Zen Micro Power Switch Prob

I have had my 6gb Zen Micro for about a month now and have been very pleased. But this morning, to my horror, when I woke up and tried to turn it on the power switch wouldn'work. My Micro still turns on if you put the battery in, and the hold feature still works, but when I shift the switch to the left to turn it on or off nothing happens. I haven't droppped it once or messed with anything in it. I don't know what to do. Has anyone had this problem before? Does anyone have any advice on something to try or what to do?

My Zen Micro has recently developed the same problem. I contacted Support, and they have informed me that I have to pay a $25 fee to get it fixed, and that amount could grow based on the cost of repairs. Quite frankly, I'm upset. This is twice that the player has failed. I RMA'd the first due to a headphone jack problem (which was caused by faulty wiring, which Creative will refuse to admit). This second player has a similar issue. The electronic contacts must not be built/soldered correctly. I will not be recomending this player to anyone I care about, as Creative has proven to have terrible support and exquisitely terrible design. I will not be purchasing another Creative product, due to my lack of confidence in this player. Creative has not even made an attempt to solve my problem, only directing me to the self-guided website that merely showed how unresponsi've their support really is. They have now supplied me with RMA information for my refurbished player, to send into them. I will not likely send this player in. Instead, I'll go peddle the piece of junk off on Ebay, and take the money and put it towards a player that's been proven to be more reliable than Creative's Zen series - an iPod. I know that word is almost a profanity in these forums, but Creative hasn't left me much of a choice. Goodbye Creative, I hope you won't miss my money. As much as I don't like to support Apple, I'm going to now. So enjoy your angered and frustrated Zen users who you don't seem to want to serve. Maybe once you start making quality products again, I might consider buying in.
-A disgruntled former-Zen user.Message Edited by AbandonedHero on 0-30-2006:07 PM

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Buy Replacement Zen Micro Power Swi

Hi,
My Zen Micro power switch stopped working, and since the player is out of warranty, I took it apart, and sure enough, the little black lever on the power switch has broken off. Since the mechanism is so tiny, it is impossible to super glue it back on, so my guess a new switch is the only way to go...
It shouldn't be very hard to solder on a new switch. Can you get a switch like that online / in Radio Shack? If not, any ideas on what it would cost to replace?
Thanks,
Tom

Hmm, maybe you can get a broken micro for cheap on ebay and just take the part, or send it to creative and pay for them to fix it.
But I dont know anywhere that stocks them, sorry.

Zen Micro Power Adapter w/ the ZenMicro Pho

Well I bought a Zen MicroPhoto and unfortunatley it does not come with a hard travel-case nor a wall power adapter.. but, I purchased a Zen Micro before and thankfully have those accessories with me.. however, I wonder, can I use the Zen Micro power adapter with my ZenMicro photo The connection is the same, but I still am worried if something is different..
Any insight would be greatly appericated,
Thanks in advance!

Yes, this is perfectly fine. Creative sells the same power adapter separately for the MicroPhoto. I use my Micro's. It gives more juice in a smaller period of time than the USB connection.

Zen Micro Power Swi

Well, my headphone Jack finnaly stopped working(after ohh a month or so), but my mom accidently threw away the receipt for my Zen micro. So I decided to try fix it myself. Anyways I did get it fixed, but not until I onadvertently broke the little tiny plack peice of plastic that is part of the power switch on the PCB. Tried epoxying it back together, but its just too small and doesn't hold. sigh
What do you think the chances are that I could get another one of these little peices shipped to me lol?
Or does anyone have any other ideas of what to do? Might just solder a new switch on and have it just hanging out of the hole in the top where the silver switch is. Ugly and Inncovient but atleast it would work. Just gotta figure out the combinations of the 4 pins what they do I guess.
Thanks!
Oh and feel free to punch me if you ever see me for trying to fix this myself lol.

F*** the store will do that! OMG ERRr
ok ok.
Well I didn't eaxactly fix it, I just epoxied it in place so it doesn't move around. it works for now. If I just hadn't snapped that peice of plastic all would be right now.
Looks like i'll have to solder a new type of switch on. :/

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Hi, Im in VietNam right now for vacation... I notice that that power here is different from the USA. In the US they use 0 power, here they use 20. I charge my Zen Micro by computer, would it crash my Zen Micro if i charge it with one of the computer in VN using 20 power?

HI all,
All PC's will drop down this down to the correct voltage regardless of location. Most PSU's on PC's have that little red switch switch which should never be touched that will change the PSU to accept either 0 or 22-240 Volts. So in short the PC's PSU does the work to drop this down to a standard voltage regardlesss of location.
Also the power supply thats available for the Micro will accept any global voltage (0-240 v).
Hope this clears it up.
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Does Zen micro power adapter charge Zen Vision

i tied the good old power adapter on my Vision M but it seemed to charge it...a little...but then it didn't do anything so i'm wondering if i just need to try it again or does it not work period...

i just happened to look in the instruction manual that came with the VM and it says absolutely nothing about NOT powering it through the AC adapter that was previously provided with the Zen Micro, not that i'm gonna lose sleep over it but why can't that power adapter charge the vision M?

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I just bought my Zen Micro from Circuit City, and really dig it so far. One thing I noticed is that Circuit City's website says the AC power adapter and a belt clip/stand are included as part of the package. When I got the box home, they weren't included. I called Circuit City who said their website was wrong; they, however, will reduce my price by $30 to compensate. Good, I thought. So then I tried ordering the power adapter directly from Creative, but it says they're on backorder. What gives? Anyone know? Thanks.

It's best that you get an AC adapter, especially if you are not on the computer for long periods of time. Without the AC adapter, the charging may take up to 0 hours, depending on your computer. I have tried it and found that it only took 3 to 4 hours, but this reading is taken from a desktop PC.
Most Zen Micros do not come with AC adapters and belt cli
ps.
This is especially so for the 4GB and 6GB ones. I advice you to get one as soon as possible, they are really convinient.

Zen Micro Power Confirmat

Okay, so if I order a Zen Micro, it will <EM>not </EM>come with a power adaptor and they're backordered (and no retail outlet has them as far as I can tell). But I've seen mention of using the MuVo Slim power adaptor.
Can anyone confirm that this works? I can power the Micro with the MuVo Slim power adaptor just as I could with one that used to come with the Micro, without a computer/USB port, in the same amount of time?
If not, I'm curious about the uni'versal adaptor: the images on the page for this doesn't show that it has North America mains plugs. Does it's (You'ld THINK it would, but since it's not clear from the screen shots, I'd like to double check).
Thanks,
Chris

Thanks SSR. I'll get the Slim then.
Yes, I meant the travel adaptor. In the screenshots for that product, it shows various Euro plug configs, but I couldn't see a N. American config.
But if I can use the Slim adaptor, that's fine, since I usually travel with a travel adaptor already. I was asking in case that was my only option for a Micro mains adaptor.
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Zen micro power sup

I've heard there isn't a power supply in the zen micro box when you buy it on newer versions .. ? Where do I buy one ? (i've looked in the creative store but couldn't find it...) I'm planning to buy a zen micro but i really need a power supply ...

You can purchase the standard power adapter from Creative at:
http://us.creative.com/products/prod...27&product=656
Or if you travel to other countries, you can purchase the Uni'versal Travel Adapter from Creative at:
http://us.creative.com/products/prod...y=27&product=7
If you want to see all of the accessories available from Creative, check out:
http://us.creative.com/shop/shopcate...sp?category=23

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I have a problem with my Zen micro where it automatically turns itself back on when i don't even touch it. It is the same problem with both batteries. I turn it off, then a couple seconds later it switches back on. This is very annoying because i have to take out the battery to keep it shut off! This problem along with the headphone jack has made me realize that Creative products are faulty. I think the zen micro is almost perfect in functionality but the other issues cause it to lose my interest in it. Does anyone know why it keeps turning on automatically?Message Edited by cheaplikeafox on 04-8-2005 0:25 PM

Also make sure you don't have the alarm turned on (though reloading the firmware should reset all this).
If you're still having problems then, I would recommend you contact Customer Support directly.
Cat

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Hi,
My Zen Micro won't start up via the power button on the top, howver it works fine but i just have to start it through the usb connection on my computer. The lock button on the top works perfect, its just to turn it on and off. Has anyone experienced this, i think its just that the button is broken, but i've only had it a few months.

I got my Micro for Christmas and I have the same problem. I can turn it on by putting the battery in and I turn it off by pausing and then it goes into idle shutdown. I called support and they said that for $25.00 I can send it in for warranty repairs. (First they suggested recovery mode, but if the button doesn't work, how can you possibly get recovery mode? - I tried!) Oh well, at least it should work properly then!

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I have deleted all of the files I could possibly find on my Zen and it still says I only have 762MB of space out of 5839MB. I'm extremely frustrated, I've tried everything I can think of (which isn't much as it turns out), and I am most definitely not a technical person. Please help if anyone knows a possible solution.
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[url="http://forums.creative.com/creativelabs/board/message?board.id=dap&message.id=5535#M5535">Creati ve Zen Micro and Zen MicroPhoto Players[/url]
. Make sure that battery is charged.
2. Detach your player from your PC, and ensure that it is turned off.
3. Remove the battery.
4. Move and hold the Power button to the Power On position and re-insert the battery to the Zen Micro. Hold the Power button until the Recovery Mode appears.
Scroll down to the bottom of the page in the [url="http://forums.creative.com/creativelabs/board/message?board.id=dap&message.id=5535#M5535">FAQ on accessing Recovery Mode[/url].

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Okay, this time I ran into a serious problem and I was quite close to get really mad at Creative... This is my third Zen Micro player and my waranty has run out and I thought, this time I am really gone for..
So, what happened is, I took my mp3 player with me. Nothing special? Oh well, when I switched it on, it showed the starting screen and switched off again. Tryed again and it showed me that the battery was empty. I plugged the player into the recharger but hours later, turning the player on resulted in the same..
Okay, I thought maybe there is some problem and formated everything. Now it told me, firmware error and started into recovery mode on its own. Good I guessed, reuploading the firmware would solve the problem.. (P4S 2..0)
It was not this simple.. I connected the player with the USB to the computer, but some minutes after connecting it, it told me "there is a problem with the USB device" and the player was not recognized any more. Starting the firmware update program resulted in "the player is not connected to your computer" even if it was..
A week later, today I solved the puzzle. It was a pure coincidence, after I tried the american version of the firmware update program which only told me "the battery needs to be charged before a update can be done" I tried the old PDE ..0 Firmware program! **bleep** and it worked!! It recognized the player and let me "downgrade" the firmware to ..0! I hope that helps anyone encountering the same problem, I really thought my player is now really gone mad..
kr

Okay, this time I ran into a serious problem and I was quite close to get really mad at Creative... This is my third Zen Micro player and my waranty has run out and I thought, this time I am really gone for..
So, what happened is, I took my mp3 player with me. Nothing special? Oh well, when I switched it on, it showed the starting screen and switched off again. Tryed again and it showed me that the battery was empty. I plugged the player into the recharger but hours later, turning the player on resulted in the same..
Okay, I thought maybe there is some problem and formated everything. Now it told me, firmware error and started into recovery mode on its own. Good I guessed, reuploading the firmware would solve the problem.. (P4S 2..0)
It was not this simple.. I connected the player with the USB to the computer, but some minutes after connecting it, it told me "there is a problem with the USB device" and the player was not recognized any more. Starting the firmware update program resulted in "the player is not connected to your computer" even if it was..
A week later, today I solved the puzzle. It was a pure coincidence, after I tried the american version of the firmware update program which only told me "the battery needs to be charged before a update can be done" I tried the old PDE ..0 Firmware program! **bleep** and it worked!! It recognized the player and let me "downgrade" the firmware to ..0! I hope that helps anyone encountering the same problem, I really thought my player is now really gone mad..
kr

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Hi everyone,
I've got a problem trying to upgrading my Zen Micro Firmware. When it says that I have to wait while it's rebooting the player, nothing happens. When I do it manually, the firmware is still the old one. Does anyone know what I have to do?

I too have exactly the same problem. Micro reboots once, then just sits there doing nothing. I have tried the on/off method ,as you said, it goes back to the old firmware. Having tried to load the update offline with no background programs running I still got the same fault (even leaving it for half an hour.) I have now given up as i am worried that it may corrupt the existing firmware. I have turned of the snooper setting as requested . I think that it shows signs that after the first reboot the computer is not recognizing the players USB. So it may be that after the st reboot the usb may need to be removed/reconnected. But i'm not going to take that chance as you will be losing power when trying to upgrade. Best way to corrupt a download on any item plugged to the USB is to remove it will been accessed.
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Zen Micro Power Switch Prob

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