Zen Micro / USB Firmware prob

Okay, this time I ran into a serious problem and I was quite close to get really mad at Creative... This is my third Zen Micro player and my waranty has run out and I thought, this time I am really gone for..
So, what happened is, I took my mp3 player with me. Nothing special? Oh well, when I switched it on, it showed the starting screen and switched off again. Tryed again and it showed me that the battery was empty. I plugged the player into the recharger but hours later, turning the player on resulted in the same..
Okay, I thought maybe there is some problem and formated everything. Now it told me, firmware error and started into recovery mode on its own. Good I guessed, reuploading the firmware would solve the problem.. (P4S 2..0)
It was not this simple.. I connected the player with the USB to the computer, but some minutes after connecting it, it told me "there is a problem with the USB device" and the player was not recognized any more. Starting the firmware update program resulted in "the player is not connected to your computer" even if it was..
A week later, today I solved the puzzle. It was a pure coincidence, after I tried the american version of the firmware update program which only told me "the battery needs to be charged before a update can be done" I tried the old PDE ..0 Firmware program! **bleep** and it worked!! It recognized the player and let me "downgrade" the firmware to ..0! I hope that helps anyone encountering the same problem, I really thought my player is now really gone mad..
kr

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Zen micro vista firmware prob

i have windows vista and its just not working with my creative if i try to download anyfirmwareit says my player isnt connected so i reconect it and still nothing anyone know wat the problem isis there anyone with windows vista and a zen micro were they both worki've been posting messages like crazy and still i have no anser to how to fix it??mabe i should buy an ipod?

weezerwer wrote:
i have windows vista and its just not working with my creative if i try to download anyfirmwareit says my player isnt connected so i reconect it and still nothing anyone know wat the problem isis there anyone with windows vista and a zen micro were they both worki've been posting messages like crazy and still i have no anser to how to fix it??mabe i should buy an ipod?
You will need the playforsure firmware for vista to recognize the Micro. You will need to update the firmware from a machine with windows XP. Then vista will recognize the your Micro. If your player has the old firmware there is no way to?update it in Vista.?
Message Edited by rasstar on 04-02-200708:06 AM

HELP! Zen Micro 6GB Firmware prob

My first problem is that my Zen Micro has a firmware problem. After it shows the "Firmware Problem" message it goes to the recovery menu. I've tried "Clean Up" and "Format All" but I am still unable to use my Zen Micro. The second problem is that the firmware upgrading software won't recognize the Zen Micro. I can still sync music to my Zen with Windows Media Player but the program used to update the firmware will not recognize it. I'm running Microsoft Windows XP SP 2 on a Toshiba Satellite M40X. I've also tried updating the firmware on another desktop computer running Microsoft Windows XP SP 2 but it still will not recognize the Zen Micro. I've tried installing drivers yet the program still won't recognize my Zen Micro. Is there any other way to get the firmware onto my Zen Micro or am I out of luck?

Bump. I sent an e-mail to Creative and they were of no help. They told me to send it in and that I would have to pay for it. Is there any other way to install the firmware, or possibly better drivers that I could download other than the ones from Creative's website.

Zen micro 5gb firmware prob

i have owned my zen micro for over 2 years, about a month ago my zen started freezing so i decided to reload the firmware. i accessed recovery mode fine and then clicked the reload firmware option. i had the latest firmware downloaded but i cant get the upgrade program to work. it says my zen is not connected even though it is. i really dont want to buy another player, is there a fix? i read that there is an issue with wmp but i didnt know if it was true. i do have wmp on my computer but i wasnt aware that there were any problems with it.
i have emailed creative tech support and while they replied quickly their suggestion did not help (get rid of all startup programs). im hoping someone in the forums has a suggestion.
help!
thanks

I HAVE FOUND A FIX
taken from a microsoft website
Rolling back to a previous version of the Player
Windows Media Player is a feature of the Windows operating system and cannot be removed entirely. However, in Windows XP, you can roll back to the version of the Player that was previously on your computer.
You must be logged on as an administrator or a member of the Administrators group to perform the following procedure.
Disconnect any portable music or video devices that might be attached to your computer.
2.
Click Start, and then click Control Panel.
3.
In the Category View of Control Panel, click Add or Remove Programs, and then click Remove a program.
4.
Click Windows Media Player , and then click Remove.
If Windows Media Player is not displayed in the list of currently installed programs, then try the following:
At the top of the list, select the Show updates check box.
2.
In the Windows XP - Software Updates section, click Windows Media Player , and then click Change/Remove.
5.
In each of the two confirmation dialog boxes that appear, click OK.
6.
When the rollback process is complete (it might take several minutes), click Restart.
7.
Click Start, and then click Control Panel.
8.
In the Category View of Control Panel, click Add or Remove Programs, and then click Remove a program.
9.
Click Windows Media Format Runtime, and then click Remove.
If Windows Media Format Runtime is not displayed in the list of currently installed programs, then try the following:
At the top of the list, select the Show updates check box.
2.
In the Windows XP - Software Updates section, click Windows Media Format Runtime, and then click Change/Remove.
If you installed a non-US English version of Windows Media Player , the instructions in the dialog boxes that are mentioned in steps 9, 0, and might appear in English.
0.
In the first confirmation dialog box that appears, click OK.
In the second confirmation dialog box that appears, select the Do you want to continue with the rollback? check box, and then click OK.
2.
When the rollback process is complete (it might take several minutes to complete), click Restart.
3.
Click Start, and then click Control Panel.
4.
In the Category View of Control Panel, click Add or Remove Programs, and then click Remove a program.
5.
Click Microsoft User-Mode Driver Framework Feature Pack .0.0, and then click Remove.
6.
Follow the instructions that appear in the Software Update Removal Wizard.
If the Wudf0000 confirmation dialog box appears, click Yes to continue. When the software removal process is complete (it might take several minutes to complete), click Finish.
Note If you remove Windows Media Player and the Windows Media Format Runtime, and then encounter error C00D27D ("A problem has occurred in the Digital Rights Management component. Contact Microsoft product support."), you might be able to resolve the problem by installing the Windows Media Format 9.5 Runtime. For information about installing the Runtime, in the Microsoft Knowledge Base, see article 8922, "Update for Windows Media Digital Rights Management-enabled players."
You might not be able to roll back to a previous version of the Player if the hidden folder $NtUninstallwmp$ is deleted from your computer. Some non-Microsoft programs (such as CCleaner) delete this folder in an attempt to remove unwanted files from your computer.
then download the latest firmware file and run it.
WHAT IS VERY IMPORTANT TO KNOW
when i ran the update program it showed all the bars filled but then said the firmware update failed. apparently it didnt fail cuz its working right now. after u do all this u can reinstall wmp to sync ur files.
so heres the ste
ps.
uninstall wmp and the framework package
do the firmware update
reinstall wmp
i dont know if anyone ever suggested this but it worked for me
good luck everyone!
ps.
if i find that this fails later on then it is definately an issue with creatives firmware. ill keep u all posted

Zen Micro PlaysForSure firmware Help

I have Zen Micro with firmware .0.03 and I want to upgrade it, but I don't know which firmware I have to choose
May I choose firmware PlaysForSure 2.00.2e or firmware .02.05 ? Which is better? Or maybe I shouldn't upgrade my Zen and stay with .0.03 (it's stable)
And one more question: The PlaysForSure 2.00.2e firmware is stable and with no problems with it's?
pzdr
m4t30

m4t30 wrote:
but I still haven't answer for: WHY I have to use wmp 0? Only for listening music or maybe for transffering music to Zen?
And still how can I downgrade firmware?
. With the 2.xx.xx firmware it needs WMP 0 for the built in MTP, music management and DRM functionality that is enabled under the 2.xx.xx firmware. You also need XP because WMP0 is not supported under anything else.
2. If you have a .xx.xx firmware version on the player and are under Windows 2000 or anything other than XP the unit CAN NOT be upgraded to a 2.xx.xx firmware. The update will fail or quit if you attempt to update to a 2.xx.xx firmware on anything but XP. If you already have a 2.xx.xx firmware on the player it will nolonger be recognized on a Win2000 or less system. It is only useable on a an XP system at that point.
3. Once you have upgraded to the .02.05 firmware or the 2.xx.xx firmware you can only go back and forth between those two versions ( As long as you are on XP )

Zen Micro PlaysForSure firmware upgrade fatal error - RESOL

First, sorry about poor english!
When i tried to upgrade my Zen Micro to the latest firmware i got the following message: "Creative Zen Micro PlaysForSure Firmware Upgrade: This application only supports Windows XP platform with at least Service Pack installed." The executable name was: ZenMicroP4S_PCFW_L6_2_2_02.exe and yes i have Windows XP SP2 installed on my computer. (and on the other three computers, where i got the exact error message.)Message Edited by kaszast on 0-26-2006 08:37 AM

Dear Creative!
You screwed the upgrade program a bit, because it is works ONLY IN ENGLISH version on Windows XP. Shame! You are pushing me into the sea of warez...

Zen Micro New Firmware controlling Usb Charg

Is there any possibility to create a new firmware (for ZEN MICRO) that offers us to make disable / able usb charging.
I dont want to charge my player everytime.(because of battery life shorting.)

There is already an existing thread on this (which I replied to). A second one isn't needed.
Cat

Zen Micro USB 2.0 Transfer Rate Prob

Hi all!
I have searched through the posts here and havn't found a definiti've answer to my question. My question is:
Do you have to be running Creative Media Source in order to get the full USB 2.0 Transfer Rate capability from the Zen Micro?
I have noticed that I have had some pretty slow transfer rates with Windows Media Player 0 but the rate is lightning fast in Creative Media Source. Maybe I am missing some sort of setting.
On another note, I have noticed the sensitivity of the Touch Pad on my Zen Micro is kinda flakey. Sometimes it's very sensitve and sometimes parts of the pad are totally unresponsi've. Here is my observation on the matter. When you turn the player on, the power button snaps back into the other direction if you let go if it quickly. When this happens the button is on the edge of being locked/unlocked so it is sort of intermitantly shorting out. If i slide the button slightly to the left and then let go, the full functionality of the pad is then restored. I think maybe the spring that keeps the button from staying in the off position is too large a spring and needs to be shortened.

my bad, but i should have mentioned that I have a zen touch 40 gig rather than a micro. So I guess no solution yet in my case. It just seems to me that Creative is paying much more attention to the Micro
(MTP support, new firmwares,...) than to their other players, including the touch. they have been talking about a firmware upgrade for the "touch" for months now, but still nothing. The only reason I did not purchase a micro was for its capacity. other than that, not only it gets more development and support attention, but the interface of the player is much better than the Touch, and it seems to work like a charm with WMP 0. Why couldn't they carry the 20Gig micro in North America....
Well enough nagging. Thanks for your reply. Now has anybody solved this slow transfer issue on Zen Touch? i got a feeling the answer is no...

Zen Micro USB Prob

Hi
When I'm plugging my Zen Micro to USB port, my windows XP says that "the device is not recognized" and Zen hangs after that...So in order to reboot it, I need to remove a battery for a while.
so I cant synchronize it with PC at all...
I've installed all the software from the "Installation CD"
firmware version : 2.2.02

To Get Your Computer To Recognize Your Zen MicroPhoto you need to just reinstall your current version of windows media player because it has all of the drivers for mp3 players. This worked for me and should work for everyone else. Your Welcome once this works
This won't delete your current library of songs

Zen Micro V2 Firmware probl

Hello-
I've had the Zen Micro for a few days and I loved it, until I upgraded to the new firmware (2.002 - PlaysForSure functionality) which makes it auto sync w/ WMP 0. I was excited about the possibility so I went ahead and upgraded and I have had multiple problems with the new firmware release. I was wondering if anyone else had encountered these, or if they are bugs that need to be worked out.
First, after upgrading I synced with WMP 0 and certain songs would transfer to 00% then would hang and I would get an error message in WMP 0 saying: The I/O operation has been aborted because of either a thread exit or an application request. Error code: 800703E3. This never happened before. After removing the songs that would cause this problem, I no longer get this message, but the prob still must be attributed to some change that occurred with the upgrade since the faulty songs transferred perfectly before upgrading.
Second, and more importantly, is the fact that songs are not being filed correctly on the Micro since the new firmware has been installed. All songs that do not contain information in the "Album" field of the ID tag are unaccessible now. If you select "Artist" in the Micro, the only songs available are those that are categorized by album. With the prior firmware, songs not tagged w/ info in the album field would automatically go in a section called <Unknown>. Now, they are not accessible at all. If I have an artist w/ one song on the Micro and the song doesn't have info in the album field on the ID tag, the artist is available but after selecting it I come to a blank screen on the Micro. I have also attributed this to the new firmware b/c I've reinstalled the older one and the filing system is back to normal and is fully functional.
If anyone has encountered these probs or come up w/ solutions let me know. I'd love to be able to utilize the auto sync features of WMP 0 but for now I'll manually sync and keep things in order on the Micro's side of things w/ the older firmware version. Thanks for any help/input.
Take care,
Craig

Bear with me as I lay out the problems/sequence of events:
- Got excited over the MTP support and upgraded. My laptop stopped recognizing the Zen
- Creative support thought that my MP0 maybe hosed; so I rollback and install MP0 again. No resolution.
- Went into to 'rescue mode' and wiped the disk clean
- Installed the old firmware; my laptop recognized the Zen
I pressed on and connected my Zen to a desktop and upgraded the firmware to MTP support (v2.x)
- I was able to sync with MP0 but frequently experienced problems with 'hang' during sync after 00%
- I disconnected the unit and MP0 aborted the sync
- Reconnect and sync would hang at the exact same song. Further, I noticed the following:
- Songs would sync up very fast (noticed around 800KB/S)
- The problem song would experience startup problems and would hang after reaching 00%
- I deleted the 'problem' song (which plays fine in MP0) and 'sync' continued without problems
- Created a playlist in MP0 which synced OK; but the Playlist is missing in Zen!!
Summary:
I think Creative released the f/w too early.

Zen Micro needs firmware update for Vista, but what now as it fail

As I now use Vista (paid for by my work) I came to install my Zen Micro which wasn't recognised so I came to the website and discovered that you need version 2 of the firmware for it to be compatible with Vista. Having never had the need to upgrade before I was still on Version one so I downloaded it onto my other WinXP machine?which I've used my Zen on alot before to do the upgrade. Started the upgrade and all seemed to be well until a point a 3rd of the way through a box came up asking what I'd like to do with the device (like the one when a USB key inserted). Leaving the upgrade I returned hour later to see nothing has changed and the upgrade has failed.
I've tried all the options with recovery mode but it still just shows up as having version 0.0.65 and when inserted into a PC shows up as a?Creative Zen Micro?in device manage and has a 20MB disk partition for storage but when I try and run a firmware patch it says its not connected.
Looking round this forum this seems to be quite common upto now but with the release of Vista people are forced to take the 'risk' of running a firmware update that when it fails doesn't seem to be recoverable even in recovery mode. Please can you look into updating the firmware to find these devices that it can't see, for many years I've laughed at my friends with their crashing ipods that need charging everyday due to not being able to change the battery but it now seems the jokes on me.

I used Adambonello's fix and it worked?http://forums.creative.com/creativel...mp=true#M80097

Zen Micro USB connection problem solv

I've been having a major problem getting my Zen Micro to work with my Dell Dimension 2400 which I understand has been causing many people the same problem - I had various posts about this on the old forums.
To recap, the problem was that XP would detect the device but WMP0 would say that there was no device attached (even though it was visible in device manager) - the Zen MTP would also not recognise it's presence even though I had the plays-for-sure firmware installed.
After lots of searching I finally found a solution and here it is:
Run REGEDIT and navigate to HKEY_LOCAL_MACHINE\System\CurrentControlSet, right click the key called ENUM and select "Permissions"
On my machine, I had a group called "Administrators" and "SYSTEM" but that's all. Click "Add" and add a new group called "Everyone" (just type it in and click "OK" to return).
Highlight the new "Everyone" group and in the lower box check the box marked "Read" - this will ensure that all users have read access to this registry hi've.
That's it - it worked for me and I'm delighted at being able to use the Zen properly now, hope this helps someone else.
Normal caveats apply, so please be careful if you make changes to the registry.

gill wrote:
does the usb cable not charge aswell i think it does try taking the battery out and then pluggin the usb cable in . gill
I did that as well. Heres what happens. I take the battery out. I then plug in the USB cable and reinsert the battery. The title screen comes up and then goes to the next screen which just says "Creative" then locks up. The battery charging icon in the upper right corner does not flash to indicate that it is actually charging. I will leave it in this state for the next hour or so to see if it does anything for the battery. I suppose if I had a seperate battery charger unit, the unit would work normally. This is just a guess as I have not yet tried it.
Thanks
Brian

Zen Micro: USB Recharge w/o software install

Hi friends,
today I had the problem that I'd like to recharge my zen micro (.02.xx firmware) on an usb port of a computer, where the Creative software and drivers were not installed. It just didn't work. The Zen pretended to recharge, but after several hours the battery symbol still was empty, and when switching it on, it immediately complained about low battery and went off again. It was plugged into a powered hub, 500 mA per port. Any ideas whether the installation of the driver relates to the charging behaviour?
regards
Matthias

Matthiasr,
If the drivers on the system are not installed, the player will probably not charge very quickly. The drivers for the Zen Micro help to define the power level for the USB port (the amount of USB power allocated to the Zen Micro) and without the driver installed (or the MTP firmware being used with an MTP compatible computer) the proper amount may not be allocated (leading to very long charge times). Another way around this would be to shut the system down and connect the player then, the USB ports should still receive power. Without the system running it should receive a full allocation that should charge it.
Jeremy

Créative zen micro usb 2

Hello,
I've got an Creative zen micro 2.0, and vista on my computer.
The broblem is that when I plug my mp3 with the usb cable to the computer, it is not detected.
Thereafter I download both pilots provided on the site of creative, but the mp3 is not detected.Were the problem may come, and what can be done to repair this Thank you for your help.

my bad, but i should have mentioned that I have a zen touch 40 gig rather than a micro. So I guess no solution yet in my case. It just seems to me that Creative is paying much more attention to the Micro
(MTP support, new firmwares,...) than to their other players, including the touch. they have been talking about a firmware upgrade for the "touch" for months now, but still nothing. The only reason I did not purchase a micro was for its capacity. other than that, not only it gets more development and support attention, but the interface of the player is much better than the Touch, and it seems to work like a charm with WMP 0. Why couldn't they carry the 20Gig micro in North America....
Well enough nagging. Thanks for your reply. Now has anybody solved this slow transfer issue on Zen Touch? i got a feeling the answer is no...

HELP!! Zen Micro- USB Device Unknown Not Recognized!!! HEL

I cant get my zen micro connected. i just bought this zen used and it came with firmware v2.xx. i couldnt connect via usb so i tried reloading the os thinking it would return to factory loaded firmware, but it didnt and now i cant reinstall any firmware. elp!!

I just noticed this is a duplicate thread.
Despite this the two things I would recommend are:
. See if you can find another PC with XP and WMP0 to see if the player is detected. If it isn't then it sounds more like a problem with the player.
2. Look here in the Zen FAQ at Nomadness.net for lots of advice on MTP connection problems.

Zen Micro / USB Firmware prob

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