Zen Micro - Player Not Responding/Napster To

Hi, I have had my zen micro for a while. I can transfer tracks from Napster fine, but then it says "Player Stopped Responding" I then have to format it and i can never get all my music on because my player keeps having these problems. PLEASE HELP ME!!!!!!!!!

I have had my zen micro for just over 2 weeks also using a combination of napster to go and wmp to "sync" my files when today i have had the same problem occur "thread exit application request" and no longer seem to be able to sync music from either napster or wmp... please help!!!

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Help!!...Zen Micro crashed, not responding, what do I

OK, here's the deal:
I wanted to transfer some files from my old computer to my new one using the data storage feature on my Zen Micro. I turned the player on, plugged it into the USB port, and it immediately shut off. When I tried to turn it back on, it showed the first two images (the Creative inc copyright thing, and then just the one that says 'Creative'), then it got stuck on that and the contrast faded out to the point where you couldn't even read it. I took the battery out and the same thing happened when I put it back in. I did it again and tried to do the recovery thing but that menu faded out, too, and the touchpad wouldn't respond. I felt the Micro starting to get warm so I took it out again and just let it rest for several minutes. Now, it just won't turn on at all.
Can anyone help, or is my Micro a dead duck?

I have experienced a similar problem. I was simply listening to a track when the player started to make a loud buzzing noise. It then shut off. I cannot reboot the machine. I have no idea to do a hard reset. The battery was near full. There is no response when I plug it in. Worst yet, I lost my receipt. I have had the thing less than 2 weeks. If this thing is broken I swear on all that is holy I will never purchase a Creative product again. Moreover, I will tell everyone I know to avoid their products. Please help.

Zen Micro - Player not connected - Firmware problem - no FAQ hel

Hi!
My Zen Micro made problems by turning on but anyway it started sometimes to the mainmenu where I could hear music. So I wanted to upgrade the firmware. By copying new firmware in the past there were no problems. For sure I cleaned the Micro up. I formatted it and wanted to upgrade the firmware...
Now it starts with the screen "firmware problem" to the recovery menu and my firmare is now "v0.0.65". When I cable it to the PC via USB it gets found as a portabel device with the correct name "Creative Zen Micro". And the screen turns from the recovery mode to the screen when the Zen Micro is connected to the PC. So there is the paper in the middle with two arrows around. And on the top the caption is again "recovery mode". When I touch the up and down touchscreen the paper and the arrows disappear, but the caption remains.
But by starting the firmare there is the message that the player was not found. And WMP can't find it with the synchronization mode...and so on. Nothing can find it except the working place. When opening the "Creative Zen Micro" menu ich see "Storage Media" with 20MB. I can format it but nothing changes.
When I'm watching the specifications of the "Creative Zen Micro" the firmare version is "2.2.02_0.00.65".
I reinstalled all creative software (including the registry entrys !) and rolled back WMP.
But nothing goes right. Every FAQ which I followed doesn't repair my Zen Micro
I also used a laptop and this didn't help too.
I invested the hole day the day before yesterday, but I stuck.
I hope somebody can help me.

-Windows Media Player COMPLETELY uninstalled
-in Device Manager ALL USB-Controllers uninstalled (don't worry about non-controlling your mouse or keyboard -> will install themselves after uninstalling or after restart)
-restart
-and TSCHAKAAA...Player was found and firmware could be installed (i installed for the first time again the 2.2 version. message was "installation failing" but it worked...anyway i reinstalled version . and the message was 'yeah. it works')
-Player works!
I hope this report can help some people.

Zen Micro touchpad not respond

Hi everyone I bought my Zen Micro just after Christmas and have not had problems with it until recently. Each time I turn the player on, it is playing a song but the touchpad is not working meaning I cannot change song, change volume etc. I've made sure it is not on 'Hold' and also removed the battery for a number of hours but this has not resolved my problem. Anyone else experienced this or have any suggestions as to how I can fix it without having to send it to Creative? If not how do I go about contacting Creative and sending them my player to be fixed?Any help much appreciated?Cheers

Addlcove wrote:
try to update the firmware first, even if you have the latest version, that's the first thing the support is gonna ask you to do anyways
That would be a good idea if it is possible to actually scroll to the Reload firmware option and select it...
Do try it though, you never know...
If not however I doubt it is a firmware/software problem, probably the touchpad was somehow damaged...
Just contact Customer Support (see support at the top of this page?)
Best of luck...

Zen Micro Buttons not responding help!

Hey , My zen micro was working fine till today when I turn it on all my "digital" button are not responding , the only working button is the power on/off button, it syncs perfecly but I cant do anyhing with all the other buttons, I tried reinstalling the firmware but it still dosnt work , ant I cant reset it cause the buttons dont work .
any ideas ?

did you push ur buttons too hard? or squish it or anything? it's a TOUCH pad, so you shouldnt apply too much pressure on it, a good light tap will do it. Are you still under warrenty? call Creative and check it out.

New Zen Micro will NOT connect!

Hello all,
I just bought a Creative Zen Micro player. I installed the software, charged the battery to full and guess what.....the Creative software does not recognize my player as being connected. And yes, I've checked device manager to see if it appears. It does, with the correct name and everything. So what is the problem? I've read other messages on this forum about this problem but it usually seems to be a problem after installing a new version of firmware. But this hasn't been done in my case because I haven't been able to get the stupid thing connected in the first place.
I'm confused as to what to do next. I've tried resetting it by removing the battery and then holding the power button but this hasn't worked either. I first was using a usb hub to connect but after reading that you should avoid this, I tried plugging directly into a usb port on my machine. That also didn't make a difference. I've unistalled the player from the device manager about 5 times and reinstalled it. I've tried reinstalling the creative software/drivers about 5 times and no resolution. I've followed instructions from the Creative website step by step as the proper way to install the software but nothing works. I'm extremely disappointed to bring home a product that does not work out of the box. Oh, and yes I have Windows XP Pro so the OS isn't the issue here. I guess I will just return this useless product unless someone else has another idea that I could try. I'm really at my wits end.
Thanks for listening to this short novel,
Drawn-a-Blank

The software that will not recognize the player is the Zen Media Explorer and Media Source. I'm not sure what firmware I have and I can't check since I'm not at home. But, I can't install new firmware even if I wanted too since it won't connect. However, I have downloaded the lastest drivers but I don't think I've installed the lasted version of Zen Media Explorer, so I guess that is one other option.
Message Edited by drawn-a-blank on 07-23-2005 09:30 PM

Zen Micro Photo not working with new XP SP2 install

Okay so my Zen Micro Photo stopped being recognised on my computer about ten months ago when I upgraded to WMP (for BBC iPlayer - it's compulsory to have it). Anyway I li'ved with this and have now got thoroughly sick of the same songs and nothing new so I have done a fresh install (on a brand new hard dri've) of Windows XP SP2 WMP9 with the sole intention of using this install/hard dri've?for the player. I used the original installation disk and it prompted me to upgrade to WMP0 as I installed everything. There were no errors during the install and I rebooted when prompted to.
When I attach the player it is recognised by the machine (task bar icon and correctly labelled in System > Hardware > Device Manager which reports it to be?working okay) but the Creative media software says "player not attached" when it is. It is not visible on My Computer as a dri've so I STILL have no access to the player. Player screen reports "docked" with a logo and is flashes a charging icon. Driver v5.2.0.0. The player plays fine but hasn't had new music on in almost a year
There is nothing else on the XP install (IE6 and everything - argh!) I did the registry permission tweak thing mentioned?here:?http://support.creative.com/kb/showa....aspx?sid=9287?but it didn't do anything.
Any help greatfully received!

Re: Zen Micro Photo not working with new XP SP2 install. Have you installed this plug-in?
Creative PlaysForSure Devices Plugin 5.00.36 for Creative MediaSource 5 Player/Organizer
Filesize : 27.9 MBDownload

Zen micro can not be operate if it is connected to Travel Dock for Zen

I just bought Travel Dock for Zen Micro. I have 2 problems. Any body can help me please? 1. When I connect the Zen Micro to Travel dock. The Zen micro can not be operate both manual or using remote. But the charge sign in the Zen micro is appeared. So I am sure that the connection between Zen Micro and the travel dock is OK. No sound is produced. Any clue for it. 2. The I tried to connect the zen using line in cable. There is sound, but the sound is too weak, even if I set the maximum volume. Any clue for it? Any one has the same problem? How to overcome it? Thanks before for your helping and information

hey Jason thx for reply well it's weird like I said but whenever I downloaded the firmware ver. 2..0 or something the newest one it just said that the Player/USB was not hooked up to the computer when it actually was and it doesn't play any music it goes straight to restore mode. tell me if you need to know a little bit more thx

ZEN 4GB is not responding

Hello everyone,
I have purchased the ZEN 4Gb at the end of January, and its been only three weeks since I have it.
A week ago it just stopped working.
When I hold down the power button, nothing is happening. No blue light, nothing.
I thought maybe the battery ran out and put it to charge. When I connect it to PC via usb cable, I can see the screen flickering constantly.
I tried the reset button, the recovery mode (reset, play button, and power on). The Zen is simply not responding to whatever I do.
I would appreciate your help

Anyone encountered the similar problem?
Please I really need your help!
As I purchased the player in a different country, it will take some time before I can return it for replacement.
Maybe there is a way to fix it, isnt there?
Knowledgebase wasnt much of a help since this case is not included in there.
Is it a product defect? What might possibly cause the player die all of a sudden?

Shockwave Player not responding or may be busy.

For several weeks now I keep getting a pop up window that says shockwave Player not responding or may be busy.Press stop or continue to see if the plugin will work.Firefox,Win7,bit 64.This seems to happen on just about any website.Why? How do I stop this ?

Given recent traffic on this forum along similar lines, I suspect your question relates to the Flash Player, not Shockwave. Please post your question to a forum at this link.

Zen Micro "Player is Locked" will not appear after Updating to version 1.03.5 (Please He

Hi Everyone,
I just purchased a Zen Micro and seems to be in good working condition. I noticed that while runing the original firmware that when I locked the player a box saying "Player is locked" would appear if I tried to press another button.
However, after I updated to the next firmware (.03.5) I noticed that this would not appear any more. So I updated it to latest version 2.0... and noticed that it still doesn't appear.
Is this happening to anyone else who has updated the firmware? Please reply with any information since I am thinking that mine might be defecti've and therefore I would need to return it ASAP to get another one.
Also I noticed that the original factory-installed firmware is not included on the dowloads section.
Thank You,
ATT

... The player lock button "works" but a display would appear to let the user know that the player is locked (this display was a little box in the middle of the screen similar to the "shutting down" display, and would only appear when you pressed a button while the player was locked).
This used to work with the factory firmware version. However when I updated the firmware this does not appear anymore when I press a button while the player is locked. The lock functions but this display does not appear (is this also happening to anyone else?)
Please respond
-ATT

Zen Micro 'player is not connect

Could someone please help me?
I've had my zen micro for about a year now and i always had some problems with importing tracks, id have to connect and disconnect it a few times before it would work, but now nothing. I've used different cables and different computers and it still won't work. I am either told that 'player is not connected' or that there has been a malfunction with a USB device. Is there anything I can do other than gettin a new player?
Thanks Jen

If different PCs has not solved it then the player is most likely faulty. Contact support, click the Support > Contact Customer Support link on this page.

Getting Music on your Zen Micro player - Help- Prob

I've had a past problem getting music onto my zen. Yes, I've only had it for 3 days but I cant figure it out. I know how to put the music onto it but when I try to put it on my zen ALL the files say "Your need a license".. Is this the DRM? I have no idea how to get it to work and frankly im sick of it..
Heres my information:
MP3- Zen Micro by Creation
Program used to download songs- Napster
Program used to transfer onto zen- The program that can equipt with the zen
I dont know if thats all you need. If not tell me please. I just want to get MORE songs on the dang player... The three pre-added songs Im getting sick of listning to.. if you know what i mean.
Other than that everythings good. I just cant get the songs to add to the player!
 It would help tons if someone could go into depth about adding songs step-by-step as everywere i've looked i cant find how to fix it... Or atleast tell me how to fix it.. or what the possible problems could be.. Is it the player or the license?... Any comments? Help? please.
Thanks tons!!
BekahMessage Edited by dropitdancen on -26-2005 05:4 PM

Still no ideas? Anything like this happen to you? A responce? Comment? Something telling me you're trying to help me figure it out? .. Gaah. I dont know how to fix it. I've called Napster and Creative labs but their both closed on Saturday and Sunday.. So I cant get help. They Guys at Best Buy cant help me because they have no ideas what to do.. So Im depending on you all to help me..

Zen Micro MTP not recognized? Solution in he

So, after scouring the forums here and Google in search for a reason why my MTP enabled Zen Micro wasn't being recognized in a fresh WinXP install. Well here's the solution everybody.
Try installing this:
http://support.microsoft.com/default.aspx?scid=kb;en-us;8922
I noticed that the player isn't recognized by drivers from the net or the Zen Micro CD (They're both the same anyways). The reason why is because the Device ID for the Zen Micro with the MTP firmware is different (USB\VID_04E&PID_430\00525530038FF3). If you open up the .inf file used to install this player, the Device ID is not in there.
I had another XP install on another HDD which recognized the Zen Micro and noticed that only a single file was being used for the drivers: wpdusb.sys.A search on Google brought me to the Microsoft KB page. I installed that patch and poof instant recognition.
I also believe this issue could be resolved if you install the latest Windows Media Player 0 available. I had it installed, but somehow that file wasn't installed and the update provided it for me.
I hope this helps somebody~! =)

The only other suggestion to what the problem could be is a a software conflict of the driver and current software on your system that is interferring with the recognizing of your player. I had the same problem happen, and I tried my Micro on three different computers, and the Micro worked, instantly, and my Zen use to work on my computer before an upgrade.
Somewhere in between of any other updates of software on the computer, there must be a conflict. My player will become recognizable once in a blue moon, which also leads to the conclusion of software conflict, or possibly IRQ issue.
Maybe the latest driver just released may fix the issues of eliminating if it doesn't cause any conflicts with other softwares that are on your system for your Micro to be recognized.

Zen Micro Photo not recognized in Media Explo

Device automatically goes into Recovery Mode when turned on. Tried the clean up and format features, followed by reboot. Still nothing. ?When connected via USB, Device not recognized in Media Explorer. Tried to reload firmware, but getting error message that device is not connected.
Can someone help?

Hey i think i know what your problem is. What Operating System are u running on your computer? (Windows XP, ME etc) And also, if running XP do you have service pack installed? If you dont have service pack installed, you cant use your player. The system requirements can be found on the back of the zen micro photo box. goodluck!!

Zen Micro - Player Not Responding/Napster To

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