Zen micro problem please help..it seems to have wiped the libra

I would really appreciate any help anyone could offer with this problem as I have no idea what to do and fear I may have lost all the music I've collected over the past few years as none of it is backed up on my computer...My zen was working fine yesterday but then all of a sudden it froze, I couldn't get anything on it to work so I removed the battery as I have done before, it went on to 'rebuilding library'?but after a few seconds said 'Select music to play from the library' and there was NOTHING on there. No songs, no artists, nothing. It still says the space is being used up and there is only a few MB left but it's saying there's no songs on it. I tried accessing them through the computer but that wouldn't work either. PLEASE does anyone have any suggestions?

Maybe you could try running Disk Clean Up from the Recovery Mode
Remove Zen Micro's back plate and battery
Hold the On switch to On (fully to the left) and hold it there as you replace the battery
Select Disk Clean Up and Yes from the menu, it's at the top of the list
It will take a moment or 2 to complete Disk Clean Up, allow it to finish
Once Disk Clean Up is complete, select Reboot at the bottom of the list
You should see a Re-building Library notice once it reboots and hopefully your music will be accessible again
Clean Up will re-set your Zen Micro to its factory default settings, so you will have to redo any special settings that you had
Best of luck!
/with today's huge hard dri'ves, why don't people back their music up :|
I've got mine backed up on 2 different computers plus 2 external HDDs.

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Zen Micro problem, please help

I changed my Zen Micro's firmware to "PlaysForSure", but then I wanted to get back the original firmware.
So I used the "Recovery mode" to erase PlaysForSure firmware (v. 2.2.02) and then tried to load the original firmware (v. ..0).
Then my problems begun: firmware updater says "Your player is not connected, please connect your player.", altough my player is correctly connected and the drivers and other Creative's stuff are installed.
Computer (WinXP) ofcourse detects the player (as a PlaysForSure device).
I also tried to load the PlayesForSure firmware again, but it didn't work either.
So, what can I do to fix my Zen Micro's firmware?
Does the warranty cover this kind of things?
I would be very pleased if someone knows what to do, because my player really doesn't work now at all.

Okey, now I have uninstalled WMP and WMP Runtime Format, and installed WMP 0 again, but still firmware updater doesn't find my player connected. The player appears in the device manager as a "Portable media player", not under USB devices as when it was running with firmware ..0. If I try to uninstal the drivers, driver uninstaller totally freezes, and I think that all USB devices freeze too. So what can I do now?
pie wrote:
how do you install wmp0, i tried but it wont let me because its an older version
Open add/remove programs, click "show updates", scroll to windows updates, uninstall WMP and then WMP Runtime Format (after every uninstall you will have to restart your computer). Then download WMP 0 from http://www.microsoft.com and install it.

Zen Micro problem need help

Today i was listening to music and my zen micro just froze while playing and no buttons could be pressed and the lock button wasnt on. So i took the battery out and rebooted the player but it froze at the creative screen. I went home and i went to recovery mode and tried to reload the firmware but it said erasing firmware for more than 2 hours. So then i tried a format but it said formating for the same amount of time. I need help please. Also, recently i've had problems witht the headphone jack. When ever i would stick it in it would sound distorted and i would have to move it around until i got it to a certain spot to hear it good again. If anyone else has this problem please tell me. One more thing i had returned my other micro zen in for hard dri've probems and this was my new one do u think if i have to return in (hopefully not) that they would accept it.

If the functions in Rescue Mode aren't working properly then you need to contact Creative Support.

Zen Micro Problem, please read.

Hello, I've owned my Zen micro 5gb for around 8 months now with a few problems here and there that I could li've with , I use it mainly at work and normally I get around 6hrs battery life but I recharge at lunch, anyway, the past week my Micro will freeze every day when trying to go back to menu options or when I pause a song , it freezes up... I take the battery out , put back and reboot and it goes either to low battery and Im stuck all day with no player or it stays on the creative logo screen , I reloaded my firmware again and it still does this, Ive had to redownload my library about 20 times since Ive owned it and it really is getting annoying dealing with this.... I dont want to buy another MP3 player regardless of brand and am ready to junk this equipment, my questions are:
---is it the battery itself? it shows 3 bars but quickly goes to or none within an hour, do I buy another one already?
---if the freezing isnt due to the battery, what firmware should I use?, I use it mainy with Napster to go, if I use the latest firmware , NTG doesnt recog. my device
any help ? when working fine I really love the thing but......

---is it the battery itself? it shows 3 bars but quickly goes to or none within an hour, do I buy another one already?
Possible, but very unlikely. I've yet to see any definite problem with a battery to-date.
---if the freezing isnt due to the battery, what firmware should I use?, I use it mainy with Napster to go, if I use the latest firmware , NTG doesnt recog. my device
Is the 2.20.05 firmware not working with Napster?...
If it's freezing regularly, say once a day, you ought to contact Creative. If you've reloaded the firmware and it's not solved it, then it sounds like the player's faulty.

Zen stone problem, please help

ok, so i got a zen stone yesterday, it worked fine until today. then when i charged it, i let it fully charge, then i turned it on, and it powered on and.... froze. so i reset it, turned it on again, and it froze again. i repeted this several times, only to find the same result. i tried plugging i into the computer, it wasnt recognized, i tried unplugging it several times again, nothing. so i tried the troubleshooting guides, it still didnt work. so what is wrong with it's please help me.

Okey, now I have uninstalled WMP and WMP Runtime Format, and installed WMP 0 again, but still firmware updater doesn't find my player connected. The player appears in the device manager as a "Portable media player", not under USB devices as when it was running with firmware ..0. If I try to uninstal the drivers, driver uninstaller totally freezes, and I think that all USB devices freeze too. So what can I do now?
pie wrote:
how do you install wmp0, i tried but it wont let me because its an older version
Open add/remove programs, click "show updates", scroll to windows updates, uninstall WMP and then WMP Runtime Format (after every uninstall you will have to restart your computer). Then download WMP 0 from http://www.microsoft.com and install it.

Zen Micro Problem (Please He

Hello,
I have a Zen Micro that I got less than a year ago. Sometimes when I have my Micro connected to tmy computer and I go to "Organize" files, all of the file names will be wrong. They can't be changed either. The titles will be by all different artists even though I am in the folder for one artist. When I play the songs on my micro, all of the right file names are there, though.
Also, just recently, I went into my playlists. Almost every song in all of my playlists is called "Cynical" which is the name of a song that I have on my Micro. But, it should only be on one playlist. Instead, almost every song has that name. So, when I try to play my playlists, I just hear one song again and again and again. I tried doing "Clean Up," but it did absolutely nothing.
Does anyone know what the problem is? How to fix it's Thank you.

Should I just get a new one?

Zen Micro Problem Please H

My zen micro has been working perfectly for just under year. Then one day it froze while playing a song so I had to take out the battery to restart it. When I did that it began to "Rebuild Library" after it had finished that. All my information tags for all my songs were missing. The songs that I had bookmarked were deleted and now it says "please select music from library" when I play any song. There is also no longer the track is it's currently black. I also tried connecting my zen micro to my computer andit did not recognize it. When I manually went into the IE Brower that lets you arrange your MP3 player none of the features were bold. Do I have to reinstall my software on my computer? should I erease all my songs and load them on again?
Thanks

Have you try running Cleanup option from the player Rescue mode.
Jason

My iphone is on recovery mode and i can´t turn on it, when i try to recover it from itunes i get: "unknown error (36), i´ve tried to do lot of things but i can´t solve my problem. please help!!

my iphone is on recovery mode and i can´t turn on it, when i try to recover it from itunes i get: unknown error (36), i´ve tried to do lot of things but i can´t solve my problem. please help!!

Hi, i had the same problem. Try to find the file "apple" or "itunes" don't know it anymore exactly. Ahm well you need to delet any information or just plug in your iphone into an other computer. important is that your iphone never has been pluged in this computer before. This was what i did, and it worked!

No Zen Micro Problems, Post H

Well this is my first post on the forums and I am this close to buying a zen micro. I would have bought one yesterday until I stumbled upon the head-phone jack problem. I want to hear from people who have a zen micro problem free and how long you have had it. I've owned 3 previous creative players that have all worked great, so I'm hoping that there are only a small amount of people with this problem making all the noise (e.g. the sony psp dead pixel issue). So if you're happy with your zen micro let me know!!

Kpm,
It's ok, most people miss that option at first so it's no biggie. Personally I own a Zen Micro and take is almost everywhere with me. I have had no major problems and the minor ones were self created. I would highly recommend it. Now I do have a bias (as I am a Creative Employee) but I personally love this player.
Jeremy

Please help, i used to have various colors to select from when selecting FILL in Keynote such as red, now I only have a few pastel colors. I cannot seem to fix this problem to get the original colors back. Can someone please advise what I need to do.

Please help, i used to have various colors to select from when selecting FILL in Keynote such as red, now I only have a few pastel colors. I cannot seem to fix this problem to get the original colors back. Can someone please advise what I need to do.

i have on my ipad2 and re-download it - but I can't afford to loose the presentation that I currently have ....??
Are you using Keynote on an iPad?
If so you posted in the wrong forum, this is the Keynote Mac discussion and it is a different application. I dont know how the iPad works at all, so I cant help you, post in the Keynote iOS discussion.
If you are using a Mac, the colours palette is accesed by clicking on the colour well (arrowed) and then selecting a colour chip or changing the color in the colour wheel.

Zen Micro Problems with Shutting Do

My current problem with the Zen Micro.. all of a sudden i have difficulty shutting it down. Usually when we turn off the ZM, it will take a couple of seconds to shut down. But since Sunday, i was unable to shut down the ZM successfully. It seems to have hanged at the "shutting down" image and that's about it. the lights are on. the ZM is not shutting down. so i have to take out the battery instead to shut it down. I wonder what's the problem with the ZM? or does anyone have faced or is facing the same problem too?
Previously the problem with the Zen Micro i bought was with the hard disk, which i think alot of early buyers had the same problem. Coz i remember queueing for ages.. at the Creative Service Centre to get the Zen Micro changed for a new one. Apparently the batch that i bought my zen micro was faulty... =((
Hope to get some help!
Thanks!
Ange.

I had exactly the same problem... fixed it by doing the following
Remove the battery, hold the power switch in the on position and re-insert the battery.
The recovery menu should appear, select disk cleanup from this. When thats finished select reboot.
I can't take any credit for this, copied it from someone else in the forum!
Tony

Zen Micro Problem -- Just TRY and figure this one out

So, I never dropped my zen micro, never played soccer with it, never sent it to the moon. It's possible someone else has, and isn't fessing up to it, but all I know is I came home one day to find a non-working Zen Micro.
The symptoms: I can charge batteries, I can make it glow blue by plugging it in. If it's running just off battery it gets to the CREATIVE screen and just stays there until the battery dies. If it's plugged in, it does the same thing but glows blue.. and doesn't die.
I CAN go into recovery mode, but none of the options do anything [well, restart does.. it takes me back to the CREATIVE screen]. The other ones keep formatting and whatnot forever, which is a good indication it just froze as soon as I pressed format.
I also tried to plug it in, and format it off my computer as a removable disk, but unfortunately neither my computer nor my friends is picking up the Zen Micro as a removable disk and placing it on the My Computer tray.
If anyone has any advice, if anyone has seen this type of thing before, etc etc, please share.
Desperately seeking help,
Music Anonymous

You'll need to call Creative's support phone line so that they can give you an RMA number for your player. Then, just ship it to the address they tell you.

X-Fi Fatal1ty Plat1num Champion Ed. problem, please help!

9X-Fi Fatalty Platnum Champion Ed. problem, please help!? Hi there everyone,
So i have a X-Fi Fatalty Platnum Champion Ed. and a computer with Windows 7.
I've searched the web and i found many people saying that the card it's working and perfectly compatible so i would like to exclude this option as far as the problems that i'm having.
So, right out of the box i've placed the front panel in with the ribbon cable and the power connected to it, then i connected the other end of the ribbon cable and finally placed the card in one of the PCI slots i have free.
Now, when i start my PC, i don't hear any particolar "beep messages" but nothing will come on the screen, in few words my PC will not boot at all. I can hear the HDD spinning, everything sounds normal except for that "little" problem.
So, i re-did all the connections thinking that maybe i did something wrong, but following the instruction i did exactly as told. So i tried again to power up the computer and i've noticed that the X-Fi logo is lit up (red light) and.. I don't really know if that means something or it's just something aside that doesn't really matter.. But, what is it's The PCI card is broken or there's something else?
I did try to disable the sound card (integrated mobo sound) from the BIOS but that didn't change anything. I did try all the software options but this looks like more of an hardware problem (please correct me if i'm wrong and/or i've missed something).
There's something that popped up in my mind.. the PSU. I noticed that i have a 300W PSU (mm.. low, isn't it's)?and i was wondering if that's enough or i need a more powerful one.. and if that's may be the case for the PCI to not work at all causing all i've already explained above. I mean.. It seems like i've installed a dead peripheral and that's impeding the computer to start up..
I don't know.. I need clarification and help, PLEASE.
Thank you very much in advance!

Look at the beta thread sticked above but good luck waiting for a new driver. That beta driver has been there since January and although better than the normal driver it is still crap.
All the boot type issues are with the SSD but if you getting in game crashes etc... under windows 8 that is simply that the driver stinks.

Zen micro problems, he

Hi everybody I write here asking because I have some problems with my Creative Zen Micro. In the last month it has been getting stuck repeated times while i'm playing it, sometimes when I pass from one song to another in all tracks random play it stays stuck and I have to reset it by removing the battery and putting it back but then it gets stuck once again when re-building library. The thing is when I have the zen connected to the charger it always works, it turns on perfectly and yesterday I used it with a music system for around 2 hours with absolutely no problems, in fact changing songs a lot and it always worked.... what's about with this? What do you think is the problem with my zen i would like to be able to use it once again without having a plug to connect it anymore.... maybe I need a new battery I don't know.. help plz !

I have nearly the same problem with Zen MicroPhoto. I've dropped it once or twice and maybe the hard disk is damaged. I have "fixed" it by filling the player up to the limit, deleteing the song which "get stuck" and replacing them with pictures... Unfortunately in your case it won't work . Try to "mark" the damaged files by changing the name of the Album of this songs with "!" or "" and when playing with "Random Play All" simply remove them from the top of the "Selected" list... Yes and try not to rebuild library at all )

My Zen Micro is freezing - help!!

I have had my zen micro for just over a year and have had no problems so far. Tried to turn it on this am but it froze on the creative logo - couldn't turn it off or on. Took the battery out and rebooted it but no joy.
I tried to perform a clean up but it just say scan disk but no progress after 45 mins.
I tried to format and again nothing seemed to happen after 45 mins.
So i tried to download the firmware and the computer is not recongnising the MP3 Player therefore i cannot do anything.
Any ideas??

I hope I'm not late on this!!! But I just posted a thing too about this. Dude!!! I have the exact same problem!!!
I just wana hear my music!:smileytongue: But I first had the regular Zen mp3 thingy I already forgot what it was called. I never dropped it or anything it just froze up on me one day. I went out to eat, turned it off, once we left I tried to turn it back on and nothing! I had to exchange it for a new one so I just got the Zen Micro. So many problems! hah I was doing good for about a couple of months from january until now!!! I've tried everything, recovery mode, I try to plug it in my comp to recharge the battery, nothing!!! It froze while charging usually the light pulses and the battery sign flashes but it all froze. (including the light!) I don't know what else I should do. I already emailed but I really don't want to have to exchange it...again!!!! I don't think Creati've brand likes me. But since it's sunday, I'm going to try and call tomorrow. But usually what do they do with these types of situations? Do they tell you to send it to them to fix it or give you a new one or do I go and return it from where I bought it's It was actually my x-mas gift :smileytongue: taking more time to repair than to listen to.

Zen micro problem please help..it seems to have wiped the libra

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