Zen Micro 'Playback Error' Mess

i'm currently using the beta firmware 2.0.05 and occasionally while playing back songs, i get the message 'playback error'. although i see this message, the song does play without any apparent errors/problems. does anyone know what this error message means?

i have firmware v. .xxx..... and i get that playback error message too, so i investigated and found out it was only for one song. So i decided to just have my friend send me his version of the song and it worked. so i'm guessing its the song thats messed up even though it will work fine on wmp0 or winamp.. etc.

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Zen Micro Playback Error/exchang

Helloooo
I have had my zen micro (silver but i wanted an orange one but they didnt have orange so w/e) for about 6 months and I have sent it in twice. I just got a replacement back 2 days ago and already its had issues. This morning, my micro was working just fine until i switched from "random play all" to an album song. The song played for 2 seconds, stopped, and a window popped up saying "Playback Error". I went into rescue mode and went to "clean-up" and then "reboot" and tried it again. The song worked! However, fi've minutes later, i recieve the same message! I hit "clean-up" then "reboot" on the rescue menu again but this time my efforts are in vain, for the message is still there. I leave my micro alone for an hour and try again. It works again! But fi've minutes later, it refuses to play anyting. It is reacting like this to all of my songs by the way.
I was wondering if it was a problem i can fix myself. maybe i need to reload my library? I ave the latest firmware so its not that.
Also, is it possible to either get a refund or at least exchange my zen micro for one of a different color?
thanks.

If these songs were working fine before then there's some problem with the player. Run through the troubleshooting section "My Zen is not starting properly, or goes into rescue mode, what should I do?" of the FAQ post, although you've tried some of this already.
Creative won't give refunds for players. You'll have to contact where you bought it.

Zen Micro Playback er

On certain songs during playback, my Zen Micro stops playing the song and resets back to be beginning of the playlist. It's always the same spot in the song. Also if I fast forward past this spot in the same song I get a "Playback error". The song is mp3 VBR encoded using LAME 3.96 with an average bit rate of around 250 kb
ps.
Winamp, Windows Media Player 0, and Diamond Rio SP250 (CD based player) can all play this file without any problems. My Zen Micro is using firmware version ..0.
Thanks, Steve

Customer service (via email) suggested performing a cleanup, which solved the problem for this one track (bad sectors maybe?).
I have another track that is encoded MP3 CBR at 28 kpbs and it will playback error at the same location. Cleanup didn't fix it. This is scary as CBR is pretty straightforward to decode (doesn't have the buffering issues that VBR has).
Whether it's a PC or handheld player shouldn't matter. As long as it's a valid MP3 encoded file the player should be able to handle it.
I wish I had access to other media players (iPod, etc) to see how they handle the suspect track.

FIX: Zen Micro Installer Error - "DemoShield Player has encountered an error.

I just thought I'd post a solution to a problem I was having with the Zen Micro Explorer software installation because it might help someone else. Also, this forum is well indexed by search engines so it will be easy for people to find. It took me well over an hour to track this down.
After starting the Zen Micro Explorer Installer CD, a full screen splash is shown of the creative logo and then DemoShield is started for the software install. It shows an intro screen where you must click 'Next,' on clicking next the DemoShield program was crashing with the generic Windows error "DemoShield encountered an error..." The problem appears to be a software conflict between DemoShield and Apple's QuickTime (any version as far as I know). Disabling the QuickTime startup entry does not help, installing in Safe Mode does not help and exiting any instance of QT in the system tray does not help either.
To fix the problem you must un-install the QuickTime software from your computer by going through the Add/Remove Programs screen in the Control Panel. Once un-installed, run the Creative installer CD again, this time it will run correctly. Follow the on-screen prompts to complete the install.
<i>Please note that if you have installed iTunes on your system it will not run while QuickTime is uninstalled, this is normal. Re-installation of QuickTime is covered later in this post.</i>
When you have completed the install and restarted your computer you can re-install QuickTime. At the time of writing (4th Sept 2005) QuickTime and iTunes are bundled in one download package so you must download both. You can <a href='http://www.apple.com/QuickTime/download/' target=_blank>get the bundle here[/url]. Let it download and run the installer. If you already have iTunes installed, the installer will 'Repair' your installation, detecting that QT is missing it will re-install. If you do not have iTunes the installer will installer iTunes and QuickTime.
When you have completed the QuickTime+iTunes install you have got around the DemoShield issue. I hope this of use to anybody with a similar problem.Message Edited by PhilM on 09-5-2005 02:30 AM

Hi Jeremy,
I knew it was an issue with QuickTime because I clicked on 'Send Error Report' on the error message and it took me to <a href='http://oca.microsoft.com/en/response.aspx?SGD=0b73e24-7433-4ee-ac4c-49956d08c85c&SID=623' target=_blank>this page[/url]. It states "An analyst at Microsoft has investigated this problem and determined that an unknown error occurred in QuickTime Player. This software was created by Apple Computer, Inc.."
My QuickTime version is 7.0.2. My operating system is WIndows XP Home (Athlon 64; 52Mb RAM)
Eventually I just tried uninstalling QuickTime and it wroked after I did that. Some screenshots: <a href='http://www.phantomphil.co.uk/ZM/' target=_blank>Click[/url]
The contents of my disk.id file reads:
Creative Zen Micro
ZENM-CDSD-W-LB
Hope this hel
ps.
Message Edited by PhilM on 09-5-2005 02:45 AMMessage Edited by PhilM on 09-5-2005 02:48 AMMessage Edited by PhilM on 09-5-2005 02:49 AM

ZEN MICRO PLAYBACK PROB

I have some mp3 files of uni'versity lectures. They were recorded/ encoded? at
6 kb
ps.
When I try to play them on the Zen Micro they play too slow, like an LP playing at the wrong speed.
They sound fine on WMP0 or Real Player. I have also played these files on 3 other mp3 players and they sound fine on them. Any ideas?

You'll need to reencode them at a supported rate. I have a suspicion it's the bit-rate being too low, but also check the sampling frequency.

Zen micro connection is messed

On my Creative Zen Micro, when i plug in my headphones, i used to be able to jiggle it a little and it would work, but now i have to tape the headphones a certain way, does anyone have this problem and do you know how to fix it's

there have been many problems with headphone jacks on the micros
it is basically a connection on the main board that has come loose
if you are still under warranty you can send it in for repairs

Zen Micro Playlist Error - Please H

Everything for my zen micro when connected to my computer except for one thing. I can't create a playlist on my computer! Everytime I go into the Zen Media Explorer and try to create a new playlist, it tells me that it is "unable to connect to device. please try again." And yes, my Zen Micro is connected when I try this.
Anyways, I looked up to see if anybody had this issue but didn't find a thread about it. Can anybody help me out? I've only upgraded the software once... and terrible things happened(my computer stopped recognizing my micro) so I don't plan on doing that again unless that's my last resort. Thanks in advance.

I think you need to try the normal troubleshooting procedures i.e. a disk cleanup (see the FAQ post).
Also try using MediaSource, and failing that another PC even (just to test).

My Zen Micro has a MESSED up transparent fa

Pleasse check out this thread from head fi that i made-
I really want to know whats up.
is this an improvement? it better not be, cuz its terribly disgusting.
i am returning mine, and i think creative just made a bad batch of them.
http://www6.head-fi.org/forums/showt...60&page=&pp=20

yup i checked it out.
hopefully its not an improvement- that would be a totally wrong move. it distorts the players color, and it makes it look cheap, kinda like a hooker :womanwink: <--- yea, like her.
It wouldnt be an improvement, it would be a uninprovement lol
im returning it- to get another one... but first i have to see if all of them are like that now, cuz then id have to reconsider. CREATIVE ANSWER ME! I SENT THEM AN EMAIL ASKING ABOUT IT YESTERDAY!

Zen Micro - erased Firmw

I ve deleted my firmware from my Zen Micro in error, I have downloaded the firmware and it seems to be ok, but i am then asked for the jukebox driver for my device. Help please someone, anyone cos creative ain t helping

:robotvery-happy:
1. Please get a Windows XP computer.
Your PC needs to be using a Windows XP, Service Pack or 2
Determining your operating system
http://support.creative.com/kb/ShowA...aspx?sid=25863
To get a Service Pack 2
http://www.microsoft.com/windowsxp/sp2/default.mspx
2. Ensure that your Windows Media Player on the PC is version 0 NOT
version as it interferes in
your firmware upgrade process which you are going to do below. Steps to
take, please click on the link below.
Windows Media Player Uninstalling
http://support.creative.com/kb/ShowA....aspx?sid=6798
3. Please go to http://support.creative.com/Products...me=MP3+Players
a. Select your player. Click "View All Downloads" link near the bottom.
b. Download and Save to your computer Desktop the file Creative Zen and
Jukebox Driver Upgrade version .30.03
c. To install this download, do the following:
d. Download the JJB3MV2_PCWDRV_US__30_03.EXE file into your local hard
disk.
e. Double-click the downloaded file and follow the instructions on the
screen
f. Your player now should be recognised by the PC.
4. Player now should be recognised and says DOCKED on its screen when
connected to your Windows XP computer.
You can use the Windows Media Player on that computer and re-transfer
out your songs from your Zen Micro to the computer before attempting the
firmware upgrade.
5. Warning : Be sure to back up all the audio and data files on your Zen
before installing this firmware update as all content will be lost when
you install the new firmware
Please go to http://support.creative.com/Products...me=MP3+Players
a. Select your player. Click "View All Downloads" near the bottom.
b. Download, Save to your computer Desktop the file Creative Zen Micro
PlaysForSure Firmware update 2.2.02
To install this firmware update
Download the ZenMicroP4S_PCFW_L6_2_2_02.exe file into your local hard
disk.
Connect your player to your computer.
Double-click the firmware update file and follow the instructions on the
screen
I

? about Zen Micro extended warre

My zen micro has been messing up on me for a few weeks now, and i got the RMA number and everything to send it back for repairs. However, since it is out of the three month warrenty, it will cost $__ (if you can inform me of how much it is to send it back, that would be great!) and i don't know how to pay Creative. Do i include it in an envolope in the package, or do i send it electronically (credit card) or what? Please help me

BenGman,
That would normally be paid by credit card. Just get back in touch with Customer Support and they will be able to arrange it for you.
Cat

Zen Micro - Installation CD error mess

Hello there...
I just bought the Zen Micro today, and as I was attempting to load the installation CD, I received the following error message:
"Exception occurred: Stream write error"
Does anyone have a fix for this problem? Thanks very much!
ZB

Try download the separate elements of the installation from Creative's site, click the link Support > Downloads on this page.

Zen micro media explorer error mess

I can't seem to get zen micro media explorer to acknowledge that my player is docked into my computer. I keep getting a message that says "the device is not connected. Please connect your Zen micro to the computer".
Has anyone run into this?
g2

Just to tag along with this thread. I also updated the driver and applications for my Zen. All works fine. The only flaw is after upgrading the MediaSource to 3.30.2 the PC desktop shortcut icon is not automatically created after removing the earlier release one. I gotta manually create it. And there is no need to uninstall any earlier release cuz it seems the installer is smart enuff to detect earlier release and do uninstall before install the latest version.
I feel some changes in the software but not so critical but I guess I want the latest version to keep up with the times :smileytongue:

I got my Zen Micro workin, now it is messing up!! Hel

I got my Zen Micro to work now. I put my songs back on there. The only thing that is messed up about it is when I play songs, you can hear other songs interrupt. For example, I am listening to Girl by Paul Wall, and then suddenly a Rolling Stones song comes on for one second..then it goes back to the song Girl. It does this to every song I listen to and a different song from my MP3 player interrupts.
Can some one help me? If you can, reply to this message for email me at: [email][email protected]][email protected][/url]
Thank You!

I'm not sure if it will help but there is some general connection troubleshooting advice here.

IBM T30 XP USB error with Zen Micro. Does not recognize dev

I've tried everything I can think of on this board and others. Zen Micro, IBM T30 laptop, 2 usb ports on back, Windows XP. Downloaded latest everything I can find. USB does not recognize device. Error report shows "USB Root Hub (2 ports) ---> Unknown Device"
Any help appreciated. Thanks!

Tried one last thing, just for grins...
Put the IBM into it's docking station, which has another USB on the dock (low speed, though), and voila! It worked! Go figure what's different but since it was working, I took that opportunity to blow in the new firmware, and also upgraded to ZenMicroP4S_PCFW_LB_2__02 to get away from drivers all together (and to use Napster2go, my ultimate goal through all of this!) Syncing with MP0 worked great. Even an explorer view with folders and such, so all is well.
Since everything seems to be working, I'll stick with it for now!
Can I now delete Zen Micro Media Explorer from my system? (it doesn't seem to recognize the device anyway)
Thanks!

"playback error" on zen x

certain songs say playback error, i would like to get rid of them but i do not know whichb tracks they are, can disk cleanup in rescue mode fix this or will it mess everything up if i go to rescue mode?

Disk Cleanup won't solve corrupt MP3 files, but it might resolve any other wierd behaviour in the firmware.
The only way to track down the files, if they are the problem, is to check the files themselves.
What type of files are you having a problem with? i.e. WMA or MP3.

Zen Micro 'Playback Error' Mess

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