Zen Micro Problems...Help ple

I've had zen micro for a couple of months now, and on friday, I don't quite know what happened, but it sort of froze while I was using it. After it turing itself off, I turned it back on. The sceen came on normally, but at the next screen that should have been the one that says which song's you're listening to and stuff, it simply said "creative and froze. I tried letting the battery run out by itself, and recharging and turning it on, but nothing worked. I tried plugging it into my computer, but despite the fact hat I had just plugged it in the same way I always had, apparently the computer couldn't find a ny attached devices. I tried rebooting and whatnot already, and even tried wiping the disk empty, but it just keeps on freezing and not working. I tried phoninh in, but apparently my 60 day phone service or something has run out, so I came here. Does anyone know what I should do? :smileyindifferent:

I had nearly the same thing happened to my Zen Micro. It froze on me on the 3rd day after purchased while listening to a song. I would have to wait until it turned off and when switch on again it was stuck on the "Creative" screen. This screen would last for about minute then change to the "Recovery Mode" with four options. I tried all four options but none would work. I finally packed it up and exchanged it for a new one at best buy, this time I bought a 2-year performance plan for 20 bucks.
My pet theory... I used the "plays for sure" option which I believe may be problematic since it's new. Also, I may have made a mistake by trying to use the Zen Media Explorer and WMP0 for syncing. After downloading songs using ZME, I synced using WMP and realized it was trying to re-copy my entire library. I halted this operation and the next day my Zen froze.
My new Zen is now installed using the other firmware (not "plays for sure") ..0. So far, after a week, there has been no problems.
If yours doesn't go into recovery mode after a minute or so, you can force it by taking out the battery, slide and hold the on-switch on while replacing the battery. The Recovery Mode should start up. Good luck and hope you are able to fix yours.
Message Edited by bodivista on -22-2005 05:6 AM

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