Zen Micro "The selected items cannot be edited.Please try aga

When using the software to organise tracks eg assigning genre's to a new set of tracks i frequently get the above message. It then reappears for numerous occasions and takes ages to get to the end of. Often the player them won't undock and i have to remove the battery.
Does anyone else have this problem ?. i have already rebuilt the player etc. but the problem is still occuring.
Advice anyone ?
PS the player itself is ace but the PC sotware seems to struggle.
I also get the popular 'player not docked' problem.

What firmware version are you using?
I usually get that problem when I'm playing music on my micro using Creative mediasource and transfering files. So I stopped listening to music when I transfer files.
Check to see if you are using USB .. I'm thinking that it could be the problem but I won't find out till I get my USB 2.0 card. I recently bought mines online and just waiting for it to arri've. USB . can only send about MB/sec while USB 2.0 can send about 60MB/sec.

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