Zen Micro Update Prob

I have emailed Creative about 3 times aboute this problem. All they keep doing is sending back some stupid automated reply telling me how to set up my programs. I already know that.
I installed the last update of the Zen Micro. The one where it will now let you plug it into another computer and transfer things to it without installing all the drivers. It said it was going to lose all songs. I did what it told me to do and it lost all the songs. I did't really mind. It finished so I restarted the computer and i plugged it in. I went onto Zen Micro explorer. It did't know
it was connected. It was fine before the update. I uninstalled everything and put it alll back on again. Restarted my computer and it still could't find it.
Please can you help
me asap. Thank you.

ollyp wrote:the whole point of the v2 firmware is that it works with windows media player, and windows explorer someone told me. they have updated media explorer to accept it but its not designed to.
It depends if you prefer working with the folder view or not, and whether there are other reasons to switch to v2.

Similar Messages

Creative Zen Micro Firmware Prob

So I've got a Zen Micro bout a year or two back and it stopped working a whle back.
It turns on fine but used to make a buzzing sound and?freeze. It had a small box with?'Firmware Problem' written on the screen.
Lately, it still makes the?buzzing sound but freezes on the Creative Logo screen.
I've tried to renew the Firmware and I tried the recovery tool thing, but neither worked.
Is there any way to fix it's Or is it totaly gone?
Thanks in advance.

Did the firmware problem happen during a firmware update, or did it just happen all of a sudden, and if so how?
to re-load the firmware, download the latest firmware on a Windows XP machine, go to control panel, tne add/remove programs, look for windows media player and if its there click on remove, you should see a window saying something along the lines of windows media player rollback.
Next lok for something called ( or somethg like)windows media player runtime, and remove that ( it may show the roll back screen again, continue, and complete the process)
re-start windows
Plug in your Creative MP3 player via USB connect it to a chharger ( if it uses/can use an external charger) and let it go to 'rescue mode'
Click on the firmware update, and when it asks you what language, highlight re-load OS ( or firmware) in recovery mode on your player.
As soon as the screen on your player prompts you to re-load firmware, click on your language choice on the P.C upgrade window.
If there is no language option, then get ready to select re-load OS on your player when the update starts on your P.C.
This only works with XP
If the above doesnt work:
Did the firmware error occur as a result of an attemtp to upgrade the formware to a plays for sure version?
Is the player regognised by your P.C running windows XP? ( go to control panel then hardware, then device manager?
This is what happened when i tried to upgrade ther firmware on my Zen xtra, what i did to fix it was based on what other people had tried on various other creative playerws such as the touch/micro/vision etc
see hereMessage Edited by Rich_T on 06-2-20070:23 AM

Zen micro update g

Hello... I had to completely re-install windows... I had previously installed the zen micro audible 2_20_05 update 6 months before XP re-install...the plays for sure organizer is now gone...how do I get that back...do?I have to totally re-install everything from the begining...or is there a short-cut to getting it back....my player? is working fine but I have no way to organize... I using windows XP with media player 0..... I would like to avoid anything to do with windows media player or plays for sure... I'd like to drag and drop and use the audible Manager.... Thanks for any help...Robin

You need to reload the firmware. But since the PC doesn't recognize the player, try to reinstall the software that came with your installation CD. Good luck and post back!

Zen micro screen prob

ok well, i got my zen for christmas (this year) and i woke up this morning to use it so i turned it on and for some reasn the backlight comes on but nothng shows up on the screen! you can here the clicker when u move around the menus but cant see anything and when i press the play button i can still listen to music. anyone have any ideas of what i can do?

Thats interesting, try the reboot mode on it here how"?How do I enter Recovery Mode on my Zen Micro?To go into Recovery Mode
Take out the battery, press and hold the ON/LOCK button in the ON position and put back the battery back.
<
Wait until Recovery Mode appears on the display
<
You have the following options
Clean Up - (To rearrange your stored data)
<
Format All - (To format and remove all data)
<
Reload Firmware - (Reloads your player's operating system - Do not choose this option unless you have downloaded a firmware update from the Creative website)
<
Reboot - (Restarts your Player)
<
If that doesnet work contact creative by e-mail or phone, here is there e-mail
http://us.creative.com/support/custsup/welcomeds.asp
they respond within 24 hours.
Hope this hel
ps.

Creative zen micro transfer prob

When using Napster to transfer songs to my zen micro mp3 player the following happens.
License storgae is not working.Contact microsoft product support.
When I hit click here for more information nothing happens.
It has worked previously without any problems! Can anybody help??

Here is a list of things to check:
) Confirm you have Windows Media Player 0 installed on your XP SP or later system.
2) Confirm your Zen Micro has the latest 2.x firmware (2..02 Beta or later). The .x firmware does not support N2G. Download the 2..02 Beta firmware from http://us.creative.com/support/downloads
3) Confirm KB8922 "Update for Windows Media Digital Rights Management-enabled players" is installed on your XP SP or later system with WMP 0. See http://support.microsoft.com/default.aspx?scid=kb;en-us;8922 for details.
4) Confirm your Zen Micro's system time is synched to the system time of your computer.
5) Confirm XP and the Napster client recognize your Zen Micro is connected. It should display under the "Portable Device" object in the "Library" window of the Napster client. The Zen Micro Display should read "Docked". See if you can transfer files using WMP 0. Confirm the Creative Zen Micro Media Explorer version .00. ( http://us.creative.com/support/downloads ) can access your Zen Micro. Can it transfer tracks to the device?
6) Confirm your firewall is not interfering with the connection to Napster or to the internet for current date and time. Consider disabling firewall, Antivirus, and Spyware Scanners as a diagnostic step to troubleshoot your transfer issue.
7) Consider reinstalling Windows Media Player 0 and KB8922.
8) Check the USB cable connection. Determine the USB chipset on your system. There are forum threads where users resolved transfer problems by installing a new USB Adapter with a different chipset or determined the problem was the USB cable. You can also troubleshoot by attempting the transfer on another computer (if available).

Creative MediaSource and Zen Micro Explorer Prob

Now that i have downloaded the latest Firmware my Zen Micro can now be recognised and used with Windows media player however now Creative MediaSource and Zen Micro Explorer do not detect my Micro.
Please Advise me on what I should do

As of firmware version 2.00.2 (includes new beta firmware), you have to use Windows Media Player instead of Mediasource. You cannot use Mediasource to manage a Zen Micro anymore.
Accompanying the new firmware update, you also need to update the Zen Micro Explorer to the newest version (<<< Newest version download link)

Zen Micro Sync Prob

Help! I have a Zen Micro with the laetst firmware, and the latest Creative MediaSource on Windows 2000 Pro. I just re-organised my directory structure, deleted everything from the PC Music Library and re-imported all the tracks (they're all WMA's FWIW). I then did a shed load of tag editing, to get them properly organised. So far, so good.
Then I deleted everything from the Zen, and tried to resync. Only about 80% of the tracks transferred, and the sync manager just reports that there were errors. There does not appear to be any consistency to this: some tracks with edited tags copy OK, others don't. Some albums have transferred only a couple of tracks, while others are fine.
Any clues?
Update: If I save the tags info back from MediaSource to the files, then import the files directly into the Zen, it seems to work OK. Except that it won't import corrected track numbers (i.e. where I have taken a 2CD set and stored them as a single 'album', and rejigged the track numbers for the 2nd CD so they play in the right order.)Message Edited by wiggo on 07-2-2005 :07 PM

EXACT same problem here too. You can transfer tracks directly to the player and it will work, but it would appear that certain tracks with edited tags either sync twice (two copies, one with old tag info, one with new) or won't sync at all.
I have been meaning to call Creative regarding this, however, my ZM is currently RMA for a hard dri've issue so the call can wait.
I would love it if there was a consistant way to edit track info and have that info copy to PC/MIcro.
Anyways, just wanted to echo your words in hopes someone is either working on a fix, or knows how the user can conquer this issue.

My zen micro playlist prob

Ok here is my problem. And sorry when i write bad english. Im from holland and im not very good with english.
But here we go; My zen micro puts the song on titel likeangel - robbie williamsAnd not ; robbie williams - Angel
The problem here is, the artist don't stand together by there name
And if i go to play list;artist , sometimes he gives it on the titel, and sometimes on the artistHow can i get my playlist so that every?song just works on artist and?then the?titel??Thnx!

Grrr.. I had this same problem about 3 months ago. I literally tried for hours and days and weeks!! taking out the battery and restarting it time after time. one day it just finally came on to the little option screen and i was able to update my firmware. It worked better than ever after that. no stopping, no long pause when skipping through tracks. it worked out fine for about 2 months. Now its broken again with the same problem, so looks like ill be out my music for another month until i can jumpstart this thing. How come the Zen Micro doesnt have the reset button like some of the bigger ones? So anyways the only advice that I'm giving you is through my own previous experiences with it. Just keeping trying eventually it will come to you.. Or ship the thing out and pay the 24.95 for an assessment then pay parts and labor >:P I think I've already paid enough personally.

Zen Micro Loading Prob

I have a problem that just happened a week ago with my Zen Micro: When I remove the battery and put it back in, or when I recharge it, the MP3 player won't go past the "CREATIVE" loading screen to rebuild my music library. But sometimes, it loads randomly. Now the blue lights on the border don't even stay on anymore. Anyone have any idea about how I should go about fixing this?

I tried to install new firmware for my Zen Touch. My computer froze during the process of installing the firmware and now it's in recovery mode. It isn't recognized in both Creative Mediasource and the firmware update program. My computer recognizes it as a device, but I can't do anything with it. I figured that maybe Windows Media player was causing the problem, so I rolled back to version 0, still no luck.Message Edited by Raul78 on -5-200605:8 PM

Zen Micro Connecting Prob

For some reason my PC no longer recognize my Zen Micro. I can't recharge my dead battery or transfer any files. The only time i can play it now is?when i'm in my car. It wants to update the software but can't find it on the CD. I did find an update for it and installed it but still won't connect. Any ideas?

Have you installed the correct quicktime version and afterwards the whole CD? Otherwise it can't work if you don't install it...
Maybe it helps if you mention your OS.

Zen Micro detection prob

Ok, I've just bought a zen micro (suprise).
Anyway, I installed the software on my pc and reset it. My micro was fully charged and had not been attached to the pc previous to this.
I then attached the micro via usb and windows auto detected it but could not find the right driver.
Also, Zen micro explorer and the other programs will not detect it.
So, I updated all the software on my system with the latest from the website, except the firmware as it will not detect the player to do so.
Any help on this matter would be much appreciated. I would like to be able to listen to my music on my Zen Micro! :-)
Cheers,
Mike

You need to check in the information menu on the Micro and see what firmware version is on that player.
If it is .xx.xx then you need the 4.xx versions of Media Explorer software for the NON Plays For Sure firmware.
If the Micro has a 2.xx.xx firmware on it then you either need to get the .xx version of Media Explorer that is for the 2.xx PLays For Sure firmware OR downgrade the firmware to the .xx.xx version, which does not seem to be an option at this time.
Also look in device manager in windows to see if there is a USB device with a ! on it that refrences Creative or Zen etc.. If there is then make sure the Micro is not plpugged in. Remove the item from the list and then unistall and reinstall the proper version of software based on what firmware the player currently has.
Also if you are using a USB hub or extension cable of any kind try removiing it from the mix and connect the Micro directly to a USB port on the PC with the supplied cable.
Good luck.

Zen micro Explorer prob

Hello everyone,
I have a Zen Micro white, and i am not that happy with it. I have multiple computers but I cannot seem to be able to get it to work.
I upgraded the firmware to the latest beta 20.0.05 but now i cannot connect to zen micro media explorer at all. On any of my computers.
I downloaded the latest version of media explorer but to no avail.
Please someone help.

As of firmware version 2.00.2 (includes new beta firmware), you have to use Windows Media Player instead of Mediasource. You cannot use Mediasource to manage a Zen Micro anymore.
Accompanying the new firmware update, you also need to update the Zen Micro Explorer to the newest version (<<< Newest version download link)

Zen Micro Uploading Prob

Hi, this is my 3rd zen micro and everything has been fine for 3 months however, now, it does not let me upload songs onto it from my folders and stuff.
It keeps saying failed next to every song but it does let me upload songs from cds without any problems.
has anyone else had this problem?Can it be fixed?Message Edited by Fatb on 0-30-2005 0:57 PM

Download the following:
. Creative Zen and Jukebox Driver Upgrade version .30.03
2. Creative MediaSource Player/Organizer 3.30.2
3. Creative Zen and NOMAD Jukebox plugin 2.00.9 for Creative MediaSource
4. Creative Zen Micro Media Explorer Web Update
Install . then connect the player to the PC. Then install 2., 3. and 4. (the player must be connected for 2. to verify you have a Creative product).

Zen micro file prob

Hello, i own a red zen micro 5gb, last mtp firmware loaded. I had a problem with some mp3s i couldn't copy from the zen to the hd, and those files also played wrong (had gaps in it with "bits" of other mp3s..) and took longer times to move one song on or back. Then i had a format from recovery mode but **bleep**, the problem remains the same just with different mp3s (i didn't load exactly the same ones in order to see..). Got any clues about what to try?
Thanks anyway fo reading
tEo.

I tried to install new firmware for my Zen Touch. My computer froze during the process of installing the firmware and now it's in recovery mode. It isn't recognized in both Creative Mediasource and the firmware update program. My computer recognizes it as a device, but I can't do anything with it. I figured that maybe Windows Media player was causing the problem, so I rolled back to version 0, still no luck.Message Edited by Raul78 on -5-200605:8 PM

Zen micro FM prob

my 5gb zen micro doesn't have the option for changing from mono to stereo. but more than that, it doesn't have an option to choose between international or japan frequency...so my player doesn't pick up any frequency at all.
is this true for others?
is it caused by the current firmware upgrade?

thanks everyone...
it was my player that was defecti've.anyway, i was able to have the unit changed now i can listen to both radio and mp3s.
thanks a bunch!

Zen Micro Update Prob

Similar Messages

Maybe you are looking for