Zen Micro Photo won't Start

Hi,
I have a Zen Micro Photo and it won't start up. The creative screen comes on and that is it. I have tried getting into the recovery screen by taking the battery out and replacing it while holding the power button on. That works and I can select any option but when I select say format, a screen comes up saying formatting but nothing happens.
I have also tried to push the reset button with a pin but it doesn?t seem to do anything at all.
The item is over 2 months old so I cannot return it under warrantee. I would appreciate any help.

I have tried to down load the latest version of the software (ZENMicroPhoto_PCFW_L6__3_0.exe) from the creative web site but when I run it, it says that the player is not connected even though it is. I have even tried to run?the program?while the player is in recovery mode but still nothing. Is there a way of forcing the computer to see it's

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Zen micro photo won't start & not detected anym

hello!?my zen micro photo started acting weirdly lately: even when the player's battery was fully charged, the player would shut itself down automatically a second or two after being turned on. i managed to access the recovery options and do a cleanup, but the problem was not solved. after, it started telling me that the battery was empty even after being charged for hours on my computer. (and the battery is only a year old or so). then?a few hours later, it even failed to turn on at all, and has stayed like that since. i could at least access the recovery console, so i tried formatting the dri've, but there was no improvement. i then tried to use the recovery utility found on your website, which updated the firmware to version 2.3 however, there was no difference, and the player still doesn't work. finally, my computer won't even detect the player anymore (although i have made no changes to the computer's configuration), and it won't even charge it, since it is not detected. (the player doesn't show any sign when it is plugged) so now, all i can get from the mp3 player is a "low battery" warning, and only when i try to access the recovery console (otherwise, nothing happens). any ideas?thank you !

just an update:i tried the "caveman repair method" (http://forums.creative.com/creativel...cending&page=3)and it ... worked... partially...at least the player now boots, although only to display a low battery warning...BUT as soon as i plug it to my computer, it crashesand i already tried the rear usb ports, no better, as well as 3 different computers, no improvment neithersooooo... anything else?maybe roasting it next time would help lol

My zen micro photo won`t charge with anything else but my usb port h

i bought a charging package for my creative labs zen micro photo. when i use the wall charger or the car charger, it shows it is charging but the battery icon on the micro photo does not does not fill up. i leave it on?for hours but that does not help.i bought this charging pack from ebay and it says it is mead for the micro photo.any thoughts. thank you

this was an after market package it only cost me $4 and would cost me close to that much to send it back. i guess i will buy the one you got at creative labs. you said it works with your zen micro photo?would you send me the model number of the wall charger. thank you so much

Fix for Zen micro photo freezing at start

This is to confirm what I read on a previous post. My micro photo had frozen at the start up, no keys worked and I had to take the battery out to turn off. I was waiting for an RMA and read on a post that the problem could be solved by lightly striking the unit on hard surface while in the on position, let me say, "THIS DOES WORK AND NO LOSS OF CONTENT!". The hard dri've unit seems to get stuck for different reasons, this can be confirmed by a soft clicking or buzzing coming from the unit while in the stuck position. The striking of the unit must jar the hard dri've back into position with no apparent loss of content. So before you re-format, re-install firmware or send the unit in for repair, try this, it worked for me.

THIS DOES WORK. when i first purchased my zen micro
i had dropped it and when i took out the battery
and put it back in, it froze at the creative screen
after paying fees and getting it fixed, there was
no problems for about a year. today it froze out
of nowhere during a song and once again
had frozen on the creative screen. after reading
this post (and also reading why NOT to do it) i decided
to just try it because i would have to replace it anyway.
so i turn the mp3 on, and lightly banged it on my desk
to my surprise it lit up and the screen said "rebuilding library"
and started playing. SO IT DOES WORK!

Zen Micro Photo won't charge, start, or be recogni

Hello board,
Yes, this is my first post, and yes I came here because I had a problem.
I did read the FAQ and have done a forum search, but didn't find this particular problem, so I hope you all can help...
My ZMP is about 3 months old. Yesterday I left it on and the battery died.
So I plugged it into my computer overnight. This morning it still won't turn on.
Now at work, I've plugged it into this this computer, tried all the different USB ports, removed and reinserted the battery, and basically done every obvious thing possible to get this to charge or even turn on. It will not.
The edge doesn't pulse, and the computer doesn't recognize that its attached.
So, now I'm at a total loss. Is the player busted? Is this an easy fix?
Any help is greatly appreciated!
Thanks,
~Aaron

dropitdancen wrote:Would buying a new battery work? Im not all pro at this so dont take my word for this, correct me if im wrong, but wouldnt buying a new battery help? I mean your at a clean slate for one so nothing should go wrong with the battery part of your player- two im not sure if the battery can actually "die" i've heard that once it dies its dead for good-But that may be a rumor.
Ordinarily the person should be under warranty, so shouldn't have to buy a battery to resolve the issue.

[Zen Micro Photo] Stuck in b

My Zen Micro Photo gets stuck in the bootscreen. When I turn my Zen on it says "Creative" and after a couple of seconds "Zen Micro Photo". While "Zen Micro Photo" is in my screen it does nothing. I tried to take out the battery and turn it on again, but still nothing. Only after a couple of hours it starts working again.
It als doesn't connect properly with Windows XP.
The problem started a couple of days ago when I activated the removable harddri've mode on the Zen to connect it to Windows 2000.
Should a reload of the firmware help?

See the section "My Zen is not behaving properly, won't startup, or goes into rescue mode. What should I do?" in the FAQ.

Zen micro photo doesn't st

Hi,
when i started my zen micro photo the logo creative appear and the screen didn't change anymore. I Try to shut it down but all the button aren't responding. I plug it to my computer nothing change. Then I remove the batterie now the screen is black and I can't start it.
What should I do?

ShadowFoxxx wrote:
Hey everyone,
For some strange reason, my MP3 player refuses to recover the music that I had on there ( at least 900 tracks with a few photos ). I've gone to Recovery Mode and cleaned it up three times. The first two times ended with a reboot to make sure everything would go along swimmingly.
However, before, my ZEN decided to freeze up on me so I had no choice but to remove the battery and let it re-build the library. After that, the infuriating "Low Battery" sign went on ( even after I let it charge for literally *hours* on end, but that's another problem ). I'm thinking that had something to do with my problem.
But here's the strange part: when I plug it in into my computer, it recognizes it, and the same amount of MB is still remaining, meaning, there is something in there but it's doesn't show up.
Sounds like your database is corruptor the dri've itself is failing & you'll need to format the drive to be able to use the player. Unfortunately you won't be able to recover what's on the player. If you have the wallcharger use it to charge the battery. If that battery is the battery is more than 3yrs. old I would recommend purchasing a new one as the life span is about to that limit. The MicroPhoto will run off AC power without a battery.

Help with my Bran-New Creative Zen Micro Photo. [Questi

If you don't want to see the backing of my whole story skip to the bold print at the bottom!I also want you to know I read the FAQs and searched through some topics like this, but haven't found any asking my question.First of all, I'm new to the forum, but I've been researching Creative's Zen for a long time now. I kept observing each one closely before I purchased a product. I then saw the Zen Micro Photo come out. This one won my attention. I loved this, I quickly searched for reviews and went for the buy for Christmas. I told my dad about it and he was "iffy" on the price, but it was better then the iPod in my opinion.Christmas day came and I opened it. Right away I checked everything out I knew a lot about the menu already and all, but not really how to control it. I checked to make sure everything worked. All systems were go. After listening to the defaults (which I loved) I went to go install the software. I already had Media Player 0 and Adobe, oh and I didn't want the freakin AOL toolbar! Lol, so I installed everything else. It took forever, but I hooked it up and I installed the drivers, but as soon as I plug in the USB connector I see: "A HIGH-SPEED USB device has been plugged into a LOW SPEED USB port.After that, I switched USB ports, btu I got same message. I hit the X and then tried to charge. I got the Lightening Bolt, but no dimming of lights. I found out that this computer is not letting me install any service packs, I'm confused about that.My question:Is there anyway I can charge this mp3 player and download music onto my Zen Micro Photo without Service Pack ? Or did I just pay $250 for a really cool glowing mp3 player to be used as a paperweight? (I love this Zen and I ran the battery dead hoping that would make the charging easier).Help?
My Specifications:
My Mp3 Player: Zen Micro Photo (Black)What I tried: Switching USB ports and re-installing Service Pack Software: Not sure how to determine firmware without installing something. I'm on a XP Professional and I'm using the Creative Media Source and Creative Media Toolbox

Thank you DM for responding. I am expecting problems, but it still won't allow me to charge the Zen Micro Photo or even use the Creative Media Source. I can't upload any songs or any contacts on it. I haven't uploaded anything yet, but it's not reading the USB device. When I run Creative Zen Micro Photo Media Explorer I get this message at the top of the screen: "The device is not connected. Please connect your Zen MicroPhoto to the computer. I can't organize anything or add songs... so it just makes all the programs I downloaded useless and my Creative product unusuable.ONe thing it does do though... whenever I plug in my Zen MIcroPhoto to the USB it turns it on and glows, but only shows my battery at the top with one red line and the green lightening bolt filling the battery up.After leaving it like this for two hours the green moves, but the red bar stays the same size.

SOLUTION - Zen Micro Photo Stuck in Recovery M

My Zen Micro Photo got stuck in recovery mode after I followed Creative Labs Technical Support suggestions. They had me do a Clean Up, a Format All a Reload Firmware and a Reboot. After doing this my unit was stuck in Recovery Mode. They then had me load the latest firmware. v .3.0, from a PC connection and I found that it worked fine, but doing the above steps put me back into Recovery Mode hell. So I did some testing.
I loaded firmware version .20.0 from my PC thinking the problem might be in the firmware version. Doing the steps they had asked me to do caused me to be in Recovery Mode Hell, so again I loaded firmware from my PC.
This time I went through each item one at a time and rebooted after each. Clean Up/Reboot, Format ALL/Reboot and Reload Firmware/Reboot. They all booted normally except when I did a Reload Firmware.
Next I loaded firmware v .3.0 to my unit again and did the same test. Again it put me in Recovery Mode Hell after I selected Reload Firmware from the Recovery Mode screen.
Conclusion DO NOT LOAD FIRMWARE FROM RECOVERY MODE. If you have to load firmware at all, do it from your PC connection. I'm going to copy this into the VERY LONG message I have had with Creative Labs Technical Support over the past 5 days and let them know what I have found. I hope this helps others to fix their Micro Photo.

I am having a similar problem. I am stuck in recovery mode and my PC won't recognize the MP3 player at all? I have rebooted, cleaned up, formatted, pulled the batt, etc. Finally I pulled the battery for longer than 30 seconds and that seemed to fix the problem. We will see.
JW
ECIT: oh ya, I am using a microphoto as well.Message Edited by Jfawkingdub on 06-29-200703:2 PM

Zen micro photo wont connect

well my brother got a zen micro photo for his birthday yesterday, so in the evening we tried to start putting music on it and it wont even connect. i have windows with service pack 2, windows media player 0, and the micro explorer. now when i connect it to the computer it wont even start charging :/ and the explorer says its not connected, plz help

a way to make windows detect it is too try and run add hardware wizrd in controlpanel also if u make theplayer gointo recovermode then connect it to ur pc windows USUallydetects it as a plaer in recue mode i think well try if u dont know how toget there i think that u hold down the play/pause button er i mean first take out the batery and then hold down the play/pause botton while u plug the usb into ur pc and i think itll go into recovery mode and windwosshould detect it then and thats when you caninstall the firmware using the executable file and if something goes wrong try it again and usually itll work

Zen micro photo wont char

okay, creative explorer picks it up. I can put music on it and everything but it doesn't charge! This is getting really bad. My Bat is already dead and i can't charge it. This is my second faulty zen micro photo in less the 7 days! Any reason why it wouldnt be charging? help would be greatly appreciated(<--spelling)

Won't charge? Can be a couple of reasons.
- There should be a blue pulsating light when charging and the flash icon should appear at the batt icon.
- The batt itself, player or even the USB cable may be faulty.
- The USB cable is not plugged in correctly.
If these 3 are not the cause, bring it back to the store and have them do a direct charging simulation for you.

Zen Micro Photo Sighting in U

Greetings:
Just saw an article on DAP Review (http://www.dapreview.net/news.php) supposedly showing pictures of a Zen Micro Photo taken at a BestBuy in Florida. The article also reported order listings for the Micro Photo on several U.S. based web sites.
I did a quick "Froogle" on Google (couldn't resist...GRIN) and lo and behold there were 4 pages of listings for the Zen Micro Photo. None of the sites claimed to be shipping the Micro Photo and prices ranged from $249 - 268 U.S. A few of the sites included:
Buy.com</LI>
J and R Music, and</LI>
Crutchfield</LI>
The Crutchfield site listed an estimated arrival date of November 7.
Any official response from Creative? Has anybody in the U.S. acquired a Micro Photo from a U.S. supplier?
If there are people in the U.S. who have a Micro Photo, how about posting a couple of "real world" photos. And, as a sidebar, a couple of questions:
I've seen some comments on the screen being dim (or not as bright as expected). Can anybody confirm or debunk?</LI>
I've read reports about no music while viewing pictures. True or False?</LI>
Anybody using SUBSCRIPTION music on their Micro Photo If you are, can you see album art while a track is playing (like the Apple nano)?</LI>
Any information, feedback, etc. will be appreciated!

* I've seen some comments on the screen being dim (or not as bright as expected). Can anybody confirm or debunk?
I set the screen contrast to 80 percent. In normal office lighting, pictures appear crisp and bright enough. In total darkness, looking at the screen won't hurt my eyes either. OLED rocks!
* I've read reports about no music while viewing pictures. True or False?
Unfortunately this is true.
* Anybody using SUBSCRIPTION music on their Micro Photo If you are, can you see album art while a track is playing (like the Apple nano)?
Unfortunately again, album art is not displayed.
Overall I'm very happy with Zen Micro Photo. The only complain is that the radio is mediocre at best.

Suggestion: ZEN Micro Photo: Album art when playing tra

I was kinda hoping that you could display album art whilst playing tracks on the ZEN Photo. If you can, I can't figure it out, nor is it mentioned in the brief manual.
Please consider this as a suggestion to include the feature in the next firmware update. I also think it would be cool to be able to display a slide show durring audio playback. You could create presentations for the road or simply display slides in MTV fashion that go along with the tunes.
What do ya think?

* I've seen some comments on the screen being dim (or not as bright as expected). Can anybody confirm or debunk?
I set the screen contrast to 80 percent. In normal office lighting, pictures appear crisp and bright enough. In total darkness, looking at the screen won't hurt my eyes either. OLED rocks!
* I've read reports about no music while viewing pictures. True or False?
Unfortunately this is true.
* Anybody using SUBSCRIPTION music on their Micro Photo If you are, can you see album art while a track is playing (like the Apple nano)?
Unfortunately again, album art is not displayed.
Overall I'm very happy with Zen Micro Photo. The only complain is that the radio is mediocre at best.

Zen micro photo malfunct

I got a zen micro photo a couple of weeks ago, every thing installed fine, it worked perfect. Then one day I go to plug it in for a charge and get an error message "One of the divices attached to this computer has malfunctiond and windows does not recondnise(spell) it. As soon as i get this error, the zen micro completly freezes. The only way i can turn it off is if i take out the battery. At first i thought this was the player it self, so i went beck and returned it. Got a brand new one and everything. I had all the software installed so i just plugged it in and guess wat... i got the same error! I tried reinstalling everything and starting from scratch, but i keep on getting the same error. I need help guys! I want to get this thing to work and there is no way in heck that im getting an IPOD! Im running win xp sp2 recently i installed a usb 2.0 card (which is plug and play) this was inbetween the time i hadn't charged my zen yet. I tried pluging it back to my old usb ports but i still got the same error. I dont think its the usb card...
i need help plz! I cant charge it because it freezes when i plug it in and my battery is almost dead.

I never encountered this with my MicroPhoto, perhaps one of the devices malfunctioning could be in your computer itself and not the player?

Zen Micro Photo Problems- Please He

Hi all, I have enjoyed my zen micro photo for the past year with relati'vely little problem, but recently when i plug the zen in, it won't light up nor charge and seems like the computer didn't even know it's plugged in. Another serious problem is that if i do get it to charge, after i remove the zen from the computer, it won't turn back on! and it also keeps shutting down by itself if the heaven was merciful that day and the zen managed to turn on. Any solutions? Please help me!

what error message to you get, does the micro think its detected, is it charging and all that. that firmware will let the computer detect the player in the same way as your old one.
have u looked in device manager to see if its a problem device?
basic suggestion try to work out where the problem lies, test it on another usb cable, another usb port another computer. try and find out where the problem lies, then its easier to help.
regards olly

Zen Micro Photo won't Start

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