Zen Micro USB connection freez

System freezes whenever USB cable is plugged in.
Unit cannot be charged through USB either. When you plug the cable in, the unit lights up, Sometimes the title page "Creative copywrite" screen displays and then the screen is blank. Light will stay on for approx :45 secs.
When I use somone else's fully charged battery, it works until I plug in the USB cable and then it freezes.
We've tried other cables and other computers at the place where I bought it and it still does the same thing. As a result, the battery does not charge and the unit is unusable.
Thank You
Brian Schofield

gill wrote:
does the usb cable not charge aswell i think it does try taking the battery out and then pluggin the usb cable in . gill
I did that as well. Heres what happens. I take the battery out. I then plug in the USB cable and reinsert the battery. The title screen comes up and then goes to the next screen which just says "Creative" then locks up. The battery charging icon in the upper right corner does not flash to indicate that it is actually charging. I will leave it in this state for the next hour or so to see if it does anything for the battery. I suppose if I had a seperate battery charger unit, the unit would work normally. This is just a guess as I have not yet tried it.
Thanks
Brian

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Zen Micro USB connection problem solv

I've been having a major problem getting my Zen Micro to work with my Dell Dimension 2400 which I understand has been causing many people the same problem - I had various posts about this on the old forums.
To recap, the problem was that XP would detect the device but WMP0 would say that there was no device attached (even though it was visible in device manager) - the Zen MTP would also not recognise it's presence even though I had the plays-for-sure firmware installed.
After lots of searching I finally found a solution and here it is:
Run REGEDIT and navigate to HKEY_LOCAL_MACHINE\System\CurrentControlSet, right click the key called ENUM and select "Permissions"
On my machine, I had a group called "Administrators" and "SYSTEM" but that's all. Click "Add" and add a new group called "Everyone" (just type it in and click "OK" to return).
Highlight the new "Everyone" group and in the lower box check the box marked "Read" - this will ensure that all users have read access to this registry hi've.
That's it - it worked for me and I'm delighted at being able to use the Zen properly now, hope this helps someone else.
Normal caveats apply, so please be careful if you make changes to the registry.

gill wrote:
does the usb cable not charge aswell i think it does try taking the battery out and then pluggin the usb cable in . gill
I did that as well. Heres what happens. I take the battery out. I then plug in the USB cable and reinsert the battery. The title screen comes up and then goes to the next screen which just says "Creative" then locks up. The battery charging icon in the upper right corner does not flash to indicate that it is actually charging. I will leave it in this state for the next hour or so to see if it does anything for the battery. I suppose if I had a seperate battery charger unit, the unit would work normally. This is just a guess as I have not yet tried it.
Thanks
Brian

[Edit]Problem with Zen Micro when connected to PC-- cleared but another prob

Hello,
My problem is that my Computer (winxp, sp2) does not identify my zen micro any longer. few days ago it worked perfectly but now it doesnt work.
my zen micro has the firmware with the MTP/plays for sure
I had installed the things from the cd, when I bought it, that was in the package and then new drivers and the new applications, so two programs. (I had two Zen Micro symbols on my desktop but I could only use the program with MTP)
it worked fine.
a few weeks ago I had the same problem, but after a few connectings and disconnectings it worked again.
today this doesnt helped. I uninstalled everything what had to do with creative and then only installed new drivers and the newest applications (without the things from the cd).
it still doesnt work.
when I click on the "Zen Micro Media Explorer (MTP)" on the desktop I can see that my zen micro is connected. When I go to my playlists and click on one, it seems that my playlist is "empty". but in the mp3-player there is the playlist!
when I click on my music folder, where all the music is I see the folders, but when I go into the folders, the folders are also "empty".
what happened? I changed the usb ports--> doesnt work...
what can I do in order to use my zen micro again on the pc. my zen micro works fine(playlists and songs work normally), but I have problems having connected it to my pc... I cannot copy songs and edit my playlists anymore. is there any way to edit the playlists via mp3-player without connecting to the pc?
I hope you have a helping answer for me.
Regards
eX
by the way: new forums look good Message Edited by expredator on 02-07-2005 09:22 PMMessage Edited by expredator on 02-08-2005 0:57 PM

ok guys, I almost solved the problem. I used the rescue mode, used clean up, and now the folders are not empty and I can copy songs into my Zen Micro.
But the playlists are "empty". Also when I want to create a new playlist it says that my mp3-player is not connected ?! But it is! I can copy files into it!
I also cannot synchronize it with WMP0.
I reinstalled software and it didnt help...
So what can I do? It is connected but I cannot edit my playlists.
Is there any way to edit the playlists via the mp3-player and not over the pc?Message Edited by expredator on 02-08-2005 :00 PM

ZEN Micro- Loose connection with USB port while charg

Hello everyone, I just bought my Zen Micro today. However, the USB port is quite loose, I am able to shake the USB connection to my player. Is this normal?

It's normal for the cable to be a bit loose when plugged in, yeah. I shouldn't worry about it unless the connection starts being faulty, which I don't think it will.
If any of the actual player itself looks wobbly, though, you probably ought to get a replacement.

Zen micro USB doesn't work with car ra

My zen micro can't connect to my car radio or my teac reciever chr-255. Neither can connect to the USB. It reads for a secund and then just give up. Has anyone got the same problem or even bette, has anyone solved it's?

I suspect the problem may be that your car stereo and Teac receiver are expecting a USB flash dri've type of player and not a PlaysForSure MTP (Media Transfer Protocol) player.
With USB flash dri'ves, the car stereo and the receiver are expecting what looks like a hard dri've which they can just browse and play files directly.
MTP players don't look like hard dri'ves, despite what you might have come to expect because of the Creative Media Explorer interface. CME is performing MTP operations and presenting a view that just looks like a hard dri've.
MTP is used, in part, to manage playlists and to enforce DRM (digital rights management) licenses.
I keep hoping that Microsoft, Creative, and PlaysForSure/MTP compatible players will come up with a standard for operating the player like an iPod so integration will be as seemless for non-iPod players as well.

Micro USB connected to playbook but isn't recognized by laptop

I have a Blackberry Playbook which I've been using for quite a while now. I previously was able to transfer files to the Playbook via my laptop using the Micro USB cord. However, now, eventhough the Playbook shows that the device is connected to the laptop, the laptop doesn't show it as a drive like it did before. I even opened the Blackberry Desktop Manager which said that the Playbook was "disconnected." I purchased two (2) different additional Micro USB cords (thinking that the cord had gone bad); however, that didn't work either. Thoughts?? Thanks...

I prefer to use Wifi so my USB port dont get damaged
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Zen micro not connect

after installing all the software on my computer (xp with all sservice packs),
the device shows up. but when you click on icon, it states that the zen is not connected?
installed it on different computer and it works fine,
can anybody PLEASE help me?
ps: does zen micro only work with usb2?
kai

the micro is backwardly compatable with USB aswell as working with USB 2.
often the front ports on a pc run on a built in hub, and the micro often has problems when connected through a hub, because it charges via usb port it requires a lot of power, the full 500mA offered by usb ports and through a non powered usb hub the micro often doesnt get enough power to function. so the usb ports at the back are usially the safest.
if the device is showing up in device manager, i suggest a full software instalation. encase something went wrong with it, also you could try updating the player firmware. what firmware do you currently have?

Zen Micro "not connected" problem since upgrading firmw

Hi All,
I have had the zen micro for a week and it has been working fine with original firmware & software supplied on CD.
After noticing the battery life was poor, I decided to upgrade the firmware.
This is where all my troubles began...
After upgrading the firmware to 2.00.2 I found that when I connected my player it was now recognised at an MTP device and windows asks me if I would like WMP (windows media player) to sync with the device.
If I select yes, it tries to find the device in WMP and tells me it is not connected !
If I go into Control Panel- Device Manager tells me that I DO have a zen micro connected under the "Windows Media Devices" section.
Zens micro media explorer now also fails to see my device and thinks it is disconnected.
So I have no way of transferring files to my zen micro.
In an attempt to remove the problem I try going into rescue mode on the zen and reloading the firmware to an earlier version, with a version I have downloaded from this website .0.03.
The zen successfully erases the firmware and behold, my pc still fails to recognise the device so it cannot install any firmware on top of this.
So now I have a Zen with no firmware installed (and a "firmware problem" message everytime I turn it on) and a pc that won't recognise it anymore.
I have spent a good 5 hours this evening trying to fix this.
I have tried everything on these forums, but I simply cannot get my PC to connect to the zen micro, despite it recognising it everytime I connect it !
Please help before me or the zen dies !
Thanks,
Mat.

Here is a note I sent to the Creative support folks. They simply suggested I go back to firmware .0.03.
I have to admit, going back to the other firmware update does not seem to be the true resolution, but I really don't have any more time to waste fixing your bugs. So, I am now on .0.03. It's a good thing I synchronized all 920+ songs, or I would not be a happy camper right now. :-)
I will tell you it appears to be a multiple USB issue with your new firmware. I experimented with this, and found that if I have my iPAQ connected into my USB ports, as well as my USB mouse, my USB CD/DVD dri've and my USB Keyboard, the MTP explorer will not recognize the Zen Micro.
When I take the iPAQ out, magically, the Zen Micro gets recognized and the MTP Explorer is working. THIS ONLY HAPPENS WITH THE MTP FIRMWARE!!
I am now back to the .0.03 release of the firmware and none if this happens. As I write this to you, I have everything connected and I am ripping a CD to my device - no problems. I am fortunate however to have a laptop that I was able to do this with, otherwise I would be in the same place others are, and the upgrade frimware doesn't ever recognize the Zen Micro, even though it is in the Device Manager. ?
So, I would say, that your MTP firmware takes control too much, and seems to substitute for something like an iPAQ, where they cannot co-exist or other USB harware, such as a memory reader (CF, SmartMemory, etc.). This is not a PC USB issue, in my mind. It is a firmware issue that is causing the conflict.
Thanks.

Zen Micro Car Connection Prob

Okay so i bought a cable for my Zen Micro 5gb Black, that is RCA audio to headphone jack. I have a pioneer headunit (aftermarket) which has the RCA audio jacks on the back. My problem is that when i plug this in and play my zm, it plays no matter what else is happening, with whatever else is on, like a cd and my zm or the radio and my zm. Plus i cant control volume through my headunit, only through the zm volume control. Anyone know of any simple and hopefully free ways to fix this? I dont have an aux. in, just the red and white RCA audio jacks. Id really like to be able to just have the zm play, and i control the volume and such through the head unit.
Thanks in advance,
Rug

The car stereo does have a "source" button which i use to switch back and forth from radio to cd and such. However, it doesnt find the RCA audio connection as a source, which is very strange. I took out the cd, and plugged the ZM into the RCA connection, and hit source and nothing happened. The other problem is i already have XM satillite radio with a rf modulator hooked up into the headunit so i cant use another modulator. The only soulution i can think of is to get some kinda RCA audio a-b switch and plug both the zm and the sattilite radio into its modulator. I dont know if anyone makes something like that though...thoughts?

ZEN MICRO - PC Connection Probl

Recently my Zen Micro stopped working but after browsing the forum I managed to reset it and get it at least powering back on. My music library was wiped but at least now the radio is working OK. As there are no songs on my Zen I need to rebuild my library however when connecting it to the PC via the USB cable my computer fails to recognise the Zen as being plugged in. What I find strange though is that when connecting the Zen to the USB port my computer recognises that a device is connected but the Zen Micro Media Explorer fails to connect thus preventing me from importing any music onto my Zen.
Any help as to what is wrong and how to fix this would be appreciated. Also if anybody else has experienced this problem and been unable to fix it themself could you please let me know what the process is for sending it back to get it repaired, ie how long etc.
Thanks in advance

They are probably encoded at kHz, which the Micro (nor any other Creative player) can play.
You'll need to re-encode them to 22 or 44kHz. Try something like dbPowerAMP.

Zen Micro: USB Recharge w/o software install

Hi friends,
today I had the problem that I'd like to recharge my zen micro (.02.xx firmware) on an usb port of a computer, where the Creative software and drivers were not installed. It just didn't work. The Zen pretended to recharge, but after several hours the battery symbol still was empty, and when switching it on, it immediately complained about low battery and went off again. It was plugged into a powered hub, 500 mA per port. Any ideas whether the installation of the driver relates to the charging behaviour?
regards
Matthias

Matthiasr,
If the drivers on the system are not installed, the player will probably not charge very quickly. The drivers for the Zen Micro help to define the power level for the USB port (the amount of USB power allocated to the Zen Micro) and without the driver installed (or the MTP firmware being used with an MTP compatible computer) the proper amount may not be allocated (leading to very long charge times). Another way around this would be to shut the system down and connect the player then, the USB ports should still receive power. Without the system running it should receive a full allocation that should charge it.
Jeremy

Zen Micro / USB Firmware prob

Okay, this time I ran into a serious problem and I was quite close to get really mad at Creative... This is my third Zen Micro player and my waranty has run out and I thought, this time I am really gone for..
So, what happened is, I took my mp3 player with me. Nothing special? Oh well, when I switched it on, it showed the starting screen and switched off again. Tryed again and it showed me that the battery was empty. I plugged the player into the recharger but hours later, turning the player on resulted in the same..
Okay, I thought maybe there is some problem and formated everything. Now it told me, firmware error and started into recovery mode on its own. Good I guessed, reuploading the firmware would solve the problem.. (P4S 2..0)
It was not this simple.. I connected the player with the USB to the computer, but some minutes after connecting it, it told me "there is a problem with the USB device" and the player was not recognized any more. Starting the firmware update program resulted in "the player is not connected to your computer" even if it was..
A week later, today I solved the puzzle. It was a pure coincidence, after I tried the american version of the firmware update program which only told me "the battery needs to be charged before a update can be done" I tried the old PDE ..0 Firmware program! **bleep** and it worked!! It recognized the player and let me "downgrade" the firmware to ..0! I hope that helps anyone encountering the same problem, I really thought my player is now really gone mad..
kr

Okay, this time I ran into a serious problem and I was quite close to get really mad at Creative... This is my third Zen Micro player and my waranty has run out and I thought, this time I am really gone for..
So, what happened is, I took my mp3 player with me. Nothing special? Oh well, when I switched it on, it showed the starting screen and switched off again. Tryed again and it showed me that the battery was empty. I plugged the player into the recharger but hours later, turning the player on resulted in the same..
Okay, I thought maybe there is some problem and formated everything. Now it told me, firmware error and started into recovery mode on its own. Good I guessed, reuploading the firmware would solve the problem.. (P4S 2..0)
It was not this simple.. I connected the player with the USB to the computer, but some minutes after connecting it, it told me "there is a problem with the USB device" and the player was not recognized any more. Starting the firmware update program resulted in "the player is not connected to your computer" even if it was..
A week later, today I solved the puzzle. It was a pure coincidence, after I tried the american version of the firmware update program which only told me "the battery needs to be charged before a update can be done" I tried the old PDE ..0 Firmware program! **bleep** and it worked!! It recognized the player and let me "downgrade" the firmware to ..0! I hope that helps anyone encountering the same problem, I really thought my player is now really gone mad..
kr

HELP!! Zen Micro- USB Device Unknown Not Recognized!!! HEL

I cant get my zen micro connected. i just bought this zen used and it came with firmware v2.xx. i couldnt connect via usb so i tried reloading the os thinking it would return to factory loaded firmware, but it didnt and now i cant reinstall any firmware. elp!!

I just noticed this is a duplicate thread.
Despite this the two things I would recommend are:
. See if you can find another PC with XP and WMP0 to see if the player is detected. If it isn't then it sounds more like a problem with the player.
2. Look here in the Zen FAQ at Nomadness.net for lots of advice on MTP connection problems.

Zen Micro "USB Device Not Recogniz

Hi, I can tell from the forum that this has been discussed quite extensi'vely already but I thought I would check that I have done everything possible.
Basically, I have today received my Zen Micro, installed the software and then connected it to my computer and all I get is USB device not recognized.
I have uninstalled and re-installed the software, tried a different USB cable and socket, formatted and cleaned up the player and still nothing.
There is no other computer for me to test it on. Any suggestions?

Either a new USB cable or more likely a new PCI USB2 card. Chances are the USB card is faulty, but I can't emphasise enough how testing on another PC will clear up where the fault lies. All you need is a PC to test, whether it be a friends, other family member etc.
Also don't forget to search on "communication problem" in the FAQ post, and follow the link that takes you to for lots of troubleshooting advice.

Zen Micro USB proble

Okay, I have this problem, and I have looked through all the topics, and found problems similar to mine, but the answers are just unclear to me. I guess you could say I am bad with technology, so I don't understand a lot of things.. So if you could help me, and maybe explain everything simply, I would greatly, GREATLY, appreciate it.
Okay, I just got the Zen Micro today, and I installed everything. When I connected the Zen to the USB cord however, a little pop up in the bottom right-hand corner of my screen appeared. It said, " A HI-SPEED USB device is plugged into a non-HI-SPEED USB hub."
I have no idea what this means, or HOW I can fix this.
ALSO.. When I try to download the playforsure software.. A little pop appears again, saying, " Easy Start CD requires Service Pack or later to install on Windows XP. "
Once again, what is the Service Pack and where do I get this?
Heh.. Thank you so much for at least reading this, I appreciate it.

sooie wrote:
" A HI-SPEED USB device is plugged into a non-HI-SPEED USB hub."
I have no idea what this means, or HOW I can fix this.
ALSO.. When I try to download the playforsure software.. A little pop appears again, saying, " Easy Start CD requires Service Pack or later to install on Windows XP. "
Once again, what is the Service Pack and where do I get this?
. It sounds like you don't have a USB2 port on your computer. The Zen should still transfer files, just a lot slower. You can get a USB @ card installed for not too much money. It's quite simple to do.
2. Service Pack & 2 are updates for Windows XP. You can get them at Windows Update.

Zen Micro USB connection freez

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