery and turn it on again, but still nothing. Only after a couple of hours it starts working again.
It als doesn't connect properly with Windows XP.
The problem started a couple of days ago when I activated the removable harddri've mode on the Zen to connect it to Windows 2000.
Should a reload of the firmware help?

See the section "My Zen is not behaving properly, won't startup, or goes into rescue mode. What should I do?" in the FAQ.

SOLUTION - Zen Micro Photo Stuck in Recovery M

My Zen Micro Photo got stuck in recovery mode after I followed Creative Labs Technical Support suggestions. They had me do a Clean Up, a Format All a Reload Firmware and a Reboot. After doing this my unit was stuck in Recovery Mode. They then had me load the latest firmware. v .3.0, from a PC connection and I found that it worked fine, but doing the above steps put me back into Recovery Mode hell. So I did some testing.
I loaded firmware version .20.0 from my PC thinking the problem might be in the firmware version. Doing the steps they had asked me to do caused me to be in Recovery Mode Hell, so again I loaded firmware from my PC.
This time I went through each item one at a time and rebooted after each. Clean Up/Reboot, Format ALL/Reboot and Reload Firmware/Reboot. They all booted normally except when I did a Reload Firmware.
Next I loaded firmware v .3.0 to my unit again and did the same test. Again it put me in Recovery Mode Hell after I selected Reload Firmware from the Recovery Mode screen.
Conclusion DO NOT LOAD FIRMWARE FROM RECOVERY MODE. If you have to load firmware at all, do it from your PC connection. I'm going to copy this into the VERY LONG message I have had with Creative Labs Technical Support over the past 5 days and let them know what I have found. I hope this helps others to fix their Micro Photo.

I am having a similar problem. I am stuck in recovery mode and my PC won't recognize the MP3 player at all? I have rebooted, cleaned up, formatted, pulled the batt, etc. Finally I pulled the battery for longer than 30 seconds and that seemed to fix the problem. We will see.
JW
ECIT: oh ya, I am using a microphoto as well.Message Edited by Jfawkingdub on 06-29-200703:2 PM

Need help with Zen Micro Photo: It stays in recovery m

Just recently, my zen micro photo has been staying in recovery mode. I have tried all of the four options available? to me in recovery mode. .) Clean up 2.) Formatt All 3.) Reload Firmware? 4.) Reboot. When I try "Reload Firmware". It doesn't really "reload". All it does is erase the current firmware, which it has done several times. My computer doesn't really realize the player. It doesn't allow me to acess my songs, which have already been deleted. It says the "Player is not connected". At first, I thought I needed to charge. I charged it to maximmum. The battery is "FULL". Also, the firmware update doesn't recognize the player either. Whenever I select the reboot option, my player reboots to recovery mode. This does no good, as I have tried all of the available options in recovery mode, and they have done no good. Your help would be greatly appreciated. Thank you.Message Edited by Damaniscool on 04-2-200707:29 PM

do you hear a sound from the hard dri've like it's stuck? this is common. if so, please search this forum for "hard dri've whack" or "percussi've repair".

Zen Micro Photo bugs need to be worked out - firmware update comi

Hi,
I've had my Zen Micro Photo 8gb for a month & have discovered some interesting quirks: first, I don't believe mine is defecti've, though I've had problems. I have encountered freezing on both the "Zen Microphoto" logo and "rebuilding library" screen; I scoured this forum and the Knowledge Base for answers, trying all that seemed applicable?- I tried disk cleanup and reboot (leading to rebuilding library freezes), reformats & carefully reloading the latest firmware?a couple of times. I've drawn some conclusions:?) Mediasource software is not working for me; when I switched to using only Windows Media , most problems went away.2) For whatever reason, "rebuilding library" can only be accomplished while my Zen is connected to the computer - should this be the case?3) It seems like the times my screen freezes on the "Zen Microphoto" logo I may have held the "on" switch to the side a little longer than necessary; I'm wondering if this is happening because I'm holding the switch on a little too long?Anyway, I love the size, look and sound of this player, so I hope to keep using it. NOTE: can anyone from CREATIVE tell me if there will be future firmware updates? Thanks
!!! Steve M.Message Edited by smills on 08-0-20070:24 AM

I run windows XP pro . sp2, its quite strange.. it should work. ! **bleep** IT SHOULD WORK ! :smileyindifferent: , and the wirld thing is. i also try'ed it on another windows XP machine at work.. and it didient work there either. im beginning to question if this is the product for me. its realy sad though, i love the zen design.. not to mention the price.
It realy realy bugs me that the zen micro photo isset supportet on windows 2000, i had this vision of syncronizing my work calender with the zen ... and now its just not possible ! unless my boss wants to give me a new laptop.. and i dont think that will happen . hehe
Well i will keep on working on this issue.. ill let you know guys.

Using Zen Micro(Photo) with plain Explo

Is there a possibility to copy MP3 files simply by drag-and-drop with the Windows Explorer to the Zen Micro(Photo) so that the files are treated as MP3 and NOT as simple data files? Technically it is quiet simple to do this by using the hard disk of the Zen as an extra hard disk in Windows. Even the cheapest USB-stick based MP3-player can do this. Why not a Zen (or the iPod competition)?
I refuse to use any specific software to copy my self ripped MP3-files because I know that that software (Creative, iTunes, even Windows Media Player and other) changes things during the file transfer and I don't want any change in the MP3 files, not even a single bit!
I want to buy a Zen Micro Photo (8 GB, color screen), but I refuse to do it as long as it is impossible to crag-and-drop my MP3 files simply thru the Windows Explorer.

Yeah that's what i always did. I just drag and drop MP3 files directly into my player without using any software whatsoever.

Zen Micro photo.....HELP?

ok sooo.... i am an idiot..............one night after coming home i was running to catch a ride with my friend and on the way.....my zen micro photo fell outta my pocket and into the grass..............well the next morning i obviously couln't find it so i got in my car and drove to the place that i got the ride from- well i founf it in the grass. So i was real happy that i found it until i got home and all it does when i turn it on is go to that stupid recovery mode-----and it wont go any where else.......................it doesn't look damaged at all. UGH it makes me real mad some one PLEASE HELP and gimme some suggestions!!!!!ASAP

It really sucks about your player
...but it was concrete.
...and you've got a disk dri've inside there.
what do you think would happen if you dropped a desktop computer from 3 feet off the ground onto concrete?

Zen Micro Photo not recognized in Media Explo

Device automatically goes into Recovery Mode when turned on. Tried the clean up and format features, followed by reboot. Still nothing. ?When connected via USB, Device not recognized in Media Explorer. Tried to reload firmware, but getting error message that device is not connected.
Can someone help?

Hey i think i know what your problem is. What Operating System are u running on your computer? (Windows XP, ME etc) And also, if running XP do you have service pack installed? If you dont have service pack installed, you cant use your player. The system requirements can be found on the back of the zen micro photo box. goodluck!!

Having big problems with Creative Zen Micro Photo!! I need much urgent help!

Hi. I am having a big problem with my MP3 Creative Zen Micro Photo device at the computer.Here is the thing:Before I bought this I had the regular Zen Micro & having fun with it. I had no problems with that when I used the Media Explorer to transfer songs. So I bought the Zen Micro Photo & installed it my computer. As normal I used the Media Explorer to transfer songs & pictures.So I reinstalled Windows XP at my computer, and when I installed the CD that followed to transfer new songs, the Windows said that it's an unknown thing I have connected in the USB.So I installed Service Pack & 2. I have tried to install drivers from the cd but it seems that there are no drivers on the cd! The big problem is that when I connect the MP3 to the computer, it doesn't read it's a Zen Micro, it's just unknown! So the Zen Micro Photo Media Explorer program doesn't work & I can't transfer songs or picture on it! And it just happened after I re-installed Windows on my computer. The same thing happened on my brother's computer after he re-installed windows. And when I connect the MP3 to the USB, it says that it's not a USB 2.0, but .! And I am sure it is 2.0 because it has always been like that before I re-installed windows. Also the MP3 does not re-charge when I put it my computer! The battery is just the same, it tries to do it but it doesn't. So I am using my sisters computer to charge the MP3 & transfer songs. I have tried everything but I can't seem to understand what the problem is? I have never experienced something like this before, and I really hope you can help me with this! To be honest I think what I am missing is the driver. So can someone PLEASE provide me the link for the driver? I have downloaded all those 3 on www.creative.com, but they are none of them! Also that playforsure firmawre thingy does not work because it sais that I have to connect my MP3, and it is connected already!Please reply as quick as possible! Thanks a lot for you kind help!
I have also sent this mail to creative support! But please help me I have had this problem for almost 2 months now! =(Message Edited by anakwalajinn on 05-0-2006 08:47 PM

Might try this:? http://forums.creative.com/creativel...mp=true#M95059

Zen micro photo batt

I have heard that the zen micro and the zen micro photo have the same battery size, but the photos has a higher capacity. Would it be possible to buy a photo battery and put it in say a zen micro 5gb?

yes you can

Zen Micro Photo Conce

I am about to purchase a Zen Micro Photo. I am choosing it over the Zen Micro because of the many posts about the headphone problem on the Zen, the clearer screen on the Micro Photo, and the lack of availability of the Zen Micro in the stores - very few stores are selling the Micro and many have only the Micro Photo (which leads me to believe that the Micro is being phased out - at least in the marketplace). I have some concerns about the Micro Photo - there seems to be some posters on this group who have a buzz from the screen. Since many reviews of the Micro Photo say how great the sound is, I am going to assume, perhaps foolishly, that the buzz has been taken care of in the recent releases or this is not as common a problem as some would like to state. My other concern is and question is how fragile are these? There are warnings about NOT jogging with the Micros. I have not seen this with other companies'hd players. I plan to use this in a car. Is this going to be a problem? Sometimes roads are bumpy.
One of the main reasons that I have chosen the Zen is the bookmarking features. I use the mp3 player for audiobooks and I want to be able to set a bookmark in mid track of a book, listen to something else, and then come back to that same place in the book and continue on - which from the Micro/Microphoto manuals I should be able to do. Is this correct?
Surprisingly, few mp3 players can do this - the Ipod can't despite it's claim that it can.
I appreciate any feedback.

Information on LiON battery lifespans.
A lithium-ion battery provides 300-500 discharge/charge cycles. The battery prefers a partial rather than a full discharge. Frequent full discharges should be avoided when possible. Instead, charge the battery more often or use a larger battery. There is no concern of memory when applying unscheduled charges.
Although lithium-ion is memory-free in terms of performance deterioration, batteries with fuel gauges exhibit what engineers refer to as "digital memory". Here is the reason: Short discharges with subsequent recharges do not provide the periodic calibration needed to synchronize the fuel gauge with the battery's state-of-charge. A deliberate full discharge and recharge every 30 charges corrects this problem. Letting the battery run down to the cut-off point in the equipment will do this. If ignored, the fuel gauge will become increasingly less accurate. (Read more in 'Choosing the right battery for portable computing', Part Two.)
Aging of lithium-ion is an issue that is often ignored. A lithium-ion battery in use typically lasts between 2-3 years. The capacity loss manifests itself in increased internal resistance caused by oxidation. Eventually, the cell resistance reaches a point where the pack can no longer deli'ver the stored energy although the battery may still have ample charge

Zen Micro Photo Li

Can somone give me a link to where i can buy a Zen Micro Photo Pink? I li've in the USA, Thanks alot, Sorry i did not find this on search.

Hard to say; I see it's "out of stock" there. The Creative site says the MicroPhoto will be available in 0 colors, much like the original Micro; however, most stores didn't carry all 0 colors of the original. (For example, Best Buy only had black in the stores; the other 9 colors were only available online.)

Zen micro photo wont connect

well my brother got a zen micro photo for his birthday yesterday, so in the evening we tried to start putting music on it and it wont even connect. i have windows with service pack 2, windows media player 0, and the micro explorer. now when i connect it to the computer it wont even start charging :/ and the explorer says its not connected, plz help

a way to make windows detect it is too try and run add hardware wizrd in controlpanel also if u make theplayer gointo recovermode then connect it to ur pc windows USUallydetects it as a plaer in recue mode i think well try if u dont know how toget there i think that u hold down the play/pause button er i mean first take out the batery and then hold down the play/pause botton while u plug the usb into ur pc and i think itll go into recovery mode and windwosshould detect it then and thats when you caninstall the firmware using the executable file and if something goes wrong try it again and usually itll work

Zen Micro Photo 2nd Quart

Correct me if I'm wrong but we are now in the 3rd quarter? I do believe Creative owes us an official explanation as to the delay of this product. I'm holding off buying a Zen Micro so I can at least see the Zen Micro Photo. Due to bad eyesight the color contrast makes it easier for me to see the menus.
In all fairness to us consumers, a best of show award at CES is a very prestigious award but we need an actual product to back it up.
As of now the Zen Micro Photo is VAPORWARE in my book.

It was initially slated for June, and then Summer. I've heard August mentioned, but you'll probably just have to wait and see.

Zen micro photo malfunct

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