Zen Micro Photo Recognized in Vista but Not Detected in Creative Softw

How do i fix this problem? My Micro Photo is recognized in Vista. It shows up a portable device when i click "computer"? I can see all the songs on my mp3 player. The problem is the the Creative Mediasource 5. and Zencast organizer says it is not detected. These are the new versions for windows vista. Just downloaded them from the creative website.
Can i just copy and paste songs on the mp3 player from within "Computer" since it is recognized as a portable device? Which software is supposed to be the one I use for organizing music..Mediasource or Zencast??

Great Call on installing the playsforsure update. I had the exact same issue... Zen V Plus recognized by Vista, but not by Mediasource 5 organizer. I had already installed the "CMS5_MTP_PCAPP_LB_5_00_36" update from Creative's support site, which supposedly included the Playsforsure plug-in. However, when I went to Mediasource 5 help, software updates menu item... the plugin was listed as neeing to be downloaded and installed. My Zen V Plus was recognized after the reboot!!

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my zen VPlus is recognized by vista (in device manager it is in "Portable Devices") , I can also find it in Windows Explorer.
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Any idea ? The last firmware has been installed and I can directly copy files with Windows Explorer.

You need to install iTunes in order to install the necessary drivers.

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Write down Your p/n number which is under Your computer and looks like this.
** Say thanks by clicking the "Thumb up" icon which is on the left. **
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Zen micro photo proble

ok so i've had my zen micro photo since last summer, which means that the creative lab crew wont help me since my purchase is over a year old. lame. well i had a minor 2 ft drop with my buddy, and it wont work. when i turn it on, it freezes on the "creative" screen. then when i get to the option window so i can attempt to clean it out, it wont work, i would like to say that it freezes also on all the options, but i cant really tell. those are i guess minor problems. i dont really know, but it also will occassionally make this odd "skipping" noise when i take the battery out and replace it so it will restart. this kid at Best Buy said that it has a small rotating disk on the inside and that it could of cracked or isnt on properly. but this is a drag. and you would think that i could just plug my baby into the computer with the USB cord,but now it wont even respond to the computer, or the computer wont recognize it. if you have any advice that would be swell.

i asked that same question because my zen micro broke no responded, but i did get a microphoto and have not had any problems yet.

Zen Micro Photo not recognized in Media Explo

Device automatically goes into Recovery Mode when turned on. Tried the clean up and format features, followed by reboot. Still nothing. ?When connected via USB, Device not recognized in Media Explorer. Tried to reload firmware, but getting error message that device is not connected.
Can someone help?

Hey i think i know what your problem is. What Operating System are u running on your computer? (Windows XP, ME etc) And also, if running XP do you have service pack installed? If you dont have service pack installed, you cant use your player. The system requirements can be found on the back of the zen micro photo box. goodluck!!

ZEN MICRO PHOTO USB DEVICE NOT RECOGNI

help !! i am also having a problem similar to your and just about everyone elses on here. I just purchased a zen microphoto for xmas a month ago and it has been a nightmare . it has worked for about a month perfectly then it ceased to be recognized by? my Alienware area 5 desktop system which previously recognized it fine. I took all of the steps and scanned all of the forums then realized that after uninstalling my windows media player and rolling back to 0 it began to be recognized again. well then surprisingly and maybe not so much so after looking at so many of the post of these forums. Well I have taken so many steps to try to get my ZEN MICRO PHOTO to once again become recognized by my computer? and yet again all efforts have been fruitless. I reformated my ZEN MICROPHOTO?and now when i plug it in a small window pops up at the bottom stating that the USB DEVICE IS NOT RECOGNIZED . I then cannot upload new firmware and can in fact do absolutely nothing but gaze at the player which boots up then fades to black while my pc sees my player as an unknown usb device. I even reformated the pc for the sake of the player , cutting off the nose despite the face in other words and still no dice. I have windows xp service pack 2 , all updates and bios up to date. My pc is only 2 years old and have a lexmark printer? a mouse and a keyboard attched to it , none of which create conflict. Even after reformatting my pc i made sure my player was one of the first peripherial devices connected and all to no avail. I think this is a disgrace that such a compnay as CREATIVE cannot put foward a quality product. Does anyone out there have any solid suggestions on how to fix this proiblem if so they would be gretaly apprecaited. ThanksEdward

vacantmind: You might also want to make sure that you get the latest drivers and software as follows:
. Creative Zen and Jukebox Driver Upgrade version .30.03
2. Creative MediaSource Player/Organizer 3.30.2
3. Creative Zen and NOMAD Jukebox plugin 2.00.9 for Creative MediaSource
Install . then connect the player to the PC. Then install 2. and 3. (the player must be connected for 2. to verify you have a Creative product).
Also an important test is to install the drivers and software on another PC, say a friend's, and see whether you have the problem. If you don't, then the issue is with your PC, or a compatibility issue with the player. If you do, then there's something wrong with the cable or player.

Zen micro photo won't start & not detected anym

hello!?my zen micro photo started acting weirdly lately: even when the player's battery was fully charged, the player would shut itself down automatically a second or two after being turned on. i managed to access the recovery options and do a cleanup, but the problem was not solved. after, it started telling me that the battery was empty even after being charged for hours on my computer. (and the battery is only a year old or so). then?a few hours later, it even failed to turn on at all, and has stayed like that since. i could at least access the recovery console, so i tried formatting the dri've, but there was no improvement. i then tried to use the recovery utility found on your website, which updated the firmware to version 2.3 however, there was no difference, and the player still doesn't work. finally, my computer won't even detect the player anymore (although i have made no changes to the computer's configuration), and it won't even charge it, since it is not detected. (the player doesn't show any sign when it is plugged) so now, all i can get from the mp3 player is a "low battery" warning, and only when i try to access the recovery console (otherwise, nothing happens). any ideas?thank you !

just an update:i tried the "caveman repair method" (http://forums.creative.com/creativel...cending&page=3)and it ... worked... partially...at least the player now boots, although only to display a low battery warning...BUT as soon as i plug it to my computer, it crashesand i already tried the rear usb ports, no better, as well as 3 different computers, no improvment neithersooooo... anything else?maybe roasting it next time would help lol

Zen Micro Photo not working with new XP SP2 install

Okay so my Zen Micro Photo stopped being recognised on my computer about ten months ago when I upgraded to WMP (for BBC iPlayer - it's compulsory to have it). Anyway I li'ved with this and have now got thoroughly sick of the same songs and nothing new so I have done a fresh install (on a brand new hard dri've) of Windows XP SP2 WMP9 with the sole intention of using this install/hard dri've?for the player. I used the original installation disk and it prompted me to upgrade to WMP0 as I installed everything. There were no errors during the install and I rebooted when prompted to.
When I attach the player it is recognised by the machine (task bar icon and correctly labelled in System > Hardware > Device Manager which reports it to be?working okay) but the Creative media software says "player not attached" when it is. It is not visible on My Computer as a dri've so I STILL have no access to the player. Player screen reports "docked" with a logo and is flashes a charging icon. Driver v5.2.0.0. The player plays fine but hasn't had new music on in almost a year
There is nothing else on the XP install (IE6 and everything - argh!) I did the registry permission tweak thing mentioned?here:?http://support.creative.com/kb/showa....aspx?sid=9287?but it didn't do anything.
Any help greatfully received!

Re: Zen Micro Photo not working with new XP SP2 install. Have you installed this plug-in?
Creative PlaysForSure Devices Plugin 5.00.36 for Creative MediaSource 5 Player/Organizer
Filesize : 27.9 MBDownload

Problems with Zen Micro Photo being recognized

I have a Zen Micro Photo 8 GB player, which I have had for a couple of years, and have had no problems. I recently purchased a new computer, and have Windows XP Professional Service Pack 3. I have installed the Creative Zen software from the supplied CD, and when I plug in the player and turn the player on, and open Zen Micro Photo Media Explorer, it says "Your player is not connected. Please connect your Zen MicroPhoto to your computer."? The player has firmware .20.0. The player plays well - ... Any suggestions?

amgpls wrote:
Thanks. In addition to the OS and firmware I noted, I have Windows Media Player 0 installed on the computer.
Did that help you to get the player recognized?

My zen micro photo won`t charge with anything else but my usb port h

i bought a charging package for my creative labs zen micro photo. when i use the wall charger or the car charger, it shows it is charging but the battery icon on the micro photo does not does not fill up. i leave it on?for hours but that does not help.i bought this charging pack from ebay and it says it is mead for the micro photo.any thoughts. thank you

this was an after market package it only cost me $4 and would cost me close to that much to send it back. i guess i will buy the one you got at creative labs. you said it works with your zen micro photo?would you send me the model number of the wall charger. thank you so much

Zen Micro Photo will not charge batt

My Zen Micro Photo will work (play music) when plugged to?the AC charger. However, it will not charge the battery. Since my son has a Zen also, tryed the fully charged battery, and will not play in he player.
Why will it work when plugged to the charger, and not work with battery?

Hi,
Try to perform the Recovery Tool of your unit.
If that doesn't help either, get in touch with our Support.
Best of luck.

Creative Zen Micro Photo not work with

Hi,i formatted my hd 2 days ago.
I loose my cd with creative zen micro photo expoler.
When i connect my mp3 with usb cable appears an autoplay window of windows Xp that show me what i cand do with my mp3(Transfer Files with Windows media is the only option).
How I can do to use my mp3 with Creative Organizer?
Where i can find creative zen micro photo explorer?

Top of page on Creative banner, click Support-> Downloads-> MP3 Players-> Zen-> Zen MicroPhoto, chose your language and Operating System and select the software that you need.
Be sure to read and follow the instructions on the Show Details... pop-u
ps.
Looks like Zen MicroPhoto Media Explorer isn't posted any more, so Creative MediaSource Player/Organizer 3.30.2 (52.2 MB) would probably be your best bet.
I have had no luck getting MediaSource 5.x to work with my computers and I've tried very hard.

Help with my Bran-New Creative Zen Micro Photo. [Questi

<EM>If you don't want to see the backing of my whole story skip to the bold print at the bottom!</EM>I also want you to know I read the FAQs and searched through some topics like this, but haven't found any asking my question.First of all, I'm new to the forum, but I've been researching Creative's Zen for a long time now. I kept observing each one closely before I purchased a product. I then saw the Zen Micro Photo come out. This one won my attention. I loved this, I quickly searched for reviews and went for the buy for Christmas. I told my dad about it and he was "iffy" on the price, but it was better then the iPod in my opinion.Christmas day came and I opened it. Right away I checked everything out I knew a lot about the menu already and all, but not really how to control it. I checked to make sure everything worked. All systems were go. After listening to the defaults (which I loved) I went to go install the software. I already had Media Player 0 and Adobe, oh and I didn't want the freakin AOL toolbar! Lol, so I installed everything else. It took forever, but I hooked it up and I installed the drivers, but as soon as I plug in the USB connector I see: "A HIGH-SPEED USB device has been plugged into a LOW SPEED USB port.After that, I switched USB ports, btu I got same message. I hit the X and then tried to charge. I got the Lightening Bolt, but no dimming of lights. I found out that this computer is not letting me install any service packs, I'm confused about that.My question:Is there anyway I can charge this mp3 player and download music onto my Zen Micro Photo without Service Pack ? Or did I just pay $250 for a really cool glowing mp3 player to be used as a paperweight? (I love this Zen and I ran the battery dead hoping that would make the charging easier).Help?
My Specifications:
My Mp3 Player: Zen Micro Photo (Black)What I tried: Switching USB ports and re-installing Service Pack Software: Not sure how to determine firmware without installing something. I'm on a XP Professional and I'm using the Creative Media Source and Creative Media Toolbox

Thank you DM for responding. I am expecting problems, but it still won't allow me to charge the Zen Micro Photo or even use the Creative Media Source. I can't upload any songs or any contacts on it. I haven't uploaded anything yet, but it's not reading the USB device. When I run Creative Zen Micro Photo Media Explorer I get this message at the top of the screen: "The device is not connected. Please connect your Zen MicroPhoto to the computer. I can't organize anything or add songs... so it just makes all the programs I downloaded useless and my Creative product unusuable.ONe thing it does do though... whenever I plug in my Zen MIcroPhoto to the USB it turns it on and glows, but only shows my battery at the top with one red line and the green lightening bolt filling the battery up.After leaving it like this for two hours the green moves, but the red bar stays the same size.

[Zen Micro Photo] Stuck in b

My Zen Micro Photo gets stuck in the bootscreen. When I turn my Zen on it says "Creative" and after a couple of seconds "Zen Micro Photo". While "Zen Micro Photo" is in my screen it does nothing. I tried to take out the battery and turn it on again, but still nothing. Only after a couple of hours it starts working again.
It als doesn't connect properly with Windows XP.
The problem started a couple of days ago when I activated the removable harddri've mode on the Zen to connect it to Windows 2000.
Should a reload of the firmware help?

See the section "My Zen is not behaving properly, won't startup, or goes into rescue mode. What should I do?" in the FAQ.

Zen Micro Photo Recognized in Vista but Not Detected in Creative Softw

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