Zen micro photo wont char

okay, creative explorer picks it up. I can put music on it and everything but it doesn't charge! This is getting really bad. My Bat is already dead and i can't charge it. This is my second faulty zen micro photo in less the 7 days! Any reason why it wouldnt be charging? help would be greatly appreciated(<--spelling)

Won't charge? Can be a couple of reasons.
- There should be a blue pulsating light when charging and the flash icon should appear at the batt icon.
- The batt itself, player or even the USB cable may be faulty.
- The USB cable is not plugged in correctly.
If these 3 are not the cause, bring it back to the store and have them do a direct charging simulation for you.

Similar Messages

Zen micro photo wont connect

well my brother got a zen micro photo for his birthday yesterday, so in the evening we tried to start putting music on it and it wont even connect. i have windows with service pack 2, windows media player 0, and the micro explorer. now when i connect it to the computer it wont even start charging :/ and the explorer says its not connected, plz help

a way to make windows detect it is too try and run add hardware wizrd in controlpanel also if u make theplayer gointo recovermode then connect it to ur pc windows USUallydetects it as a plaer in recue mode i think well try if u dont know how toget there i think that u hold down the play/pause button er i mean first take out the batery and then hold down the play/pause botton while u plug the usb into ur pc and i think itll go into recovery mode and windwosshould detect it then and thats when you caninstall the firmware using the executable file and if something goes wrong try it again and usually itll work

Zen Micro Photo wont und

Hi guys hope you can help?I am having problems with my Zen Micro Photo. Where as before when leaving explorer my player would undock, now it just stays docked and I am afraid to remove it from the USB. Have spent a lot of time looking on the threads and doing searches as best as I can but if someone could point me in the right direction I would be eternaly gratefull. Many thanks?ane Flowers

Thank you so much Future Pilot. I think from looking at the boards it's to do with Windows Player. Have a nice day now?Jane Flowers

My zen micro photo wont recogn

i tried formatting it i tried cleaning it i tried to reload the firmware but i cant reload it if it wont recognize

What do you mean it won't 'recognize' ?
Do you mean the PC won't recognize it's
If so, make sure you aren't running WMP.
Make sure you have the latest drivers.
You can try to reinstal the Zen software from your instalation CD.
Try to plug it to another PC IF available.
If not, contact costumer support by email or by phone.

Zen Micro Photo Travel Char

It took a month to get my ZEN back from repair- the one that had the bad jack the day I got it. I just received the travel charger I ordered and guess what!? It doesn't work either! 2 for 2. Just thought I'd share. Can't get through to customer service. Spent 20+ minutes on hold on my CELL PHONE. Can't call long distance from my work phone. No 800 number for support- only to place orders!

Sorry to hear about your problems!
Try contacting creative via email:
http://us.creative.com/support/custsup/services.asp

My Zen Micro Photo wont do anyth

When I turn it on it just says Creative on the screen and wont do anything!How do I contact local tech support if I cant be helped through this thread?

I'm having the same problem. Mine has frozen at the Creative screen and today I sent a message to Tech Support (states response time is about 24 hours). There's a link on the website for troubleshooting problems with MP3 players. Just click on that and go through their troubleshooting. At the end of that, it will ask if that helped or not, if it didn't click on no which will lead you to the screen to send an email to Tech Support.

Zen Micro photo.....HELP?

<FONT color=#6666ff>ok sooo.... i am an idiot..............one night after coming home i was running to catch a ride with my friend and on the way.....my zen micro photo fell outta my pocket and into the grass..............well the next morning i obviously couln't find it so i got in my car and drove to the place that i got the ride from- well i founf it in the grass. So i was real happy that i found it until i got home and all it does when i turn it on is go to that stupid recovery mode-----and it wont go any where else.......................it doesn't look damaged at all. UGH it makes me real mad some one PLEASE HELP and gimme some suggestions!!!!!ASAP

It really sucks about your player
...but it was concrete.
...and you've got a disk dri've inside there.
what do you think would happen if you dropped a desktop computer from 3 feet off the ground onto concrete?

Zen micro photo proble

ok so i've had my zen micro photo since last summer, which means that the creative lab crew wont help me since my purchase is over a year old. lame. well i had a minor 2 ft drop with my buddy, and it wont work. when i turn it on, it freezes on the "creative" screen. then when i get to the option window so i can attempt to clean it out, it wont work, i would like to say that it freezes also on all the options, but i cant really tell. those are i guess minor problems. i dont really know, but it also will occassionally make this odd "skipping" noise when i take the battery out and replace it so it will restart. this kid at Best Buy said that it has a small rotating disk on the inside and that it could of cracked or isnt on properly. but this is a drag. and you would think that i could just plug my baby into the computer with the USB cord,but now it wont even respond to the computer, or the computer wont recognize it. if you have any advice that would be swell.

i asked that same question because my zen micro broke no responded, but i did get a microphoto and have not had any problems yet.

Creative zen micro photo

i have a creative zen micro photo 8 gb and every time i plug it into my computer to put songs on it the player jams at the docked screen. i have tryed it on many computers. i try looking for some up dates. i dont have a clue what is wrong with it. has anybody had simlar problems?

I had a zen micro, and i have a zen microphoto and a zen sleek photo. dont listen to the box, its dumb .
the zen microphoto works with any computer i plug it into. if you dont have windows XP then you can get songs onto it with xnjb(for macs at wentnet.com) or use libptp2 (just google it for windows) and DONT INSTALL THE CDs IT COMES WITH. mainley because they wont work on anything but windows xp anyways.
so feel safe, i was worried too but you can get a microphoto and put any song on it. it doesnt matter were you got the song, as long as its mp3 or wma files. kazaa, napster, itunes, musicmatch, illegal or leagal it dont matter at all. you can put anysong that you can get your hands on, dont worrie.
if you use a mac, you gotta change your songs into mp3 because itunes uses aac files.
you can put songs on your zen microphoto, but you cant put photos on easily. even so, i dont put photos on my zen microphoto.
i just got it because its a beautiful player with 8GB and for the same price as the evil and stupid ipod nano with a crapy 2-4GB storage, let alone the fact that the battery cant be replaced on nanos because they are all-sealed-up.
feel free to get one nomatter what the box says because i got one on both windows 98 and mac os x and the box is wrong. works fine.

My Zen Micro Photo 8gb has gone m

Hi all,?My Creative Zen micro Photo 8gb has gone a bit mad. It had a firmware update, and then wouldn't work. SO I hooked it up to the PC and nothing was happeneing. It tried to rebuild the library, but froze. So I followed tech suppourt, and formatted it, and lost all my music, and it wont do anything now. It gets to the Recovery Mde Screen, and does the following:?Clean Up: - Says it's cleaning up, but does nothing really. Format All: - Says formatting, and does so. Reload Firmware: NOW, here's the interesting one, I hook it up to download the firmware... AND the PC recognises it's plugged in, but the firmware application doesn't. Reboot: - Reboots straight into Recovery mode again!?Very frustrating. Can anyone help?Cheers

Mine too! It completely froze to Recovery mode, I can't even turn it off! I had to take off the batteries and when I open it, it's stuck in there. I had it replaced by Creative Labs. Btw, I commend their tech support. The email support is fast and very responsi've. A RMA was issued to me and they were able to replace it in a matter of days. Then my 2nd player (refurbished one,what I got back) was working for 7 days when it froze again. then it says rebuilding library or something..but it won't finish loading. It was stuck to that page, cannot turn off, had to take off batteries again. I did this 5 times, since it failed to reload the library. Afterwards, it displayed Hardware Failure.
Now, I'm currently waiting for their email feedback since I reported the problem again.
My advice, let them know. Hope you can work yours out.

Zen Micro Photo firmware 1_20

Hi, i have some problems upgrading from my current firmware .0.0 "Zen Micro Photo"
to the firmware .20.0, i have downloaded the program that sould upgrade the firmware.
and i followed the instructions,
Download the ZenMicroPhotoP4S_PCFW_LB__20_0.exe file into your local hard disk.
Connect your player to your computer.
Double-click the firmware update file and follow the instructions on the screen.</LI>
easy right ?
well it wont work when i double-click on the firmware upgrade file, it starts the program, and i can se that my zen micro photo, goes out of docked mode, and then the upgrade program tells me this message: Your player is not connected, please connect your player.
and let me tell you.. my zen microphoto works just fine accept this firmware stuff.
the only thing that also bugs me, is that the MTP dossent work under win2000, my work computer runs 2k, oh and why cant it just recharge when my computer is closed. theres 5v DC output on the USB anyways. why does it need the software to recharge ?
? Its all greek to me ! ?
does anyone know how i can solve this problem(s) ?

I run windows XP pro . sp2, its quite strange.. it should work. ! **bleep** IT SHOULD WORK ! :smileyindifferent: , and the wirld thing is. i also try'ed it on another windows XP machine at work.. and it didient work there either. im beginning to question if this is the product for me. its realy sad though, i love the zen design.. not to mention the price.
It realy realy bugs me that the zen micro photo isset supportet on windows 2000, i had this vision of syncronizing my work calender with the zen ... and now its just not possible ! unless my boss wants to give me a new laptop.. and i dont think that will happen . hehe
Well i will keep on working on this issue.. ill let you know guys.

Help with my Bran-New Creative Zen Micro Photo. [Questi

<EM>If you don't want to see the backing of my whole story skip to the bold print at the bottom!</EM>I also want you to know I read the FAQs and searched through some topics like this, but haven't found any asking my question.First of all, I'm new to the forum, but I've been researching Creative's Zen for a long time now. I kept observing each one closely before I purchased a product. I then saw the Zen Micro Photo come out. This one won my attention. I loved this, I quickly searched for reviews and went for the buy for Christmas. I told my dad about it and he was "iffy" on the price, but it was better then the iPod in my opinion.Christmas day came and I opened it. Right away I checked everything out I knew a lot about the menu already and all, but not really how to control it. I checked to make sure everything worked. All systems were go. After listening to the defaults (which I loved) I went to go install the software. I already had Media Player 0 and Adobe, oh and I didn't want the freakin AOL toolbar! Lol, so I installed everything else. It took forever, but I hooked it up and I installed the drivers, but as soon as I plug in the USB connector I see: "A HIGH-SPEED USB device has been plugged into a LOW SPEED USB port.After that, I switched USB ports, btu I got same message. I hit the X and then tried to charge. I got the Lightening Bolt, but no dimming of lights. I found out that this computer is not letting me install any service packs, I'm confused about that.My question:Is there anyway I can charge this mp3 player and download music onto my Zen Micro Photo without Service Pack ? Or did I just pay $250 for a really cool glowing mp3 player to be used as a paperweight? (I love this Zen and I ran the battery dead hoping that would make the charging easier).Help?
My Specifications:
My Mp3 Player: Zen Micro Photo (Black)What I tried: Switching USB ports and re-installing Service Pack Software: Not sure how to determine firmware without installing something. I'm on a XP Professional and I'm using the Creative Media Source and Creative Media Toolbox

Thank you DM for responding. I am expecting problems, but it still won't allow me to charge the Zen Micro Photo or even use the Creative Media Source. I can't upload any songs or any contacts on it. I haven't uploaded anything yet, but it's not reading the USB device. When I run Creative Zen Micro Photo Media Explorer I get this message at the top of the screen: "The device is not connected. Please connect your Zen MicroPhoto to the computer. I can't organize anything or add songs... so it just makes all the programs I downloaded useless and my Creative product unusuable.ONe thing it does do though... whenever I plug in my Zen MIcroPhoto to the USB it turns it on and glows, but only shows my battery at the top with one red line and the green lightening bolt filling the battery up.After leaving it like this for two hours the green moves, but the red bar stays the same size.

[Zen Micro Photo] Stuck in b

My Zen Micro Photo gets stuck in the bootscreen. When I turn my Zen on it says "Creative" and after a couple of seconds "Zen Micro Photo". While "Zen Micro Photo" is in my screen it does nothing. I tried to take out the battery and turn it on again, but still nothing. Only after a couple of hours it starts working again.
It als doesn't connect properly with Windows XP.
The problem started a couple of days ago when I activated the removable harddri've mode on the Zen to connect it to Windows 2000.
Should a reload of the firmware help?

See the section "My Zen is not behaving properly, won't startup, or goes into rescue mode. What should I do?" in the FAQ.

SOLUTION - Zen Micro Photo Stuck in Recovery M

My Zen Micro Photo got stuck in recovery mode after I followed Creative Labs Technical Support suggestions. They had me do a Clean Up, a Format All a Reload Firmware and a Reboot. After doing this my unit was stuck in Recovery Mode. They then had me load the latest firmware. v .3.0, from a PC connection and I found that it worked fine, but doing the above steps put me back into Recovery Mode hell. So I did some testing.
I loaded firmware version .20.0 from my PC thinking the problem might be in the firmware version. Doing the steps they had asked me to do caused me to be in Recovery Mode Hell, so again I loaded firmware from my PC.
This time I went through each item one at a time and rebooted after each. Clean Up/Reboot, Format ALL/Reboot and Reload Firmware/Reboot. They all booted normally except when I did a Reload Firmware.
Next I loaded firmware v .3.0 to my unit again and did the same test. Again it put me in Recovery Mode Hell after I selected Reload Firmware from the Recovery Mode screen.
Conclusion DO NOT LOAD FIRMWARE FROM RECOVERY MODE. If you have to load firmware at all, do it from your PC connection. I'm going to copy this into the VERY LONG message I have had with Creative Labs Technical Support over the past 5 days and let them know what I have found. I hope this helps others to fix their Micro Photo.

I am having a similar problem. I am stuck in recovery mode and my PC won't recognize the MP3 player at all? I have rebooted, cleaned up, formatted, pulled the batt, etc. Finally I pulled the battery for longer than 30 seconds and that seemed to fix the problem. We will see.
JW
ECIT: oh ya, I am using a microphoto as well.Message Edited by Jfawkingdub on 06-29-200703:2 PM

Need help with Zen Micro Photo: It stays in recovery m

Just recently, my zen micro photo has been staying in recovery mode. I have tried all of the four options available? to me in recovery mode. .) Clean up 2.) Formatt All 3.) Reload Firmware? 4.) Reboot. When I try "Reload Firmware". It doesn't really "reload". All it does is erase the current firmware, which it has done several times. My computer doesn't really realize the player. It doesn't allow me to acess my songs, which have already been deleted. It says the "Player is not connected". At first, I thought I needed to charge. I charged it to maximmum. The battery is "FULL". Also, the firmware update doesn't recognize the player either. Whenever I select the reboot option, my player reboots to recovery mode. This does no good, as I have tried all of the available options in recovery mode, and they have done no good. Your help would be greatly appreciated. Thank you.Message Edited by Damaniscool on 04-2-200707:29 PM

do you hear a sound from the hard dri've like it's stuck? this is common. if so, please search this forum for "hard dri've whack" or "percussi've repair".

Zen micro photo wont char

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