Zen Micro syncronised my contacts

hi
is it possible syncronised my contacts in creative zen micro with mozilla thunderbird contacts?
or give it a trick to use the thunderbird contacts in zen micro?
matz

I believe it will only sync with Outlook.

Similar Messages

ZEN MICRO WON'T SYNC CONTACTS NOW .....

My Zen Micro won't sync contacts from Outlook Li've now (when it did before) .... get an error message:
"CTSync
X Unspecified error"
I'm using Outlook Li've (2003) that is linked to my hotmail e-mail; like I said, everything sync'ed fine before!
I've tried all the new downloads, etc.
I've also formatted the player several times.
I can still syn music, tasks, and calendar.
How do I resolve this issue ... no one from Creative Labs has been able to provide any assistance with the issue(s).

FernIe, I have the exact same problem, although now my Zen Micro won't turn on at all via the switch.
My Zen Micro is 5 months old and its only been over the past few weeks I've been having problems. It started with having to hold the switch in the power on position for a least 30 secs and trying it at least 5-0 times before the player would turn on, and having to remove the battery to turn it off. Now, not matter how many times I try the switch or how long i hold it for, the player won't turn on.
The battery is fully charged and I have never had problems with the headphone jack, and I haven't dropped it or done any damage to it that I think could be causing it. I'm having to turn it on by plugging it into my computer through the USB cable and then unlpugging it once its on, it's a pain doing this and means if I want to use it later I have to keep it on, muted, in my bag all day with the lock turned on (that end of the switch works) then once its turned off I can't turn it on again until I get near a computer again.
I've searched the discussions and knowledge base but haven't found an answer. I've just emailed the support team and I'm waiting for their response, would be interested to know what they've told you.
Just letting you know your not alone and I feel your pain!
Jen

Bought Zen Micro to replace Zen Nano Plus - Can't get it to work

HiSorry if this was answered somewhere, but maybe i'm just dense. Can't seem to get things going. I used to have a Zen Nano Plus which worked fine on my PC - Win XP SP2.Picked up a used Zen Micro - I thought that it would be better because of bookmarking - but I have yet to get it to work.Zen Micro says Version 2.20.05?Here is a list of what it says is loaded on my PC[Creative Product-PID][Installation Log]
8 May 2006, Creative Zen Nano Plus Pack
8 May 2006, Creative MediaSource Zen Nano Plugin .00.07
8 May 2006, Zen Nano Plus Media Explorer 2.00.0
8 May 2006, Creative Audio CD Ripper .60.0
7 May 2006, Creative MediaSource Plugin for CD Burner 3.0.8
7 May 2006, Creative MediaSource Player/Organizer 3.30.2
7 May 2006, Common Audio Driver Interface .03.29
3 May 2006, MediaSource AudioSync Plugin .0.03
3 May 2006, MediaSource NOMAD Jukebox 2/3/Zen Plugin .0.03
3 May 2006, Creative Music Store Plugin .00.09
3 May 2006, Creative MediaSource Zen Nano Plugin .00.03
3 May 2006, Creative MediaSource Player Skin Pack .0.06
3 May 2006, MediaSource NOMAD MuVo Plugin .0.0
3 May 2006, MediaSource CD-ROM Burner Component 3.0.
3 May 2006, MediaSource Detector 3.00.7
3 May 2006, Common Audio Driver Interface .03.
3 May 2006, Creative MediaSource 3.20.57
3 May 2006, Audio Device Selection .0.05
3 May 2006, Creative System Information .0.3
3 May 2006, Zen Nano Plus Media Explorer .0.03
3 May 2006, Creative Audio CD Ripper .60.06
Have tried to download drivers and software for Zen Micro. When I try to run it though, it does not install because it says that I do not have device connected. Have erased everything off of Zen Micro, but have not reformatted. When I attach Zen Micro to PC, Zen Micro displays "booted" & PC displays "Zen Micro" for a second or two, then switches to "MTP Device"?. Do I need to erase everything from the Zen Nano Plus first?2. What do you think my next step should be?Thx???

Welcome to the Apple community.
If you are referring to adding a secondary account, to a single device, then you can do this at system preferences >mail, contacts & calendars.

Creative MediaSource won't recognize my Zen Micro all of the sudden!! What is going o

When I first began using my Zen Micro, Creative MediaSource worked fine. I could start my player and it recognized it right away. Then I was told I had to update my firmware and download an update to MediaSource. I did both but shortly thereafter I started having problems! Primarily, when i plug in my Micro a window pops up where I have 3 options, none of which are Creative MediaSource. The window has "MTP Media Player" across the top bar, but i havn't a clue what the "MTP" stands for. The 3 options given are "Sync your music using Napster", "Synchronize media files to this device using Windows Media Player", and "Take no action". I initialy tried "Take no action" and then opened MediaSource only to find it didn't recognize my Micro any more. I then e-mailed Creative for help and got a reply telling me to.............
Thank you for contacting Creative Technical Support.
In regards to your issue, you can try uninstall and reinstall
MEdiaSource with these procedures.
. Click START -> RUN -> type MSCONFIG and click OK.
2. Click SELECTIVE STARTUP and then uncheck LOAD STARTUP GROUP ITEMS.
3. Apply the changes and reboot the computer when prompted.
4. Uninstall MediaSource from the system using ADD/REMOVE PROGRAMS.
5. Manually delete the MediaSource folders from the computer system :
C:\PROGRAM FILES\CREATIVE\MEDIASOURCE
C:\PROGRAM FILES\CREATIVE\CTCDDB
C:\PROGRAM FILES\CREATIVE\MEDIA MANAGER
C:\MEDIA\MUSIC
6. Right-click your My Computer icon and click Properties.
7. Click the Hardware tab and then click Device Manager.
8. Remove any listings for Creative NOMAD products in the Device
Manager
(they will most likely be located in the Uni'versal Serial Bus
Controllers category).
9. If you have a category call Other Devices, look for listings in
there
called USB Device. If you have any, remove them.
0. Install MediaSource only from the original installation CD.
NOTE: DO NOT OPEN MEDIASOURCE WHILE PERFORMING THESE PROCEDURES.
Also, you can try reloading the Zen Micro's firmware through recovery
mode.
Move and hold the Power button to the Power On position and re-insert
the battery to the Zen Micro. Hold the Power button until the rescue
mode appears.
Clean Up: Performs a disk scan on the players hard disk
Format: Formats the players hard disk All contents will be lost
Reload OS: Reloads the Operating System on the Jukebox. Do not select
this option unless you have downloaded the firmware. Reloading your OS
will not effect the contents of the files stored on your Jukebox Zen
Reboot: Reboots the device
Please attempt the options 'Reboot' and 'Clean Up' first. If they do
not
help, you must try 'Reload OS'. To do this, you must have a downloaded
firmware from our website ready. Please let us know the results after
these steps, as soon as possible.
For faster service please reply with previous correspondence when
replying to this email.
Best Regards,
Technical Support
Creative Labs Americas
"Get Creative"
I followed the directions, but 3 of the folders listed in step 5 didn?t exist (only C:\PROGRAM FILES\CREATIVE\MEDIASOURCE did), there were no Creative NOMAD products listed as in step 8, and there was no ?Other Devices? as stated in step 9. I did everything else for all the steps through step 0.
I then re-installed Creative MediaSource from the CD only to find it still didn?t recognize my player! I?ve now done this twice with the same results!
Zen Micro Media Explorer doesn?t even recognize my Micro when it'ss plugged in! It just keeps saying ?The device is not connected. Please connect your Zen Micro to the computer?.
I?m hardly a tech expert, but it seems to me that something on my PC is detecting my player and decieding for itself that the only 2 programs it will let manage my Zen Micro are Napster and Windows Media Player. If this is the case where do I go from here?!?!
Moderator Note: Removed the name of the Email Advisor. Please do this in the future when posting email responses from Creative.Message Edited by Jason-CL on 07-2-2005 02:05 PM

LakeTahoeGuy,
Just as SSR mention, if you're using v2.xx.xx (MTP) firmware then you will need to get the correct version of Media Explorer that support this firmware and also install the MTP plugin for MediaSource. Both the software and plugin are available from the site SSR mention.
Jason

Help with my Bran-New Creative Zen Micro Photo. [Questi

If you don't want to see the backing of my whole story skip to the bold print at the bottom!I also want you to know I read the FAQs and searched through some topics like this, but haven't found any asking my question.First of all, I'm new to the forum, but I've been researching Creative's Zen for a long time now. I kept observing each one closely before I purchased a product. I then saw the Zen Micro Photo come out. This one won my attention. I loved this, I quickly searched for reviews and went for the buy for Christmas. I told my dad about it and he was "iffy" on the price, but it was better then the iPod in my opinion.Christmas day came and I opened it. Right away I checked everything out I knew a lot about the menu already and all, but not really how to control it. I checked to make sure everything worked. All systems were go. After listening to the defaults (which I loved) I went to go install the software. I already had Media Player 0 and Adobe, oh and I didn't want the freakin AOL toolbar! Lol, so I installed everything else. It took forever, but I hooked it up and I installed the drivers, but as soon as I plug in the USB connector I see: "A HIGH-SPEED USB device has been plugged into a LOW SPEED USB port.After that, I switched USB ports, btu I got same message. I hit the X and then tried to charge. I got the Lightening Bolt, but no dimming of lights. I found out that this computer is not letting me install any service packs, I'm confused about that.My question:Is there anyway I can charge this mp3 player and download music onto my Zen Micro Photo without Service Pack ? Or did I just pay $250 for a really cool glowing mp3 player to be used as a paperweight? (I love this Zen and I ran the battery dead hoping that would make the charging easier).Help?
My Specifications:
My Mp3 Player: Zen Micro Photo (Black)What I tried: Switching USB ports and re-installing Service Pack Software: Not sure how to determine firmware without installing something. I'm on a XP Professional and I'm using the Creative Media Source and Creative Media Toolbox

Thank you DM for responding. I am expecting problems, but it still won't allow me to charge the Zen Micro Photo or even use the Creative Media Source. I can't upload any songs or any contacts on it. I haven't uploaded anything yet, but it's not reading the USB device. When I run Creative Zen Micro Photo Media Explorer I get this message at the top of the screen: "The device is not connected. Please connect your Zen MicroPhoto to the computer. I can't organize anything or add songs... so it just makes all the programs I downloaded useless and my Creative product unusuable.ONe thing it does do though... whenever I plug in my Zen MIcroPhoto to the USB it turns it on and glows, but only shows my battery at the top with one red line and the green lightening bolt filling the battery up.After leaving it like this for two hours the green moves, but the red bar stays the same size.

Creative Zen Micro 6GB/Problems with Power Switch and Firmw

The power switch on my Zen Micro has died. I can't turn it on or off unless I 'jump start' it from a USB cable and leave it alone to go into idle shutdown. I've had this player just three weeks and this is happened and frankly I'm disgusted. But wait, my story get's worse:
So before sending it back to Creative I thought that I should at least exhaust every possible cure. First on my list? A Firmware upgrade to v2.22.05. I downloaded the program and set about installing the new firmware but halfway through the process it hung and I had to end it prematurely. Now what I had was a ZM that apparently had v2.22.05 but was not being recognised at all by my computer. Media Explorer wasn't picking up on it and neither was WMP although strangely when I connect the device it's there in the Device Manager...
So, check back with the website and it said to download an update for Mediasource and that should solve the problem. Downloaded the patch but then realised that I hadn't installed Mediasource on my computer (can't remember why I didn't though). Went back to the downloads page and downloaded Mediasource. Tried to install it but I can't. The reason? because my computer isn't detecting the ZM and I can't install it until it recognises that it's there.
As a last resort I thought that I would try to use 'Rescue Mode'. Seemed simple enough, remove the battery and hold down the power switch. Then put the battery back in and wait for the rescue screen to come up. Seems easy enough. Oh wait, I don't have a working power switch.
What I do have though, is a small piece of plastic and metal that I can't turn on, can't turn off, can't put any songs on, can't listen to, can't fix and can't be bothered with. I have a ?60 paperweight.
Anyone at all have any idea what I should do? I just want to put it all in a box and send it back to Amazon with a request for a full refund or a threat to take them to the Small Claims Court.

Although a failed power switch is not unknown, I only recall seeing two or three other cases of this. It's not common.
If WMP isn't working with the device having v2 firmware something is wrong. Unfortunately this can be difficult to fix, but take a look here in the Zen FAQ at Nomadness.net.
MediaSource won't detect the player if there's some issue e.g. WMP0 not detecting it. You can of course also try installing Zen Micro Media Explorer (Creative Zen Micro Media Explorer Web Update to be specific) which has MTP support.
Are you are presumably under guarantee, and as you bought from an Internet store, it's best to return it direct to Creative. Contact Creative Support to arrange this.

Creative zen micro please help me

ok heres the story. st time on my creative zen micro it said firmware problem...thanks to you guys and your help I got it fixed. now it says firmproblem again but when its says that it goes stright to recovery mode and when i connect it the firmware app does not reconize it and says please connect your player. I contacted creative but they said you neeed a recipt and if it said to KEEP RECIPT in big letter on the manual i would have kept it but that was about 9 months ago and they said they can't help. did i just waist $200 for nothing?
this is the 3rd time i posted bout this
NOW WHAT DO I DO? please please please help...
ps sorry for the bad grammer and spelling

I just received the same problem,how do I fix it's

When you order your Zen Micro, make sure you know what you're getti

I recently about a 5gb Zen Micro Mp3 player and went through a lot of trouble to get it, but I learned a lot. Read on:
First, there are two types of packaging for Zen Micros, one that includes only the player, the cords, the manual, the software, a pouch and the battery, and another that also has a case with stand and belt clip attachments. Most of the retailers are selling both for the same price and many of them have them both in stock at the same time. The boxes are two different sizes and the larger one (almost 0'by 7') has the case and attachments. Get your money's worth and ask what's the box.
Second, NEVER NEVER NEVER buy from a company in British Columbia, Canada called Can Computer (www.cancomputer.com). It is BY FAR the WORST retailer I've EVER come into contact with!
I ordered from this company after doing a little bit of research and they seemed like a decent company. I was WRONG. I ordered my player. A day later they called me to tell me that the colour I wanted was sold out but hadn't been posted on the website, so I picked a new colour. The company only ships by reg mail so after a week of waiting, I got my mp3 player in the mail.
Now, when you buy the player from a decent retailer, as I did afterwards from The Source by Circuit City, the box is rapped in plastic and the inside box is taped. Everything in the box is packaged and sealed including the battery and the software. Everything is neatly placed in the box and the player is untouched and is protected by plastic stri
ps.
The battery is outside the player. This is the way they should all be according to Creative Labs and all the other retailers I've spoken to.
When I received my supposedly "new" player from Can Computer, there was no outside plastic, the seal on the inside of the box was broken. The outside AND inside was covered in dirt. The inside contents looked like they had been dumped out onto a dirty floor and thrown back in again. Everything was opened, including the software. The battery was already inside the player and it was covered in dirt. When I took it out of the player, there was a piece of tape (the kind of scotch tape you get on a roll) holding the top of the battery together and the casing was warped. My manual was mangled. On top of that, there were parts missing from my box. I received the box that should have included the casing and the attachments. Neither were there. Also missing were my warranty cards and the casing to the manual. The cords that I receieved were not creative merchandise. As you can imagine, I wasn't very happy.
When I called the company, the Sales Manager was incredibly rude to me. He refused to apologise and seemed to make every effort to deter me from getting refund. He tried to tell me that it was normal for the player to arri've that way and that tape on the battery was something that was normal. He also said he would only refund my shipping costs to send it back to him if he saw it and believed that I was telling the truth. He was so rude that when I explained to him what happened, he had the nerve to say, "So, what do you want me to do about it's". To prove my point, I called the retailers around my city and asked them what the box, battery and player should look like. I also called Creative. All of them said that what I got from Can Computer was abnormal. It was only then, when I proved that they'd sent me used and defecti've products and demanded that I be given a full refund, that the Sales Manager of Can Computer agree with me.
This is the worst company I've ever dealt with. DO NOT buy ANYTHING from this company!!!
Do your research and if you can buy one from a retailer in your area, do so. It's worth it. Futureshop will match any internet retailer's price, and The Source gives over the counter replacement.
Message Edited by Kristin on -3-2005 :03 PM

cliff wrote:
gdgmacguy wrote:
Downgrading the iPhone is not sanctioned by Apple. It involves hacking to some degree and per the Terms of Use of this forum, cannot be discussed here.
And how exactly from a technical support point of view does saying that help this person with their problem? I thought these forums were about technical support.
Please read the policy which we all agreed to when we signed up on this forum.

Zen Micro problem need help

Today i was listening to music and my zen micro just froze while playing and no buttons could be pressed and the lock button wasnt on. So i took the battery out and rebooted the player but it froze at the creative screen. I went home and i went to recovery mode and tried to reload the firmware but it said erasing firmware for more than 2 hours. So then i tried a format but it said formating for the same amount of time. I need help please. Also, recently i've had problems witht the headphone jack. When ever i would stick it in it would sound distorted and i would have to move it around until i got it to a certain spot to hear it good again. If anyone else has this problem please tell me. One more thing i had returned my other micro zen in for hard dri've probems and this was my new one do u think if i have to return in (hopefully not) that they would accept it.

If the functions in Rescue Mode aren't working properly then you need to contact Creative Support.

Posted these problems of Zen Micro bef

oh man, I posted this problem before, and I'll probably get the same answer, but anyways, I'm kinda mad because my Zen Micro is having soooo many problems right now. .battery drain when not on, and no, I do not have that one fimware that has that known problem. 2. if the headphone is not in just right, the sound when seem like it's far away. 3. If I touch the top of the jack of the headphones that goes into the Micro, the music will stop playing, until I ge the jack EXACTLY in the right place. that is all the problems I have right now......but anyways, It is very annoying to recharge your Micro overnight, take it school, only to have the battery dead cuz it said overnight after it was done charging........ I'll probably get the same answer I got last time, contact creative, but I was wondering if you think the place I bouught it at would take it back, (Circuit City)i'm gettin pretty mad Creative....... I bought this hoping I wouldnt have this many problems.....Message Edited by augi55 on 08-20-2005 09:3 AM

On account of it being a headphone jack problem, of which there are many, it's quite possible they'll cover it for free even if you're beyond the warranty period (Parts: year, Labor: 90 days). Normally you'll need your receipt for proof of purchase date, but again, with the issue being a headphone jack, it may not even be required.

Help! My Zen Micro is detected but not connected to zen media explorer & mediasou

Hi
recently i just bought a creative zen micro at 5 GB. after installing all the drivers and programs using the installation CD that came with my player, I connected my player through the USB cable to my pc USB root hub.
an auto-detect of my zen micro window pops up at the righthand corner, prompting me to click 'organize' in the creative media source. clicking the organize option, mediasource program starts but while it is loading the music library, an error message: CTCMS, The program has performed a illegal operation......etc.
i tried disconnecting my player followed by opening the media source prog and connecting my player after that. another error message: file operation failed. please ensure that your player is properly connected.
I'm using windows 98 SE on an AMD processor. i was able to use the removable disk mode of my player to store data from pc. However when comes to the media mode of my player, it is shown as not connected status in the zen micro media explorer and in the creative media source program, it's either shown as not properly connected or illegal operation when loading music library from my player. in addition, under the device manager, the creative zen micro driver is shown as working properly. i was also able to upgrade my firm ware to version .02.05. using my pc to connect to my player. However, even before upgrading the firmware, this problem is already present. i have contacted the creative technical support helpdesk for advise on this issue and they have suggested to me various solutions such as checking my drivers if they are updated, reinstalling the drivers and software applications for the media library, installing jet engine service pack for my windows and the MDAC component but still nothing works.
anyone have any suggestions? pls help
thanks
Message Edited by fanaticpat on 05-30-2005 0:20 PM
Message Edited by fanaticpat on 05-30-2005 0:2 PM

Hi,
Sorry I can't help you. I just wanted to let you know I have the same exact problem. It started three days ago and I've been going back and forth with creative support and nothing has worked. I am beginning to grow really distressed. I feel a little better now because after seeing that it's happening with someone else, it is most likely not the player. I am running windows 98 SE as well. I also have an AMD Duron processor. I have a new computer on the way with windows XP I really hope it works. But now I have a new problem. I listed it on the front page of this forum a few minutes ago. My player froze and now only boots up in rescue mode. I am getting so frustrated with my player. If you figure anything out will you be as kind as to send me a message on how you got your player working again? I would really appreciate it. Thanks.
Nick
Message Edited by nichols088 on 06-09-2005 05:33 PM
Message Edited by nichols088 on 06-09-2005 05:35 PM

Headphone jack problem with Zen Micro

Hi.
I bought my zen micro on April 4 and everything was fine until a few weeks ago
when I got the headphone jack problem. When I touch the plug that is connected
with the player, it makes a weird noise and the volume decreases and goes back to normal
and it keeps doing it.
Can I get a/s for no charge since it's a yr hardware warranty?
P.S.) I can see there are some ppl who are getting upset by this same problem here.
Message Edited by locomocoto on 08-9-2005 2:57 AM

locomocoto,
If the store can't assist you, contact our Customer Support to see what they can do:
Americas Customer Support
European Customer Support
Asia Customer Support
Cat

Zen Micro - Loose Headphone Connect

I bought a Zen Micro last december and I love it.
Unfortunately it has recently developed a problem. It seems that there is a problem with the headphone socket as I keep losing sound volume/stereo quality etc as if the headphones are not seated correctly in the socket. On investigation, if I move the headphone socket only very slightly (as happens in normal use) I lose the sound quality. A quick waggle of the cable and the sound usually restores only to go again later. As you can imaging this is extremely annoying.
To me this is a hardware problem with the socket itself and will only be rectified by me sending the player back under warranty to be fixed.
Has anyone else experienced this problem and found any other solution other than sending the player back under warranty?

Yep, quite a few people have had this (just type "headphone socket" into search to see).
Depending on where you are (you don't give any location information in your profile) you will either be under the parts only (e.g. USA) or full warranty (e.g. in Europe). Contact Creative Support to return your player for a replacement.

Help! my Zen MIcro has gone into recovery mode and wont get out of

My Micro suddenly just went into Recovery mode and i have tried all the options and have had no sucess with any of them has anyone else had this problem if so did you get out of it !! i need help cause the bus ride home is no fun with out it

Ohareehoh,
If the Zen Micro is clicking at the point you are describing, then it sounds like the Hard Dri've has been damaged and you are physically hearing the clicking of the dri've. I would suggest contacting support for repair options.
Daniel

How do I update my Zen Micro's firmwa

I just get my micro today and I want to know how do I update his firmware. Can anyone help me?

Gop to the Creative download page and follow teh instructions.
http://www.creative.com/support/
Firmware
Title Date
. Creative Zen Micro Firmware .02.05 (2.0 MB) Mar 05 Download Now
This web release enables you to upgrade the firmware for your , 4, 5 or 6GB Creative Zen Micro player. You can upgrade from Creative Zen Micro firmware .0.03 or earlier, or Zen Micro PlaysForSure? firmware 2.00.2 or later. After upgrading, you cannot go back to a pre..... Hide Details
Filename: ZenMicro_PCFW_LB__02_05_PDE.exe
Creative Zen Micro Firmware .02.05
ZENM-FWPDE-2-LB
This web release enables you to upgrade the firmware for your , 4, 5 or 6GB Creative Zen Micro player.
You can upgrade from Creative Zen Micro firmware .0.03 or earlier, or Zen Micro PlaysForSure? firmware 2.00.2 or later. After upgrading, you cannot go back to a previous Creative Zen Micro firmware version.
It has been reported by some of our customers that they have experienced reduced battery life after charging their Zen Micro. Our product development team has researched these reports and determined that the users may have experienced this after they plugged their Zen Micro into the AC adapter that was already inserted into a wall socket with the AC power on.
While this is not the conventional way to plug in a player for charging, we wanted to ensure that our customers did not experience this problem, so we have developed a solution to address this, which simply involves upgrading the Zen Micro's firmware.
If you need assistance in doing this, please contact our customer support team and they will be happy to assist you.
Important: If you are upgrading from PlaysForSure firmware, be sure to back up all the audio and data files on your Zen Micro before installing this firmware update as all content will be lost when you install the new firmware. After installing the new firmware, use Creative MediaSource? to restore audio and/or data files to your player.
Enhancements
Improves the look of the volume control bar
Improves the appearance of the Lock icon
Adds a 4GB option in Removable Disk Mode (for 5 or 6GB players only)
Fixes
Prevents battery drain when the player is charged with an AC adapter already plugged into a li've power outlet
Restores proper functionality after disconnecting the power adaptor or transferring content using Zen Media Explorer
Redirects playback properly when skipping to the beginning of a WMA track
Requirements
Microsoft? Windows? XP, Windows 2000, Windows Millennium Edition or Windows 98 Second Edition
USB port (2.0 or .)
Creative Zen Micro
Note
To install the new firmware in your Zen Micro
Download ZenMicro_PCFW_LB__02_05_PDE.exe.
Connect your player to your computer.
Double-click (filename).
Choose your language.
Click the Upgrade button and follow the instructions that appear.
To check your player's firmware version, see your Zen Micro User's Guide.

Zen Micro syncronised my contacts

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