Zen Micro Problem - Stuck and won't b

I own this device for less than 2 month. I was very pleased with it - awesome mp3 player (at least to my standards) but now something fishy happened to my player.
One day it wouldn't boot properly (if i can call it booting). It gets past the first copyright screen, and at the second one, where you see the word CREATIVE it stops and stays at it until the battery discharges.
So I got into the Recovery Mode and tried all the Options.
.) reboot - reboots the player and it gets stuck in the CREATIVE screen - so no go
2.) reload fw - it gets stuck in the erasing firmware screen. i let it be for an hour or so and it still says that and i doubt it takes an hour to reload fw
3.) format - it gets stuck in the formatting screen just like in reload fw
4.) clean - same thing, it gets stuck in the scan disk screen
so this renders my player unusable. I cashed out about 220 for it and i'd hate to see my money go to waste.
so PLEASE, I BEG YOU, how do i fix this. what's wrong with my baby any help is appreciated and i am gratefull for all comments.

Well, thank you for your in-depth explination of your problem. You can't imagine how many questions I usually have to ask to get the basics out of the way. Sadly, it sounds like you got a faulty unit. You have two courses of action.
a) Take the unit back to where you purchased it in the hopes you can get a replacement.
b) Call creative customer service, and they will replace it for up to 3 months after you've bought it. I've had to take this method to fix my micro once as well.
Hope this hel
ps.

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