Zen Micro starts with blue backlight and then fades to blank scr

My 2 year old Zen Micro which has had little use and few recharge cycles will neither charge, play music, or connect to my computer. I am hoping a battery replacement is all that is needed but hate to buy one if these symptoms don't sound like a bad battery. I have pulled the battery to "reset" it with no benefit. While plugged in I can hear the touch responsi've keys click but the screen is blank besides the charge logo and I get nothing when it is unplugged. It won't be recognized by my computer (Vista and new to the player) so I can't scan the hard dri've. Does this sound like a battery issue or are there other steps to try before replacing the battery. I contacted Creative and all they said was send it in and they will charge me no more than $35 for replacement if the repair is greater. If I had an iPod, they would look at it, swap a battery, and it'swould get solved in one minute at the in-store Genius desk. Thanks in advance.

kind of hard to understand your message but i think i get the general idea.....it should say that until its charged........

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*cough*
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Zen Micro starts with blue backlight and then fades to blank scr

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