Zen micro 're-building library' er

I was listening to my zen micro one day in the travel dock, I went to skip a song, and it froze. Then re-building library popped up and hasn't stopped since! I've taken the battery out, and have tried hooking it up to the computer, and nothing has worked. Has this happened to anyone? If so, how do you fix it's

Same thing here....
I'll include some details in case anyone in Creative is interested:
Bought a TravelDock about 5 months ago. Since then used it at the office with my Zen Micro in it. At the end of the day I would turn off the whole thing, unplug it from the wall and leave it (with Zen Micro still in) put away until the next day. Whenever I travelled I would take the Zen out of the TravelDock and bring it with me to use with earphones.
After about 3 months my Zen Micro would not power off when I pressed and held the TravelDock's remote as instructed in the manual. The message "Shutting down..." would appear but the display never turned off. I had to take the battery out and replace it for the unit to turn off and rebuild the library. After that it would work fine...but when it came time to turn the TravelDock off I would get the "Shutting down..." deal most of the time. So I've been having to pull the battery out and back in again on most days after using my Zen Micro in the TravelDock.
One day (3 days ago) I brought the Zen+TravelDock home with me to sync some songs I had on my home PC so I could take them with me cause I was going to travel the next day. Synced fine. Unplugged it from the PC and put my headphones in to listen to some music while I was preparing for my trip. When I slid the power I just got "HARDWARE PROBLEM" and haven't been able to access any functions on my Zen since...
If anyone has any suggestions I would appreciate it.
Regards,
Pavel G.

Similar Messages

Frozen on re-building library, plus connection problems (Zen Mic

Yes, I read the FAQ :smileytongue: I JUST got my new Zen Micro and started putting songs on it. It started giving me trouble with the connection, but was ok for a little bit. After awhile I couldn't get a connection at all. My computer says there's no problem with the USB connection.
Also, it's stuck on the "re-building library" screen. I did the clean-up and reboot, but it still gets stuck there and I left it on for hours. According the the FAQ, it says ["Next you should try [url="http://www.nomadness.net/modules.php?name=FAQ&myfaq=yes&id_cat=8&categories =Nomad+Jukebox+Zen#23]reloading the firmware/OS[/url], but beware if you are having connection problems also with your PC you may end up with a player that has no firmware and cannot be reloaded."] But I'm having a connection problem, so I shouldn't do this?
Ahh...someone help! I just got it and I haven't even been able to use it yet! This was after waiting a week for it to be deli'vered.

Connection problems can be caused by numerous factors unfortunately.
The best test if you're able to do it is check on another PC. To see if the problem is with your player/cable or the PC.
There's a lot more advice here in the Zen FAQ at Nomadness.net.

Zen Touch is stuck in "re-building library" m

<FONT face="Comic Sans MS" color=#3333cc size=4>I have never had any problems besides this and I have owned my zen touch since Nov. 2004 but I also never updated any firmware or anything and now I can't because it won't power on unless it is plugged into a wall outlet, it doesn't power on by itself or through my computer. It just keeps going to "re-building library". It is not re-building anything because the bar only moves about /8 of the way and just stays right there. I just changed my battery thinking it was that but it is still stuck. I also did a "clean up" and rebooted and it didn't help either. Anyone have this problem? Any help would be greatly appreciated because I can't update any firmware if it doesn't power on to get connected to my computer. TIA,
<FONT face="Comic Sans MS" color=#3333cc size=4>
<FONT face="Comic Sans MS" color=#3333cc size=4>Vee_62

Tia, I also got my MP3 player around the same time as you and have been having similar problems. Mine was trying to rebuild the library for awhile but after a few tries of that it just completley turned off altogether. Now it tells me their is a hardware problem. Anyone have any suggestions as to what to try next?!
Claire x

Unable to view Zen Micro library correctly in MediaSou

Hello everyone
I am running version 3.0.09 of Creative MediaSource and have installed the PlaysFor Sure upgrade. I have also installed firmware upgrade 2..2.0 to my Zen Micro.
My problem is as follows:
In the Creative MediaSource Organizer, when I select the Creative Zen Micro as my Source, I can only view the contents of my Zen as folders and files (i.e. it gives me a "Windows Explorer" type view of the contents) - I cannot view my Zen library in the same way as my PC Music Library (i.e. by Genre, Artist or Album).
I have searched the Knowledge Base and the support forums in vain for an answer to this. Please can anyone help?
Many thanks,
Mike O'Hara

we must say only one thing: the MediaOrganizer's team is only LAZY!!!
They allowed us to listen to the music from the ZenMicro throw MediaOrganizer, but they haven't coded the "organize" part!!!
It is not impossible to view again album/genre/artist, because the WinAMP team has just released a version that can do it, and can also modify the mp3's informations and upload/delete other MP3s. The only problem is that PFS doesen't allow the direct playback, and so WinAMP has not implemented it yet!
Why have you creative done a half-work? Why didn't you waited releasing the new firmware? Is it a money job?

This stinks. My Zen Micro tries to rebuild library.. then..it says firmware probl

it's been doing this for ages.. any suggestions? It won't even load past that. Ever.

Hi, I am not sure if this will help you. I offered the same help to someone else. I had an issue where my Zen Vision M: was not recognized by my computer. I got lucky. I uninstalled all programs related to the zen. I then did a complete cleaning of the registry of all related zen vision m: instances. After that I reloaded all the software and when I hooked it up to my pc it recognized it. I am thinking something corrupts the computer. Like many other porgrams, even after a uninstall, a program may leave references in the registry. I used regseeker which is a free program. It does a great search for items left behind by programs. You can find it by doing a Google search. Or you can always use the regedit/run command in XP. As for your search I would obviously try "zen micro". I would stay away from using "creative", if you have any other creative product like a soundblaster you will have to sift through many entries if you do. After cleaning the registry, install the zen micro programs and hook it up and see what happens. I hope it works for you. Even though my was a Zen Vision M: I also had much the same problem including the firmware reload problem, the rebuiding library etc.Cas

Creative Zen Micro - Freezes when 'Rebuilding Library', does this spontaneous

I'll make this post short and sweet.
Yes, I have read the FAQ.
I'm just wondering, its happened to me twice now that when i turn on my zen micro, it goes straight to the rebuilding library screen, and when the bar gets to the end it just freezes. Replacing the battery does not help. Only until i attach it to my computer at home does the library finish rebuilding. And no, on both occasions the battery was not dead. I just found out now about recovery mode and disk cleanup.
Now, considering this disk cleanup fixes the problem next time it arrises, why is this problem happening in the first place? How can I avoid it from happening?
I'll probably be returning this product if I'm forced to replace the battery etc each time i want to use it.
Sorry for my broken english

I have had a very similar problem with my 5GB Zen Micro. I have not added music to the player in weeks but during a cold boot a couple of times a week the player will not start clean, many times hanging at the end of a library rebuild.
The player is always shutdown orderly, though most of the time it's via the 4 hour firmware shutdown included in the ..0 firmware. Each time it hangs I boot to rescue mode, run a clean-up, then reboot. During the reboot it always runs a successful rebuild, so I wonder, why didn't it do that last time and why does it keep acting up when nothing has been added or deleted to the player?
One additional note, sometimes during the boot it will hang with the ZEN screen only partially displayed.
I just deleted the firmware and reloaded ..0. Hopefully this fixes it, but stay tuned for updates...
Thanks,Doug

My Zen Xtra's "re-building library" cost me half of my songs. Please help me o

I hooked up my Nomad JukeBox Zen Xtra (30GB) to my computer to put music on it when I see on the computer screen a little window saying the player isn't connected. I look at my player and it says low battery. So while hooked up to the computer via USB, I plug my player in to charge it, and all of a sudden the screen says "re-building library" and now every song I've put on my player over the last year is gone. Please help me out. Is there any way I could retrieve my lost music? I'm freaking out.

well you can try running the recovery mode...there is a cleanup mode in there that might help.

ZEN micro - music library (artist and alb

Hi,
I just got the Micro for xmas and installed the software. I now have two issues. After converting all my iTunes songs into mp3s, the artist and album won't show up. I've right clicked my Folders tab to include the artist and album and it lists on my Details section for view but not in Creative Library...any suggestions?
I have hundreds of songs and going through each and everyone just to add artist and album will take forever.
Second and more importantly: My micro starts up and I'm able to hear the clicks in the touchpad but it won't do anything. It shows 3 demo songs but they won't even play. I connect the USB to the micro and it shows "NEW HArdware detected" then a few minutes later it says, "device not connected" - i'm gonna see if the store i bought it from has any suggestions but figured I would try here as well. Thanks!

. Chances are the converted songs don't have tag data. Use a tagging program to check, and add the required data. There's no real shortcut I'm afraid but a mass tagging program (which most are) should make easier work of it.
2. Sounds odd and like the player is faulty. Can you access the Rescue Mode to see if you can run a disk cleanup? To access the Rescue Mode on the Zen Micro, remove the battery, hold the power switch to the "on" position, reinsert the battery. Choose Disk Cleanup from the menu.

Zen Micro Music Library Info Era

I got a 4GB Zen Micro for Christmas two years ago, and it worked great until it fell victim to the fatal headphone jack problem. I sent it in to Creative, and got a brand new 6GB player. I was ecstatic until I found out the new player wansn't recognized in the Creative Media Software. After a lot of e-mail correspondence with the Creative Support Team that ended with no helpful advice, I decided to see if my player was recognized in Windows Media Player. Sure enough, it did! I was so excited to download my music and use my mp3 player again. That was a few months ago, and it's worked very well. Until tonight. I was trying to dowload more music onto the player, hit copy to device, and the song started copying. It reached 99%, then the player said "There are no items on the CD or device." I checked the player, and sure enough, my Zen's screen read "Select music to PLAY from the music library." When I go to All Tracks in the Music Library, nothing is listed. But when I go to Now Playing, it says it is playing 72 of 00 songs. I plugged in the headphones and can hear music, so that's one good thing. But I can't tell what track is being played. In addition, my Windows Media Player won't recognize the Zen Micro any more.
I have a 6GB Zen Micro, am using a PC with Windows 98 SE, and WMP9. I've given up using the Creative Software because apparently my computer's too old to recognize the new software. HELP!!

Hi Atrain,
If you're about to purchase a Zen Micro player, and you currently use the WMP0 program, you should consider upgrading your new player immediately to the newest beta "Plays for Sure" firmware program, which will allow you to transfer tracks directly from your computer's WMP0 Music Library to the Music Library of your new Zen Micro player. You can avoid all the confusion and problems of using the various Creative software programs as intermediaries...
If you do decide to interact directly with WMP0, then you can easily set up your playlists before you "synch" them over to the Zen Micro player, or you can set them up piecemeal on the player's software, after the songs have been transferred to the player's music library.
I have quite a bit of music from foreign sources, much of it not readily identified by the major tagging programs, so I make up my own tags. I use albums, genre, composer, and artist... but I also have playlists set up for "trumpets", "strings", "concertos", "sonatas", etc.
I upgraded to the new beta firmware when it was first released, and have had no major problems with it. If you can bypass ever having to deal with the Creative Media Source Player/Organizer programs, you'll avoid a lot of problems...
kooch

Problem with Zen Micro TravelD

I had a 5GB?Zen Micro which started "skipping" when I used it with the TravelDock. I returned the TravelDock for a replacement. The Zen Micro worked fine for several months, then started "skipping" again. Finally, one day while using it in the TravelDock, it froze on re-building library and I was never able to revi've it. Note that I never had any "skipping" problem while using the Zen Micro with the headphones-only with the TravelDock. I bought a second 5GB ZenMicro a month ago. At first, all was fine when I used it in the TravelDock. The last few days, the "skipping" has started again. As with my first Zen Micro, I have no problem with any track when I use the headphones. The skipping while in the TravelDock is not always on the same track, and again, those tracks play fine when I use the Zen Micro with the headphones. Has anyone else had this problem Any ideas Thanks for any help!

I've had the same problem since I got the thing, except that it's SPORADIC. Nine times out of ten I can't connect. I've tried other cables, other PC's without bettering the odds.
Most of the time:
() Plug in the Micro.
(2) Hear the USB connection "bong" sound.
(3) "MTP Media Player" window opens. "What do you want Windows to do?"
Take your choice
* Synchonize Media Files to this device using Windows Media Player
* Take no action
(4) It doesn't matter. If I select "media player" it can't find the device. If I select "no action" and then click on "My computer" the flashlight searches, but it can't find it either.
(5) Note the Micro says "Docked" with solid arrows. It looks connected to me.
(6) Unplug the Micro.
(7) The Micro still says "Docked" and now I have to remove the batteries to use it.
I tried e-mail help from creative. They had me try "clean up," they had me try un-installing and re-installing the PC software. None of it made any difference. Finally they suggested reverting back to the old non MTP software. At that point I gave up on them because I had the same problem before I upgraded.
I tried calling creative. They had my try "clean up" which of course did nothing. Finally they said I should exchange the unit. I'm not convinced that would help, and I don't want to be without it for 0-5 days.
Scanning this forum today I see two more suggestions. Let the battery run down a bit before syncing. Don't let the USB root hub turn off the power. I'll try, but I don't have much hope.

Zen micro problem please help..it seems to have wiped the libra

I would really appreciate any help anyone could offer with this problem as I have no idea what to do and fear I may have lost all the music I've collected over the past few years as none of it is backed up on my computer...My zen was working fine yesterday but then all of a sudden it froze, I couldn't get anything on it to work so I removed the battery as I have done before, it went on to 'rebuilding library'?but after a few seconds said 'Select music to play from the library' and there was NOTHING on there. No songs, no artists, nothing. It still says the space is being used up and there is only a few MB left but it's saying there's no songs on it. I tried accessing them through the computer but that wouldn't work either. PLEASE does anyone have any suggestions?

Maybe you could try running Disk Clean Up from the Recovery Mode
Remove Zen Micro's back plate and battery
Hold the On switch to On (fully to the left) and hold it there as you replace the battery
Select Disk Clean Up and Yes from the menu, it's at the top of the list
It will take a moment or 2 to complete Disk Clean Up, allow it to finish
Once Disk Clean Up is complete, select Reboot at the bottom of the list
You should see a Re-building Library notice once it reboots and hopefully your music will be accessible again
Clean Up will re-set your Zen Micro to its factory default settings, so you will have to redo any special settings that you had
Best of luck!
/with today's huge hard dri'ves, why don't people back their music up :|
I've got mine backed up on 2 different computers plus 2 external HDDs.

Zen micro photo doesn't st

Hi,
when i started my zen micro photo the logo creative appear and the screen didn't change anymore. I Try to shut it down but all the button aren't responding. I plug it to my computer nothing change. Then I remove the batterie now the screen is black and I can't start it.
What should I do?

ShadowFoxxx wrote:
Hey everyone,
For some strange reason, my MP3 player refuses to recover the music that I had on there ( at least 900 tracks with a few photos ). I've gone to Recovery Mode and cleaned it up three times. The first two times ended with a reboot to make sure everything would go along swimmingly.
However, before, my ZEN decided to freeze up on me so I had no choice but to remove the battery and let it re-build the library. After that, the infuriating "Low Battery" sign went on ( even after I let it charge for literally *hours* on end, but that's another problem ). I'm thinking that had something to do with my problem.
But here's the strange part: when I plug it in into my computer, it recognizes it, and the same amount of MB is still remaining, meaning, there is something in there but it's doesn't show up.
Sounds like your database is corruptor the dri've itself is failing & you'll need to format the drive to be able to use the player. Unfortunately you won't be able to recover what's on the player. If you have the wallcharger use it to charge the battery. If that battery is the battery is more than 3yrs. old I would recommend purchasing a new one as the life span is about to that limit. The MicroPhoto will run off AC power without a battery.

Creative Zen Micro - Please He

I bought a Creative Zen Micro in January 2005 in Singapore. For a while it worked great, but then it just went faulty. Whenever I would try to turn it on it would freeze at the CREATIVE screen. Then after a while, I managed to fix that problem but then when I turned it on every time it would have to re-build the library, and then when it was re-built it went to one of my songs, and no buttons could be pressed, so the song couldn't be changed, or even start/stop, the volume couldn't change - even though no song would play and I definitely couldn't get back to the menu. I have been searching my Zen Micro for the reset button but can't find it. I am in Australia and I was just wondering if these problems could be fixed.

I have the same problem with my zen it freezes at the screen i was wondering how you fixed the problem.

Zen micro problems, he

Hi everybody I write here asking because I have some problems with my Creative Zen Micro. In the last month it has been getting stuck repeated times while i'm playing it, sometimes when I pass from one song to another in all tracks random play it stays stuck and I have to reset it by removing the battery and putting it back but then it gets stuck once again when re-building library. The thing is when I have the zen connected to the charger it always works, it turns on perfectly and yesterday I used it with a music system for around 2 hours with absolutely no problems, in fact changing songs a lot and it always worked.... what's about with this? What do you think is the problem with my zen i would like to be able to use it once again without having a plug to connect it anymore.... maybe I need a new battery I don't know.. help plz !

I have nearly the same problem with Zen MicroPhoto. I've dropped it once or twice and maybe the hard disk is damaged. I have "fixed" it by filling the player up to the limit, deleteing the song which "get stuck" and replacing them with pictures... Unfortunately in your case it won't work . Try to "mark" the damaged files by changing the name of the Album of this songs with "!" or "" and when playing with "Random Play All" simply remove them from the top of the "Selected" list... Yes and try not to rebuild library at all )

Zen micro - freezes up complete

alright well. a while ago, i was syching my music to my zen micro but it was freezing up the media player and it would stop when it was halfway done, so i just unplugged it from my computer and turned it off. now, when i try to turn my zen on, it goes to the "rebuilding library" screen, then to a song, where it freezes. sto
ps.
nooothingggg happens. i try to press a button, it doesn't do anything. it plays no music. i try to turn it off, it doesn't. i have to actually take the battery right out of the back just for it to turn off. when i plug it back into my computer, it turns itself on like it should, but then it rebuilds the library, goes to a song, and freeezes, and the computer says it's not connected.
dear god, please help me.

Mine just did the same this weekend .. But there is Good news !!! ..
If you go into recovery mode and select Clean up all is good
I first cleaned up then re-started , the zen does another library re-build .. then all seems to work after that ..
See below :
How do I enter Recovery Mode on my Zen Micro?
To go into Recovery Mode
Take out the battery, press and hold the ON/LOCK button in the ON position and put back the battery back.
Wait until Recovery Mode appears on the display
You have the following options
Clean Up - (To rearrange your stored data)
Format All - (To format and remove all data)
Reload Firmware - (Reloads your player's operating system - Do not choose this option unless you have downloaded a firmware update from the Creative website)
Reboot - (Restarts your Player)
Sads

Zen micro 're-building library' er

Similar Messages

Maybe you are looking for