Zen Micro, Sound proble

Well, My Micro is out of warrenty. Way out of warrenty. Ive had the problem for ages but havent found anyway of sorting it.
My player sounds like its underwater. Or the vocals wont be there. To cut a long story short. Im a tad p*ssed off. And Im thinking my MP3 player is cr*p. What can I do to fix it as my brothers and my Stepdads dont do this. Ive noticed that alot of people also have this problem? Is there a way of rebooting the player and that will fix it's Because there is no way I can afford to buy another MP3 player of any type. Let alone another Zen.
Thanks.
Dan.

I have the same problem with the headphone jack...and have read all the posts. Support says that this problem requires you to send it in and have $25 worth of labor and $00 worth of parts. So, you pay $20 for a problem that is clearly systemic. Do a search of "headphone jack" on the message board and it's clear this is all over the place. Yet the customer service representati've had NO idea that there was a message board OR that this was a continuing problem. I swear to god that I will make sure no one I know ever buys a Creative product again.

Similar Messages

Zen Micro Sound probl

Ive had my Zenmicro for about 3 months, off the top of myhead
and while listening to music, the sound goes kinda funny, sometimes i cant hear any singing, or theres a noise like say an alien trying to speak,
i thought it may have been the headphones, but i tried a different pair, annd it done the same
has anyone else had this problem, what did you do, should i take it back

It's not uncommon for the headphone socket to fail, which you might be able to determine by wiggling the headphones when they are in the socket. If this is the case then contact Creative Support to get the player repaired, links are in the FAQ post.

Zen Micro sound quality (vs i-riv

I noticed that the equalizer setting of my zen micro pales incomparison with my i-ri'ver flash mp3. from what i read on the internet, creative should have better technical audio qualities vs i-ri'ver, but the i-ri'ver's sound settings seems to beat my micro big time. i hope people from creative do something about the sound options on the next firmware (THIS should have been a priority when Creative released the new firmware, together with the issues of the BACK BUTTON. anyways...
. can someone tell me whats the best custom equalizer settings you can make? im currently using new age with smart volume turned off
2. whats the smart volume suppose to do? turning it on seems to make the sound coming out from my micro like the sound just jame from a hallow plastic container
peace out

. Well at least the Micro has a custom EQ setting. Many other players only offer presets. I don't think anyone else can tell you what the "best" EQ is for you. You'll have to experiment. My personal feeling is that you shouldn't need any EQ if you have good enough headphones.
2. The smart volume makes it so all your files play at the same volume level. If you don't need this, it's best to leave it off as it will consume more power from your battery.

Zen micro - sound quality/dodgy connect

I'm on my second Zen micro since xmas (first one didn't work the first time I used it) and having only had it for month, I'm now having problems with the headphone connection. The sound is crackly, and often the only comes through one earpiece. When you touch the connection point, it affects the sound. It's NOT a problem with the headphones, as i've tried different pairs - so it must be the socket. My friend who also got a new one at xmas, is having exactly the same probs (she's on her 2nd one too!).
Is anyone having similar problems, and has anyone got any solutions? Please?!!! I'm really don't want to have to exchange it again...
thanks

Yeah this happened to me too. I'm on my third and the fourth will be on it's way. I know Creative has had problems with headphone jack connections on other players before. I guess they didn't learn their lesson. :smileyindifferent: Sucks for us

Zen Micro Sound Cut

I was listening to my Zen Micro and got the headphone cord caught on something and walked away. My sound quality is now not clear and the vocals cut in and out.
Does anyone know what I can do to fix this issue? I purchased my Zen in the middle of July, but I don't believe the warrenty would cover this.
Please let me know what I should do! Thank you

yes, i'll tell you what happened, the headphone jack broke, its ok though this "wear and tear" is normal on the Zen Micro. When Creative designed the Micro they failed to properly reinforce the headphone jack In case you you haven't noticed theres a huge topic on the headphone jack problem located somewhere in the Forum. i suggest that you exchange your micro for a new one before your 90day warranty runs out.
good luck
owner black zen micro
-- MDR-EX5's

Zen Micro headphone probl

I bought my Zen Micro in mid November(Limited Edition w/ extra battery) and has bee working fantastically until now. As I twist the headphone jack inside its socket, the sound of the music becomes very echo like and very soft but if I continue twisting it then it returns to normal. This has been very persistent for the last month and customer support has been unresponsi've. I only use my Zen on trips and at school, never for excersising and have never dropped it. On occation, if you tug on the headphone jack in just the right way, the player automatically turns on so sometimes in class, my music starts to play. I've called everyday since 5/2 at 3:00pm Western(California) and only get a message telling me the business hours. E-mail has been unresponsi've.
My friend at school also told me that in the first gen Zen Micros that this is a common problem and told me to refer to these fourms and I haven't found much at all with the Search Bar. Thank you for all your help!

MechAnt: It is a fault that gets posted about relati'vely frequently. Creative Support shouldn't be unresponsi've so () check your email spam trap for replies (2) make sure you reply to the first email you received from them (it does say to do this in the email). Failing that give them a call, or reply here and a moderator can look into whether they received your email or not.

Making the most of the Zen Micro sound qual

Recently got a Zen Micro, first thing i realise - AMAZING sound quality!
If you want to make the most of this great little player, use WMA (If possible Version 9 or 0) @ 92 Kbps (however this does has a large effect on battery life), configure the custom EQ and perhaps buy some new earphones (I own some Sennheiser Mx500's - FANTASTIC sound quality).
Hope this has been of some help!!

Even better, use LAME encoded VBR MP3s and some Sony EX5/7 canal phones

Zen Micro Sound Def

I have a black zen micro I purchased about a month and a half back and whenever I plays songs the volume changes by itself(The hold button is on) and the singers voice on the track doesn't play at times and all I hear is the instrumentals. Is there anyway to get around this problem, how can I fix it's

Pulkman: Have you tried wiggling the headphone plug, albeit do it gently. Also try rotating the headphone plug in the socket. If it distorts when doing this it sounds like the headphone socket is faulty.
You should also make sure the EQ and Smart Volume are turned off.

[Zen Micro] Sounds Very Fu

I recently upgraded the firmware of my new Zen Micro to the most recent version (can't recall it at the moment.) Before I upgraded, everything was fine -- perfect sound, perfect everything. But after I upgraded, I noticed that the sound isn't clear at all. It sounds EXTREMELY fuzzy -- to the point where you can just barely hear the artist.
Is it possible this has to do with the upgrade? Or is it a hardware issue, and this is a complete coincidence?
Something (the battery, or headphone jack) is extremely sensiti've. I can't touch my MP3 player at times without having it screw up...
Thanks in advance!
AuveeMessage Edited by auveeb on -09-2005 03:45 AM

Sounds like the headphone socket has failed. It's not unknown for this to happen with the older Zen Micros. Assuming you're under warranty contact support to get a replacement (click the Support > Contact Customer Support link on this page).

Zen Micro connection probl

Hi all,
I just got my Zen Micro yesterday, beautiful product, fun to use. It seems to be a little glitchy though- I have already successfully loaded about 2 gbs of music onto it, but now my computer isn't detecting the device when i plug it in. I get the windows sound when i plug it in, but Zen Micro Media Explorer fails to detect it. The screen on the player stays on the "Docked" screen (with white arrows), and locks up. I end up having to take out the battery and trying it over again, which still doesn't work. Anyone have any suggestions to get around this problem?
some notes:
- i am using a toshiba laptop, very fast and very new.
- i tried the Creative Mediasource at first, but that was giving me problems, so i unintalled and reinstalled just the Zen Micro Media Explorer, which has until recently been working fine.
- batteries full, player in perfect working condition otherwise.
i could sure use some advice...i don't want to have to send it back to creative after waiting for this player for a while!
thanks in advance
alex

Absynthesis,
Have you gone into rescue mode on the player yet and tried a cleanup? This can help with the problem that you are experiencing. Instructions on this are in a sticky message at the top of this board.
Also you may want to make sure all of the drivers (motherboard drivers) for your laptop are up to date.
Jeremy

Zen Micro USB proble

Okay, I have this problem, and I have looked through all the topics, and found problems similar to mine, but the answers are just unclear to me. I guess you could say I am bad with technology, so I don't understand a lot of things.. So if you could help me, and maybe explain everything simply, I would greatly, GREATLY, appreciate it.
Okay, I just got the Zen Micro today, and I installed everything. When I connected the Zen to the USB cord however, a little pop up in the bottom right-hand corner of my screen appeared. It said, " A HI-SPEED USB device is plugged into a non-HI-SPEED USB hub."
I have no idea what this means, or HOW I can fix this.
ALSO.. When I try to download the playforsure software.. A little pop appears again, saying, " Easy Start CD requires Service Pack or later to install on Windows XP. "
Once again, what is the Service Pack and where do I get this?
Heh.. Thank you so much for at least reading this, I appreciate it.

sooie wrote:
" A HI-SPEED USB device is plugged into a non-HI-SPEED USB hub."
I have no idea what this means, or HOW I can fix this.
ALSO.. When I try to download the playforsure software.. A little pop appears again, saying, " Easy Start CD requires Service Pack or later to install on Windows XP. "
Once again, what is the Service Pack and where do I get this?
. It sounds like you don't have a USB2 port on your computer. The Zen should still transfer files, just a lot slower. You can get a USB @ card installed for not too much money. It's quite simple to do.
2. Service Pack & 2 are updates for Windows XP. You can get them at Windows Update.

Zen Micro: Big Probl

I've searched for an answer to a simular problem but could not find one. I appologise if this has been answered already!
I've been unable to use my Zen Micro for nearly a month now, and I only had it a couple of weeks before. I tried to turn it on but it wouldn't. I took the battery out, trying turning it on and off.. then gave up. I thought it must just need charging so took it home and charged it up. Even with it plugged in it still would not turn on, I left it a couple of days and still no luck.
I was really annoyed and left it a week or so, thinking it might clear itself up. I tried turning it on later and managed to! But it only had the "Creative" word on the screen, it wouldn't even turn off now. It just stayed that way.
It's currently like that now, it stays on the Creative screen until it runs out of power, and when I recharged it just does the same. No joy. It can't possibly be a virus as I've only put a few CDs in there I've ripped myself, no downloaded songs. I'm going away soon and would reallly like it fixed for then.
Any ideas? I've had people look at it and they can not help. I have no repair shops near me (li've on an extremely isolated island) and the placed I purchased it (amazon.co.uk) will not let me return it as I've had it more than 30 days.
I'm using Windows XP, Windows Media Player 0 and Creative Media Source Organiser. I do not know the firmware, what is that exactly? If I know what I'm looking for I could find out I'm sure. I can't even run a disc clean-up since it stays on that same frozen Creative screen.
I hope I've uncluded enough in this post, I read the threads I was meant to. I've just completely ran out of ideas!

nlamendo wrote:
This sounds like a very common problem, no matter what some people claim. Why is that?
Think about how you're judging this though, from seeing 5 or 0 posts on a support forum? When Creative have sold probably hundreds of thousands of players?! Also there's no way of gauging how many people have made it here who have this problem. Perhaps it's all, perhaps it's a fraction. So it's pointless trying to talk in absolutes.

Zen Micro - Hardware Probl

Im basically having a problem with my Zen Micro (less than a year old), and thought this was the best place to ask.
Whenever the Micro is turned on, the message Hardware Problem is presented on the screen. No tasks can be undertaken, can't do anything beyond stare at the message. Can't access recovery mode either, unless human error is at fault on several dozen attempts.
Is this Micro just going to have to be consigned to repair, or is there anything i can do proacti'vely?
Hoping you can help.

MogKarl,
It does sounds faulty enough. Best to contact Customer Support for service.
Jason

Zen Micro sound prob

I bought a zen micro 5gb for my son for xmas and returned it because the sound keeps cutting out on the headphones. They replaced it and I am sending this one back with the same problem. Have tried different headphones but it must be the insert on the machine itself. I sure would like to know how many complaints they have had on this because they told me this is doesn't seem to be a problem. I will get my money back if the next one doesn't last.

Yeah, Tech Support number is a toll call no matter what ( probably to discourage too many people from calling) If you wanna try and use other sets of headphones to make sure it's the headphone jack and not just the phones themselves. If the problem persists I'd then contact Creative Support. I know in the US the support e-mail takes about -2 business days to respond to an email. The whole process of getting an RMA can take up to a week.

Zen micro photo proble

ok so i've had my zen micro photo since last summer, which means that the creative lab crew wont help me since my purchase is over a year old. lame. well i had a minor 2 ft drop with my buddy, and it wont work. when i turn it on, it freezes on the "creative" screen. then when i get to the option window so i can attempt to clean it out, it wont work, i would like to say that it freezes also on all the options, but i cant really tell. those are i guess minor problems. i dont really know, but it also will occassionally make this odd "skipping" noise when i take the battery out and replace it so it will restart. this kid at Best Buy said that it has a small rotating disk on the inside and that it could of cracked or isnt on properly. but this is a drag. and you would think that i could just plug my baby into the computer with the USB cord,but now it wont even respond to the computer, or the computer wont recognize it. if you have any advice that would be swell.

i asked that same question because my zen micro broke no responded, but i did get a microphoto and have not had any problems yet.

Zen Micro, Sound proble

Similar Messages

Maybe you are looking for