Zen Micro tracks are slipping and skipping to next track rando

Tracks are slipping and occasionally move onto another track randomly. Creative suggest system restore and downloading firmware. Has anyone had this problem and should I restore and download? I'm novice to MP3 blurb. Thanks.

OK, just for you (and to satisfy my own curiousity), I ripped?two tracks using?the WMA 9. codec and Easy CD-DA Extractor?(with metadata enabled of course) at 64 kbit/s to the PC. I copied it using MediaSource 3.0.09 to my Zen Micro (.02.05). The track data including track number is still there.
Before... (on the PC)
<IMG src="http://www.stainlesssteelrat.net/Pictures/20050420/Image.jpg">
After... (on the Micro)
<IMG src="http://www.stainlesssteelrat.net/Pictures/20050420/Image2.jpg">Message Edited by SSR on 04-2-2005 0: AM

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