Zen Micro - Screen Displays "Firmware Probl

As an FYI for those with this issue.
Updated to the new beta firmware upon getting my Zen Micro. After having issues with Napster 2 Go, I got the service transferring the files to the Zen Micro. Listened to the files at night until I got the "Low Battery" message. Plugged it up to charge. Once fully charged, listend from about p til about 7p. The 5 minutes inactivity timer cut off the Zen Micro. Went to turn on the Zen Micro only to have the screen display, "Firmware Problem". I have rebooted, entered rescue mode and did a clean up and reboot, same error. I reloaded the firware to get back into the Zen Micro.

Meantone,
It would be worth trying a firmware upgrade, if you can, but it sounds like there might be a problem with the player.
I would advise you contact Customer Support directly for assistance.
Cat

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Stuck on "Zen Micro" screen... help

When I turn on my Zen Micro, it shows all the normal screens like "creative" and etc. But after the drop of water screen, it goes to the Zen Micro screen and stays stuck there. I've already tried rebooting and disk cleanup and it still does the same thing. Any suggestions?

Have you tried upgrading the firmware or formatting the player?
Note that both option erases all contents on the player.
If both suggestions does not help, it's best to get in touch with support.
Message Edited by KokChoy-CL on 02-22-2008 02:42 PM

Micro Zen's not working (firmware probl

After having my micro Zen with me to Greece, I've got a fatal firmware problem. I got this message that my Zen was having a firmware problem and therefore wouldn't start. It went directly into recovery mode. I tried cleaning up, but even that wouldn't work. After restarting about 20 times, I made the decision to reload the firmware in recovery mode. My current firmware version is ZenMicroPDE_PCFW_LB___0. All seemed to function, but after having the message "rebooting...", the process just stopped. After about hour I got tired of waiting and stopped the process. Now, when I'm starting my Zen, I'm only getting the welcome screen. I've tried the recovery thing, but the machine won't go into recovery mode. Any hope for my Zen?
Bergy

well took my Zen Micro with me on holiday as well and when i came back I didnt bother using it for about 2 weeks. So 2 weeks later I want two transfer some songs on but first I realise I have a low battery and i charge via the usb cable and it comes to the recovery mode so reboot it but it comes up the recovery mode again and i try to reboot it again but it does the same thing so I reload the firmware and the reboot it but it still doesn't work. I left for a while once once it had charged a bit so then later on i switch it on and it comes up Firmware Problem and then into recovery mode, i reboot it but it still comes up Firmware Problem and then recovery mode. So I'd like to find out if there is a way to fix the problem.

Zen micro screen prob

ok well, i got my zen for christmas (this year) and i woke up this morning to use it so i turned it on and for some reasn the backlight comes on but nothng shows up on the screen! you can here the clicker when u move around the menus but cant see anything and when i press the play button i can still listen to music. anyone have any ideas of what i can do?

Thats interesting, try the reboot mode on it here how"?How do I enter Recovery Mode on my Zen Micro?To go into Recovery Mode
Take out the battery, press and hold the ON/LOCK button in the ON position and put back the battery back.
<
Wait until Recovery Mode appears on the display
<
You have the following options
Clean Up - (To rearrange your stored data)
<
Format All - (To format and remove all data)
<
Reload Firmware - (Reloads your player's operating system - Do not choose this option unless you have downloaded a firmware update from the Creative website)
<
Reboot - (Restarts your Player)
<
If that doesnet work contact creative by e-mail or phone, here is there e-mail
http://us.creative.com/support/custsup/welcomeds.asp
they respond within 24 hours.
Hope this hel
ps.

Zen Micro hanging on firmware upgr

Hi,
I'm trying to upgrade the firmware on my Zen Micro from .02.05 to ..0, but the application sticks at "Upgrading in progress," for 0-5 minutes until I crash out. The player just shows "Docked" and the in progress black arrows.
Any suggestions on how I can complete the upgrade? Is it advisable to remove the previous firmware using the Reload Firmware option and then run the upgrade application, or will this really mess up my Micro?
All advice appreciated
Many thanks

I'm on version 2..02 right now, a hanging when syncing problem led me to reload the firmware but the player hangs. Now I'm getting a "firmware problem" screen when powering up the player.
I tried upgrading to the same version or to .xx.xx last version, but there is a firmware upgrade failed problem or a hanging after "format successfull" problem, respecti'vely.
Reading this thread, tried disabling every program at startup, but the result is the same. Tried in two different computers, with XP SP 2 and windows media player 0 and .
Any suggestion after this? My player is more than year old, so customer support won't listen to me.

Zen Micro Screen Fadin

hey. I posted a topid earlier about why my firmware wasn't working, but i found out that it was because i have Windows Media Player Installed..but i ended up getting the firmware on. Now i have a worse Problem. Earlier today, i was using my zen micro, and out of nowhere the screen just faded away. I could BARELY see it, and that was only when it was tilted at a certain angle. Now it is back to normal and running fine as far as i know. Why did this happen and will it be a problem in the future should i send it to Creative or would they just reject it since the problem isnt occuring right at this moment so, should i send it, or ignore it's PS: my battery was fully charged at the time

ok problem solved...

Zen Micro, Screen stuck on Creative logo, free

I was jogging recently and my Zen Micro fell off the pants clip i had on. When i picked my micro up off the ground the song i was listening to, was still playing, and played for another minute, before the micro shut off completely. It then would not turn on with the power button. So i removed the battery, and put it back in, and the micro came on, and the 'creative' logo was the only thing on my screen. With the logo on the screen, my micro wouldn't do anything, and just freezes. Anybody know how to resolve this predicament that im in? Or anybody have this happen to them, and know how to fix it's? I would appreciate any help i could get, Thank you in advance!

You can always try removing the battery and seeing if it reboots correctly, after you tried the Rescue Mode options.
The last option before sending the player in would be a firmware update.
Cheers,
Jan.

Creative ZEN Micro won update firmware

I have Creative ZEN Micro and i cant get it to update i do everything right but it doesnt have enought battery power. and i cant get it to charge. so wat do i do

Try starting the player into Recovery Mode, see if that works:
Ensure that the Zen Micro is turned off.
Remove the battery.
Move and hold the Power button to the Power On position and re-insert the battery to the Zen Micro. Hold the Power button until the rescue mode appears. 
The following options will be displayed:
) Clean Up (Performs a disk scan on the players harddisk)
2) Format All (Formats the players harddisk - Note: all contents will be lost)
3) Reload OS (Reloads the Operating System on the Jukebox. Note: Reloading your OS, will not effect the contents of the files stored on your Zen Micro) Caution: Do not select this option until a firmware update has been downloaded onto the PC
4) Reboot (Reboots the device).
If you can get into Recovery Mode, try the Clean Up first.
Cat

Tracks in Zen Micro not displaying in MediaSou

I have had a Zen Micro for about 6 months. Until recently there have been no problems. The player worked fine and interfaced great with the software applications. I recently bought a Micro Photo and installed the software for it on my pc. After I did so I began having problems with the original Micro. When I connect the Micro to the pc it shows as docked, MediaSource opens and asks me if I want to organize my files. The Micro displays in MediaSource but when I try to organize none of my tracks display. The tracks are on the player and play just fine. Also, when I tried to create a playlist on the player itself it tells me there is "no free space" although it shows I have 843MB of space left. Can anyone help me. I do not want to have to wipe the player clean and reload everything. There is too much on it.

When you update the firmware, you have to update the software. The latest version of Mediasource and the PFS driver is located on Creative's Download page.

Zen micro connection and firmware prob

so i have a zen micro and i'm having a problem with it. originally it froze on the creative screen after working fine the last time i turned it on, so i took the battery out and did a clean up and that didnt work so i reformatted it. now it doesnt freeze anymore but when i turn it on it says firmware problem and goes straight to recovery mode. so i tried to hook it up to my computer but my computer doesnt reconize that it is there. i've never had this happen before. i tried hooking it up to another computer that i had never used the player with and it prompted me to install a driver or something but i did not have a cd or the software to install it. i dont think i ever installed any drivers or anything when i originally used the micro on my computer, i just put music on it through windows media player. if anyone has any suggestions please help

i have the same problem

Where can I find older firmware for my Zen Micro? (Also, firmware install troubl

I recently got a Zen Micro for free. It had several problems, most of which I've fixed, or can not fix until I solve this one:
Every time I start up, it gives me an "Overheating, Shutting Down" error. It's not overheating (I drenched the circuitry in circuit-freezer), and the one thermostat chip I could find is working normally. Any clue where others are? CPU, perhaps? (The problem does not occur when hooked up to the USB)
I read something about firmwares .02 and later having an overheat shut-down program integrated into them. So before I give up on this thing, I would like to try firmware .0 or lower.
Of course, the Zen being out for 4+ years, such old firmware is hard to find.
You guys, being Creative people, should know where I could find some. If any of you have any on your computer, could you send it to me?
Also, I tried to install firmware .02.05, but when I load it, the program gives me an error telling me to update my jukebox drivers to the latest version, of which they are. The latest . and P4S firmwares load fine onto the Zen. Help?

MTP is microsoft's media transfer protocol. Essentially, your micro can now connect to WinXP SP2 computers with WMP0 without loading Creative drivers.
The new firmware you installed allows you to drag and drop files to your micro using windows explorer. In order to use any of Creative's software, you'll need to download and install updated versions from their website.

Zen Micro defect with Firmware upd

(Zen Micro version 2.00.2)
I updated my Zen Micro's firmware/drivers/applications the other day and now the player is not detected by creative media source organizer or zen micro media explorer - I have to transfer my songs through Real Player or WMP 0 now. Also, all the song lengths have changed to 8:2:5 long.
I had another problem even before the update - after the player is unlocked, the back arrow does not respond well. It would go to the tracklist then back to now playing. I have to go to the bottom right corner button and "lookup artist" then press back to go back to where I was before I locked it. I don't know if that's just the way the player is designed.
Any help would be appreciated. Thanks!

MediaSource won't work with the 2.00.2 firmware. Best to only upgrade if you are sure you want to use only WMP0.

Zen micro: mine displays incorrect track duration t

Hello all,
I've had my zen mirco since january 2005, and i've noticed that a bunch of the tracks display the incorrect duration time...usually by around 40 seconds. for example, windows (and windows media player) will say a track is 6:02 duration and zen explorer and the device itself will say the duration is 5:35.
in fact, a bunch of my songs on my zen micro say that the duration time is 0:00 when they clearly are not. when these tracks are played on the device, the track time bar is completely full and plays normally.
has anyone else noticed problems with duration times?
although all the songs play normally (ie. they dont get cut off) its just annoying that i payed so much money for a device that shows incorrect information. and when i try to skim through a track that shows 0:00 duration, it just skips to next song when i press the >> button. weird huh?

onemanarmy wrote:i always rip using constant bit rates, and i choose either 92 or 320; using windows media player. while we on this subject of cd ripping, what do suggest is best format/settings for ripping, and which program, if there is a difference?
As per the FAQ, it's down to the ears of the individual. You might prefer a particular codec or bit-rate, whereas someone else might not like it. It's best to experiment for yourself.
In terms of MP3 though, LAME is widely acknowledged as being the better codec for high bit-rate music encoding. Most rippers can be configured to use this.

Sorry: zen micro windows vista driver Proble

my zen is up-to-date firmware 2.2.02?connect it to windows vista 32 bits and windows says it can not find driver?why does this appens since creative says that zen micro is vista compatible.. thanks

Zen_Micr0_User wrote:
my zen micro does not work in vista either. we both bought a crappy product.
I agree, Vista is a disappointing product, considering the time MicroSoft had to work on it. :|
I hope that they'll release a Service Pack soon to address their lack of legacy device support.

Zen Micro - headphone jack & firmware quest

. my headphone jack is seriously wiggling, producing that static-ky sound that often only comes through one channel. and apparently, many others have the same problem. i am thinking about sending it back to creative for an exchange, but would it be worth it's and how long would that take? in the meanwhile, i have inserted a thin-but-thick-enough slice of plastic so the jack won't jiggle. and it works fine now, but i don't know if i want my micro like this forever.
2. i want to uninstall the playforsure firmware for wmp0 so that i can just use the original interface, but is the only way to do that (and keep my songs in there) to install ANOTHER download that enables me to use both the original and the upgrade?
thanx

I recently got a replacement Zen Micro after the headphone jack went on the first one (had to be wiggled to get proper sound...like a contact problem). Anyway, today I got the replacement and it's got a completely different facia on it so I don't if it's a newer revision that may have the headphone jack sorted too. To describe it's got bigger symbols on the touch pad. The back button is now simply an arrow instead of an arrow saying "back" and the menu button features an arrow pointing down instead of at a north-east angle.
I returned mine to Amazon and they had the replacement to me within 5 days. They send it straight away and you don't have to wait for them to recieve the old one first. But then it'll depend where you bought it.

Zen Micro - Screen Displays "Firmware Probl

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