Zen Micro Touch pad Prob

Hey guys. I bought a Zen Micro from eBay for pretty cheap.
I knew that it was slightly faulty which is the reason why it's so cheap.
Basically, what's wrong with it, is that the vertical touch pad only goes one way at a time.
EG, if i want to put the volume up, I'll scroll up but it'll go down.
Now I thought I'd found a way to fix this, which is to push hard on the scroll pad in the direction I want to go then the scroller would be set to go that way. This isn't really practical but it does work sometimes.
What I want to know is is there any way I can fix it permanently? I have disassembled it and taken a look around but there wasn't anything I could see that could be causing a problem because the touch pad part of the Micro is hidden behind that big metal plate.. so I can't see in there.
Anybody else had this problem?

I'd suggest a Zen Wired Remote. It'd be a lot easier than taking the Zen apart and trying to fix it.

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