Zen Micro - transfer lock ups with latest firmwa

I've been trying to transfer mp3 files to my firmware upgraded Zen Micro and find that the transfer slows down and then locks the player after 30-40 files have successfully copied. This happens with ..0 and 2.2.02 firmwares.
The player will then remain in a 'acti've' docked state (black arrows) until the battery is removed. After this lock up tags on the mp3 files are messed up and display Chinese looking characters in the Details View.
This happens on two different computers with USB2.0, one Intel based and the other AMD.
Two questions - anyone know if this is a known issue being worked on for an imminent firmware update? And secondly - is the problem aggravated (or even created) because I am trying to copy files over from a directory tree (mp3's sorted into artist/album/ folders) rather than one flat folder with all mp3s in it (ie. in one single folder).

nzOdy wrote:
I've been trying to transfer mp3 files to my firmware upgraded Zen Micro and find that the transfer slows down and then locks the player after 30-40 files have successfully copied. This happens with ..0 and 2.2.02 firmwares.
The player will then remain in a 'acti've' docked state (black arrows) until the battery is removed. After this lock up tags on the mp3 files are messed up and display Chinese looking characters in the Details View.
This happens on two different computers with USB2.0, one Intel based and the other AMD.
Two questions - anyone know if this is a known issue being worked on for an imminent firmware update? And secondly - is the problem aggravated (or even created) because I am trying to copy files over from a directory tree (mp3's sorted into artist/album/ folders) rather than one flat folder with all mp3s in it (ie. in one single folder).
I'd try transferring fewer files at a time and see if that works.
You might be on to something with copying from a directory tree too. See if transferring the files in smaller groups from one folder helps out.
You can always organize the artists/albums later in Zen Micro Media Explorer or Creative MediaSource.

Similar Messages

Zen Micro Vista Incompatibility even with updated firmw

I own 3 zen micros which are now useless with Windows Vista for lack of driver.
Your discussion forum moderators are wrong and are misleading many complainers by telling them that
Driver is nati've in vista as long as firmware has been upgrade on an xp computer to playforsure firmware 2.2.02
All of my zen micros have been updated to 2.2.02 firmware, and vista still will not recognize. Vista says ?unknown usb device and needs driver?. I tried XP drivers and they also do not work. Again, your moderators are?giving wrong information.
I demand an answer to this incompatibility problem. I am ready to start posting as many places as I can, ?a warning to stay away from purchasing Creative products for lack of support and why.
This is totally unacceptable Creative support. I will start posting if I do not get a fix or receive no answer.
You will lose business.

mmaky wrote:
I own 3 zen micros which are now useless with Windows Vista for lack of driver.
Your discussion forum moderators are wrong and are misleading many complainers by telling them that
Driver is nati've in vista as long as firmware has been upgrade on an xp computer to playforsure firmware 2.2.02
All of my zen micros have been updated to 2.2.02 firmware, and vista still will not recognize. Vista says ?unknown usb device and needs driver?. I tried XP drivers and they also do not work. Again, your moderators are?giving wrong information.
I demand an answer to this incompatibility problem. I am ready to start posting as many places as I can, ?a warning to stay away from purchasing Creative products for lack of support and why.
This is totally unacceptable Creative support. I will start posting if I do not get a fix or receive no answer.
You will lose business.
:smileyvery-happy: dude i have the Zen micro and all i did was plug it in and it was good to go. I have no idea what you are doing wrong. I am sure you don't have the playforsure firmware on the micro. Don't you find it strange that you are the only one complaining about this?
Message Edited by rasstar on 04-02-200707:57 AM

Zen Micro Photo not working with new XP SP2 install

Okay so my Zen Micro Photo stopped being recognised on my computer about ten months ago when I upgraded to WMP (for BBC iPlayer - it's compulsory to have it). Anyway I li'ved with this and have now got thoroughly sick of the same songs and nothing new so I have done a fresh install (on a brand new hard dri've) of Windows XP SP2 WMP9 with the sole intention of using this install/hard dri've?for the player. I used the original installation disk and it prompted me to upgrade to WMP0 as I installed everything. There were no errors during the install and I rebooted when prompted to.
When I attach the player it is recognised by the machine (task bar icon and correctly labelled in System > Hardware > Device Manager which reports it to be?working okay) but the Creative media software says "player not attached" when it is. It is not visible on My Computer as a dri've so I STILL have no access to the player. Player screen reports "docked" with a logo and is flashes a charging icon. Driver v5.2.0.0. The player plays fine but hasn't had new music on in almost a year
There is nothing else on the XP install (IE6 and everything - argh!) I did the registry permission tweak thing mentioned?here:?http://support.creative.com/kb/showa....aspx?sid=9287?but it didn't do anything.
Any help greatfully received!

Re: Zen Micro Photo not working with new XP SP2 install. Have you installed this plug-in?
Creative PlaysForSure Devices Plugin 5.00.36 for Creative MediaSource 5 Player/Organizer
Filesize : 27.9 MBDownload

Creative zen micro transfer prob

When using Napster to transfer songs to my zen micro mp3 player the following happens.
License storgae is not working.Contact microsoft product support.
When I hit click here for more information nothing happens.
It has worked previously without any problems! Can anybody help??

Here is a list of things to check:
) Confirm you have Windows Media Player 0 installed on your XP SP or later system.
2) Confirm your Zen Micro has the latest 2.x firmware (2..02 Beta or later). The .x firmware does not support N2G. Download the 2..02 Beta firmware from http://us.creative.com/support/downloads
3) Confirm KB8922 "Update for Windows Media Digital Rights Management-enabled players" is installed on your XP SP or later system with WMP 0. See http://support.microsoft.com/default.aspx?scid=kb;en-us;8922 for details.
4) Confirm your Zen Micro's system time is synched to the system time of your computer.
5) Confirm XP and the Napster client recognize your Zen Micro is connected. It should display under the "Portable Device" object in the "Library" window of the Napster client. The Zen Micro Display should read "Docked". See if you can transfer files using WMP 0. Confirm the Creative Zen Micro Media Explorer version .00. ( http://us.creative.com/support/downloads ) can access your Zen Micro. Can it transfer tracks to the device?
6) Confirm your firewall is not interfering with the connection to Napster or to the internet for current date and time. Consider disabling firewall, Antivirus, and Spyware Scanners as a diagnostic step to troubleshoot your transfer issue.
7) Consider reinstalling Windows Media Player 0 and KB8922.
8) Check the USB cable connection. Determine the USB chipset on your system. There are forum threads where users resolved transfer problems by installing a new USB Adapter with a different chipset or determined the problem was the USB cable. You can also troubleshoot by attempting the transfer on another computer (if available).

Zen Micro transfer probl

At first I thought it was Napster, but...
When I try to transfer to my Zen Micro from Napster To Go, I get errors and have to ctrl-alt-del Napster. So I went to Creative MediaSource Organizer and tried to transfer from there... the same thing happens. I get errors and have to ctrl-alt-del. I can transfer the first few songs, but the transfer is VERY slow, and I eventually get the errors again.
I've tried reinstalling *everything*, including formatting my Micro and reinstalling the firmware and drivers. Has anyone had a problem with this? Is there some setting I should change on my computer?
Thanks.Message Edited by JennyZ on 0-5-2005 0:57 PM

micromouse wrote:
JennyZ, have you:
<FONT face=Helv size=2> - Download and install the latest Creative MediaSource Player/Organizer 3.30.2 from your product download site.
- (Depending on your firmware)
Download and install the latest Creative Zen and NOMAD Jukebox plugin 2.00.9 for Creative MediaSource from your product download site.
or:
Download and install the latest Creative MediaSource Plugin for PlaysForSure devices (version .00.8) from your product download site.
Yup.. I've downloaded and re-downloaded just to make sure.

Total lock-ups with fan running - translate system.log file please!?

Hi, all. My late 2005 2.3 gig dual G5 has been experiencing random lock ups for as long as I can remember. My system is up to date and I have tested each pair of the 5 gigs of ram that I have and the system freezes with each pair. It can happen at any time, when I am doing absolutely nothing, for example, overnight. I am at my wits end!
Here's the system log file for the latest freezes. Can anyone tell me what's going on here??? I really need to get to the root of this problem. Thanks so so much in advance.
Apr 12 17:32:52 Marc-Weinbergs-Computer kernel[0]: AFP_VFS afpfs_Reconnect: connect on /Volumes/Macintosh HD failed 89.
Apr 12 17:32:52 Marc-Weinbergs-Computer kernel[0]: AFP_VFS afpfs_unmount: /Volumes/Macintosh HD, flags 524288, pid 62
Apr 12 17:44:46 Marc-Weinbergs-Computer /Library/Application Support/FLEXnet Publisher/Service/11.03.005/FNPLicensingService: Started\n
Apr 12 17:44:46 Marc-Weinbergs-Computer /Library/Application Support/FLEXnet Publisher/Service/11.03.005/FNPLicensingService: This service performs licensing functions on behalf of FLEXnet enabled products.\n
Apr 12 18:01:06 Marc-Weinbergs-Computer KernelEventAgent[62]: tid 00000000 received unknown event (256)
Apr 12 18:01:49 Marc-Weinbergs-Computer KernelEventAgent[62]: tid 00000000 received unknown event (256)
Apr 12 18:08:29 Marc-Weinbergs-Computer diskarbitrationd[69]: SDCopy [1056]:36091 not responding.
Apr 12 18:16:18 Marc-Weinbergs-Computer KernelEventAgent[62]: tid 00000000 received unknown event (256)
Apr 12 18:16:53 Marc-Weinbergs-Computer KernelEventAgent[62]: tid 00000000 received unknown event (256)
Apr 12 19:24:12 Marc-Weinbergs-Computer ntpd[191]: time reset -0.650307 s
Apr 13 01:05:45 Marc-Weinbergs-Computer ntpd[191]: time reset -0.496917 s
Apr 13 03:15:03 Marc-Weinbergs-Computer cp: error processing extended attributes: Operation not permitted
Apr 13 07:15:03 Marc-Weinbergs-Computer postfix/postqueue[1778]: warning: Mail system is down -- accessing queue directly
Apr 13 03:15:03 Marc-Weinbergs-Computer cp: error processing extended attributes: Operation not permitted
Apr 13 15:53:53 Marc-Weinbergs-Computer KernelEventAgent[62]: tid 00000000 received unknown event (256)
Apr 13 15:53:54 Marc-Weinbergs-Computer KernelEventAgent[62]: tid 00000000 received unknown event (256)
Apr 13 22:15:48 localhost kernel[0]: standard timeslicing quantum is 10000 us
Apr 13 22:15:47 localhost mDNSResponder-108.6 (Jul 19 2007 11: 33:32)[63]: starting
Apr 13 22:15:48 localhost kernel[0]: vmpagebootstrap: 506550 free pages
Apr 13 22:15:47 localhost memberd[70]: memberd starting up
Apr 13 22:15:49 localhost kernel[0]: migtable_maxdispl = 70
Apr 13 22:15:49 localhost kernel[0]: Added extension "com.firmtek.driver.FTATASil3132E" from archive.
Apr 13 22:15:49 localhost kernel[0]: Added extension "com.firmtek.driver.Sil3112DeviceNub" from archive.
Apr 13 22:15:49 localhost kernel[0]: Copyright (c) 1982, 1986, 1989, 1991, 1993
Apr 13 22:15:49 localhost kernel[0]: The Regents of the University of California. All rights reserved.
Apr 13 22:15:49 localhost kernel[0]: using 5242 buffer headers and 4096 cluster IO buffer headers
Apr 13 22:15:49 localhost kernel[0]: AppleKauaiATA shasta-ata features enabled
Apr 13 22:15:49 localhost kernel[0]: DART enabled
Apr 13 22:15:47 localhost DirectoryService[75]: Launched version 2.1 (v353.6)
Apr 13 22:15:49 localhost kernel[0]: FireWire (OHCI) Apple ID 52 built-in now active, GUID 001451ff fe1b4c7e; max speed s800.
Apr 13 22:15:49 localhost kernel[0]: USBF: 20.590 OHCI driver: OHCIRootHubPortPower bit not sticking (1). Retrying.
Apr 13 22:15:49 localhost kernel[0]: USBF: 20.590 OHCI driver: OHCIRootHubPortPower bit not sticking (1). Retrying.
Apr 13 22:15:49 localhost kernel[0]: USBF: 20.590 OHCI driver: OHCIRootHubPortPower bit not sticking (1). Retrying.
Apr 13 22:15:49 localhost kernel[0]: USBF: 20.590 OHCI driver: OHCIRootHubPortPower bit not sticking (1). Retrying.
Apr 13 22:15:49 localhost kernel[0]: USBF: 20.590 OHCI driver: OHCIRootHubPortPower bit not sticking (1). Retrying.
Apr 13 22:15:49 localhost kernel[0]: USBF: 20.590 OHCI driver: OHCIRootHubPortPower bit not sticking (1). Retrying.
Apr 13 22:15:49 localhost kernel[0]: USBF: 20.590 OHCI driver: OHCIRootHubPortPower bit not sticking (1). Retrying.
Apr 13 22:15:49 localhost kernel[0]: USBF: 20.590 OHCI driver: OHCIRootHubPortPower bit not sticking (1). Retrying.
Apr 13 22:15:49 localhost kernel[0]: USBF: 20.590 OHCI driver: OHCIRootHubPortPower bit not sticking (1). Retrying.
Apr 13 22:15:48 localhost lookupd[71]: lookupd (version 369.5) starting - Sun Apr 13 22:15:48 2008
Apr 13 22:15:49 localhost kernel[0]: USBF: 20.590 OHCI driver: OHCIRootHubPortPower bit not sticking (1). Retrying.
Apr 13 22:15:49 localhost kernel[0]: Extension "com.microsoft.driver.MicrosoftKeyboardUSB" has no kernel dependency.
Apr 13 22:15:49 localhost kernel[0]: AppleSMUparent::clientNotifyData nobody registed for 0x40
Apr 13 22:15:49 localhost kernel[0]: Security auditing service present
Apr 13 22:15:49 localhost kernel[0]: BSM auditing present
Apr 13 22:15:49 localhost kernel[0]: disabled
Apr 13 22:15:49 localhost kernel[0]: rooting via boot-uuid from /chosen: 82827EDF-0263-3B93-BEED-4B114E820B85
Apr 13 22:15:49 localhost kernel[0]: Waiting on <dict ID="0"><key>IOProviderClass</key><string ID="1">IOResources</string><key>IOResourceMatch</key><string ID="2">boot-uuid-media</string></dict>
Apr 13 22:15:49 localhost kernel[0]: Got boot device = IOService:/MacRISC4PE/ht@0,f2000000/AppleMacRiscHT/pci@9/IOPCI2PCIBridge/k2-sat a-root@C/AppleK2SATARoot/k2-sata@0/AppleK2SATA/ATADeviceNub@0/IOATABlockStorageD river/IOATABlockStorageDevice/IOBlockStorageDriver/ST3320620AS Media/IOApplePartitionScheme/AppleHFS_Untitled1@10
Apr 13 22:15:49 localhost kernel[0]: BSD root: disk0s10, major 14, minor 12
Apr 13 22:15:49 localhost kernel[0]: jnl: replay_journal: from: 8451584 to: 11420160 (joffset 0x952000)
Apr 13 22:15:50 localhost kernel[0]: AppleSMU -- shutdown cause = 3
Apr 13 22:15:50 localhost kernel[0]: AppleSMU::PMU vers = 0x000d00a0, SPU vers = 0x67, SDB vers = 0x01,
Apr 13 22:15:50 localhost kernel[0]: HFS: Removed 8 orphaned unlinked files
Apr 13 22:15:50 localhost kernel[0]: Jettisoning kernel linker.
Apr 13 22:15:50 localhost kernel[0]: Resetting IOCatalogue.
Apr 13 22:15:50 localhost kernel[0]: Matching service count = 1
Apr 13 22:15:50 localhost kernel[0]: Matching service count = 1
Apr 13 22:15:50 localhost kernel[0]: Matching service count = 1
Apr 13 22:15:50 localhost kernel[0]: Matching service count = 1
Apr 13 22:15:50 localhost kernel[0]: Matching service count = 1
Apr 13 22:15:50 localhost kernel[0]: Matching service count = 3
Apr 13 22:15:50 localhost kernel[0]: NVDANV40HAL loaded and registered.
Apr 13 22:15:50 localhost kernel[0]: PowerMac112ThermalProfile::start 1
Apr 13 22:15:50 localhost kernel[0]: PowerMac112ThermalProfile::end 1
Apr 13 22:15:50 localhost kernel[0]: SMUNeo2PlatformPlugin::initThermalProfile - entry
Apr 13 22:15:50 localhost kernel[0]: SMUNeo2PlatformPlugin::initThermalProfile - calling adjust
Apr 13 22:15:50 localhost kernel[0]: PowerMac112ThermalProfile::adjustThermalProfile start
Apr 13 22:15:50 localhost kernel[0]: IPv6 packet filtering initialized, default to accept, logging disabled
Apr 13 22:15:50 localhost kernel[0]: BCM5701Enet: Ethernet address 00:14:51:61:ee:78
Apr 13 22:15:50 localhost kernel[0]: BCM5701Enet: Ethernet address 00:14:51:61:ee:79
Apr 13 22:15:51 localhost lookupd[86]: lookupd (version 369.5) starting - Sun Apr 13 22:15:51 2008
Apr 13 22:15:51 localhost kernel[0]: jnl: replay_journal: from: 21611008 to: 7857152 (joffset 0x952000)
Apr 13 22:15:51 localhost kernel[0]: jnl: replay_journal: from: 673280 to: 24382976 (joffset 0x952000)
Apr 13 22:15:51 localhost kernel[0]: jnl: replay_journal: from: 3890176 to: 6294016 (joffset 0x7d01000)
Apr 13 22:15:51 localhost diskarbitrationd[69]: disk0s10 hfs 82827EDF-0263-3B93-BEED-4B114E820B85 NewestSeagate /
Apr 13 22:15:52 localhost kernel[0]: NVDA,Display-A: vram [90020000:10000000]
Apr 13 22:15:52 localhost mDNSResponder: Adding browse domain local.
Apr 13 22:15:53 localhost kernel[0]: hfs mount: enabling extended security on Maxtor
Apr 13 22:15:53 localhost diskarbitrationd[69]: disk1s3 hfs 0DBE2113-B1F5-388F-BF70-2E366A095330 Maxtor /Volumes/Maxtor
Apr 13 22:15:54 localhost kernel[0]: NVDA,Display-B: vram [94000000:08000000]
Apr 13 22:15:54 Marc-Weinbergs-Computer configd[67]: setting hostname to "Marc-Weinbergs-Computer.local"
Apr 13 22:15:54 Marc-Weinbergs-Computer /System/Library/CoreServices/loginwindow.app/Contents/MacOS/loginwindow: Login Window Application Started
Apr 13 22:15:56 Marc-Weinbergs-Computer diskarbitrationd[69]: disk2s3 hfs 971CABB3-C211-38FC-8E91-6B4F8EA5FA20 B08-09-07 /Volumes/B08-09-07
Apr 13 22:15:56 Marc-Weinbergs-Computer loginwindow[110]: Login Window Started Security Agent
Apr 13 22:15:57 Marc-Weinbergs-Computer kernel[0]: AppleBCM5701Ethernet - en1 link active, 1000-Mbit, full duplex, symmetric flow control enabled
Apr 13 22:15:57 Marc-Weinbergs-Computer configd[67]: AppleTalk startup
Apr 13 22:15:57 Marc-Weinbergs-Computer TabletDriver[119]: #### GetFrontProcess failed to get front process (-600)
Apr 13 22:15:59 Marc-Weinbergs-Computer configd[67]: posting notification com.apple.system.config.network_change
Apr 13 22:16:00 Marc-Weinbergs-Computer configd[67]: posting notification com.apple.system.config.network_change
Apr 13 22:16:00 Marc-Weinbergs-Computer configd[67]: executing /System/Library/SystemConfiguration/Kicker.bundle/Contents/Resources/enable-net work
Apr 13 22:16:00 Marc-Weinbergs-Computer configd[67]: posting notification com.apple.system.config.network_change
Apr 13 22:16:01 Marc-Weinbergs-Computer lookupd[123]: lookupd (version 369.5) starting - Sun Apr 13 22:16:01 2008
Apr 13 22:16:01 Marc-Weinbergs-Computer kernel[0]: HFS: Removed 2 orphaned unlinked files
Apr 13 22:16:01 Marc-Weinbergs-Computer diskarbitrationd[69]: disk3s3 hfs CDA8BCC5-0CE4-33E8-A910-4B0952DBC230 FullBU-09-07 /Volumes/FullBU-09-07
Apr 13 22:16:04 Marc-Weinbergs-Computer configd[67]: target=enable-network: disabled
Apr 13 22:16:05 Marc-Weinbergs-Computer configd[67]: AppleTalk startup complete
Apr 13 22:16:09 Marc-Weinbergs-Computer TabletDriver[237]: #### GetFrontProcess failed to get front process (-600)
Apr 13 22:16:09 Marc-Weinbergs-Computer launchd[241]: com.wacom.wacomtablet: exited with exit code: 253
Apr 13 22:16:09 Marc-Weinbergs-Computer launchd[241]: com.wacom.wacomtablet: 9 more failures without living at least 60 seconds will cause job removal
Apr 13 22:16:29 Marc-Weinbergs-Computer /Applications/DiskWarrior.app/Contents/MacOS/DiskWarriorDaemon: [Sun Apr 13 22:16:28 EDT 2008] : ATA device 'ST3320620AS', serial number '6QF0L6LR', reports it is functioning at a temperature of 95.0F (35C) degrees.
Apr 13 22:16:29 Marc-Weinbergs-Computer /Applications/DiskWarrior.app/Contents/MacOS/DiskWarriorDaemon: [Sun Apr 13 22:16:28 EDT 2008] : Spare blocks for ATA device 'ST3320620AS', serial number '6QF0L6LR', appear to still be available. (Total Available: 36) (Use Attempts: 0)
Apr 13 22:16:29 Marc-Weinbergs-Computer /Applications/DiskWarrior.app/Contents/MacOS/DiskWarriorDaemon: [Sun Apr 13 22:16:29 EDT 2008] : ATA device 'ST3320620AS', serial number '6QF0LGS4', reports it is functioning at a temperature of 100.4F (38C) degrees.
Apr 13 22:16:29 Marc-Weinbergs-Computer /Applications/DiskWarrior.app/Contents/MacOS/DiskWarriorDaemon: [Sun Apr 13 22:16:29 EDT 2008] : Spare blocks for ATA device 'ST3320620AS', serial number '6QF0LGS4', appear to still be available. (Total Available: 36) (Use Attempts: 0)
Apr 13 22:16:29 Marc-Weinbergs-Computer /Applications/DiskWarrior.app/Contents/MacOS/DiskWarriorDaemon: [Sun Apr 13 22:16:29 EDT 2008] : ATA device 'ST3320620AS', serial number '9RV000FC', reports it is functioning at a temperature of 95.0F (35C) degrees.
Apr 13 22:16:29 Marc-Weinbergs-Computer /Applications/DiskWarrior.app/Contents/MacOS/DiskWarriorDaemon: [Sun Apr 13 22:16:29 EDT 2008] : Spare blocks for ATA device 'ST3320620AS', serial number '9RV000FC', appear to still be available. (Total Available: 36) (Use Attempts: 0)
Apr 13 22:16:29 Marc-Weinbergs-Computer /Applications/DiskWarrior.app/Contents/MacOS/DiskWarriorDaemon: [Sun Apr 13 22:16:29 EDT 2008] : ATA device 'Maxtor 6B300S0', serial number 'B6211G0H', reports it is functioning at a temperature of 89.6F (32C) degrees.
Apr 13 22:16:29 Marc-Weinbergs-Computer /Applications/DiskWarrior.app/Contents/MacOS/DiskWarriorDaemon: [Sun Apr 13 22:16:29 EDT 2008] : Spare blocks for ATA device 'Maxtor 6B300S0', serial number 'B6211G0H', appear to still be available. (Total Available: 63) (Use Attempts: 0)
Apr 13 22:16:54 Marc-Weinbergs-Computer /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder: _TIFFVSetField: tiff data provider: Invalid tag "Copyright" (not supported by codec).\n
Apr 13 22:16:54 Marc-Weinbergs-Computer /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder: _TIFFVSetField: tiff data provider: Invalid tag "Copyright" (not supported by codec).\n
etc.

Hi-
The machine seems to be having trouble with loading certain drivers, but, as this isn't a crash log, and doesn't show the "hang-up" or freeze, it's hard to tell.
Noted possibilities are:
-Microsoft keyboard (possible USB power problem)
-firmtek driver (from archive) questionable due to the "archive" annotation
-Wacom tablet driver, causing system problems
Running in Safe mode without freezes would help to determine if one of these drivers is the problem.
Other possibilities are outdated drivers, or simply a need to reinstall the OS.
If unnecessary, removing the driver(s) would be a good idea.
External USB and Firewire devices are all suspect, should all be disconnected, revert to Apple keyboard, and test system performance. Adding one device at a time, and testing each will be necessary to clear each device.
I have experienced system trouble when a Wacom tablet was not connected, but the driver was left installed.
Disabling the driver from Startup items may be necessary to test without the Wacom tablet connected.

BSOD / Lock-ups with new Q9550 in P965 Platinum

MSI P965 Platinum Mobo
E6700 CPU, recently upgraded to Q9550
Zalman Cu heat sink + fan.
4GB Corsair 6400 C4 (4-4-4-12 800 MHz)
MSI 8800 GTX graphics
Auzentech Meridian sound
2 x 36GB Raptors RAID 0 (System)
2 x 250 GB Western Digital Caviar WD2500KS RAID 0 (Data)
Corsair HX620W PSU
All drives attached to the ICH8R Intel RAID controller.
BIOS: 1.8 (latest)
Vista Ultimate 32 bit SP1 + latest patches
Intel Matrix Storage Manager v8.6
Hi all,
I have run with the above hardware specification since Jan 2007 without experiencing any hardware problems at all. Two weeks ago I upgraded the CPU from an E6700 dual-core to a Q9550 quad. I was a little concerned about doing this, because the P965 supports a max FSB of 1066 and the Q9550 is rated at 1333. In any case, I Googled around and found that some flavours of the Q9550 had been tested on my mobo (http://www.cpu-upgrade.com/mb-MSI/P965_Platinum_(MS-238).html) and also MSI list the Q9550 stepping C1 as being compatible so I took the leap.
Early indications were good - Vista detected the new chip and I rebooted when prompted. However, in the space of two weeks I have experienced around one or two BSODs per day STOP 101 or 124 codes. Hmm!
I have switched back to my trusty E6700 chip and the system is then as solid as a rock. I see 3 possibilities here:
1.The Mobo website (MSI P965) lists the Q9550 stepping type C1 as being compatible. There is no mention of E0 or C0 which seem to be the other two variants. I have no idea which stepping type mine is as the product numbers for the Q9550 chips are all the same (EU80569PJ073N or BX80569Q9550) regardless of whether it is a C0, C1 or E0 stepping. Is there any way to tell which on I have - I tried with CPU-Z but didn't spot the stepping type? In any case, could this be the problem or am I off-base?
2. It's possible I have a faulty chip. How likely is this do you think? I could ask for a swap with Novatech but could be back in the same boat, and they will reject the return unless it is 'proven faulty'.
3. I need to mod the clocking on my rig to support the Q9550. If so, can anyone advise on what I should do?
I doubt the problem is caused by an OS factor as I ran some tested in an XP pre-boot environmet and still got the lock-ups.
What should I do? i don't really want to ebay the chip at say a £50 loss if i can help it.
Many thanks in advance.

Quote
I have no idea which stepping type mine is as the product numbers for the Q9550 chips are all the same (EU80569PJ073N or BX80569Q9550) regardless of whether it is a C0, C1 or E0 stepping.
No, the OEM Order Code is different, and the sSpec Number also.
Have a look at these links
Q9550=SLAWQ=C1--> http://processorfinder.intel.com/details.aspx?sSpec=SLAWQ
Q9550=SLB8V=E0 --> http://processorfinder.intel.com/details.aspx?sSpec=SLB8V

Please help! Major problems (performance and lock-ups) with brand new W520 with Intel 520 SSD

My company primarily uses HP machines but I've been a long time IBM (now Lenovo) fan so I recently had IT purchase me a new Lenovo W520 (product ID 42763LU).
Once the machine arrived I had them do the following:
Remove the 500GB HDD and replace it with an Intel 520 series 240GB SSD
Remove the optical drive and install the 500GB hard drive that came with the machine in the optical bay (with the bay adapter of course)
Format both drives and put a preconfigured windows 7 64-bit image on the SSD
A general summary of the system is the following:
Intel i7-2860QM CPU
8GB RAM
NVIDIA Quadro 1000M
Intel 520 240GB SSD (primary HDD) [SSDSC2CW240A3]
Hitachi 500GB HDD (optical bay) [HTS727550A9E365]
Intel Advanced-N 6205 network adapter
TouchChip Fingerprint Scanner
The machine was a few days delayed getting to me due to "hard drive driver issues" (that's what I was told). When I received the machine I immediately noticed that it was much slower than I expected (I have a custom built i5 HTPC at home running windows 7 on a Crucial SATA III SSD that I was comparing it to) and I was experiencing frequent hangs (ranging from 30 seconds to multiple minutes), super long boot times, general “slowness” at times, and occasional lock-ups. Since our "baseline" laptop here at work is the "equivalent" HP workstation my IT guys have been less than helpful in helping me to solve this issue. Being reasonably computer savvy I decided to try to try to fix the issue myself. I performed the following “troubleshooting” steps:
1. One of the first issues (errors) I noticed in the event viewer was errors related to the optical drive. Clearly the image they installed on the machine was not from a machine with the same hardware configuration. So, I decided to just wipe the machine and perform a fresh install of windows 7 from the disks (well, USB). After spending multiple days installing windows, performing updates, making sure all the drivers were current, and installing only the critical software I need, I was disappointed to realize that although I fixed the optical drive errors the machine was still slow, was hanging, and locking up regularly.
2. Removed the cover on the machine and removed/reinstalled the drive to verify it was secure.Everything looked good.
3. Verified the latest firmware is installed on all my Intel hardware. Everything seemed up to date.
4. I performed a number of troubleshooting steps like booting the machine with/without the battery, with/without the HDD in the optical bay, installed/removed from the docking station, etc. and none of these things helped (also a note – occasionally when running on the battery I was hearing a strange “buzz” or “static” sound coming from the area around the SSD).
5. Next I did some internet research and learned quite a few things. First, it sounds like others have had similar problems with this machine and/or SSD combo and there were quite a few options suggested to “fix” these issues. The general consensus for troubleshooting steps were:
5.1. Download and install the latest Intel chipset drivers and AHCI controller drivers (overwriting whatever windows installs during updates).This didn’t fix anything.
5.2. Turn off PCI express link state power management in the power manager. This didn’t fix anything.
5.3. Disable superfetch, prefetch, indexing, defragmentation, page file, system restore, and hibernate. A few of these were already disabled by windows so in those cases I just verified they were disabled in the services and application editor. These things may have slightly increased performance but did not fix the major hang/lockup issues I was having.
5.4. I followed online steps to edit the registry to disable the PCI link power management by adding ports, adding the required variables, and setting them all to 0. This did seem to have fixed the hangs and/or lock-ups but the machine is still much slower than I would expect (boot times are still pretty slow and it does “stutter” when I’m doing more than one thing at a time. Also a note here – I have the Intel SSD toolbox installed and I noticed that it was giving me a warning for DIPM not being optimized. I made the mistake of clicking “Tune!” and then started having the hang/lock-up issues again. I went back into the registry and sure enough the PCI link power management variables for ports 0 and 1 were set back to 1. I set them back to 0 and the hangs have gone away. I will not be “tuning” the DIPM through the Intel SSD toolbox again…
6. I also fixed a couple of other minor errors I was seeing in the event viewer by disabling benign services and/or making slight timeout modifications (I researched each issue on the internet to verify they were benign before I implemented any changes). These fixes didn't seem to do anything other than make some of the errors/warnings go away. So, the list of errors/warnings has become much smaller but I’m still getting the following (maybe an issue, maybe not?):
Event ID 37 for every processor saying that they are in a reduced performance state for xx seconds since the last report
Event ID 10002 - WLAN Extensibility Module has stopped
Event ID 4001 - WLAN AutoConfig service has successfully stopped
Event ID 27 – Intel® 82579LM Gigabit Network Connection link is disconnected
I suspect the WLAN errors have something to do with windows fighting with the Lenovo access connection tools?
7. Since the machine still seemed slow I downloaded the program AS SSD and checked the performance of the SSD. When I compared my performance numbers to the benchmark numbers I found onlineI was very surprised to discover that I’m getting about 50% of the performance that I should (values below are read/write).
Seq: 262.11 / 188.32 (s/b 504.58 / 298.28) [MB/s]
4K: 15.83 / 44.92 (s/b 21.70 / 62.60) [MB/s]
4K-64Thrd: 165.23 / 154.46 (s/b 241.38 / 234.08) [MB/s]
Acc.time: 0.218 / 0.294 (s/b .0186 / 0.208) [ms]
Score: 207 / 208 (s/b 314 / 327)
Overall Score: 533 (s/b 797)
One more note - it seems like my cooling fan is running at a high speed almost all of the time. This is probably one of my power settings (I think I have it set for max performance) but it's even doing this when there is no load (i.e. I'm using IE and just vieweing webpages - like right now).
So, I apologize for such a long post but I’ve spent countless hours researching and troubleshooting this problem and haven’t been able to figure out what the heck is wrong here. Am I missing something simple or do you guys think I have a SSD and/or problem with the machine itself? To say that any and all help would be greatly appreciated would be a massive understatement – I’m on the verge of pulling my hair out and I really need this machine working as quickly as possible!
Please let me know if you have any suggestions and/or need additional information. Thanks in advance for your help!
-Erik

Lol gotcha about the drive as an option. I didn't go SSD with mine. Do you have the latest firmware on your drive? It is supposed to be v1.97. Just checking (ah and I see item 3 so guess so). Do you have the SSD drive toolbox software installed?
http://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProductFamily=Solid+State+Drives+and+Cach...)
Seems some useful tools are in there. I can't say much beyond that with the drive. Oh. Why does your fan always run at high speed? Can you describe that? I mean, are we troubleshooting the right kind of issue? Is there anything else going on with your system? I saw about the reduced core speeds message. what are your system loads like? Anything causing high cpu utilization? Could be something other than the drive causing your low numbers and lockups.

Constant lock ups with Leopard!

I find myself having to hold in the power button to turn my computer off almost everyday now! I am not sure what is causing these constant lock ups! Ever since upgrading to Leopard have I noticed this. Yesterday It happened when trying to open iTunes. Today it happened when I clicked on MAIL. The icon just bounces in the dock and nothing happens. I hit FORCE QUIT and that doesn't work either.
Do I need to clear something out or get rid of something? Even when I try to restart my computer sometimes that will lock up too! The only way to get around any of these issues is to hold in the power button to turn the whole computer off, wait a few seconds and turn it back on. Once its back on, then I have full functionality out the computer again but its getting on my nerves that I have to do this all to often!
I think they are some cool features with Leopard but I am experiencing way to many bugs/problems with it to be 100% happy with it.
As I am writing this posting, I just clicked on my APPLE icon in the top left of the screen and then clicked ABOUT THIS MAC to make sure I was using the most current version, and NOTHING happened!

Try reinstalling. It sounds like you did an upgrade from an earlier version that may have been corrupt to start with. You may be able to do the following:
How to Perform an Archive and Install
An Archive and Install will NOT erase your hard drive, but you must have sufficient free space for a second OS X installation which could be from 3-9 GBs depending upon the version of OS X and selected installation options. The free space requirement is over and above normal free space requirements which should be at least 6-10 GBs. Read all the linked references carefully before proceeding.
1. Be sure to use Disk Utility first to repair the disk before performing the Archive and Install.
Repairing the Hard Drive and Permissions
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Installer menu (Utilities menu for Tiger.) After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior (4.0 for Tiger) and/or TechTool Pro (4.5.2 for Tiger) to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Do not proceed with an Archive and Install if DU reports errors it cannot fix. In that case use Disk Warrior and/or TechTool Pro to repair the hard drive. If neither can repair the drive, then you will have to erase the drive and reinstall from scratch.
3. Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When you reach the screen to select a destination drive click once on the destination drive then click on the Option button. Select the Archive and Install option. You have an option to preserve users and network preferences. Only select this option if you are sure you have no corrupted files in your user accounts. Otherwise leave this option unchecked. Click on the OK button and continue with the OS X Installation.
4. Upon completion of the Archive and Install you will have a Previous System Folder in the root directory. You should retain the PSF until you are sure you do not need to manually transfer any items from the PSF to your newly installed system.
5. After moving any items you want to keep from the PSF you should delete it. You can back it up if you prefer, but you must delete it from the hard drive.
6. You can now download a Combo Updater directly from Apple's download site to update your new system to the desired version as well as install any security or other updates. You can also do this using Software Update.

Zen Micro Transfer proble

okey, i got ZEN MICRO for like 2 months now nothing like that happend to me yet..
i got FW ver .. and 3.90GB free..
im tryeing at the MP3 player explorer to transfer some songs, but my MP suddenly is giving me "this file cannot be written" error.. what can i do? the file format is wma, so its not the song..
btw: my mp isnt locked..
Message Edited by W_N on <SPAN class=date_text>0-2-2005 <SPAN class=time_text>0:32 AM
Message Edited by W_N on 0-2-2005 0:44 AM

mine is full cahrged but nothing, i think its a problem from the MP or maybe a bug from the MS explorer..
i wanna try formating the mp3 but i cant find the option...

Real Player Zen Micro Transfer Quest

I have some files I purchased a number of years ago via Real Player. They have an .rax extension and when I try and transfer them to the Micro I get an incompatable format message. I was just wondering if anybody knows a way to transfer these files to the Micro. Thanks for any help.
Phil

stemshady wrote:Just got my micro yesterday. I?m very pleased with the player. I previously had the IAudio M3. It was a decent player but the display on the remote drove me crazy and I was looking for something a little smaller. Anyways I must say that I?m disappointed with the Creative software. I find it very clunky. I had written syncing software for the IAudio , unfortunately the Zen Micro uses a proprietary driver that it uses to recognize the player. I?m guessing I will be able to use the SDK from Windows Media Player 0 to recognize the device but what a pain. It should just be recognized as a USB storage device. Anyways my real problem is that the transfer speed seems very slow to me. I?ve tried Windows Media Player, Creative MediaSource Organizer, and the Zen Explorer and all of them have disappointing speeds. Has anyone else noticed this? I?m running with firmware .02.05.
The transfer speeds should be much faster if you use one of the MTP firmwares (2.xx). Also, are you using USB 2.0?

Creative Zen Micro Photo not work with

Hi,i formatted my hd 2 days ago.
I loose my cd with creative zen micro photo expoler.
When i connect my mp3 with usb cable appears an autoplay window of windows Xp that show me what i cand do with my mp3(Transfer Files with Windows media is the only option).
How I can do to use my mp3 with Creative Organizer?
Where i can find creative zen micro photo explorer?

Top of page on Creative banner, click Support-> Downloads-> MP3 Players-> Zen-> Zen MicroPhoto, chose your language and Operating System and select the software that you need.
Be sure to read and follow the instructions on the Show Details... pop-u
ps.
Looks like Zen MicroPhoto Media Explorer isn't posted any more, so Creative MediaSource Player/Organizer 3.30.2 (52.2 MB) would probably be your best bet.
I have had no luck getting MediaSource 5.x to work with my computers and I've tried very hard.

Zen Micro Keeps locking

Every time I try to connect my zen micro to my computer, I always get a message on my computer that says the usb device is not recognized. And, the zen micro locks up, with the only way to 'un-lock' it is to unplug the usb cable and then remove the battery. This happens EVERY time i connect to the computer via the usb cable. Can someone help me?
Thanks

I've been having similar problems with my Zen Micro recently... first time it crashed the USB port wouldn't recognise it on the PC. Wasn't sure why, but plugged Micro into the charger and it sparked up again. Happened again 2 days ago when I was listening to music, song just stopped and screen went to 'Creative .. blah blah registered trademark etc", can't turn it on or off (have to take battery out to power off!), have tried to reset it but didn't work. So plugged it into charger and worked again... however 3rd time happened not so lucky - charging it does nothing! I think its shagged - not happy as happened 2 hours into a 2 hour flight! Its had the new version of firmware installed, but not sure if I can reinstall as the PC doesn't recognise it... any help appreciated. THANKS!!

Zen Micro Transfer Spe

Just got my micro yesterday. I?m very pleased with the player. I previously had the IAudio M3. It was a decent player but the display on the remote drove me crazy and I was looking for something a little smaller. Anyways I must say that I?m disappointed with the Creative software. I find it very clunky. I had written syncing software for the IAudio , unfortunately the Zen Micro uses a proprietary driver that it uses to recognize the player. I?m guessing I will be able to use the SDK from Windows Media Player 0 to recognize the device but what a pain. It should just be recognized as a USB storage device.
Anyways my real problem is that the transfer speed seems very slow to me. I?ve tried Windows Media Player, Creative MediaSource Organizer, and the Zen Explorer and all of them have disappointing speeds. Has anyone else noticed this? I?m running with firmware .02.05.

stemshady wrote:Just got my micro yesterday. I?m very pleased with the player. I previously had the IAudio M3. It was a decent player but the display on the remote drove me crazy and I was looking for something a little smaller. Anyways I must say that I?m disappointed with the Creative software. I find it very clunky. I had written syncing software for the IAudio , unfortunately the Zen Micro uses a proprietary driver that it uses to recognize the player. I?m guessing I will be able to use the SDK from Windows Media Player 0 to recognize the device but what a pain. It should just be recognized as a USB storage device. Anyways my real problem is that the transfer speed seems very slow to me. I?ve tried Windows Media Player, Creative MediaSource Organizer, and the Zen Explorer and all of them have disappointing speeds. Has anyone else noticed this? I?m running with firmware .02.05.
The transfer speeds should be much faster if you use one of the MTP firmwares (2.xx). Also, are you using USB 2.0?

Issues (Lock ups) with iTunes 10.6.3

Hi everyone!
I've recently updated my windows 64-bit version of iTunes to 10.6.3 and ever since I'm getting slow response times (ok, that actually occured in the preceding version, too) and lock ups by not doinig anything special other than flipping through my music and deleting or adding files. I'm not even talking about synchronization with other devices here, but simple managing tasks.
Has anybody the same issues or ist it just me. Mr. Google could not help me out on this one
I'm pretty dissappointed and haven't had any othe bad experience with Apple yet. But this is unbearable...

You may be seeing something like what is described in this Apple article -> Apple software on Windows: May see performance issues and blank iTunes Store
If it's what you're seeing, you can try resetting Winsock as a temporary fix or folllow along with the article.
1. To do so, please do the following in an administrator user:
Windows Vista and Windows 7: Right click All Programs and choose Accessories > Command Prompt. Choose to open as an administrator.
Windows XP: Click Start > Run and type in cmd.
2. Enter the following command:
netsh winsock reset
3. Restart the computer and test the issue.
Note: If the issue returns, third-party software may be reinserting the LSP.

Zen Micro - transfer lock ups with latest firmwa

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