Zen Micro: Poor Battery Performance Even with Firmware Upgr

The Zen Micro's battery life is advertised to last up to 2 hours, but I am only getting approximately 7.5 hours. I have installed the latest firmware v.0.03 upgrade, and fully charged and discharged both batteries at least fi've times each (using the USB and AC adaptors before plutting into outlet). Before the firmware upgrade I was getting just under six hours of battery life. For testing purposes I am using 28kbps MP3 files, volume level 8, no EQ setting, no backlighting, and the headphones that came with the product. Since I have the player sitting on my desk, without being listened to, there's no skipping or forwarding of music tracks. Gi'ven the non-demanding settings, the battery performance is disappointing.
I have contacted tech support and they want me to send in my player for repair or replacement. It seems this issue is prevalent for all Zen Micros and I don't want to send mine in to have it returned all scuffed and scratched and not fixed (or get some grimy second-hand, refurbished model instead).
So I want to confirm that others are experiencing this same problem before I decide what to do. It seems it would be best to get another one from Amazon instead of going through the hassle of repair.

I notified Amazon of the problem on Friday and got a brand new replacement on Monday. Talk about great service.
Unfortunately the replacement is a crapper also. My second Zen Micro immediately and completely locks up when plugging in the USB cable. Since I didn't return my original unit yet, I was able to try another cable but got the same results. I fully charged the batteries, tried all of the various recovery mode options, and still had the Creative drivers/software previously installed on my computer from before. I'm running WinXP SP2 with up-to-date patches, and no other software installed since. My PC's motherboard has built-in USB 2.0 support (with power mgmt turned off) and updated drivers and BIOS, but these things shouldn't be an issue anyway since it worked fine with the first Zen Micro. I'm not able to upgrade the firmware, let alone transfer music, because of the lockup problem. I build and fix PCs for friends and coworkers all the time so I'm confident in my trouble-shooting abilities.
The second Micro makes the first one seem perfect. I really wanted to like this MP3 player, but two defecti've products in a row is totally unacceptable to me. What a waste of my time. I should have been more suspicious about Creative products since my Muvo TX FM player was buggy as well (i.e. player would immediately shut down when powering on). I will check out the Rio Carbon or iRi'ver products instead.

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    rollinpark wrote:
    Hi?I just want to know whether its normal for my fully charge zen micro to run out of power by 5 hour. I started playing mp3 around 2.30 with fully charge and let it run. By first hour bar is lost. By 7.30 i have no bars left. I let it play continuously. I set my volume to 0. Mp3s is all 28kb. No shutdown and startup. I read that zen micro battery?tested can last till 2 hours. Is there anyway I can do to reach the optimum 2 hours battery performance? Thanks
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    TimothyW wrote:
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    Check this out. They are stumpped:
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  • Zen micro leaking battery pow

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  • New Zen Micro..Battery life prob

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  • Just got my zen micro, scratched battery co

    Hi folks,
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    Catherina,
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  • Have a Zen Micro (6GB) - Lost Software CD and Firmware update confuses me. Please he

    I bought my Zen Micro about 7 months ago and have been using it fine until recently formatted my computer and realized I've lost my software cd (the one that comes with the player).
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    Edit the second: Does anyone know if the confirmation email that Creative is supposed to send to your account after you send them an email isn't working? Because I just double checked my inbox and I realized I never got any confirmation letter. And I'm <i>very</i> sure I didn't accidentally delete it.Message Edited by cherish90 on 02-06-200707:38 PM

    LOL. I've sent in my player. FINALLY found the Service Center (for those in KL who want to know, it's in Berjaya Amoda, behind Low Yat and opposite Times Square) after asking the shop I bought the player from.
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    *cough*
    ANYWAY...
    Yeah, I did download the PlayForSure plugin (although I have no idea what it's for) and MediaSource STILL picked up my Micro as something like a pendri've.
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    Cherish

  • Creative Zen Micro seperate battery char

    Hi, I'm looking to buy a Zen Micro to take snowboarding this winter, The main reason I decided upon the Zen Micro was it's size and the fact that the rechargeable battery is removeable.
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    There is nothing specific for the Micro.
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  • Zen Micro Extra Battery Stor

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    A good red wine should be stored at less than room temperature, but not refrigator cold.
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